Access to "Windows update" page

Davoud

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Nov 22, 2008, 5:16:01 PM11/22/08

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Hi there

This is a problem with my daughter's computer. the operating system is
windows XP.

When I click on "windows update" on Tools menue a webpage opens which reads:

"Use your Start menu to check for updates"

and it shows in graphic to click on Start and then click on 'all programs'
and then 'windows update'.

I follow the instructions but the same webpage opens with the same above
message.

Any idea why I cannot access the windows update by clicking the windows
update option on the tools menu (or in fact any other way) in that computer?

I note that the webpage which opens and shows the above message has the
followuing URL ddress:

http://www.update.microsoft.com/windowsupdate/v6/vistadefault.aspx?ln=en-us

It seems that this is for 'vista' not 'xp'. why this page opens not the
usual windows update page?

thanks.

Engel

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Nov 22, 2008, 5:49:01 PM11/22/08

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Hello Davoud,

Can you go to Windows Update, select Express (Get high-priority updates),
and apply all offered updates
<http://www.update.microsoft.com>

Once that is finished, can you verify the update installs?

I hope this post is helpful.

Let us know how it works ºut.

Good luck

Ǝиçεl
-=-

pupe58

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Nov 22, 2008, 7:45:01 PM11/22/08

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pupe58

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Nov 22, 2008, 7:56:06 PM11/22/08

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Go to start/ help and support/on right side under pick a task/ pick -keep
your computer up-to-date with windows update

Davoud

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Nov 23, 2008, 4:08:00 AM11/23/08

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Hi Engel

I cannot even go that far to have "Express" clickable option. That is the
page I am after to open.

Davoud

Bamagirl33

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Nov 23, 2008, 6:44:05 PM11/23/08

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I am having the exact same problem, but I am using Windows Vista. Hopefully
someone will know how to help us!

TaurArian

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Nov 23, 2008, 9:31:01 PM11/23/08

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Engel, Vista doesn't access the WU website "for Vista the website has been
replaced by Windows Update in Control Panel".

--
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn''t give any rights.

TaurArian

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Nov 23, 2008, 9:36:02 PM11/23/08

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Sorry Engel, got confused, OP has WinXP not Vista.

K

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Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn''t give any rights.

TaurArian

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Nov 23, 2008, 9:36:02 PM11/23/08

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Ignore the title - Windows Update page says "Thank you for your interest in
obtaining updates from our site."
http://www.winhelponline.com/articles/35/1/

Hopefully that corrects the misleading information about the OS that is
being reported to the website.

--
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn''t give any rights.

TaurArian

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Nov 23, 2008, 9:39:00 PM11/23/08

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Please start your own thread as it gets confusing enough between Windows XP
and Vista. The original OP has Windows XP and cannot access the website
because the website thinks he has Vista.

Vista on the other hand, doesn't access the website and is all done through
the control panel.

--
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn''t give any rights.