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Server stuck on "Installing update 1 of 3...Please do not power off"

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BadBoy House

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Sep 16, 2009, 6:04:45 AM9/16/09
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Out of hours last night I chose to install the latest Windows updates
(from Tuesday 8th September) on our SBS 2008 server.

The server hadn't been rebooted for a month so I chose to shut down
and restart. This in turn began installing the updates.

For 12 hours now it's been on the shutdown type screen that says
"Installing update 1 of 3..Please do not power off".

It doesn't look like it's frozen - the activity circle thing is
spinning round. Obviously the update has got stuck somehow.

The server itself is functioning fine - users are all connected (it's
the DC and also has Exchange).

I don't see any alternative other than to do a power off (again out of
hours). What I'm concerned about is the message telling me not to
power off.

Is it likely to cause any problems by killing the power and rebooting?

BadBoy House

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Sep 16, 2009, 6:57:21 AM9/16/09
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i've just checked the event logs of the domain controller (via our
member server) and it's reporting the following warning:

"Windows servicing identified that package KB967723 (security update)
is not applicable for this system"


It sounds to me like this may be the cause of the server failing to
install the updates properly as mentioned above.

Why would the server be wanting to install an update that's not
applicable?

thelaw

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Sep 16, 2009, 8:28:01 AM9/16/09
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