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Windows Update Service Pack 3

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Zeke

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Jun 13, 2008, 5:00:02 PM6/13/08
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I have spent several hours trying to update to Service Pack 3 and after the
download, verifying files, etc. I get an error that stops the pack from
installing. When is Microsoft going to quit putting out crap that doesn't
work.

Shenan Stanley

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Jun 13, 2008, 5:07:35 PM6/13/08
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I'm sorry that it is not working as expected for you. It has worked for
100's of thousands (if not millions upon millions) of users. Strictly
speaking - percentage-wise - you are not just in the minority - but
'super-minority'. Also - most problems installing it have been caused by
something already being wrong with the machine in question and the
installation of SP3 merely exposing that fact.

Given that - I truly do feel your frustration - and see it here every day.
What you need to do now is figure out what - with your particular machine -
is causing the issue. Luckily - there are some common issues and known ways
around them - I will give you those - and for the less common - there is
FREE support from Microsoft until April 2009 for SP3 installation
troubles...

A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

Windows XP Service Pack 3 - ISO-9660 CD Image File
http://www.microsoft.com/downloads/details.aspx?FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e&DisplayLang=en

Windows XP Service Pack 3 Network Installation Package for IT Professionals
and Developers
http://www.microsoft.com/downloads/details.aspx?familyid=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm

Key things to note:

Internet Explorer:
"If you have installed Windows Internet Explorer® 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."

Windows XP Media Center Edition 2002:
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."

It seems some people are unable to get further updates after installing
SP3... Seems some have experienced a symptom similar to doing a repair
installation on Windows XP - and the same fix seems to work for them for
that...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144

Some people experience an "endless reboot" issue...

From PA Bear [MS MVP]:
Workarounds:

http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
[WinXP SP3]."

1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
2. After booting into Safe Mode:
Start --> Run --> (copy/paste)
sc config intelppm start= disabled
--> OK --> Reboot into normal (Windows) mode.

Other references include:
. http://aumha.net/viewtopic.php?p=187790#p187790
.
http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx
. http://www.theregister.co.uk/2008/05/09/windows_xp_sp3_reboots_crashes/
.
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9084418
. You receive a "Stop 0x0000007E" error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com/kb/888372

Some people have gotten an "Access Denied" message when trying to install
SP3...
Method 3 of this article:
http://support.microsoft.com/kb/949377

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Joan Archer

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Jun 13, 2008, 5:08:28 PM6/13/08
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Did you do the necessary steps before trying to install.
Have a look at these and see if anything helps.

A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

--
Joan Archer
http://www.freewebs.com/crossstitcher
http://lachsoft.com/photogallery

"Zeke" <Ze...@discussions.microsoft.com> wrote in message
news:A104C0B6-1E9E-4216...@microsoft.com...

PA Bear [MS MVP]

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Jun 13, 2008, 7:15:48 PM6/13/08
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What error?

Delsupehe@discussions.microsoft.com Marc Delsupehe

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Jun 28, 2008, 8:21:00 AM6/28/08
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I do understand that you put a lot of effort in the programming of new
features. But please do understand that all windows users are not IT
specialist. The fact that I have to read more than 5 pages before being able
to instal windows SP3, prove that it is much to complicated.

Regards Marc.

"Shenan Stanley" wrote:

> .. http://aumha.net/viewtopic.php?p=187790#p187790
> ..
> http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx
> .. http://www.theregister.co.uk/2008/05/09/windows_xp_sp3_reboots_crashes/
> ..
> http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9084418
> .. You receive a "Stop 0x0000007E" error message after you upgrade to Windows

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