Just tried to get up-to-date and all updates (some 50+ for XP and Office)
have all indicated a failed installation.
The initial "checking for updates" came up with only the Windows Genuine
Advantage Validation tool which I tried to install. This failed and the
window then led me to my update history which showed the 50+ failed
installations. I cannot find any way to retry them.
Seems weird as I've never had a problem in the past.
Can anyone throw some light on this problem for me? Please... thanks
First - clean up the machine. Make sure you have the latest hardware
drivers from each hardware manufacturer (not Microsoft's update page - from
the actual hardware component's manufacturer page.) Make sure you have
patched each of your applications from their support web pages. Uninstall
unused software. Do a full scan for spyware/adware with SuperAntispyware.
CHKDSK the C drive. Defragment the C drive. Reboot. Download the FULL SP2
installation file and install it next.
SuperAntiSpyware: http://www.superantispyware.com/ (free version.)
Full SP2 download: http://snipurl.com/8bqy (IT Professional - yes, this is
what you want.)
After you get SP2 installed (or if you still have trouble) try the
following:
Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
http://support.microsoft.com/kb/943144
Can't figure that out?
Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix
Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.
Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".
Then click "GO" and wait until it is done... Reboot will be needed.
- Download/Install Windows Update v3.
http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.0.6000.381/WindowsUpdateAgent30-x86.exe
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)
- Download/Install the 927891 patch.
http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B9-497E-8A89-404327772E5A
- Reboot.
- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.
- Come back and let us know how things went!
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
"Samfrea" wrote:
Forgot to mention that both my Windows XP and Office are genuine copies. XP
came with my Sony computer (OEM version) and Office I purchased myself.
Microsoft Genuine Advantage – Diagnostic Site
http://www.microsoft.com/genuine/diag/default.aspx?displaylang=en
Did the system get WGA'ed ?
MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
--
Regards, Jim Byrd,
My Blog, Defending Your Machine,
http://defendingyourmachine2.blogspot.com/
In news:FB4F2D9C-D0E2-4845...@microsoft.com,
Samfrea <sam...@opto.com> typed:
--
Regards, Jim Byrd,
My Blog, Defending Your Machine,
http://defendingyourmachine2.blogspot.com/
In news:79BFDE7A-9E60-4D0A...@microsoft.com,
TaurArian <Taur...@discussions.microsoft.com> typed:
In the meantime I get the feeling that the consensus is that I should
download SP2 first. I'm a little hesitant as am concerned that this might
create more or different problems as my computer is 5 years old now and very
used to SP1. I feel sure it is probably not as clean as it could be and if
there are any little corrupt bits I could be in for a long time on this
newsgroup! As you can see I'm not particularly techo and a little bit scared
as I am doing a lot of work on my computer and wouldn't like troubleshooting
SP2 to take up more time . Any further thoughts/ opinions on this would be
appreciated. I regularly do a chkdsk and defrag - no problems there.
So, start off by reading these :
Preparing for installation
http://winhlp.com/WxSP2.htm#Preparing_for_installation
Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm
--
Regards, Jim Byrd,
My Blog, Defending Your Machine,
http://defendingyourmachine2.blogspot.com/
In news:A0D743BE-2D1F-4903...@microsoft.com,
Samfrea <sam...@opto.com> typed:
|| You're all wonderful. My system got a clean bill of health on the
|| Diagnostic Site and the validation tool installed this time. Don't
|| know why it didn't previously though. I was then faced again with
|| the 50+ updates but this time with the option to download and
|| install. I'll have to leave trying that until tomorrow when I get
|| more data allowance from my server.
||
|| In the meantime I get the feeling that the consensus is that I should
|| download SP2 first. I'm a little hesitant as am concerned that this
|| might create more or different problems as my computer is 5 years
|| old now and very used to SP1. I feel sure it is probably not as
|| clean as it could be and if there are any little corrupt bits I
|| could be in for a long time on this newsgroup! As you can see I'm
|| not particularly techo and a little bit scared as I am doing a lot
|| of work on my computer and wouldn't like troubleshooting SP2 to take
|| up more time . Any further thoughts/ opinions on this would be
|| appreciated. I regularly do a chkdsk and defrag - no problems
|| there.
||
||
|| "MowGreen [MVP]" wrote:
||
||| Go here first:
|||
||| Microsoft Genuine Advantage - Diagnostic Site
Anyway, as a first step I've been to Sony's site looking for any driver
updates or SP2 patches etc. Couldn't find any reference so have emailed
their support centre and hope for an answer within 48 hours. Will keep you
informed of progress when I take the plunge. It's just that I use my
computer so much I just can't afford to have too many problems to
troubleshoot. I have a backup maxtor which is ok for my files etc. but the
thought of potentially having to reinstall all my programs if something went
wrong is not a happy thought!
I have a Netcomm wireless gateway modem (incl Voip) which, although I don't
understand it too well, works perfectly for me. I guess I should disconnect
this and all other peripherals (of which I have many) before I go with SP2.
Am I correct? Do you think my modem still work ok when I plug it back in
after SP2?
Sorry for all this but am appreciative of your help. Just want to make sure
I minimise any potential problems. Thanks again.
It's IT Professional... (Information Technologies)
There are no 'different versions' of Service Pack 2 for Windows XP (32
bit)...
I suggested getting the IT Professional download because that way you would
be installing Windows XP Service Pack 2 (SP2) straight from your local
computer onto your local computer *instead* of hoping nothing happens to
your Internet while it figures out what parts of SP2 to download and
install.
It's large - but if you download it and burn it to CD/DVD/external media for
backup - next time you won't have to go get it again.
Seems I have lost everything except that which I had backed up on
Maxtor...not all of course.
Sad thing is...there were no symptoms.... and I never got a chance to try
upgrading to SP2... was still waiting on reply from Sony.
Thanks for all your help anyway...seems I have a bit job and big expense
ahead of me!
"Shenan Stanley" wrote:
> I just want to let Shenan know that the information that was provided here was right on the money. Ever since my xp machine was hit with virus/malware/spyware it hadn't been taking windows updates nor could I re-install it from the Microsoft site. I'm happy to report that everything is working once more. Thank you!