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windows xp update weirdness

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jgb555

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Oct 15, 2008, 1:38:01 PM10/15/08
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all of a sudden i am being told updates are available for windows xp through
windows update. there are 35 available and all fail to download. when i
looked closer they say it is 0kb and 0 minutes to download and each
individual one says the same thing when i click to expand it.

MowGreen [MVP]

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Oct 15, 2008, 2:09:54 PM10/15/08
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jgb555 wrote:


That's an indication that the updates are already downloaded but are
failing to install.
Was SP3 applied recently; was a Repair Installation performed; was XP
reinstalled ? - http://support.microsoft.com/kb/943144

Try Method 1 first. If no joy, please check the WindowsUpdate.log for a
FATAL error(s) - http://support.microsoft.com/kb/902093

Post back with the most *recent* FATAL error. The entries toward the
bottom of the log are the most recent entries.


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============

jgb555

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Oct 15, 2008, 2:41:03 PM10/15/08
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i followed that first solution and the updates look like they are installing.
i am supposed to have win xp professional which is what the "my computer"
says. based on the instructions i typed this command and got a file not
found error.
regsvr32 %windir%\syswow64\wups2.dll

when i typed the command for all other operating systems it worked.

does that mean i dont have xp professional even though "my computer" says
that is the OS.

and to answer your question xp was reinstalled because i had to do a full
system restore with discs from Acer due to numerous issues.

PA Bear [MS MVP]

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Oct 15, 2008, 2:16:38 PM10/15/08
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CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you perform a new Windows XP
installation or you repair a Windows XP installation
http://support.microsoft.com/kb/943144
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

MowGreen [MVP]

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Oct 15, 2008, 3:07:54 PM10/15/08
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>> regsvr32 %windir%\syswow64\wups2.dll

That's the command for 64-bit[x64] editions of XP. XP Pro can be either
32-bit or 64-bit. Successfully running regsvr32 wups2.dll means your
system is XP Pro, 32-bit [x86].
You can see which Version of XP is installed by going to
Start > Run > type in
msinfo32
Click OK or press Enter.

Look in the right frame next to OS Name and System Type to confirm this.

Feel better now ? <w>

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============

jgb555

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Oct 15, 2008, 3:22:01 PM10/15/08
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i do. thanks. a handful of the 35 updates didnt install. i need to see if
i can troubleshoot them

MowGreen [MVP]

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Oct 15, 2008, 4:42:25 PM10/15/08
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Check the WindowsUpdate.log to see if there are any FATAL error codes
showing for the updates that failed to install or, see if there were
KBxxxxxx.logs [replace the x's with the numbers of the update KB]
created in WINDOWS. If so, open the installation logs to see if any
errors are showing.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

You could also check the System Event log to see if there are any Errors
with the Source being Windows Update Agent.
*Right* click My Computer either on the Desktop or Start Menu and choose
Manage.
The Sys Event log is under System Tools.

jgb555

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Oct 15, 2008, 5:06:07 PM10/15/08
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down to 1 failure for Microsoft SQL Server 2005 Express Edition Service Pack
2 (KB 921896) - error is 0x80092004

MowGreen [MVP]

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Oct 16, 2008, 5:19:57 PM10/16/08
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0x80092004 CRYPT_E_NOT_FOUND
Cannot find object or property.

Make sure the SQL Server service [ SQL Server (SQLEXPRESS) ]is set to
startup automatically in the Services console Start> Run> type in
services.msc
Click OK or press Enter

*Right* click SQL Server (SQLEXPRESS. For startup type, set it to Automatic.
Click the Log On tab.
Make sure the first option is chosen, Log on as Local System Account.

Also, the disk space required to install SP2 shown here:
http://www.microsoft.com/downloads/details.aspx?FamilyId=31711d5d-725c-4afa-9d65-e4465cdff1e7&displaylang=en
may not be adequate. Make sure that at least 1 1/2 GB of free disk space
is available.

You could also try the suggested resolutions here, but I'm not certain
that they pertain to this situation:
http://support.microsoft.com/kb/822798

Other than that ... if they don't resolve the error, suggest you do a
Search of the SQL Server forum for error 0x80092004 . If no joy, then
start a thread there:
http://forums.microsoft.com/TechNet/default.aspx?ForumGroupID=93&SiteID=17

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