Windows updates keeps reinstalling

[coaster1robert]

W.U. keeps reinstalling (KB972260) IE8 & ( KB 970238) XP this has been
going on for a month I had to turn off my orb because of this problem so how
do you fix this? I'm using XP SP3

[TaurArian]

Start here:

How to troubleshoot Windows Update or Microsoft Update when you are
repeatedly offered an update
http://support.microsoft.com/kb/910339

--

TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.

"coaster1robert" <coaster...@discussions.microsoft.com> wrote in message
news:ED4D4BE5-57E4-475E...@microsoft.com...

[PA Bear [MS MVP]]

While KB970238 was released over a month ago (09 Jun-09), KB972260 was only
released on 28 Jul-09 (but I expect that KB969897, also released on 09
Jun-09, had also been failing to install before the 28th).

What anti-virus application or security suite is installed, how long has it
been installed, and is your subscription current? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

[coaster1robert]

Both updates are on the computer,so I am protect,so I don't understand why
windows updates,keeps reinstalling them.Why can't windows update see them?
Robert

[PA Bear [MS MVP]]

coaster1robert wrote:
>>> W.U. keeps reinstalling (KB972260) IE8 & ( KB 970238) XP this has
>>> been
>>> going on for a month I had to turn off my orb because of this problem so
>>> how
>>> do you fix this? I'm using XP SP3
>>

>> While KB970238 was released over a month ago (09 Jun-09), KB972260 was
>> only
>> released on 28 Jul-09 (but I expect that KB969897, also released on 09
>> Jun-09, had also been failing to install before the 28th).
>>
>> What anti-virus application or security suite is installed, how long has
>> it
>> been installed, and is your subscription current? What anti-spyware
>> applications (other than Defender)? What third-party firewall (if any)?
>

> Both updates are on the computer,so I am protect,so I don't understand why
> windows updates,keeps reinstalling them.Why can't windows update see them?

That's what I'm trying to help you figure out, Robert. Please answer the
questions in my previous reply.

[ANONYMOUS]

On 1 Aug, 03:22, coaster1robert

Ignore all those muppets who have replied so far. Your problem is a
classic case of a system with corrupted Windows SoftwareDistribution
Folder which is located here:

C:\WINDOWS\SoftwareDistribution

There is just only one way to fix this:

Reboot your system in SAFE Mode. To do this, shut down your system
and restart it but this time keep pressing F8 function key. You will
eventually get to black screen with white/gray writings on it. Use
your arrow keys to go to the top most item called safe mode.

When you are in Windows, the screen may be unusual but this is
expected. Log on using the Administrator account or a user's account
that has admin rights.

Launch Windows Explorer and go to:

C:\WINDOWS\SoftwareDistribution

Delete everything from this folder. Restart your system in the normal
way and everything should be corrected this time.

Hope this helps.

[coaster1robert]

"PA Bear [MS MVP]" wrote:

I'm using Windows XP firewall Also I'm using Iolo anti-virus the only
updates that's on my system that's W.U. keeps reinstalling (KB972260)&
(KB970238) I just installed two other updates that came in on tues-they both
installed with no problem while my anti-virus was on. I installed my Iolo
6/14/09 before Iolo I had window one care. Robert

[coaster1robert]

"ANONYMOUS" wrote:

THanks"ANONYMOUS Every thing is working fine now with windows update.
Your Idea worked. thanks a lot. Robert

[ANONYMOUS]

You are welcome and thanks for the feedback.