Can not get updates

[Tom]

I eventually get tthe following error every time I visit the update site.

[Error number: 0x8DDD0004]
The website has encountered a problem and cannot display the page you are
trying to view. Take the following steps to try solving the problem:
Refresh the page.
In Internet Explorer, delete your Temporary Internet Files by going to the
Tools menu and clicking Internet Options.
Close and then re-open Internet Explorer.

If these steps don’t work, try visiting the site later or using the
resources provided below.
For self-help options:

Frequently Asked Questions
Find Solutions
Windows Update Newsgroup
For assisted support options:
Microsoft Online Assisted Support (no-cost for update-related issues)

Read more about steps you can take to resolve this problem yourself.
Error number: 0x8DDD0004
--
Tom

[Sky King]

Tom wrote:
> I eventually get tthe following error every time I visit the update
> site.
>
> [Error number: 0x8DDD0004]

Hi;

The following posted by MS MVP TaurArian has steps that should help with
that error:

===============
Windows Update cannot continue because of an unknown error.

1. Make sure your firewall is not blocking the Update site and check any
pop up
stopper programs.

2. Now check in IE tools\manage add-ons (Win XP SP2 only) making sure
that
WuWebControlClass is enabled. (Select "Add-ons that have been used by
Internet
Explorer" in the "Show:" drop down list)

3. You may also wish to check c:\windows\Downloaded Program Files to see
if anything
is corrupted there.

4. Make sure you accepted the Microsoft Trust Certificate

5. Check security settings, make sure they are not set too high

6. Delete cookies and temp files

7. Re-register these files, by clicking Start, Run and typing:-

REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 atl.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll

You should receive a successful message after each one.
Try Windows Update Again.

If that hasnā?Tt helped you may need to re-register some more files:-

net stop cryptsvc
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
net start cryptsvc

You should receive a successful message after each one.

Re-install Windows Update files

http://download.windowsupdate.com/v6/windowsupdate/redist/standalone/WindowsUpdateAgent20-x86.exe

===============

Please follow the above steps exactly, then give Microsoft Update
another try. NOTE: you must (!) be logged in with Administrator
privileges to get this to work.

--

...Sky

Tom "Sky" King
=============

[SherryB]

What do I do if one of them won't re-register? The REGSVR32 wudtui.dll
failed, then it says specified module could not be found. Now what???
thanks! Sherry

"Sky King" wrote:

> If that hasnâ?Tt helped you may need to re-register some more files:-

>
> net stop cryptsvc
> regsvr32 softpub.dll
> regsvr32 wintrust.dll
> regsvr32 initpki.dll
> regsvr32 dssenh.dll
> regsvr32 rsaenh.dll
> regsvr32 gpkcsp.dll
> regsvr32 sccbase.dll
> net start cryptsvc
>
> You should receive a successful message after each one.
>
>
> Re-install Windows Update files
>
> http://download.windowsupdate.com/v6/windowsupdate/redist/standalone/WindowsUpdateAgent20-x86.exe
>
> ===============
>
> Please follow the above steps exactly, then give Microsoft Update
> another try. NOTE: you must (!) be logged in with Administrator
> privileges to get this to work.
>
> --
>

> ....Sky
>
> Tom "Sky" King
> =============
>
>

[TaurArian [MVP]]

its: wucltui.dll (w u c l t u i) not (w u d t u i)

[PA Bear]

...or "try visiting the site later".
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

[DaleT5]

I've been working with MS on this for two weeks. They've given up and told
me to reinstall windows XP(repair installation). I'll let you know if it
works.
--
DaleT5

"PA Bear" wrote:

> ....or "try visiting the site later".

[Buntmeister]

Many thanks for posting this, Tom. I was pulling my hair out. I couldn't
get BITS to start. The 2nd batch of reg entries got it sorted.
Thanks again

Steve

"Sky King" <sky...@mvps.org> wrote in message
news:eyytKarz...@TK2MSFTNGP09.phx.gbl...

[Ray]

I had the same problems (update does not work with same error code; System
Restore has skripting error; Management Console not working properly,
Organize Favorites does no longer work). I tried out almost all advice listed
in the groups. NIL! What worked for me was:
Uninstall one of the updates of the last (October) Automated Windows Update:
KB896688. This probably leaves a lot of important fixes unfixed, but at
least i can work again properly. I challenge Microsoft to fix the update!
To uninstall go to the Contro Panel. Open 'Add or Remove Programs'. Check
'Show Updates'. Scroll the list to the entry 'Security Update for Windows XP
(KB896688)', click on it, click on 'Remove' and follow the instruction.
Reboot.
Maybe this helps some of you guys and I hope somebody trys to get the bug
out of the update.

Now a possible clue for Microsoft, if you want to try and solve the issue. I
habe not been able to update the 'Office 2003 Service Pack 2 (Enlisch
version)'. Maybe there is a connection?

[Alias]

"Ray" <R...@discussions.microsoft.com> wrote

>I had the same problems (update does not work with same error code; System
> Restore has skripting error; Management Console not working properly,
> Organize Favorites does no longer work). I tried out almost all advice
> listed
> in the groups. NIL! What worked for me was:
> Uninstall one of the updates of the last (October) Automated Windows
> Update:
> KB896688. This probably leaves a lot of important fixes unfixed, but at
> least i can work again properly. I challenge Microsoft to fix the update!
> To uninstall go to the Contro Panel. Open 'Add or Remove Programs'. Check
> 'Show Updates'. Scroll the list to the entry 'Security Update for Windows
> XP
> (KB896688)', click on it, click on 'Remove' and follow the instruction.
> Reboot.
> Maybe this helps some of you guys and I hope somebody trys to get the bug
> out of the update.

Funny, I have installed these updates on three computers and know of another
ten with no problems. Sir, the problem is not a "bug" in the update but the
*bugs* on your computer.

Now, did you disable your anti virus' auto scan before attempting to install
the updates?

Alias

[Ray]

Hello Alias
I regularly clean up my computer before updating. This is the one time per
month I run a full system scan BEFORE updating. Being a software engineer
myself i know of problems with bugs and have protected my network as good as
possible. I also have updated two other machines on the same network, both
without problems. I also tried all the hints the helpful MVP's and other
users gave, they just did not work. A bug is something that does not work
correctly and such things just happen in software. Finding a bug in an update
that should work for hundreds of different installations is quite a challenge
and thats what i meant in my first memo.
Look at all the entries concerning the error number 0x8DD0004. Quite a few,
and do you frankly believe that all are due to virus problems. How nice of
you and how nicely wrong you are!