If I go to the Windows Update site, select Express, it says I need KB917537.
I download and install it. Then if I return to the Update site, and it says
I still need it. I'm stuck in an update loop for just that one update. The
rest of them installed ok.
Anyone else having trouble with KB917537?
Bruce.
Is there a solution to this yet? Microsoft?
Thanks,
Steven
Tom
Paul
Tom schrieb:
Also getting the same problem - have tried installing via WSUS and also
manually running exe. Makes no difference
Does this server have a third-party product running which has locked asp.dll
?
--
Robin Walker [MVP Networking]
rd...@cam.ac.uk
Paul
0.932:
================================================================================
0.932: 2006/07/12 10:33:38.630 (local)
0.932:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\aa13a09faed13e2e75cbf726e9fc45a7\update\update.exe (version 6.2.29.0)
0.982: Hotfix started with following command line: /si
/ParentInfo:b4c3b9fc4eaa1146ae8c63da39a242bf
2.133: ---- Old Information In The Registry ------
2.133: Source:C:\DOCUME~1\ja\LOCALS~1\Temp\A~NSISu_.exe
2.133: Destination:
2.133: Source:C:\DOCUME~1\ja\LOCALS~1\Temp\A~NSISu_.exe
2.133: Destination:
2.133: Source:C:\Config.Msi\254a3e48.rbf (4.5.2003.120)
2.133: Destination:
2.133: Source:C:\Config.Msi\254a3ee9.rbf (8.0.0.9026)
2.133: Destination:
2.133: Source:C:\Config.Msi\254a3f23.rbf (8.0.0.9025)
2.133: Destination:
2.133: Source:C:\Config.Msi\254a3fc3.rbf (7.10.3077.0)
2.133: Destination:
2.133: Source:C:\DOCUME~1\ja\LOCALS~1\Temp\~nsu.tmp\Au_.exe (0.6.1.1)
2.133: Destination:
2.133: ---- New Information In The Registry ------
2.133: Source:C:\DOCUME~1\ja\LOCALS~1\Temp\A~NSISu_.exe
2.133: Destination:
2.133: Source:C:\DOCUME~1\ja\LOCALS~1\Temp\A~NSISu_.exe
2.133: Destination:
2.133: Source:C:\Config.Msi\254a3e48.rbf (4.5.2003.120)
2.133: Destination:
2.133: Source:C:\Config.Msi\254a3ee9.rbf (8.0.0.9026)
2.133: Destination:
2.133: Source:C:\Config.Msi\254a3f23.rbf (8.0.0.9025)
2.133: Destination:
2.133: Source:C:\Config.Msi\254a3fc3.rbf (7.10.3077.0)
2.133: Destination:
2.133: Source:C:\DOCUME~1\ja\LOCALS~1\Temp\~nsu.tmp\Au_.exe (0.6.1.1)
2.133: Destination:
2.153: SetProductTypes: InfProductBuildType=BuildType.IP
2.153: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.173: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB917537$
2.173: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
2.173: ref tag c:\windows\system32\sp4.cab does not exist
2.173: ref tag c:\windows\system32\sp3.cab does not exist
2.173: ref tag c:\windows\system32\sp2.cab does not exist
2.173: ref tag c:\windows\system32\sp1.cab does not exist
2.173: ref tag c:\windows\system32\driver.cab does not exist
2.173: ref tag c:\windows\system32\fp40ext.cab does not exist
2.173: ref tag c:\windows\system32\fp40ext1.cab does not exist
2.173: ref tag c:\windows\system32\wms4.cab does not exist
2.173: ref tag c:\windows\system32\wms41.cab does not exist
2.173: ref tag c:\windows\system32\ims.cab does not exist
2.173: ref tag c:\windows\system32\ims1.cab does not exist
2.173: ref tag c:\windows\system32\ins.cab does not exist
2.183: ref tag c:\windows\system32\ins1.cab does not exist
2.183: Starting AnalyzeComponents
2.183: AnalyzePhaseZero used 0 ticks
2.183: No c:\windows\INF\updtblk.inf file.
2.183: OEM file scan used 0 ticks
2.193: AnalyzePhaseOne: used 10 ticks
2.193: AnalyzeComponents: Hotpatch analysis disabled; skipping.
2.193: AnalyzeComponents: Hotpatching is disabled.
2.193: FindFirstFile c:\windows\$hf_mig$\*.*
2.233: KB917537 Setup encountered an error: The update.ver file is not
correct.
2.243: KB917537 Setup encountered an error: The update.ver file is not
correct.
2.243: KB917537 Setup encountered an error: The update.ver file is not
correct.
2.243: AnalyzeForBranching used 0 ticks.
2.243: AnalyzePhaseTwo used 0 ticks
2.243: AnalyzePhaseThree used 0 ticks
2.243: AnalyzePhaseFive used 0 ticks
2.243: AnalyzePhaseSix used 0 ticks
2.243: AnalyzeComponents used 60 ticks
2.243: Downloading 1 files
2.243: bPatchMode = TRUE
2.243: Inventory complete: ReturnStatus=0, 70 ticks
2.243: Num Ticks for invent : 70
2.243: [dumpDownloadTask] Update.exe posting request file to download a
total of 148777 bytes (0 bytes in patches and 148777 bytes in fallbacks)
2.243: dumpDownloadTask returned 0xf200 (more files to download)
2.263: KB917537 installation did not complete.
2.263: Update.exe extended error code = 0xf200
Peter Lawton
"Supreme" <Sup...@discussions.microsoft.com> wrote in message
news:33579DA7-906C-49EB...@microsoft.com...
I found all the patches for manual download here
http://www.microsoft.com/downloads/Browse.aspx?DisplayLang=en&nr=20&productId=E49D77BF-D5AE-4EC6-9DFA-D7A19DBA995E&sortCriteria=date
Then ran Baseline Security Analyzer to make sure they were installed.
Had to reboot quite a few times.
Note to Microsoft: I know I am not the only one sick and tired of monthly
server reboots, take a page from Unix/Linux and build patches that don't
require reboots. Don't say you can't, cause I know you could if so inclined.
Allen Harkleroad
GMP Services, Inc.
www.gmpservices.com
"Bruce Chastain" <bacha...@XNOSPAMXsbcglobal.net> wrote in message
news:ubMaCVUp...@TK2MSFTNGP03.phx.gbl...
Peetr Lawton
"Peter Lawton" <devnull@fakedomain> wrote in message
news:%23m1O7Ca...@TK2MSFTNGP05.phx.gbl...
5.906: 2006/07/12 12:25:57.781 (local)
5.906:
C:\WINNT\SoftwareDistribution\Download\f4069348cd23ff68c87c2ba6541ffdef\update\update.exe (version 6.2.29.0)
5.906: Failed To Enable SE_SHUTDOWN_PRIVILEGE
5.921: Hotfix started with following command line: -q -z -er
/hotpatch:enable /ParentInfo:7532b8c5c42a1d48b6827ebbe2688695
10.437: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
10.453: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
10.453: DoInstallation: CleanPFR failed: 0x2
10.546: SetProductTypes: InfProductBuildType=BuildType.IS
10.546: SetAltOsLoaderPath: No section uses DirId 65701; done.
10.875: CreateUninstall = 1,Directory = C:\WINNT\$NtUninstallKB917537$
10.968: LoadHotpatchSourceInfo: [HotpatchSourceInfo] flags not specified on
line 1; assuming zero.
10.984: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
11.093: ref tag c:\winnt\system32\sp4.cab does not exist
11.109: ref tag c:\winnt\system32\sp3.cab does not exist
11.109: ref tag c:\winnt\system32\sp2.cab does not exist
11.109: ref tag c:\winnt\system32\sp1.cab does not exist
11.109: ref tag c:\winnt\system32\driver.cab does not exist
11.109: ref tag c:\winnt\system32\fp40ext.cab does not exist
11.109: ref tag c:\winnt\system32\fp40ext1.cab does not exist
11.109: ref tag c:\winnt\system32\wms4.cab does not exist
11.125: ref tag c:\winnt\system32\wms41.cab does not exist
11.125: ref tag c:\winnt\system32\ims.cab does not exist
11.125: ref tag c:\winnt\system32\ims1.cab does not exist
11.125: ref tag c:\winnt\system32\ins.cab does not exist
11.125: ref tag c:\winnt\system32\ins1.cab does not exist
11.171: Starting AnalyzeComponents
11.171: AnalyzePhaseZero used 0 ticks
11.234: OEM file scan used 0 ticks
11.687: AnalyzePhaseOne: used 516 ticks
11.687: AnalyzeForHotpatching: Analyzing
source=sp1gdr\asp.dll,target=c:\winnt\system32\inetsrv\asp.dll...
11.703: AnalyzeForHotpatching: Hotpatch target added;
source=sp1gdr\asp.hp.dll,target=c:\winnt\system32\inetsrv\hpf3.tmp.
11.703: AnalyzeForHotpatching: Analyzing
source=sp1gdr\asp.dll,target=c:\winnt\system32\dllcache\asp.dll...
11.703: AnalyzeForHotpatching: target is not in hotpatch-enabled directory;
skipping.
11.703: AnalyzeForHotpatching used 16 ticks.
11.703: AnalyzeComponents: AnalyzeForHotpatching added targets; returning to
phase one.
11.703: OEM file scan used 0 ticks
11.703: AnalyzePhaseOne: used 0 ticks
11.703: AnalyzeForHotpatching used 0 ticks.
11.703: AnalyzeComponents: Hotpatching is enabled.
11.703: FindFirstFile c:\winnt\$hf_mig$\*.*
12.203: AnalyzeForBranching used 16 ticks.
12.234: AnalyzePhaseTwo used 31 ticks
12.234: AnalyzePhaseThree used 0 ticks
12.234: AnalyzePhaseFive used 0 ticks
12.234: AnalyzePhaseSix used 0 ticks
12.234: AnalyzeComponents used 1063 ticks
12.234: Downloading 0 files
12.234: bPatchMode = TRUE
12.234: Inventory complete: ReturnStatus=0, 1297 ticks
12.250: Num Ticks for invent : 1375
12.281: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\winnt\inf\HFX4.tmp
12.343: Copied file: c:\winnt\inf\branches.inf
13.437: Allocation size of drive C: is 4096 bytes, free space = 6229442560
bytes
13.468: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
13.468: Drive C: free 5940MB req: 12MB w/uninstall: NOT CALCULATED.
13.468: CabinetBuild complete
13.468: Num Ticks for Cabinet build : 1218
13.468: DynamicStrings section not defined or empty.
13.468: FileInUse:: Detection disabled.
13.468: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
13.890: Num Ticks for Backup : 422
14.171: Num Ticks for creating uninst inf : 281
14.171: Registering Uninstall Program for -> KB917537, KB917537 , 0x0
14.171: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
14.234: Copied file: C:\WINNT\system32\spmsg.dll
14.328: PFE2: Not avoiding Per File Exceptions.
14.343: GetCatVersion: Failed to retrieve version information from
C:\WINNT\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB917537.cat
with error 0x57
15.265: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\winnt\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\update_SP1QFE.inf -> c:\winnt\$hf_mig$\KB917537\update\update_SP1QFE.inf.
15.281: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\winnt\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\spuninst.exe -> c:\winnt\$hf_mig$\KB917537\spuninst.exe.
15.296: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\winnt\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\spmsg.dll -> c:\winnt\$hf_mig$\KB917537\spmsg.dll.
15.328: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\winnt\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\spcustom.dll -> c:\winnt\$hf_mig$\KB917537\update\spcustom.dll.
15.343: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\winnt\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\KB917537.CAT -> c:\winnt\$hf_mig$\KB917537\update\KB917537.CAT.
15.390: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\winnt\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\update.exe -> c:\winnt\$hf_mig$\KB917537\update\update.exe.
15.406: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\winnt\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\updspapi.dll -> c:\winnt\$hf_mig$\KB917537\update\updspapi.dll.
15.437: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\winnt\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\update.ver -> c:\winnt\$hf_mig$\KB917537\update\update.ver.
15.453: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\winnt\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\updatebr.inf -> c:\winnt\$hf_mig$\KB917537\update\updatebr.inf.
15.468: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\winnt\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\eula.txt -> c:\winnt\$hf_mig$\KB917537\update\eula.txt.
15.468: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\winnt\softwaredistribution\download\f4069348cd23ff68c87c2ba6541ffdef\update\branches.inf -> c:\winnt\$hf_mig$\KB917537\update\branches.inf.
15.843: AtomicReplaceFile: Calling HpReplaceSystemModule(
C:\WINNT\system32\inetsrv\asp.dll, HFX5.tmp, _000006_.tmp, TRUE ).
15.843: AtomicReplaceFile: HpReplaceSystemModule failed; status=0xc0000043,
location=585.
15.843: DoNoDelayReplace: AtomicReplaceFile failed; status=0xc0000043.
15.921: DeleteOrMoveTarget:Failed to delete the target
C:\WINNT\system32\inetsrv\asp.dll, 1 time
16.140: Failed to move C:\WINNT\system32\inetsrv\HFX6.tmp to
C:\WINNT\system32\inetsrv\asp.dll with error 0x5
16.156: DeleteOrMoveTarget:Failed to delete the target
C:\WINNT\system32\inetsrv\asp.dll, 2 time
16.171: Failed to move C:\WINNT\system32\inetsrv\HFX6.tmp to
C:\WINNT\system32\inetsrv\asp.dll with error 0x5
16.171: DeleteOrMoveTarget:Failed to delete the target
C:\WINNT\system32\inetsrv\asp.dll, 3 time
16.234: Failed to move C:\WINNT\system32\inetsrv\HFX6.tmp to
C:\WINNT\system32\inetsrv\asp.dll with error 0x5
16.250: DeleteOrMoveTarget:Failed to delete the target
C:\WINNT\system32\inetsrv\asp.dll, 4 time
16.265: Failed to move C:\WINNT\system32\inetsrv\HFX6.tmp to
C:\WINNT\system32\inetsrv\asp.dll with error 0x5
16.265: DeleteOrMoveTarget:Failed to delete the target
C:\WINNT\system32\inetsrv\asp.dll, 5 time
16.281: Failed to move C:\WINNT\system32\inetsrv\HFX6.tmp to
C:\WINNT\system32\inetsrv\asp.dll with error 0x5
16.281: DoNoDelayReplaceFailed to copy C:\WINNT\system32\inetsrv\HFX6.tmp to
C:\WINNT\system32\inetsrv\asp.dll with error 0x20
16.421: DoInstllation: UpdSpCommitFileQueue for FileQueue failed: 0x4c7
16.640: KB917537 Setup canceled.
Select 'OK' to undo the changes that have been made.
16.640: Starting process:
C:\WINNT\$NtUninstallKB917537$\spuninst\spuninst.exe /~ -q -z
18.906: Software Update Rollback has completed with return code 0xbc2. This
rollback requires a reboot.
18.906: KB917537 installation did not complete.
Windows Server 2003 has been partially updated and may not work properly.
18.906: Update.exe extended error code = 0xf00d
Any solution?
Search this newsgroup for kb917537 and you will find another post with
individuals having the same issue.
Unable to install (even after a reboot and running netstop iisadmin /y)
Security Update for Windows Server 2003 (KB917537)
Security Update for Windows Server 2003 (KB914388)
Security Update for Windows Server 2003 (KB917159)
Windows Malicious Software Removal Tool - July 2006 (KB890830)
It worked with one server running Win2k3 Web Server Edt running .Net 2.0 but
failed with a server running Win2k3 Web Server Edt running .Net 1.1 only.
Maybe it isn't the asp.dll but rather the .Net version??
HTH
Randy
www.adsi4nt.com
> Judging from the log file the problem is with asp.dll, but that
> shouldn't be used by anyting except IIS.
>
> 15.843: AtomicReplaceFile: Calling HpReplaceSystemModule(
> C:\WINNT\system32\inetsrv\asp.dll, HFX5.tmp, _000006_.tmp, TRUE ).
> 15.843: AtomicReplaceFile: HpReplaceSystemModule failed;
> status=0xc0000043,
> location=585.
> 15.843: DoNoDelayReplace: AtomicReplaceFile failed; status=0xc0000043.
> 15.921: DeleteOrMoveTarget:Failed to delete the target
> C:\WINNT\system32\inetsrv\asp.dll, 1 time
> 16.140: Failed to move C:\WINNT\system32\inetsrv\HFX6.tmp to
> C:\WINNT\system32\inetsrv\asp.dll with error 0x5
The log shows that asp.dll was in use and could not be updated. You should
try shutting down IIS and/or any third-party application that uses IIS.
From your log, it appears that this 2003 Server was updated from 2000
Server. Maybe that is the factor in common amongst those reporting this
problem?
> There is any asp.dll on my XP-prof.
917537 is an update to asp.dll. If your XP is trying to apply 917537, you
must have an asp.dll on hard disk. asp.dll is part of IIS, which comes with
XP Pro.
Hopefully someone is working on it :)
Randy
> I'm also having the same issue, this is on windows xp pro sp2 and no
> WWW service.
Make sure that
C:\WINDOWS\System32\inetsrv\asp.dll
has full-control permissions by Administrators and is not marked read-only.
FYI, the server that failed for me was not updated from Win2k, but was a
fresh install of Web Server edition. :(
Thanks
Randy
www.adsi4nt.com
I will double check file versions and if there are any other issues I will
reply... but to me it seems like what ever was going on has been addressed
(or after enough reboots it worked).
Randy
www.adsi4nt.com
3: FindFirstFile c:\windows\$hf_mig$\*.*
2.233: KB917537 Setup encountered an error: The update.ver file is not
correct.
Does anyone have any other ideas? I'm running Windows XP SP2. I do not
appear to have an ASP.DLL in my INETSRV folder. A more complete log below:
[KB917537.log]
2.263: KB917537 installation did not complete.
2.263: Update.exe extended error code = 0xf200
I do not have asp.dll or IIS installed - xp pro sp2.
I do however have the Administration Tools Pack installed which has the IIS
snap-in. Wonder if that could be an issue.
> FYI, the server that failed for me was not updated from Win2k, but
> was a fresh install of Web Server edition. :(
Useful data point, thanks. Have you tried shutting down IIS before
applyting the update?
> I'm getting the same problem. The update is looping. However my log
> looks different from the other one posted. Mine does not appear
> to indicate a failure on the ASP.DLL. Rather it says
>
> 3: FindFirstFile c:\windows\$hf_mig$\*.*
> 2.233: KB917537 Setup encountered an error: The update.ver file is
> not correct.
No, your problem is this:
> 2.243: dumpDownloadTask returned 0xf200 (more files to download)
> 2.263: KB917537 installation did not complete.
> 2.263: Update.exe extended error code = 0xf200
It looks like your download was incomplete. You might need to:
1. Empty Temporary Internet Files in control panel Internet Options.
2. Empty the contents of C:\WINDOWS\SoftwareDistribution\Download\
3. net stop wuauserv
4. net start wuauserv
and try the update again.
> I'm running Windows XP SP2. I do not
> appear to have an ASP.DLL in my INETSRV folder.
Strange - that might be a problem - downloading an update for a file that
you don't have.
> Sune <Su...@discussions.microsoft.com> wrote:
>
> > Judging from the log file the problem is with asp.dll, but that
> > shouldn't be used by anyting except IIS.
> >
> > 15.843: AtomicReplaceFile: Calling HpReplaceSystemModule(
> > C:\WINNT\system32\inetsrv\asp.dll, HFX5.tmp, _000006_.tmp, TRUE ).
> > 15.843: AtomicReplaceFile: HpReplaceSystemModule failed;
> > status=0xc0000043,
> > location=585.
> > 15.843: DoNoDelayReplace: AtomicReplaceFile failed; status=0xc0000043.
> > 15.921: DeleteOrMoveTarget:Failed to delete the target
> > C:\WINNT\system32\inetsrv\asp.dll, 1 time
> > 16.140: Failed to move C:\WINNT\system32\inetsrv\HFX6.tmp to
> > C:\WINNT\system32\inetsrv\asp.dll with error 0x5
>
> The log shows that asp.dll was in use and could not be updated. You should
> try shutting down IIS and/or any third-party application that uses IIS.
Right. That was the next thing to try but I also have an aversion against
rebooting a production server (or unnecessarily stopping the webserver) every
10 minutes in order to get the friggin' unistall of the failed install to
complete. Anyway, I tried stopping the WWW service and the update worked like
a charm after that. Not even requiring a reboot!
IMHO, it would have been good if the cretins at Microsoft had spent a minute
or two considering the possibility that asp.dll might be in use.
>
> From your log, it appears that this 2003 Server was updated from 2000
> Server. Maybe that is the factor in common amongst those reporting this
> problem?
No, same problem with a fresh install of 2003 Server R2.
/Sune
Went to add remove programs, add remove windows components, Unchecked the
IIS snap-in and common files (all iis unchecked). Rebooted and update is no
longer needed.
Installed the IIS 6 manager from
http://support.microsoft.com/kb/312504/en-us, rebooted and update is still
not needed anymore.
Deputy BP Fife
--
Nip it in the bud!
While it is XP Pro SP2, I'm using it as a home workstation. No server
applications, third party or otherwise.
Also, there is no asp.dll anywhere on my harddrive.
Bruce.
There is no asp.dll on my XP Pro SP2 system either, yet it is trying to
download 917537 anyway. I did not install IIS so it shouldn't be present on
my system.
Bruce.
In case it's something else tasklist (or Process Explorer) could uncover it.
E.g. in a cmd window enter:
tasklist /fi "modules eq asp.dll"
---
Creating a dummy ASP.DLL file in the INETSRV folder did not work for me.
Instead of the update appearing to have succeeded but looping, the update
then just fails outright. It still loops.
This would seem to be a problem with the update. I would hope that Microsoft
will correct it.
This happens to me for break my holy rule: don't install the latest
hotfixes until 5-6 days after....just for things like this. The last
time I broke the rule my server didn't restart (blue screen). Three
days after microsoft launched a new patch which solves a problem with
compaq servers ..... :(
I have found following entries in KB917537.log file:
[KB917537.log]
1.041:
================================================================================
1.041: 2006/07/12 18:05:14.841 (local)
1.041:
C:\WINDOWS\SoftwareDistribution\Download\d3a61038510fc7048989be98658a411a\update\update.exe (version 6.2.29.0)
1.041: Failed To Enable SE_SHUTDOWN_PRIVILEGE
1.041: Hotfix started with following command line: -q -z -er
/ParentInfo:7e3d840669386940bdb57526b18ac226
1.632: ---- Old Information In The Registry ------
1.632: Source:C:\WINDOWS\system32\_000008_.tmp.dll (5.1.2600.2180)
1.632: Destination:
1.632: Source:C:\WINDOWS\system32\SETD2.tmp (5.1.2600.2912)
1.632: Destination:C:\WINDOWS\system32\iphlpapi.dll (5.1.2600.2180)
1.632: Source:C:\WINDOWS\system32\SETD3.tmp (5.1.2600.2912)
1.632: Destination:C:\WINDOWS\system32\dnsapi.dll (5.1.2600.2180)
1.632: ---- New Information In The Registry ------
1.632: Source:C:\WINDOWS\system32\_000008_.tmp.dll (5.1.2600.2180)
1.632: Destination:
1.632: Source:C:\WINDOWS\system32\SETD2.tmp (5.1.2600.2912)
1.632: Destination:C:\WINDOWS\system32\iphlpapi.dll (5.1.2600.2180)
1.632: Source:C:\WINDOWS\system32\SETD3.tmp (5.1.2600.2912)
1.632: Destination:C:\WINDOWS\system32\dnsapi.dll (5.1.2600.2180)
1.652: SetProductTypes: InfProductBuildType=BuildType.Sel
1.652: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.672: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\update\update_SP2GDR.inf failed
1.672: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB917537$
1.672: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
1.692: BuildCabinetManifest: update.url absent
1.692: Starting AnalyzeComponents
1.692: AnalyzePhaseZero used 0 ticks
1.692: No c:\windows\INF\updtblk.inf file.
1.692: OEM file scan used 0 ticks
1.812: AnalyzePhaseOne: used 120 ticks
1.812: AnalyzeComponents: Hotpatch analysis disabled; skipping.
1.812: AnalyzeComponents: Hotpatching is disabled.
1.812: FindFirstFile c:\windows\$hf_mig$\*.*
1.862: KB917537 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
1.862: KB917537 Setup hat folgenden Fehler festgestellt: Die Datei
update.ver ist nicht richtig.
1.882: AnalyzeForBranching used 10 ticks.
1.882: AnalyzePhaseTwo used 0 ticks
1.882: AnalyzePhaseThree used 0 ticks
1.882: AnalyzePhaseFive used 0 ticks
1.882: AnalyzePhaseSix used 0 ticks
1.882: AnalyzeComponents used 190 ticks
1.882: Downloading 0 files
1.882: bPatchMode = FALSE
1.882: Inventory complete: ReturnStatus=0, 210 ticks
1.882: Num Ticks for invent : 210
1.892: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
c:\windows\inf\HFXFE.tmp
1.892: Kopierte Datei: c:\windows\inf\branches.inf
2.003: Allocation size of drive C: is 16384 bytes, free space = 2249981952
bytes
2.173: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
2.173: Drive C: free 2145MB req: 16MB w/uninstall: NOT CALCULATED.
2.173: CabinetBuild complete
2.173: Num Ticks for Cabinet build : 291
2.173: DynamicStrings section not defined or empty.
2.173: FileInUse:: Detection disabled.
3.174: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
3.284: Num Ticks for Backup : 1111
3.405: Num Ticks for creating uninst inf : 121
3.415: Registering Uninstall Program for -> KB917537, KB917537 , 0x0
3.415: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
3.425: System Restore Point set.
3.505: Kopierte Datei: C:\WINDOWS\system32\spmsg.dll
3.505: PFE2: Not avoiding Per File Exceptions.
3.605: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB917537.cat with error 0x57
4.026: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\update\update_SP2QFE.inf -> c:\windows\$hf_mig$\KB917537\update\update_SP2QFE.inf.
4.046: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\spuninst.exe -> c:\windows\$hf_mig$\KB917537\spuninst.exe.
4.056: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\spmsg.dll -> c:\windows\$hf_mig$\KB917537\spmsg.dll.
4.106: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\update\spcustom.dll -> c:\windows\$hf_mig$\KB917537\update\spcustom.dll.
4.116: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\update\KB917537.CAT -> c:\windows\$hf_mig$\KB917537\update\KB917537.CAT.
4.296: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\update\update.exe -> c:\windows\$hf_mig$\KB917537\update\update.exe.
4.306: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\update\updspapi.dll -> c:\windows\$hf_mig$\KB917537\update\updspapi.dll.
4.306: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\update\update.ver -> c:\windows\$hf_mig$\KB917537\update\update.ver.
4.316: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\update\updatebr.inf -> c:\windows\$hf_mig$\KB917537\update\updatebr.inf.
4.356: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\update\eula.txt -> c:\windows\$hf_mig$\KB917537\update\eula.txt.
4.356: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\update\branches.inf -> c:\windows\$hf_mig$\KB917537\update\branches.inf.
4.406: Kopierte Datei: C:\WINDOWS\system32\DllCache\asp51.dll
4.466: Kopierte Datei: c:\windows\$hf_mig$\KB917537\SP2QFE\asp51.dll
4.606: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\d3a61038510fc7048989be98658a411a\
4.606: Num Ticks for Copying files : 1201
4.626: Num Ticks for Reg update and deleting 0 size files : 20
4.696: ---- Old Information In The Registry ------
4.696: Source:C:\WINDOWS\system32\_000008_.tmp.dll (5.1.2600.2180)
4.696: Destination:
4.696: Source:C:\WINDOWS\system32\SETD2.tmp (5.1.2600.2912)
4.696: Destination:C:\WINDOWS\system32\iphlpapi.dll (5.1.2600.2180)
4.696: Source:C:\WINDOWS\system32\SETD3.tmp (5.1.2600.2912)
4.696: Destination:C:\WINDOWS\system32\dnsapi.dll (5.1.2600.2180)
4.696: ---- New Information In The Registry ------
4.696: Source:C:\WINDOWS\system32\_000008_.tmp.dll (5.1.2600.2180)
4.696: Destination:
4.696: Source:C:\WINDOWS\system32\SETD2.tmp (5.1.2600.2912)
4.696: Destination:C:\WINDOWS\system32\iphlpapi.dll (5.1.2600.2180)
4.696: Source:C:\WINDOWS\system32\SETD3.tmp (5.1.2600.2912)
4.696: Destination:C:\WINDOWS\system32\dnsapi.dll (5.1.2600.2180)
6.088: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
6.129: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
I have a network with 40 PC's and laptops running off a WSUS server - Half
of them are having no problem at all with this patch, and half of them are.
I figured out that the PC's and laptops that are having this problem all
have the IIS MMC and Exchange administrator installed.
As of yet I have found no fix for this problem.
Anybody found a fix for this?
Thanks and Regards,
Phil Persson
Thank you to Robert and Robin for their assistance.
As far as i can tell i also do not have any processes using the asp.dll (its
actually called asp51.dll for those wanting to use the tasklist command)
i also looked into the log for the update and noticed that it was erroring
on a file called halacpi.dll - though i'm not sure if this is why the update
is failing (or rather wanting to install repeatedly)
> I have a network with 40 PC's and laptops running off a WSUS server -
> Half of them are having no problem at all with this patch, and half
> of them are.
>
> I figured out that the PC's and laptops that are having this problem
> all have the IIS MMC and Exchange administrator installed.
>
> As of yet I have found no fix for this problem.
Have you seen the one about creating an empty file called
C:\WINDOWS\system32\inetsrv\asp.dll
and then letting the updater run and replace it with the new version?
So far nothing suggested here has resolved the problem. I'm still stuck in
an update loop.
Bruce.
I had installed IIS (because of Exchange System Manager), but I hadnt
install World Wide Web Service (which contents asp.dll). When I installed WWW
Service, update installed same (OK), but doesnt appear again - everything is
OK now.
But this is not solution for me. I dont want WWW Service, I thing, that this
is problem of Microsoft.
Nor is it a solution for me either. I don't want or need either IIS or WWW.
Bruce.
I was stuck in this same loop. I had IIS installed, but only the admin
tool, not the World Wide Web portion of it, so I didn't have asp.dll. I
installed WWW which gave me asp.dll, ran the update again, and the vicious
cycle ended.
I don't need WWW so I removed it and the update has not come back.
Hope this helps!
Chris
NOT ACCEPTABLE PROGRAMMING!!!
"Robin Walker [MVP]" wrote:
> rcash <rc...@discussions.microsoft.com> wrote:
>
> > I'm also having the same issue, this is on windows xp pro sp2 and no
> > WWW service.
>
> Make sure that
>
> C:\WINDOWS\System32\inetsrv\asp.dll
>
> has full-control permissions by Administrators and is not marked read-only.
Besides the looping behavior, the reboot is very disturbing. We're sending
out updates through WSUS, and have the server set to NOT to reboot. If this
had happened during the day, all heck would have broken loose.
We are in the process of disapproving this update until it can install
properly
> It would be nice if MS would respond with an indication that they are
> looking into this.
This is not a newsgroup that is regularly monitored by Microsoft in the
sense of posting responses.
After the new file was extracted I let Windows Update install KB917537 again
and the problem was resolved.
Note - I have tested this on several Windows 2003 servers, but your results
might be different from mine. I would STRONGLY recommend testing first on a
staging server before using this procedure on a production server.
The patch installed OK then with no more problems
Peter Lawton
"Dave Stewart" <Dave Ste...@discussions.microsoft.com> wrote in message
news:4A1CB976-89BA-42C7...@microsoft.com...
For what it's worth, this was on a XP workstation, WWW service was not
installed, but the ISS snap-in and FTP service were installed.
"Happy russian admin" wrote:
> If you still need Internet Information Services Snapin and Common
> Files installed (I need it for exchange snap-in on my XP SP2 machine), just
> create an empty file asp.dll in C:\WINDOWS\system32\inetsrv
> folder, run the update and viva microsoft!!!
>
> "Deputy B.P. Fife" wrote:
>
> > I am having the same problem on at least two of my Windows XP Service Pack 2
> > machines. Neither one of them have Internet Information Services (IIS)
> > installed, but they have the Internet Information Services Snapin and Common
> > Files installed. The ASP.DLL was not on my system, either. Once I removed
> > the snapin and common files, the KB917537 patch quit trying to install.
> > Obviously, this needs to be resolved.
> >
> > Deputy BP Fife
> > --
> > Nip it in the bud!
> >
> >
This seems to have worked for me as well. Woo hoo.
--
Dan
Apparently, the update site cannot correctly determine whether the patch is
needed on older XP systems?
"Bruce Chastain" wrote:
> One of the updates released today doesn't seem to be installing correctly.
>
> If I go to the Windows Update site, select Express, it says I need KB917537.
> I download and install it. Then if I return to the Update site, and it says
> I still need it. I'm stuck in an update loop for just that one update. The
> rest of them installed ok.
>
> Anyone else having trouble with KB917537?
>
> Bruce.
>
>
> Bruce,
I fixed mine by going to add/remove programs and add/remove windows
componets. Then removing the check box from IIS. Made the loop stop.
It is Windows Server 2003 R2 Standard Edition X86 US-English here.
Thanks!!
Have a nice day/weekend!
--
"Dave Stewart" <Dave Ste...@discussions.microsoft.com> wrote in message
news:4A1CB976-89BA-42C7...@microsoft.com...
>I fixed mine by going to add/remove programs and add/remove windows
>componets. Then removing the check box from IIS. Made the loop stop.
Just my luck. I don't have IIS listed
--
Diogenes
Ad Majorem Dei Gloriam
I had the issue on my WinXP Pro SP2 pc and I created a new blank text
> document and renamed it asp.dll and saved it to %windir%\system32\inetsrv.
> Within a few minutes Windows automatically recognized the file as corrupt
> and
> extracted a new asp.dll file it appears from
> %windir%\LastGood\system32\inetsrv. I had done a previous search for this
> file on my hard drive that returned no results which indicates the file
> could
> have been compressed.
>
> After the new file was extracted I let Windows Update install KB917537
> again
> and the problem was resolved.
--
"Diogenes" <Diog...@invalid.invalid> wrote in message
news:d11kb2h78t4uas8ar...@4ax.com...
Thanks, Dominik
Per another thread, I first uninstalled the patch and reinstalled it but
that did not fix it. I could reinstall the patch "successfully" per the
wizard but the loop would not go away.
Per the same thread, I next uninstalled .NET v.2 and this patch and manually
reinstall both with auto update off, no luck.
I next booted to safe mode and removed the C:\WINDOWS\SoftwareDistribution
folder. Turned on the auto updates to rebuild the folder and it installed the
patch successfully again but that did not cure the loop.
I next, per this thread, uninstalled the IIS services and copied the
ASP51.dll to the C:\WINDOWS\system32\inetsrv, turned off auto updater, booted
to safe mode and again deleted the C:\WINDOWS\SoftwareDistribution folder.
Rebooted. turned on autoupdater and found the patch was no longer needed --
what a waste of a couple of days of my spare time.
Thank you Micro$oft for the QUALITY of your work!
"rcash" wrote:
> Must have something to do with the IIS snap-in.
>
> Went to add remove programs, add remove windows components, Unchecked the
> IIS snap-in and common files (all iis unchecked). Rebooted and update is no
> longer needed.
>
> Installed the IIS 6 manager from
> http://support.microsoft.com/kb/312504/en-us, rebooted and update is still
> not needed anymore.
Has MS acknowledged that this is a problem? If so I might just wait until
they release a fix.
Cheers,
Phil
I created the asp.dll file on all PC's (none of them had the file to begin
with) and the patch has now installed correctly.
So - Does this mean I have effectively installed some other additional
components of IIS on each PC?
Cheers,
Phil
rcash wrote:
> I do not have asp.dll
>
> "Robin Walker [MVP]" wrote:
>
> > rcash <rc...@discussions.microsoft.com> wrote:
> >
> > > I'm also having the same issue, this is on windows xp pro sp2 and no
> > > WWW service.
> >
> > Make sure that
> >
> > C:\WINDOWS\System32\inetsrv\asp.dll
> >
> > has full-control permissions by Administrators and is not marked read-only.
> >
> I created the asp.dll file on all PC's (none of them had the file to
> begin with) and the patch has now installed correctly.
>
> So - Does this mean I have effectively installed some other additional
> components of IIS on each PC?
All the update does is to install an updated version of asp.dll, nothing
else.
I guess the presence of the management componenents leads to a false
detection of the presence of IIS.
Please Microsoft, correct the IIS detection routine in KB917537 to prevent
this update loop!
After having this trouble on xp-workstations, still waiting for a better
solution for my w2k3-servers...
Cheers
TomH
-Paul
I think the patch does not check for all conditions. I do have IIS running,
but I do not have Asp.dll installed on my machine. For my IIS configuration,
I only have the following boxes checked under IIS: Common Files, FTP
Service, and IIS Snap-In.
I'm thinking that this patch only applies to the WWW Service within IIS,
since that would/could serve .asp pages.
Joe
OK, so what you need to do is create an empty dummy file at the location
C:\WINDOWS\System32\inetsrv\asp.dll
and let the updater update it. Then the update will go away for ever.
Mike Thommes
Event Type: Error
Event Source: NtServicePack
Event Category: None
Event ID: 4379
Date: 7/16/2006
Time: 10:39:56 PM
User: Administrator
Computer: MAYA2
Description:
Windows Server 2003 Hotfix KB917537 installation failed.
KB917537 installation did not complete.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
It keeps asking me to restart the server to accept the update, but it merely
goes through an endless loop of restarting the server.
Has anyone found a solution?
"Robert Aldwinckle" wrote:
> "Robin Walker [MVP]" <rd...@cam.ac.uk> wrote in message
> news:%23X7avac...@TK2MSFTNGP04.phx.gbl...
> > Paul <kue...@first-foundation.de> wrote:
> >
> >> There is any asp.dll on my XP-prof.
> >
> > 917537 is an update to asp.dll. If your XP is trying to apply 917537, you
> > must have an asp.dll on hard disk. asp.dll is part of IIS, which comes with
> > XP Pro.
>
>
>
> In case it's something else tasklist (or Process Explorer) could uncover it.
>
> E.g. in a cmd window enter:
>
> tasklist /fi "modules eq asp.dll"
>
>
> ---
>
>
>
>
> I'm having the same looping problem. I also
> searched the WINDOWS directory for asp.dll and it doesn't exist.
That is the problem. Try creating a dummy empty file at location
C:\WINDOWS\System32\inetsrv\asp.dll
then try the update again.
"georgef" wrote:
> the above comment worked for me ... i'm wondering if adding this asp.dll
> file causes damage to other utilities/components of windows xp pro?
Many Thanks to Thomas :)
I have the same problem with the patch KB956744 provided by WSUS: it create
a loop
only on a few machines, but the patch is correctly installed. No one have
any idea or solution?
Regards,
Mattia
--
Mattia Cargiolli