Re: KB891861

[MowGreen [MVP]]

Ian,

MVP Torgeir Bakken posted this resolution :

> Please (re)install MDAC 2.8 SP1, MSXML 3.0 SP7 and MSXML 4.0 SP2 and
> see if that helps on the failing detection of KB891861 (Update Rollup 1
> for Windows 2000 SP4)...
>
> Download links:
>
> Microsoft Data Access Components (MDAC) 2.8 SP1
> http://www.microsoft.com/downloads/details.aspx?familyid=78cac895-efc2-4f8e-a9e0-3a1afbd5922e&displaylang=en
>
> In the 2 links below, set the correct language for your OS and press
> the Go button. Then download and run the msxml3.msi file found at the
> bottom of Web page
>
> Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7)
> http://www.microsoft.com/downloads/details.aspx?FamilyID=28494391-052B-42FF-9674-F752BDCA9582&displaylang=en
>
> MSXML 4.0 Service Pack 2
> http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en

Have seen a reply that confirms this method will resolve the issue.
http://groups.google.com/group/microsoft.public.windows.server.update_services/browse_frm/thread/d0c49ba93ef0fcce/7fe4806cbe186956?lnk=st&q=KB891861&rnum=25&hl=en#7fe4806cbe186956
One person posted that MSXML 4.0 SP2 was not needed to stop the prompt
to install the Rollup; one person posted that they were all needed PLUS,
Jet 4.0 SP8 had to be installed :
http://www.microsoft.com/downloads/details.aspx?FamilyID=1e268b39-533e-48b0-b8d7-1781befde1f8&DisplayLang=en

In a separate thread, one poster resolved the issue by reinstalling IE 6
SP1 and then installing the 3 recommended updates.

YMMV as there does not seem to be a "magic bullet" that will resolve the
prompting by AU to reinstall the Rollup.

You could check the Event Viewer log, the WindowsUpdate.log, and/or,
> The log file name for the Update Rollup 1 for Windows 2000 SP4 is named UpdateRollupPack.log.
> This file is located in the %Systemroot% folder.

Look for error codes that may provide a solution from the Windows Update
Troubleshooter. The Troubleshooter is available on the Windows sites in
the left frame, from the " Get help and support " link.
Then click the " Try solving your problem with the Troubleshooter " link
on the right.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

Ian wrote:

> I have windows 2000 professional and have all the recent updates. My auto
> update is set for once a week however when auto update carries out its weekly
> check it always returns with critical update KB891861 required. I have tried
> reinstall the rollup service pack 4 which KB891861 refers to but I still get
> the same everytime auto update is carried out . can anyone throw light on
> what is happening please.
>
> Ian

[cdevidal]

=== My real address is Chris (AT) deVidal (DOT) tv ===

> Please (re)install MDAC 2.8 SP1, MSXML 3.0 SP7 and MSXML 4.0 SP2 and
> see if that helps on the failing detection of KB891861 (Update Rollup 1
> for Windows 2000 SP4)...

Tried those...

> one person posted that they were all needed PLUS,
> Jet 4.0 SP8 had to be installed :

Tried that...

> In a separate thread, one poster resolved the issue by reinstalling IE 6
> SP1 and then installing the 3 recommended updates.

That too...

> You could check the Event Viewer log

No errors.

> the WindowsUpdate.log

Whew, that's sooooo difficult to read. Searching for the word "error"
found two codes:
0x80041017
0x80070bc2

Put them in Google, no tangible solutions (unless I just missed it).

> and/or, The log file name for the Update Rollup 1 for Windows 2000 SP4 is named
> UpdateRollupPack.log.

Same as above.

Here are both files zipped up:
http://devidal.tv/~chris/KB891861_errors.zip

This is on a Windows 2000 Standard file server.

Please don't send mail to my old thedoghousemail address as it no
longer works. Write to Chris (AT) deVidal (DOT) tv.

Help appreciated!
CD

R U good enough?
TenThousandDollarOffer.com

=== My real address is Chris (AT) deVidal (DOT) tv ===

[cdevidal]

=== My real address is Chris (AT) deVidal (DOT) tv ===

Anyone? Anyone? Bueller?

[MowGreen [MVP]]

> Computer Brand = VMware, Inc.
> Computer Model = VMware Virtual Platform

If the system is VM then strongly suggest you download the entire rollup
package directly to the VM, close IE (or whichever browser is used), and
then install it.
http://www.microsoft.com/downloads/details.aspx?FamilyId=B54730CF-8850-4531-B52B-BF28B324C662&displaylang=en

First, recommend that you clear the Temp folders of all contents. Do
this for all User Accounts that exist.
Then empty the WINNT\Temp folder
Rename the WINNT\Software Distribution folder to
Software Distribution.old by stopping the Automatic Update service,
right click the Software Distribution folder and choose Rename. A new
one will be created when you first visit Windows Update again.
(The updating history of the system will be located in the renamed
folder in Software Distribution\DataStore. IF, after successfully
installing Rollup1, you wish to retain the update history, then you can
copy the contents of the OLD DataStore folder to the new one. You must
first stop the Automatic Update service in order to do this )

Empty the Recycle Bin.

Do a chkdsk to ensure the HD's integrity.
Then defrag the HD.
Ensure that there is no malware present.
Temp disable the installed AV and any other security software that
either prevents changes in the registry or, blocks ActiveX changes in IE.
Install Update Rollup 1 now.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

[cdevidal]

=== My real address is Chris (AT) deVidal (DOT) tv ===

Thank you for your time; I put that server on hold for now but will
definately try these things soon.