Windows update failed

[newscorr...@charter.net]

I just reinstalled WindowsXP. I was able to install SP3 and I think two more
updates. The next go round it downloaded the updates but won't install them.
I have repeated this several times with the same result. The failed updates
do not show up in the history. The only message I get is the one on the
screen after the failed update has run.

Problem: A problem on your computer is preventing updates from being
downloaded or installed.

Where else can I look for a clue about what is wrong?

Thanks
Tom

[JFLint]

Try this (worked for me, and I had the same symptoms. Props go to Engel on
it. Thanks, Engel!)

------------------------------------------------------------------------------------------
Subject: RE: All updates fail? 6/19/2008 1:31 PM PST

By: Engel In: microsoft.public.windowsupdate


Hello RJ,

Clearing Temporary Internet files, cookies and history in Internet Explorer

Tools>Internet Options>General
You’ll see Delete Cookies, Delete files, Delete History

Please go here:

<http://support.microsoft.com/kb/943144>

Read the article, and although the article may not apply to your machine,
follow the resolution instructiºns.
-- - ---

OR

Dial-a-Fix

<http://wiki.djlizard.net/Dial-a-fix>

<http://wiki.djlizard.net/Dial-a-fix_tips>

Reboot and try Windows Update again.

[John Simons]

This fix worked perfectly. Thanks Engel from me too!

[Pete@discussions.microsoft.com PC Pete]

Thank you - this is exactly what I needed, too.

- Pete