--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
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How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com.sg/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp
Defending your machine: http://defendingyourmachine2.blogspot.com/
"carol" <ca...@discussions.microsoft.com> wrote in message
news:3D3E8C7D-61AA-4782...@microsoft.com...
1. First, disable email scanning by your anti-virus application. It
provides no additional protection, it might be the cause of the problems,
and even Symantec says it's not necessary:
<paste>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
2a. Now try one or more of your accounts in a new Named Identity (File >
Identities > Add new identity).
2b. Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File > Identities > Manage Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm
- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.
- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
"carol" <ca...@discussions.microsoft.com> wrote in message
> - PA Bear - did as you said, but to no avail. I did figure out a way to
> see
> my messages, though. I double click on athcmd:download in the bottom left
> corner of OE, then it creates an attachment of the wording that I can
> access
> through Internet Explorer - the address is C:\Documents and Settings. A
> very
> long and roundabout way, but at least I can see them now. Do you think
> this
> is a virus? I ran SpySweeper, Spybot, CW Shredder and Windows Live
> OneCare
> with no problems.
>