Error number: 0x8002802B

Tom

unread,

Oct 31, 2009, 7:12:01 PM10/31/09

to

System: Windows Home Server
Browser: IE8
WUA: Windows Update Agent 7.2.6001.788 - Installed 10/21/2009 via
Automatic Updates (Note this was the last update installed.)

I am unable to update my system due the error listed in the subject. The
page displays the following message:

"The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem."

The Automatic Update control panel indicates that the Automatic Updates
service is enabled and set to "Automatic (recommended)". The Services
management tool indicates that the service is "Started".

However the Microsoft Updates page directs me to enable the AU service.

Note: There are no related errors in the event logs.

I've tried the following:

Disable "Microsoft Updates" => "Windows Updates" fails the same way and
indicates that AU should be enabled.

Reinstalling the Windows Update Agent => "WUA is already installed. No
changes made."

Removing the contents of %WINDIR%\SoftwareDistribution\DataStore
REGSRV => No difference in observable behavior

Tom

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Oct 31, 2009, 7:21:01 PM10/31/09

to

Please disregard this post as I have resolved the issue. I executed the
following in a cmd window:

C:\>windowsupdateagent30-x86.exe /?

This produced the following help information:

/wuforce
/quiet
/norestart

I ran the installer with the /wuforce option and that resolved the issues
detailed below.

atulk

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Nov 9, 2009, 10:57:54 AM11/9/09

to

Thank you for providing the steps. Your replay helped me resolve the
EXACT error in Windows XP. I have been on a Support Call with
Microsoft, and it was not going anywhere, just a lot of diagnosis
information that I was asked to run and some very basic steps to try.
But your reply was the one that helped.

My Error:
==>
OS: Windows XP Media Center Edition
Version 5.1 (Build 2600.xpsp_sp3_gdr.090804-1435 : Service Pack 3)

[Error number: 0x8002802B]

The website has encountered a problem and cannot display the page you
are trying to view. The options provided below might help you solve the
problem.

==<
I confirm once again that your steps of re-installing Windows Update
Agent works for the above Error very well.

Thank you again.

--
atulk
Posted via http://www.vistaheads.com

Kollmann@discussions.microsoft.com Felix Kollmann

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Nov 25, 2009, 4:26:02 AM11/25/09

to

The download link for the Windows Update Agent is:
http://support.microsoft.com/kb/949104

TeeJay

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Dec 2, 2009, 6:34:01 PM12/2/09

to

Thank you, thank you, thank you! And if I didn't say it before, "Thank you!"

Duncan@discussions.microsoft.com Greg Duncan

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Dec 7, 2009, 2:03:01 PM12/7/09

to

THANK YOU!
I've been fighting this same "Error number: 0x8002802B" issue for forever,
have tried all the other fixes and nothing seemed to help...

That is until today with your /wuforce suggestion. That worked like a charm!
Finally my MS Update is happy and working again.

Thank you again for posting this.

Dan

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Dec 8, 2009, 11:36:01 AM12/8/09

to

I keep getting the following error when I try to do a windows update. Error
number: 0x8002802B

Michael

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Dec 8, 2009, 12:25:58 PM12/8/09

to

"Dan" <D...@discussions.microsoft.com> wrote in message
news:684CF229-D392-4C2D...@microsoft.com...

> I keep getting the following error when I try to do a windows update.
> Error
> number: 0x8002802B

Dan, for the benefit of those who will attempt to help you, try giving some
more information, like, OS, & Service Pack#.
--

"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."

ching

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Dec 8, 2009, 7:03:02 PM12/8/09

to

Thank you for the help tom it definetly works...

bases

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Dec 9, 2009, 2:09:33 PM12/9/09

to

On Dec 8, 5:36 pm, Dan <D...@discussions.microsoft.com> wrote:
> I keep getting the following error when I try to do a windows update. Error
> number: 0x8002802B

I have the same problem. Windows update dont work.

Michael

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Dec 9, 2009, 4:41:12 PM12/9/09

to

"bases" <anz...@gmail.com> wrote in message
news:12f4c53b-6d95-4969...@a21g2000yqc.googlegroups.com...

No one here is a mind reader. Try giving more info, like OS and Service
Pack #. Are you sure you and Dan aren't moron brothers?

Rwwatson

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Dec 10, 2009, 3:21:02 PM12/10/09

to

Thank you! Worked great. I have had this problem for a while, and this
fixed it! Thanks again!!

Killer_Rabbit

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Dec 22, 2009, 2:37:02 AM12/22/09

to

This was an amazing nuissance for me as well on Server 2003 (should work fine
on XP, maybe Vista as well - I don't know for sure). Found this on the web
and it helped IMMEDIATELY! http://support.microsoft.com/kb/949104

That is a Microsoft KB article, why it isn't linked into the search in WU I
have no idea.

Basically, go to that KB and download the Windows Update Agent. Save it to
your drive at C:\.

Close all open programs and browser windows.

Open a command prompt (Start --> Run --> CMD) and type the "%programname%
/wuforce" - i.e. windowsupdateagent30-x86.exe /wuforce.

Close the command prompt and re-run windows update. Automatic updates should
now be set to "On" and you should be able to force an update check
immediately.

Steve Hollasch

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Jan 22, 2010, 6:25:01 PM1/22/10

to

Brilliant. After trying multiple solutions (including Microsoft's FixIt
tool), this is the one that got Windows Update working again for me. Thanks!

Raj

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Mar 4, 2010, 12:14:04 PM3/4/10

to

Thanks Tom,

it works like a charm..

Amir

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Jun 7, 2010, 8:27:29 PM6/7/10

to

Hi Tom,

Can you please ouline the exact steps you took to solve the problem using
the /wuforce?

Thank you

PA Bear [MS MVP]

unread,

Jun 7, 2010, 8:49:17 PM6/7/10

to

Assuming you're not running WHS & to avoid confusion, please begin a new
thread about your specific problem and computer. State your IE version and
full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista
64-bit SP2; Win7; Win7 64-bit) in your first post. Thank you.

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Luke Schoen

unread,

Aug 7, 2010, 7:49:45 PM8/7/10

to

worked perfectly! windowsupdateagent30-x86.exe /wuforce

PA Bear [MS MVP] wrote:

Assuming you are not running WHS & to avoid confusion, please begin a
07-Jun-10

Assuming you are not running WHS & to avoid confusion, please begin a new

thread about your specific problem and computer. State your IE version and
full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista
64-bit SP2; Win7; Win7 64-bit) in your first post. Thank you.

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Amir wrote:

Previous Posts In This Thread:

On Saturday, October 31, 2009 7:12 PM
Tom wrote:

Error number: 0x8002802B

System: Windows Home Server
Browser: IE8
WUA: Windows Update Agent 7.2.6001.788 - Installed 10/21/2009 via
Automatic Updates (Note this was the last update installed.)

I am unable to update my system due the error listed in the subject. The
page displays the following message:

"The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem."

The Automatic Update control panel indicates that the Automatic Updates
service is enabled and set to "Automatic (recommended)". The Services
management tool indicates that the service is "Started".

However the Microsoft Updates page directs me to enable the AU service.

Note: There are no related errors in the event logs.

I have tried the following:

Disable "Microsoft Updates" => "Windows Updates" fails the same way and
indicates that AU should be enabled.

Reinstalling the Windows Update Agent => "WUA is already installed. No
changes made."

Removing the contents of %WINDIR%\SoftwareDistribution\DataStore
REGSRV => No difference in observable behavior

On Saturday, October 31, 2009 7:21 PM
Tom wrote:

Please disregard this post as I have resolved the issue.
Please disregard this post as I have resolved the issue. I executed the
following in a cmd window:

C:\>windowsupdateagent30-x86.exe /?

This produced the following help information:

/wuforce
/quiet
/norestart

I ran the installer with the /wuforce option and that resolved the issues
detailed below.

"Tom" wrote:

On Monday, November 09, 2009 10:57 AM
atulk wrote:

Thank you for providing the steps.
Thank you for providing the steps. Your replay helped me resolve the
EXACT error in Windows XP. I have been on a Support Call with
Microsoft, and it was not going anywhere, just a lot of diagnosis
information that I was asked to run and some very basic steps to try.
But your reply was the one that helped.

My Error:
==>
OS: Windows XP Media Center Edition
Version 5.1 (Build 2600.xpsp_sp3_gdr.090804-1435 : Service Pack 3)

[Error number: 0x8002802B]

The website has encountered a problem and cannot display the page you
are trying to view. The options provided below might help you solve the
problem.

==<
I confirm once again that your steps of re-installing Windows Update
Agent works for the above Error very well.

Thank you again.

--
atulk
Posted via http://www.vistaheads.com

On Wednesday, November 25, 2009 4:26 AM
Felix Kollmann wrote:

On Wednesday, December 02, 2009 6:34 PM
TeeJay wrote:

Thank you, thank you, thank you! And if I did not say it before, "Thank you!"
Thank you, thank you, thank you! And if I did not say it before, "Thank you!"

On Monday, December 07, 2009 2:03 PM
Greg Duncan wrote:

THANK YOU!
THANK YOU!
I have been fighting this same "Error number: 0x8002802B" issue for forever,

On Tuesday, December 08, 2009 7:03 PM
ching wrote:

Thank you for the help tom it definetly works..."Tom" wrote:
Thank you for the help tom it definetly works...

"Tom" wrote:

On Thursday, December 10, 2009 3:21 PM
Rwwatson wrote:

Thank you!

Thank you! Worked great. I have had this problem for a while, and this
fixed it! Thanks again!!

On Friday, January 22, 2010 6:25 PM
Steve Hollasch wrote:

Brilliant.

Brilliant. After trying multiple solutions (including Microsoft's FixIt
tool), this is the one that got Windows Update working again for me. Thanks!

On Thursday, March 04, 2010 12:14 PM
Raj wrote:

Thanks Tom,it works like a charm.."Tom" wrote:
Thanks Tom,

it works like a charm..

"Tom" wrote:

On Monday, June 07, 2010 8:27 PM
Amir wrote:

Hi Tom,Can you please ouline the exact steps you took to solve the problem
Hi Tom,

Can you please ouline the exact steps you took to solve the problem using
the /wuforce?

Thank you

"Tom" wrote:

On Monday, June 07, 2010 8:49 PM
PA Bear [MS MVP] wrote:

Assuming you are not running WHS & to avoid confusion, please begin a
Assuming you are not running WHS & to avoid confusion, please begin a new

thread about your specific problem and computer. State your IE version and
full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista
64-bit SP2; Win7; Win7 64-bit) in your first post. Thank you.

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Amir wrote:

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