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Update for Windows Vista (KB942763) returns error 80070643

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G.@discussions.microsoft.com Timothy G.

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Dec 12, 2007, 1:12:00 AM12/12/07
to
Update pertains to revised Daylight Savings Time laws in many countries.
Error solution directs to switch Office Source Engine (OSE) to Automatic
(Delayed Start) in Microsoft Management Console. Do not have any Microsoft
Office products installed. Have tried updating several times to no avail.
Tried manually downloading from MS web site to no avail. All other updates
install no problems. System adjusted to new time change dates just fine in
beginning of November. Systems says will adjust second Sunday in March as
per Energy Policy Act of 2005. Other forum and newsgroup discussions refer
to Windows Live Toolbar which is not installed. Please advise.

Omega X

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Dec 12, 2007, 4:15:16 PM12/12/07
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I got the exact same error.

Manually updating doesn't work either.

CassMori

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Dec 12, 2007, 6:33:03 PM12/12/07
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"Timothy G." wrote:


I have the same problem, also tried several times & downloaded manually -
however, I do have Office Home & Student 2007 installed. I tried the
directions in the help file, but still no luck.

shawntrent

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Dec 13, 2007, 1:23:46 PM12/13/07
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It would seem that this update also causes issues with certain applications under Windows XP. The update did not appear to have any errors as it installed automatically while I was away from work. However when I attempted to run CorelDraw version 9 (Compatibility mode Windows 98) it came up with an error "SmartHeap Library:. MEM_BAD_POINTER" and would not load the program. I know it was working perfectly prior to the update. I was able to get it to run by clicking OK about 30 times until it started but that is not acceptable. When I saw this thread I decided to uninstall KB942763 since it was the only System update and the rest were just misc security patches that had no bearing. When I restarted after uninstalling I had absolutely no problem opening Corel. Maybe this will shed some light on what other problems this patch may have caused.

-Shawn

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com

martin_l_77084

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Dec 14, 2007, 12:05:00 AM12/14/07
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martin_l_77084

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Dec 14, 2007, 12:08:01 AM12/14/07
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I have the same problem.
Message has been deleted

lars....@gmail.com

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Dec 14, 2007, 7:25:40 PM12/14/07
to
Same problem here. Vista Home Premium. Also tried to install it
manually but fails every time.

rsansev

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Dec 14, 2007, 9:54:08 PM12/14/07
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On Dec 14, 7:25 pm, lars.w.l...@gmail.com wrote:
> Same problem here. Vista Home Premium. Also tried to install it
> manually but fails every time.

same here.(vista home premium)
i dont have office, and so i can not enable the office service (as
microsoft suggests)!

Rol

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Dec 15, 2007, 7:23:00 AM12/15/07
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I think that Microsoft is doing a bad work with this. How can it be that so
many people have the same problem with an important update (that's what they
claim).
I have a laptop with windows vista premium installed. I change the office
modifications, I tried to download it manually unsuccessfully and I search
the net for answers unsuccessfully.
I think that only someone from the company itself can solve this problem.

--
Thank you

000...@optonline.net

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Dec 15, 2007, 11:37:49 AM12/15/07
to
> > microsoft suggests)!- Hide quoted text -
>
> - Show quoted text -

Hi,
I have the same problem as everyone here with this update. Not only
cannot I not update KB942763 but everytime now when I turn on my
computer the automatic update feature keeps trying to download and
install the update and now my update window in the control panel is
filling up with failed messages and still showing that I need to
downoad and install an update. This is very annoying. I've been
working with Microsoft support regarding this problem but to no
avail. You would think that M$ would have some clue! Also, since
this update is for Daylight Savings and since my clock/date shows the
next daylight savings begins March 9th that this update wouldn't be
necessary in the first place. M$ still hasn't answered that point so
I can't tell you here.

wlwallick

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Dec 15, 2007, 11:48:13 AM12/15/07
to

FWIW, same problem here with Win VISTA Ultimate.

Quite a bit of chatter on the net about this.

MS has been very quiet. Maybe they will have a fix!?

WLW

antioch

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Dec 15, 2007, 11:58:55 AM12/15/07
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<000...@optonline.net> wrote in message
news:3ac405d5-31af-4b4a...@l1g2000hsa.googlegroups.com...

You can hide this update in WU Home in the Hidden Folder.
Then when a fix comes out it is there ready to install.
But I don't think you are using Vista like the others.
Also, set your update preference to 'Notify' when updates are offered - then
you can pick a time, and the continuing DL/Install will stop.
Antioch


000...@optonline.net

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Dec 15, 2007, 12:32:51 PM12/15/07
to
> Antioch- Hide quoted text -

>
> - Show quoted text -

I don't know if my other posting went through so here's another one.
I AM using Vista Home Premium. I'll go to control panel and make the
change. Thanks.

Omega X

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Dec 15, 2007, 2:13:12 PM12/15/07
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Wow, so many people with the same issue.

Where is the Microsoft Rep when you need one?

Fasrind

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Dec 15, 2007, 4:27:00 PM12/15/07
to

I had the same problem, finally got it installed by uninstalling Comodo
Personal Firewall. I don't know how many of you are using 3rd party
firewalls, maybe try uninstalling them to see what happens??

Jon

000...@optonline.net

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Dec 15, 2007, 5:17:58 PM12/15/07
to

Fasrind [Jon],
You were 100% correct. I uninstalled Comodo and the update downloaded
successfully. Thanks a bunch. Seems that M$ might only like its own
software - typical of them.

Rol

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Dec 15, 2007, 6:58:00 PM12/15/07
to
Does this problem have anything to do with this firewall? Do you recommend
uninstalling Comodo firewall (which is a bit of a pain due to the fact that
this firewall "learns" your system and this takes a while)?
--
Thank you

Omega X

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Dec 15, 2007, 11:49:29 PM12/15/07
to
Rol wrote:
> Does this problem have anything to do with this firewall? Do you recommend
> uninstalling Comodo firewall (which is a bit of a pain due to the fact that
> this firewall "learns" your system and this takes a while)?


I've confirmed it. COMODO 3 is blocking the install.

The firewall is somehow blocking the install of the update. My guess
would be the background process. Even if you disable or close the
Firewall, its still running and there is no way to kill it other than
uninstalling the software first.

Someone will have to report this to the COMODO people.

000...@optonline.net

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Dec 15, 2007, 11:50:58 PM12/15/07
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> > software - typical of them.- Hide quoted text -

>
> - Show quoted text -

I can't say that this particular firewall is the only one with this
problem but I do know that after uninstalling it through the control
panel I was able to install the update. This problem may be with all
third-party firewalls. I didn't reinstall Comodo [use Vista own
firewall which I understand is OK].

wlwallick

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Dec 16, 2007, 12:07:48 PM12/16/07
to

Now isn't this a hoot. I'm using COMODO ver. 3 also.

My question is which do I want, the update or Comodo?

WLW

antioch

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Dec 16, 2007, 12:28:53 PM12/16/07
to

"Omega X" <Ask...@for.it> wrote in message
news:G729j.29610$mb.1...@bignews9.bellsouth.net...

To All
It is a general advice that it can help if all AV/Firewall/Antispyware etc
are disabled, and progs running in the background, after disconnecting from
the net, of course.
Enable before connecting back onto the net.

Antioch

matthew steward

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Dec 16, 2007, 12:52:33 PM12/16/07
to
Hi,
Did you reisntall Comodo 3 Firewall after? How is it going?
<000...@optonline.net> a écrit dans le message de
news:d2fbb7f5-f7ff-4aaa...@p69g2000hsa.googlegroups.com...
> ---
> Antivirus avast! : message Entrant sain.
> Base de donnees virale (VPS) : 071216-0, 2007-12-16
> Analyse le : 2007-12-16 12:51:17
> avast! - copyright (c) 1988-2007 ALWIL Software.
> http://www.avast.com
>
>
>

---
Antivirus avast! : message Sortant sain.
Base de donnees virale (VPS) : 071216-0, 2007-12-16
Analyse le : 2007-12-16 12:52:36
avast! - copyright (c) 1988-2007 ALWIL Software.
http://www.avast.com

000...@optonline.net

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Dec 16, 2007, 6:25:44 PM12/16/07
to
On Dec 16, 12:52 pm, "matthew steward" <m...@hotmail.com> wrote:
> Hi,
> Did you reisntall Comodo 3 Firewall after? How is it going?
> <000...@optonline.net> a écrit dans le message denews:d2fbb7f5-f7ff-4aaa...@p69g2000hsa.googlegroups.com...

>
>
>
>
>
> > On Dec 15, 4:27 pm, Fasrind <Fasr...@discussions.microsoft.com> wrote:
> >> I had the same problem, finally got it installed by uninstalling Comodo
> >> Personal Firewall. I don't know how many of you are using 3rd party
> >> firewalls, maybe try uninstalling them to see what happens??
>
> >> Jon
>
> > Fasrind [Jon],
> > You were 100% correct. I uninstalled Comodo and the update downloaded
> > successfully. Thanks a bunch. Seems that M$ might only like its own
> > software - typical of them.
>
> > ---
> > Antivirus avast! : message Entrant sain.
> > Base de donnees virale (VPS) : 071216-0, 2007-12-16
> > Analyse le : 2007-12-16 12:51:17
> > avast! - copyright (c) 1988-2007 ALWIL Software.
> >http://www.avast.com
>
> ---
> Antivirus avast! : message Sortant sain.
> Base de donnees virale (VPS) : 071216-0, 2007-12-16
> Analyse le : 2007-12-16 12:52:36
> avast! - copyright (c) 1988-2007 ALWIL Software.http://www.avast.com- Hide quoted text -

>
> - Show quoted text -

No! I did not reinstall COMODO after uninstalling it. I am using
Vista's own firewall [I made sure that I turned it on again]
which I understand from other forums is just fine. I hope someone out
there contacted COMODO and told them how their software is blocking
update downloads in Vista.

Rol

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Dec 17, 2007, 11:16:04 AM12/17/07
to
This is indeed the solution. I uninstalled Comodo firewall and the update was
installed. It's a bit frustrating that this is the solution, but I guess
there is no other option. Thank you for your help.
--
Thank you

Fad

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Dec 17, 2007, 5:09:43 PM12/17/07
to
I also have Comodo Firewall installed. I was thinking that this might have
something to do with the update failure but seeing all the threads here I'm
not sure anymore.
I'm trying to avoid unistalling the firewall as it is there due to company
policy.

I am using Vista Business and did try the Office Source Engine service
manipulation as suggested but failed to fix the issue!

"matthew steward" wrote:

> I have Vista Home Edition, with Comodo Firewall 3 and Spywareterminator
> Resident protection. I have the same problem too. I tried to install
> manually too with no success. I have Microsoft Office 2002 XP and their
> telling me about Microsoft Office 2003... I don't understand. Waiting for
> the Microsoft team to correct their error here as soon as they can. For now,
> I've masked this update in Windows Update.
> "martin_l_77084" <martin...@discussions.microsoft.com> a écrit dans le
> message de news:B259D7C8-725E-43CD...@microsoft.com...

> > ---
> > Antivirus avast! : message Entrant sain.

> > Base de donnees virale (VPS) : 071214-0, 2007-12-14
> > Analyse le : 2007-12-14 14:47:28


> > avast! - copyright (c) 1988-2007 ALWIL Software.
> > http://www.avast.com
> >
> >
> >
>
>
>
> ---
> Antivirus avast! : message Sortant sain.

> Base de donnees virale (VPS) : 071214-0, 2007-12-14
> Analyse le : 2007-12-14 14:52:30

Fad

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Dec 17, 2007, 6:26:56 PM12/17/07
to
I guess my initial intuition was right!
IT is the Comodo firewall (I uninstalled it...)

MGM

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Jan 1, 2008, 8:29:06 AM1/1/08
to
Same problem, Vista Home Premium and Comodo firewall. The microsoft article
on error code 80070643 (which I get) says the solution is to restart OSE.exe,
which is supposed to be listed under your services. It apparently doesn't
exist on my computer.

djarum

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Jan 10, 2008, 9:43:02 AM1/10/08
to

"Timothy G." wrote:

> Update pertains to revised Daylight Savings Time laws in many countries.
> Error solution directs to switch Office Source Engine (OSE) to Automatic
> (Delayed Start) in Microsoft Management Console. Do not have any Microsoft
> Office products installed. Have tried updating several times to no avail.
> Tried manually downloading from MS web site to no avail. All other updates
> install no problems. System adjusted to new time change dates just fine in
> beginning of November. Systems says will adjust second Sunday in March as
> per Energy Policy Act of 2005. Other forum and newsgroup discussions refer
> to Windows Live Toolbar which is not installed. Please advise.

I got the problem, too.
My system is Lenovo ThinkPad R61 with Vista Business, Office 2007 and
"COMODO Firewall."

After reading the discussions that many people installed COMODO on their
computer, I decide to uninstall it and update again, and it works!

So, the problem is COMODO.


Minigoliath

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Jan 10, 2008, 10:26:27 PM1/10/08
to

Big thanks to Djarum for the advice. Now im getting my computer updated
normally again. I should have known this before but it was really a
pain because I've always thought Comodo 3, which received high ratings
in CNET n many other places, was a good Vista-compatible firewall as
they mentioned. Well, i cant say it has not been a good one all these
times but they should have said it's still in its Vista compatibility
testing phrase instead of proudly claiming "our version 3 is Vista
compatible" <_-
Anyway im gonna help others who haven't figured out how to fix these
update errors by linking them to this page.
Again, thanks djarum n thanks techarena for providing us a wonderful
place to find solutions to many problems ^.


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kberty

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Mar 5, 2008, 3:12:01 AM3/5/08
to
I do not have COMODO 3 installed on my system, but I have been unable to
update windows vista for several months now. Are there any other tried
solutions out there?

kberty

livedead

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Mar 4, 2009, 9:54:25 AM3/4/09
to

Hey guys, Im running ultimate with office 2003 pro and was getting those
3 updates not installing. I did a reinstall and the updates (listed
below) went in without a problem.
Peace

Office 2003 Service Pack 3 (SP3)
Installation date: &#8206;3/&#8206;4/&#8206;2009 7:44 AM
Installation status: Failed
Error details: Code 80070643
Update type: Important
Microsoft Office 2003 Service Pack 3 (SP3) contains significant
security enhancements, in addition to stability improvements. Some of
the fixes included with SP3 have been previously released as separate
updates. This service pack combines them into one update.
More information:
http://www.microsoft.com/downloads/details.aspx?FamilyId=E25B7049-3E13-433B-B9D2-5E3C1132F206&displaylang=en
Help and Support:
http://support.microsoft.com/?LN=en-us

Update for Office 2003 (KB907417)
Installation date: &#8206;3/&#8206;4/&#8206;2009 7:43 AM
Installation status: Failed
Error details: Code 80070643
Update type: Important
Microsoft has released an update for Microsoft Office Excel 2003 and
for Microsoft Office Word 2003. This update corrects a potential problem
in which an add-in, a smart tag, or a smart document may not load if it
uses the Microsoft .NET Framework 2.0.
More information:
http://www.microsoft.com/downloads/details.aspx?FamilyId=1B0BFB35-C252-43CC-8A2A-6A64D6AC4670&displaylang=en
Help and Support:
http://support.microsoft.com/?LN=en-us

Update for Microsoft Office Outlook 2003 Junk Email Filter (KB959614)
Installation date: &#8206;3/&#8206;4/&#8206;2009 7:43 AM
Installation status: Failed
Error details: Code 80070643
Update type: Important
This update provides the Junk E-mail Filter in Microsoft Office Outlook
2003 with a more current definition of which e-mail messages should be
considered junk e-mail.
More information:
http://www.microsoft.com/downloads/details.aspx?FamilyId=B8D53026-4C79-43B0-8F20-B7DACB5412F4&displaylang=en
Help and Support:
http://support.microsoft.com/?LN=en-us


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13blue

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Nov 9, 2009, 9:10:34 PM11/9/09
to

Hi, I had the same error code 80070643 Microsoft office 2003.

I found the solution and it worked for me. I hope this will help you.

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003

1. On the Windows taskbar, click Start, point to and click Control
Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right
pane
and click Change.
5. Insert the correct version of CD when it requires. (It didn't ask
me)
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.

3rd. Install the Updates


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