I'm getting the "Windows could not search for new updates" and returned error code 80070490 in the window. I've tried restoring to a previously-successful 'windows update' restore point but the problem persists. There doesn't appear to be any reference in the Microsoft Knowledge Base to this particular error code. Any ideas on the problem and how to resolve it? Thanks.
Jake wrote: > I'm getting the "Windows could not search for new updates" and > returned error code 80070490 in the window. I've tried restoring to a > previously-successful 'windows update' restore point but the problem > persists. There doesn't appear to be any reference in the Microsoft > Knowledge Base to this particular error code. Any ideas on the problem > and > how to resolve it? Thanks.
"Jake" wrote: > I'm getting the "Windows could not search for new updates" and > returned error code 80070490 in the window. I've tried restoring to a > previously-successful 'windows update' restore point but the problem > persists. There doesn't appear to be any reference in the Microsoft Knowledge > Base to this particular error code. Any ideas on the problem and how to > resolve it? Thanks.
>> I'm getting the "Windows could not search for new updates" and >> returned error code 80070490 in the window. I've tried restoring to a >> previously-successful 'windows update' restore point but the problem >> persists. There doesn't appear to be any reference in the Microsoft >> Knowledge Base to this particular error code. Any ideas on the problem >> and how to resolve it? Thanks.
I'm using Vista Business, Office 2007 and Firefox.
Re Engel's links to discussions on the problem, it seems to me that those discussion relate to problems resulting from syncing mobile devices with other devices rather than to stand-alone desktops - which is what I have. Have I missed something? Regards,
> Jake wrote: > > I'm getting the "Windows could not search for new updates" and > > returned error code 80070490 in the window. I've tried restoring to a > > previously-successful 'windows update' restore point but the problem > > persists. There doesn't appear to be any reference in the Microsoft > > Knowledge Base to this particular error code. Any ideas on the problem > > and > > how to resolve it? Thanks.
"Jake" wrote: > I'm getting the "Windows could not search for new updates" and > returned error code 80070490 in the window. I've tried restoring to a > previously-successful 'windows update' restore point but the problem > persists. There doesn't appear to be any reference in the Microsoft Knowledge > Base to this particular error code. Any ideas on the problem and how to > resolve it? Thanks.
Event viewer gave the following info:"Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection."
"TaurArian" wrote: > 0x80070490 -2147023728 E PROP ID UNSUPPORTED Permission denied / [Problem > initializing or using session variables] or Element not found
> Any other errors in the event viewer?
> "Jake" wrote:
> > I'm getting the "Windows could not search for new updates" and > > returned error code 80070490 in the window. I've tried restoring to a > > previously-successful 'windows update' restore point but the problem > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > Base to this particular error code. Any ideas on the problem and how to > > resolve it? Thanks.
> Event viewer gave the following info:"Unable to Connect: Windows is unable > to connect to the automatic updates service and therefore cannot download and > install updates according to the set schedule. Windows will continue to try > to establish a connection."
> Does this help?
> "TaurArian" wrote:
> > 0x80070490 -2147023728 E PROP ID UNSUPPORTED Permission denied / [Problem > > initializing or using session variables] or Element not found
> > Any other errors in the event viewer?
> > "Jake" wrote:
> > > I'm getting the "Windows could not search for new updates" and > > > returned error code 80070490 in the window. I've tried restoring to a > > > previously-successful 'windows update' restore point but the problem > > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > > Base to this particular error code. Any ideas on the problem and how to > > > resolve it? Thanks.
"TaurArian" wrote: > It gives a bit more of a clue but I don't have Vista. > Check your firewall settings. Perhaps someone else may be able to jump in > with some more ideas.
> "Jake" wrote:
> > Hi,
> > Event viewer gave the following info:"Unable to Connect: Windows is unable > > to connect to the automatic updates service and therefore cannot download and > > install updates according to the set schedule. Windows will continue to try > > to establish a connection."
> > Does this help?
> > "TaurArian" wrote:
> > > 0x80070490 -2147023728 E PROP ID UNSUPPORTED Permission denied / [Problem > > > initializing or using session variables] or Element not found
> > > Any other errors in the event viewer?
> > > "Jake" wrote:
> > > > I'm getting the "Windows could not search for new updates" and > > > > returned error code 80070490 in the window. I've tried restoring to a > > > > previously-successful 'windows update' restore point but the problem > > > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > > > Base to this particular error code. Any ideas on the problem and how to > > > > resolve it? Thanks.
-- D.J .Dheilly Send me your error message nuber at the top right hand corner of your scrren after updates fail and your actualm problem with update to : lepitb...@shaw.ca and I wil give you the 3 possible fixes in an attachment.... D.
"Jake" wrote: > I'm getting the "Windows could not search for new updates" and > returned error code 80070490 in the window. I've tried restoring to a > previously-successful 'windows update' restore point but the problem > persists. There doesn't appear to be any reference in the Microsoft Knowledge > Base to this particular error code. Any ideas on the problem and how to > resolve it? Thanks.
Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are associated with security updates or using Automatic Updates. When you call, clearly state that your problem is the inability to reach and install updates via Automatic Updates in Vista. Tell them what you see in Event Viewer.
In other countries, see http://support.microsoft.com/security > "No-Charge Support...for virus and other security-related" issues in right-hand menu for localized contact information.
For more information about how to contact Microsoft for support issues, visit the International Support Web site: https://support.microsoft.com/common/international.aspx -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org
> Event viewer gave the following info:"Unable to Connect: Windows is unable > to connect to the automatic updates service and therefore cannot download > and install updates according to the set schedule. Windows will continue > to > try to establish a connection."
> Does this help?
> "TaurArian" wrote:
>> 0x80070490 -2147023728 E PROP ID UNSUPPORTED Permission denied / [Problem >> initializing or using session variables] or Element not found
>> Any other errors in the event viewer?
>> "Jake" wrote:
>>> I'm getting the "Windows could not search for new updates" and >>> returned error code 80070490 in the window. I've tried restoring to a >>> previously-successful 'windows update' restore point but the problem >>> persists. There doesn't appear to be any reference in the Microsoft >>> Knowledge Base to this particular error code. Any ideas on the problem >>> and how to resolve it? Thanks.
PA Bear, thanks for the suggestions re contacting Microsoft support and the associated contact details. I'll give them a call. I appreciate your advice. Regards,
"Jake" wrote: > Darren, thanks for your interest in the problem. The error number is > '80070490'. That is the only info that shows up in the screen. As there are > other folk out there who are having similar problems,I suggest that you post > the solutions here so that others can get the benefit from your solutions > rather than posting them only to me. Regards,
> Ian
> "Darren Dheilly" wrote:
> > -- > > D.J .Dheilly > > Send me your error message nuber at the top right hand corner of your scrren > > after updates fail and your actualm problem with update to : > > lepitb...@shaw.ca and I wil give you the 3 possible fixes in an > > attachment.... D.
> > "Jake" wrote:
> > > I'm getting the "Windows could not search for new updates" and > > > returned error code 80070490 in the window. I've tried restoring to a > > > previously-successful 'windows update' restore point but the problem > > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > > Base to this particular error code. Any ideas on the problem and how to > > > resolve it? Thanks.
Darren, thanks for your interest in the problem. The error number is '80070490'. That is the only info that shows up in the screen. As there are other folk out there who are having similar problems,I suggest that you post the solutions here so that others can get the benefit from your solutions rather than posting them only to me. Regards,
> -- > D.J .Dheilly > Send me your error message nuber at the top right hand corner of your scrren > after updates fail and your actualm problem with update to : > lepitb...@shaw.ca and I wil give you the 3 possible fixes in an > attachment.... D.
> "Jake" wrote:
> > I'm getting the "Windows could not search for new updates" and > > returned error code 80070490 in the window. I've tried restoring to a > > previously-successful 'windows update' restore point but the problem > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > Base to this particular error code. Any ideas on the problem and how to > > resolve it? Thanks.
I recently encountered this problem as well, and what the technician told me to do was enter the services menu, and reset the following services in this order: BITS (Background Intelligent Transfer Service) - Cryptographic Services - Windows Update)
then restart your system. that worked for me once but it only worked until i restarted my computer again. any other more permanent ideas would be greatly appreciated, and i hope that these suggestions help somebody.
"Jake" wrote: > PA Bear, thanks for the suggestions re contacting Microsoft support and the > associated contact details. I'll give them a call. I appreciate your advice. > Regards,
> Ian
> "Jake" wrote:
> > Darren, thanks for your interest in the problem. The error number is > > '80070490'. That is the only info that shows up in the screen. As there are > > other folk out there who are having similar problems,I suggest that you post > > the solutions here so that others can get the benefit from your solutions > > rather than posting them only to me. Regards,
> > Ian
> > "Darren Dheilly" wrote:
> > > -- > > > D.J .Dheilly > > > Send me your error message nuber at the top right hand corner of your scrren > > > after updates fail and your actualm problem with update to : > > > lepitb...@shaw.ca and I wil give you the 3 possible fixes in an > > > attachment.... D.
> > > "Jake" wrote:
> > > > I'm getting the "Windows could not search for new updates" and > > > > returned error code 80070490 in the window. I've tried restoring to a > > > > previously-successful 'windows update' restore point but the problem > > > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > > > Base to this particular error code. Any ideas on the problem and how to > > > > resolve it? Thanks.
The problem was eventually resolved by Microsoft Support via their free service for update issues - thanks for that advice, PA Bear. In spite of trying various 'fixes' with guidance from Microsoft, I ultimately had to 'upgrade' (not reinstall) Windows using the original Windows Vista disk. This process takes much longer than a typical install - so long in fact that at one stage I thought the system had frozen and that I'd have to do a complete reinstall. Fortunately 'upgrade' eventually completed the various tasks and all original data, other installed software and setting were preserved, so 'upgrading' was the better option - for me at least.
"Hive Tyrant" wrote: > I recently encountered this problem as well, and what the technician told me > to do was enter the services menu, and reset the following services in this > order: BITS (Background Intelligent Transfer Service) - Cryptographic > Services - Windows Update)
> then restart your system. that worked for me once but it only worked until i > restarted my computer again. any other more permanent ideas would be greatly > appreciated, and i hope that these suggestions help somebody.
> "Jake" wrote:
> > PA Bear, thanks for the suggestions re contacting Microsoft support and the > > associated contact details. I'll give them a call. I appreciate your advice. > > Regards,
> > Ian
> > "Jake" wrote:
> > > Darren, thanks for your interest in the problem. The error number is > > > '80070490'. That is the only info that shows up in the screen. As there are > > > other folk out there who are having similar problems,I suggest that you post > > > the solutions here so that others can get the benefit from your solutions > > > rather than posting them only to me. Regards,
> > > Ian
> > > "Darren Dheilly" wrote:
> > > > -- > > > > D.J .Dheilly > > > > Send me your error message nuber at the top right hand corner of your scrren > > > > after updates fail and your actualm problem with update to : > > > > lepitb...@shaw.ca and I wil give you the 3 possible fixes in an > > > > attachment.... D.
> > > > "Jake" wrote:
> > > > > I'm getting the "Windows could not search for new updates" and > > > > > returned error code 80070490 in the window. I've tried restoring to a > > > > > previously-successful 'windows update' restore point but the problem > > > > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > > > > Base to this particular error code. Any ideas on the problem and how to > > > > > resolve it? Thanks.
I have also started to get this same error and I notice additionally that when looking in 'add remove programs' - 'view installed updates' the list is empty - the list in 'Review your update history' in Windows Update is populated. The last few updates listed (in Update History) are Windows Defender updates, nothing apparently odd that perhaps I would might consider something that might cause a problem.
This Vista Ultimate pc has been running for 6 or more months, IE7, Office etc - pretty standard pc by anyones terms.
Restarting the services mentioned, in my case, does not remedy the problem as it has with Hive Tyrant.
"Hive Tyrant" wrote: > I recently encountered this problem as well, and what the technician told me > to do was enter the services menu, and reset the following services in this > order: BITS (Background Intelligent Transfer Service) - Cryptographic > Services - Windows Update)
> then restart your system. that worked for me once but it only worked until i > restarted my computer again. any other more permanent ideas would be greatly > appreciated, and i hope that these suggestions help somebody.
> "Jake" wrote:
> > PA Bear, thanks for the suggestions re contacting Microsoft support and the > > associated contact details. I'll give them a call. I appreciate your advice. > > Regards,
> > Ian
> > "Jake" wrote:
> > > Darren, thanks for your interest in the problem. The error number is > > > '80070490'. That is the only info that shows up in the screen. As there are > > > other folk out there who are having similar problems,I suggest that you post > > > the solutions here so that others can get the benefit from your solutions > > > rather than posting them only to me. Regards,
> > > Ian
> > > "Darren Dheilly" wrote:
> > > > -- > > > > D.J .Dheilly > > > > Send me your error message nuber at the top right hand corner of your scrren > > > > after updates fail and your actualm problem with update to : > > > > lepitb...@shaw.ca and I wil give you the 3 possible fixes in an > > > > attachment.... D.
> > > > "Jake" wrote:
> > > > > I'm getting the "Windows could not search for new updates" and > > > > > returned error code 80070490 in the window. I've tried restoring to a > > > > > previously-successful 'windows update' restore point but the problem > > > > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > > > > Base to this particular error code. Any ideas on the problem and how to > > > > > resolve it? Thanks.
I am having the same issue as well as an 8E5E0442 update code. I am running Vista Ultimate 64-bit. I have tried just about everything...
Jake, as far as doing the Vista Upgrade upon trying to reload, did that leave all of your data and programs intact? This is one of my first ventures into Vista, let alone 64-bit, and I am weighing my options.
"Jake" wrote: > The problem was eventually resolved by Microsoft Support via their free > service for update issues - thanks for that advice, PA Bear. In spite of > trying various 'fixes' with guidance from Microsoft, I ultimately had to > 'upgrade' (not reinstall) Windows using the original Windows Vista disk. This > process takes much longer than a typical install - so long in fact that at > one stage I thought the system had frozen and that I'd have to do a complete > reinstall. Fortunately 'upgrade' eventually completed the various tasks and > all original data, other installed software and setting were preserved, so > 'upgrading' was the better option - for me at least.
> I hope this helps. Good luck.
> "Hive Tyrant" wrote:
> > I recently encountered this problem as well, and what the technician told me > > to do was enter the services menu, and reset the following services in this > > order: BITS (Background Intelligent Transfer Service) - Cryptographic > > Services - Windows Update)
> > then restart your system. that worked for me once but it only worked until i > > restarted my computer again. any other more permanent ideas would be greatly > > appreciated, and i hope that these suggestions help somebody.
> > "Jake" wrote:
> > > PA Bear, thanks for the suggestions re contacting Microsoft support and the > > > associated contact details. I'll give them a call. I appreciate your advice. > > > Regards,
> > > Ian
> > > "Jake" wrote:
> > > > Darren, thanks for your interest in the problem. The error number is > > > > '80070490'. That is the only info that shows up in the screen. As there are > > > > other folk out there who are having similar problems,I suggest that you post > > > > the solutions here so that others can get the benefit from your solutions > > > > rather than posting them only to me. Regards,
> > > > Ian
> > > > "Darren Dheilly" wrote:
> > > > > -- > > > > > D.J .Dheilly > > > > > Send me your error message nuber at the top right hand corner of your scrren > > > > > after updates fail and your actualm problem with update to : > > > > > lepitb...@shaw.ca and I wil give you the 3 possible fixes in an > > > > > attachment.... D.
> > > > > "Jake" wrote:
> > > > > > I'm getting the "Windows could not search for new updates" and > > > > > > returned error code 80070490 in the window. I've tried restoring to a > > > > > > previously-successful 'windows update' restore point but the problem > > > > > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > > > > > Base to this particular error code. Any ideas on the problem and how to > > > > > > resolve it? Thanks.
I went to get tech support Via Email on Microsofts site and they dont Recognise my Code Yet it is ORIGINAL and a Upgrade from HP/Compaq. Due to this BS I need to phone them on EST time and I live in PST... This is BS... My issue is the same as all of the others here with the Error 80070490 when I go to update Windows Vista Home upgrade. I want Microsoft to Fix This or I want a free DOWNGRADE of XP. sorry to sound mad as this issue is proventing one of my online programs to access the internet and I cant play Wow now... Thanks Microsoft....
"AndyL" wrote: > I have also started to get this same error and I notice additionally that > when looking in 'add remove programs' - 'view installed updates' the list is > empty - the list in 'Review your update history' in Windows Update is > populated. > The last few updates listed (in Update History) are Windows Defender > updates, nothing apparently odd that perhaps I would might consider something > that might cause a problem.
> This Vista Ultimate pc has been running for 6 or more months, IE7, Office > etc - pretty standard pc by anyones terms.
> Restarting the services mentioned, in my case, does not remedy the problem > as it has with Hive Tyrant.
> Any ideas would be appreciated.
> With thanks, Andrew
> "Hive Tyrant" wrote:
> > I recently encountered this problem as well, and what the technician told me > > to do was enter the services menu, and reset the following services in this > > order: BITS (Background Intelligent Transfer Service) - Cryptographic > > Services - Windows Update)
> > then restart your system. that worked for me once but it only worked until i > > restarted my computer again. any other more permanent ideas would be greatly > > appreciated, and i hope that these suggestions help somebody.
> > "Jake" wrote:
> > > PA Bear, thanks for the suggestions re contacting Microsoft support and the > > > associated contact details. I'll give them a call. I appreciate your advice. > > > Regards,
> > > Ian
> > > "Jake" wrote:
> > > > Darren, thanks for your interest in the problem. The error number is > > > > '80070490'. That is the only info that shows up in the screen. As there are > > > > other folk out there who are having similar problems,I suggest that you post > > > > the solutions here so that others can get the benefit from your solutions > > > > rather than posting them only to me. Regards,
> > > > Ian
> > > > "Darren Dheilly" wrote:
> > > > > -- > > > > > D.J .Dheilly > > > > > Send me your error message nuber at the top right hand corner of your scrren > > > > > after updates fail and your actualm problem with update to : > > > > > lepitb...@shaw.ca and I wil give you the 3 possible fixes in an > > > > > attachment.... D.
> > > > > "Jake" wrote:
> > > > > > I'm getting the "Windows could not search for new updates" and > > > > > > returned error code 80070490 in the window. I've tried restoring to a > > > > > > previously-successful 'windows update' restore point but the problem > > > > > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > > > > > Base to this particular error code. Any ideas on the problem and how to > > > > > > resolve it? Thanks.
I have the same problem and error code 80070490, spents hour on the phone with Dell for my XPS system trying to resolve it. They were at a loss but did try for about 2.5 hours trying different possible solutions. I will be calling MS tommorrow has is prety late. If anybody has heard of any solutions please let us know. Thanks!
"AndyL" wrote: > I have also started to get this same error and I notice additionally that > when looking in 'add remove programs' - 'view installed updates' the list is > empty - the list in 'Review your update history' in Windows Update is > populated. > The last few updates listed (in Update History) are Windows Defender > updates, nothing apparently odd that perhaps I would might consider something > that might cause a problem.
> This Vista Ultimate pc has been running for 6 or more months, IE7, Office > etc - pretty standard pc by anyones terms.
> Restarting the services mentioned, in my case, does not remedy the problem > as it has with Hive Tyrant.
> Any ideas would be appreciated.
> With thanks, Andrew
> "Hive Tyrant" wrote:
> > I recently encountered this problem as well, and what the technician told me > > to do was enter the services menu, and reset the following services in this > > order: BITS (Background Intelligent Transfer Service) - Cryptographic > > Services - Windows Update)
> > then restart your system. that worked for me once but it only worked until i > > restarted my computer again. any other more permanent ideas would be greatly > > appreciated, and i hope that these suggestions help somebody.
> > "Jake" wrote:
> > > PA Bear, thanks for the suggestions re contacting Microsoft support and the > > > associated contact details. I'll give them a call. I appreciate your advice. > > > Regards,
> > > Ian
> > > "Jake" wrote:
> > > > Darren, thanks for your interest in the problem. The error number is > > > > '80070490'. That is the only info that shows up in the screen. As there are > > > > other folk out there who are having similar problems,I suggest that you post > > > > the solutions here so that others can get the benefit from your solutions > > > > rather than posting them only to me. Regards,
> > > > Ian
> > > > "Darren Dheilly" wrote:
> > > > > -- > > > > > D.J .Dheilly > > > > > Send me your error message nuber at the top right hand corner of your scrren > > > > > after updates fail and your actualm problem with update to : > > > > > lepitb...@shaw.ca and I wil give you the 3 possible fixes in an > > > > > attachment.... D.
> > > > > "Jake" wrote:
> > > > > > I'm getting the "Windows could not search for new updates" and > > > > > > returned error code 80070490 in the window. I've tried restoring to a > > > > > > previously-successful 'windows update' restore point but the problem > > > > > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > > > > > Base to this particular error code. Any ideas on the problem and how to > > > > > > resolve it? Thanks.
*Possibly* due to corruption in the registry values "PendingXmldentifier", "NextQueueEntryIndex", and "AdvancedInstallersNeedResolving" under the registry key:
HKLM\Components
Suggest you check the above reg key and see if those are listed. *PRIOR* to doing any registry editing, *BACK UP* those subkeys *FIRST*.
Tommy9fingers wrote: > I have the same problem and error code 80070490, spents hour on the phone > with Dell for my XPS system trying to resolve it. They were at a loss but did > try for about 2.5 hours trying different possible solutions. I will be > calling MS tommorrow has is prety late. If anybody has heard of any solutions > please let us know. Thanks!
> "AndyL" wrote:
>>I have also started to get this same error and I notice additionally that >>when looking in 'add remove programs' - 'view installed updates' the list is >>empty - the list in 'Review your update history' in Windows Update is >>populated. >>The last few updates listed (in Update History) are Windows Defender >>updates, nothing apparently odd that perhaps I would might consider something >>that might cause a problem.
>>This Vista Ultimate pc has been running for 6 or more months, IE7, Office >>etc - pretty standard pc by anyones terms.
>>Restarting the services mentioned, in my case, does not remedy the problem >>as it has with Hive Tyrant.
>>Any ideas would be appreciated.
>>With thanks, Andrew
>>"Hive Tyrant" wrote:
>>>I recently encountered this problem as well, and what the technician told me >>>to do was enter the services menu, and reset the following services in this >>>order: BITS (Background Intelligent Transfer Service) - Cryptographic >>>Services - Windows Update)
>>>then restart your system. that worked for me once but it only worked until i >>>restarted my computer again. any other more permanent ideas would be greatly >>>appreciated, and i hope that these suggestions help somebody.
>>>"Jake" wrote:
>>>>PA Bear, thanks for the suggestions re contacting Microsoft support and the >>>>associated contact details. I'll give them a call. I appreciate your advice. >>>>Regards,
>>>>Ian
>>>>"Jake" wrote:
>>>>>Darren, thanks for your interest in the problem. The error number is >>>>>'80070490'. That is the only info that shows up in the screen. As there are >>>>>other folk out there who are having similar problems,I suggest that you post >>>>>the solutions here so that others can get the benefit from your solutions >>>>>rather than posting them only to me. Regards,
>>>>>Ian
>>>>>"Darren Dheilly" wrote:
>>>>>>-- >>>>>>D.J .Dheilly >>>>>>Send me your error message nuber at the top right hand corner of your scrren >>>>>>after updates fail and your actualm problem with update to : >>>>>>lepitb...@shaw.ca and I wil give you the 3 possible fixes in an >>>>>>attachment.... D.
>>>>>>"Jake" wrote:
>>>>>>>I'm getting the "Windows could not search for new updates" and >>>>>>>returned error code 80070490 in the window. I've tried restoring to a >>>>>>>previously-successful 'windows update' restore point but the problem >>>>>>>persists. There doesn't appear to be any reference in the Microsoft Knowledge >>>>>>>Base to this particular error code. Any ideas on the problem and how to >>>>>>>resolve it? Thanks.
My name is Brad and I work at Dell headquarters in Round Rock, TX. Were you able to get this resolved with the error that was coming up? Please let me know if you have any further questions.
"Jake" wrote: > I'm getting the "Windows could not search for new updates" and > returned error code 80070490 in the window. I've tried restoring to a > previously-successful 'windows update' restore point but the problem > persists. There doesn't appear to be any reference in the Microsoft Knowledge > Base to this particular error code. Any ideas on the problem and how to > resolve it? Thanks.
In searching the internet, I found several ways, but only one of them has shown any success in clearing the problem. If you have a lot of time on your hands, 2+ hours, turn on your computer and boot to Vista. Insert your original Vista DVD, then select "Upgrade" from the list, and let the program do the rest. It seems that this has been the only really successful way of getting the Windows Update to work again. A number of people have done this method and say it works. You may have to reinstall sound drivers once it is done.
> My name is Brad and I work at Dell headquarters in Round Rock, TX. Were > you able to get this resolved with the error that was coming up? Please > let me know if you have any further questions.
> Brad > Dell Customer Advocate
> -- > DellCA > Posted via http://ms-os.com Forum to Usenet gateway
"Tommy9fingers" wrote: > I have the same problem and error code 80070490, spents hour on the phone > with Dell for my XPS system trying to resolve it. They were at a loss but did > try for about 2.5 hours trying different possible solutions. I will be > calling MS tommorrow has is prety late. If anybody has heard of any solutions > please let us know. Thanks!
> "AndyL" wrote:
> > I have also started to get this same error and I notice additionally that > > when looking in 'add remove programs' - 'view installed updates' the list is > > empty - the list in 'Review your update history' in Windows Update is > > populated. > > The last few updates listed (in Update History) are Windows Defender > > updates, nothing apparently odd that perhaps I would might consider something > > that might cause a problem.
> > This Vista Ultimate pc has been running for 6 or more months, IE7, Office > > etc - pretty standard pc by anyones terms.
> > Restarting the services mentioned, in my case, does not remedy the problem > > as it has with Hive Tyrant.
> > Any ideas would be appreciated.
> > With thanks, Andrew
> > "Hive Tyrant" wrote:
> > > I recently encountered this problem as well, and what the technician told me > > > to do was enter the services menu, and reset the following services in this > > > order: BITS (Background Intelligent Transfer Service) - Cryptographic > > > Services - Windows Update)
> > > then restart your system. that worked for me once but it only worked until i > > > restarted my computer again. any other more permanent ideas would be greatly > > > appreciated, and i hope that these suggestions help somebody.
> > > "Jake" wrote:
> > > > PA Bear, thanks for the suggestions re contacting Microsoft support and the > > > > associated contact details. I'll give them a call. I appreciate your advice. > > > > Regards,
> > > > Ian
> > > > "Jake" wrote:
> > > > > Darren, thanks for your interest in the problem. The error number is > > > > > '80070490'. That is the only info that shows up in the screen. As there are > > > > > other folk out there who are having similar problems,I suggest that you post > > > > > the solutions here so that others can get the benefit from your solutions > > > > > rather than posting them only to me. Regards,
> > > > > Ian
> > > > > "Darren Dheilly" wrote:
> > > > > > -- > > > > > > D.J .Dheilly > > > > > > Send me your error message nuber at the top right hand corner of your scrren > > > > > > after updates fail and your actualm problem with update to : > > > > > > lepitb...@shaw.ca and I wil give you the 3 possible fixes in an > > > > > > attachment.... D.
> > > > > > "Jake" wrote:
> > > > > > > I'm getting the "Windows could not search for new updates" and > > > > > > > returned error code 80070490 in the window. I've tried restoring to a > > > > > > > previously-successful 'windows update' restore point but the problem > > > > > > > persists. There doesn't appear to be any reference in the Microsoft Knowledge > > > > > > > Base to this particular error code. Any ideas on the problem and how to > > > > > > > resolve it? Thanks.
