Re: Windows update for Outlook 2003

[MowGreen]

jgravel wrote:

> I have four updates that faill everytime I try to install for Outlook 2003
> They are
> KB974771
> KB972580
> KB974554
> KB973705
>
> I have tried three time to install and it fails everytime. Is there
> something else to try or do?
> THanks
>

Since you've failed to post the edition of Windows and what Service Pack
level the system is running on, suggest you contact MS for *no-charge*
support in getting the *Security* updates for Outlook 2003 installed.
From the MSKB articles on KB972580, KB974554, and KB973705 -

"How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:
http://support.microsoft.com/oas/default.aspx?&prid=7552 "

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"

[Rob]

I am having the same issues. I have tried download/install from the auto
updater, from the Windows Update website, and as my machine was shutting down.

I have also tried clearing my cookies and temporary Internet files, as well
as disabling my anti-virus. Still, the little yellow shield is staring at me!

I'm nearly at the end of my rope. I'm running XP/SP3. Suggestions?

[Peter Foldes]

Rob

This issue emanates from using some sort of Registry cleaning tool.
Try the following and post back with your result

1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003

1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select “Reinstall and Repair” and click Next.
7. Select “Detect and Repair errors in my Office installation”.
8. Click Install and wait the process to end.

3rd. Install the Updates

--
Peter

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