Update KB951748 has loaded 14 times and not working

[Karen607]

Update KB951748 has loaded 14 times on my computer. It says that the update
is successful and that the computer needs to be shutdown for the update to
take effect. I have done this over and over (14 times) and the update still
shows up as needing to be done. HELP!!!!

[PA Bear [MS MVP]]

Previous discussions about this issue:
http://groups.google.com/group/microsoft.public.windowsupdate/search?q=KB951748+OR+951748+%2B+mvp&start=0&scoring=d

I'd recommend that you...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB951748).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net