1) start with Hyper-V VM (Server 2008 RTM, all patched and up-to-date), 2) install Server 2003 x64, 3) install SP2, 4) install integration services, 5) access Windows Update, select Custom ... and wait.
End result is error # 0x80072EE2.
And that, literally, is it: I don't make *any* changes to the defaults that result from the above steps.
Yes, I have worked my way through all the help links and steps and, while they all sound like reasonable possibilities, none of them apply (i.e., none of the issues they describe are present).
I can directly access all the various URLs that I see references to. I have no problems with Windows Update from the underlying Server 2008 installation. I have no problems from a separate x64 Server 2003 beside it. I have no problems from a separate x86 Server 2003 beside that.
I've appended the last chunk of entries that Automatic Updates wrote to the WindowsUpdate log file in case it's of any use.
> 2008-03-18 15:37:44:608 832 2ec EEHndlr WARNING: Failed to populate > ServiceStartup entries in Cache: error 0x80070002 <snip> > 2008-03-18 15:38:49:061 832 2ec PT + Last proxy send request failed with hr = 0x80072EE2, > HTTP status code = 0
0x80070002 ERROR_FILE_NOT_FOUND The system cannot find the file specified and/or The authentication method is not supported. - CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED (0x80070005) in this condition
0x80072EE2 ERROR_INTERNET_TIMEOUT Some network problem. Server/proxy not reachable.
It appears as if the update server can not communicate in a timely manner with the VM install of WS2003. The issue may very well be that the ActiveX control, wuweb.dll, has not been registered properly. The update server indicates that it is looking for a proxy server, which the 0x80072EE2 appears to represent here, Sandy.
So, check in WS 2003, open Internet Options in Control Panel, Connections, LAN Settings to see if any of the boxes are checked. If so, uncheck them, for the 0x80072EE2 error. To register wuweb.dll, open a Command Prompt then run
net stop wuauserv regsvr32 wuweb.dll net start wuauserv exit
Those are the only 'educated' guesses I can offer you.
MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgottten ================
Sandy wrote: > 1) start with Hyper-V VM (Server 2008 RTM, all patched and up-to-date), > 2) install Server 2003 x64, > 3) install SP2, > 4) install integration services, > 5) access Windows Update, select Custom ... and wait.
> End result is error # 0x80072EE2.
> And that, literally, is it: I don't make *any* changes to the defaults > that result from the above steps.
> Yes, I have worked my way through all the help links and steps and, > while they all sound like reasonable possibilities, none of them apply > (i.e., none of the issues they describe are present).
> I can directly access all the various URLs that I see references to. > I have no problems with Windows Update from the underlying > Server 2008 installation. I have no problems from a separate > x64 Server 2003 beside it. I have no problems from a separate > x86 Server 2003 beside that.
> I've appended the last chunk of entries that Automatic Updates > wrote to the WindowsUpdate log file in case it's of any use.
I was wondering if any progress was ever made on this issue. I am having almost the same problem, with the twist of having a 32-bit Windows Server 2003 R2/SP2 client that can't get to Windows Update without the 0x80072EE2 errors. I have spent a few hours now going through the various steps, checking the Security settings, clearing the SoftwareDistribution folder, purging the DNS cache and proxy settings, gone through steps at http://www.updatexp.com/0x80072ee2.html , etc...
I can see Windows Update fine, I can download components off the site fine, etc. The only interesting URL I had issues with was https://www.update.microsoft.com/v6/ClientWebService/client.asmx which sent back a 500 error (and error 0x8DDD0010) but I am thinking that's just from accessing the page kind of "mid stream" in the updating process and it was expecting to be passed variables or something.
I am attaching the relevant portions of the windowsupdate.log file in case it helps... I keep thinking it must have something to do with my Hyper-V network settings but everything else seems to work fine, and Windows Update on the host works fine.
Thanks for any help... 2008-04-16 11:54:39:327 244 f8 Misc =========== Logging initialized (build: 7.1.6001.65, tz: -0700) =========== 2008-04-16 11:54:39:327 244 f8 Misc = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE 2008-04-16 11:54:39:327 244 f8 Misc = Module: C:\WINDOWS\system32\wuweb.dll 2008-04-16 11:54:39:327 244 f8 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7 7\wuredir.cab: 2008-04-16 11:54:39:421 244 f8 Misc Microsoft signed: Yes 2008-04-16 11:54:39:452 244 f8 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7 7\wuredir.cab: 2008-04-16 11:54:39:452 244 f8 Misc Microsoft signed: Yes 2008-04-16 11:54:39:468 244 f8 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: 2008-04-16 11:54:39:483 244 f8 Misc Microsoft signed: Yes 2008-04-16 11:54:39:514 244 f8 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: 2008-04-16 11:54:39:514 244 f8 Misc Microsoft signed: Yes 2008-04-16 11:54:39:593 244 f8 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab: 2008-04-16 11:54:39:593 244 f8 Misc Microsoft signed: Yes 2008-04-16 11:54:39:593 244 f8 Setup *********** Setup: Checking whether self-update is required *********** 2008-04-16 11:54:39:593 244 f8 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf 2008-04-16 11:54:39:593 244 f8 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:593 244 f8 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:593 244 f8 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:593 244 f8 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.1.6001.65, required version = 7.0.6000.381 2008-04-16 11:54:39:608 244 f8 Setup * IsUpdateRequired = No 2008-04-16 11:54:43:311 244 f8 Misc =========== Logging initialized (build: 7.1.6001.65, tz: -0700) =========== 2008-04-16 11:54:43:311 244 f8 Misc = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE 2008-04-16 11:54:43:311 244 f8 Misc = Module: C:\WINDOWS\system32\wuapi.dll 2008-04-16 11:54:43:311 244 f8 COMAPI ------------- 2008-04-16 11:54:43:311 244 f8 COMAPI -- START -- COMAPI: Search [ClientId = WindowsUpdate] 2008-04-16 11:54:43:311 244 f8 COMAPI --------- 2008-04-16 11:54:43:311 796 73c Agent ************* 2008-04-16 11:54:43:311 796 73c Agent ** START ** Agent: Finding updates [CallerId = WindowsUpdate] 2008-04-16 11:54:43:311 796 73c Agent ********* 2008-04-16 11:54:43:311 796 73c Agent * Online = Yes; Ignore download priority = No 2008-04-16 11:54:43:311 796 73c Agent * Criteria = "IsInstalled=0 and IsHidden=1" 2008-04-16 11:54:43:311 796 73c Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2008-04-16 11:54:43:311 244 f8 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate] 2008-04-16 11:54:43:983 796 73c Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7 7\wuredir.cab: 2008-04-16 11:54:44:014 796 73c Misc Microsoft signed: Yes 2008-04-16 11:54:44:030 796 73c Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7 7\wuredir.cab: 2008-04-16 11:54:44:030 796 73c Misc Microsoft signed: Yes 2008-04-16 11:54:44:030 796 73c PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2008-04-16 11:54:44:030 796 73c PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx 2008-04-16 11:56:47:144 796 73c Misc WARNING: Send failed with hr = 80072ee2. 2008-04-16 11:56:47:144 796 73c Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2008-04-16 11:56:47:144 796 73c PT + Last proxy send request failed with hr = 0x80072EE2, HTTP status code = 0 2008-04-16 11:56:47:144 796 73c PT + Caller provided credentials = No 2008-04-16 11:56:47:144 796 73c PT + Impersonate flags = 0 2008-04-16 11:56:47:144 796 73c PT + Possible authorization schemes used = 2008-04-16 11:56:47:144 796 73c PT WARNING: SyncUpdates failure, error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200 2008-04-16 11:56:47:144 796 73c PT WARNING: PTError: 0x80072ee2 2008-04-16 11:56:47:144 796 73c PT WARNING: SyncUpdates_WithRecovery failed.: 0x80072ee2 2008-04-16 11:56:47:144 796 73c PT WARNING: Sync of Updates: 0x80072ee2 2008-04-16 11:56:47:144 796 73c PT WARNING: SyncServerUpdatesInternal failed: 0x80072ee2 2008-04-16 11:56:47:144 796 73c Agent * WARNING: Failed to synchronize, error = 0x80072EE2
"Sandy" wrote: > 1) start with Hyper-V VM (Server 2008 RTM, all patched and up-to-date), > 2) install Server 2003 x64, > 3) install SP2, > 4) install integration services, > 5) access Windows Update, select Custom ... and wait.
> End result is error # 0x80072EE2.
> And that, literally, is it: I don't make *any* changes to the defaults > that result from the above steps.
> Yes, I have worked my way through all the help links and steps and, > while they all sound like reasonable possibilities, none of them apply > (i.e., none of the issues they describe are present).
> I can directly access all the various URLs that I see references to. > I have no problems with Windows Update from the underlying > Server 2008 installation. I have no problems from a separate > x64 Server 2003 beside it. I have no problems from a separate > x86 Server 2003 beside that.
> I've appended the last chunk of entries that Automatic Updates > wrote to the WindowsUpdate log file in case it's of any use.
I found the solution-- more searching after this post indicated a registry setting was tweaked but the information given was incorrect. Turns out you need to put this in the guest VM's registry: HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters Value(DWORD): DisableTaskOffload = 1
(the incorrect mention was called DisableTaskOffset which I am putting here in hopes anyone who searches for that will find this as well)
"Justin" wrote: > I was wondering if any progress was ever made on this issue. I am having > almost the same problem, with the twist of having a 32-bit Windows Server > 2003 R2/SP2 client that can't get to Windows Update without the 0x80072EE2 > errors. I have spent a few hours now going through the various steps, > checking the Security settings, clearing the SoftwareDistribution folder, > purging the DNS cache and proxy settings, gone through steps at > http://www.updatexp.com/0x80072ee2.html , etc...
> I can see Windows Update fine, I can download components off the site fine, > etc. The only interesting URL I had issues with was > https://www.update.microsoft.com/v6/ClientWebService/client.asmx which sent > back a 500 error (and error 0x8DDD0010) but I am thinking that's just from > accessing the page kind of "mid stream" in the updating process and it was > expecting to be passed variables or something.
> I am attaching the relevant portions of the windowsupdate.log file in case > it helps... I keep thinking it must have something to do with my Hyper-V > network settings but everything else seems to work fine, and Windows Update > on the host works fine.
> Thanks for any help... > 2008-04-16 11:54:39:327 244 f8 Misc =========== Logging initialized > (build: 7.1.6001.65, tz: -0700) =========== > 2008-04-16 11:54:39:327 244 f8 Misc = Process: C:\Program Files\Internet > Explorer\IEXPLORE.EXE > 2008-04-16 11:54:39:327 244 f8 Misc = Module: > C:\WINDOWS\system32\wuweb.dll > 2008-04-16 11:54:39:327 244 f8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7 7\wuredir.cab: > 2008-04-16 11:54:39:421 244 f8 Misc Microsoft signed: Yes > 2008-04-16 11:54:39:452 244 f8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7 7\wuredir.cab: > 2008-04-16 11:54:39:452 244 f8 Misc Microsoft signed: Yes > 2008-04-16 11:54:39:468 244 f8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: > 2008-04-16 11:54:39:483 244 f8 Misc Microsoft signed: Yes > 2008-04-16 11:54:39:514 244 f8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab: > 2008-04-16 11:54:39:514 244 f8 Misc Microsoft signed: Yes > 2008-04-16 11:54:39:593 244 f8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab: > 2008-04-16 11:54:39:593 244 f8 Misc Microsoft signed: Yes > 2008-04-16 11:54:39:593 244 f8 Setup *********** Setup: Checking whether > self-update is required *********** > 2008-04-16 11:54:39:593 244 f8 Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf > 2008-04-16 11:54:39:593 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\cdm.dll: target version = 7.1.6001.65, required version = > 7.0.6000.381 > 2008-04-16 11:54:39:593 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\wuapi.dll: target version = 7.1.6001.65, required version > = 7.0.6000.381 > 2008-04-16 11:54:39:593 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.1.6001.65, required > version = 7.0.6000.381 > 2008-04-16 11:54:39:593 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\wuauclt.exe: target version = 7.1.6001.65, required > version = 7.0.6000.381 > 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.1.6001.65, required > version = 7.0.6000.381 > 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.1.6001.65, required > version = 7.0.6000.381 > 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\wuaueng.dll: target version = 7.1.6001.65, required > version = 7.0.6000.381 > 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.1.6001.65, required > version = 7.0.6000.381 > 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\wucltui.dll: target version = 7.1.6001.65, required > version = 7.0.6000.381 > 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.1.6001.65, required > version = 7.0.6000.381 > 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\wups.dll: target version = 7.1.6001.65, required version > = 7.0.6000.381 > 2008-04-16 11:54:39:608 244 f8 Setup Update NOT required for > C:\WINDOWS\system32\wups2.dll: target version = 7.1.6001.65, required version > = 7.0.6000.381 > 2008-04-16 11:54:39:608 244 f8 Setup * IsUpdateRequired = No > 2008-04-16 11:54:43:311 244 f8 Misc =========== Logging initialized > (build: 7.1.6001.65, tz: -0700) =========== > 2008-04-16 11:54:43:311 244 f8 Misc = Process: C:\Program Files\Internet > Explorer\IEXPLORE.EXE > 2008-04-16 11:54:43:311 244 f8 Misc = Module: > C:\WINDOWS\system32\wuapi.dll > 2008-04-16 11:54:43:311 244 f8 COMAPI ------------- > 2008-04-16 11:54:43:311 244 f8 COMAPI -- START -- COMAPI: Search > [ClientId = WindowsUpdate] > 2008-04-16 11:54:43:311 244 f8 COMAPI --------- > 2008-04-16 11:54:43:311 796 73c Agent ************* > 2008-04-16 11:54:43:311 796 73c Agent ** START ** Agent: Finding updates > [CallerId = WindowsUpdate] > 2008-04-16 11:54:43:311 796 73c Agent ********* > 2008-04-16 11:54:43:311 796 73c Agent * Online = Yes; Ignore download > priority = No > 2008-04-16 11:54:43:311 796 73c Agent * Criteria = "IsInstalled=0 and > IsHidden=1" > 2008-04-16 11:54:43:311 796 73c Agent * ServiceID = > {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2008-04-16 11:54:43:311 244 f8 COMAPI <<-- SUBMITTED -- COMAPI: Search > [ClientId = WindowsUpdate] > 2008-04-16 11:54:43:983 796 73c Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7 7\wuredir.cab: > 2008-04-16 11:54:44:014 796 73c Misc Microsoft signed: Yes > 2008-04-16 11:54:44:030 796 73c Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C7 7\wuredir.cab: > 2008-04-16 11:54:44:030 796 73c Misc Microsoft signed: Yes > 2008-04-16 11:54:44:030 796 73c PT +++++++++++ PT: Synchronizing server > updates +++++++++++ > 2008-04-16 11:54:44:030 796 73c PT + ServiceId = > {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = > https://www.update.microsoft.com/v6/ClientWebService/client.asmx > 2008-04-16 11:56:47:144 796 73c Misc WARNING: Send failed with hr = 80072ee2. > 2008-04-16 11:56:47:144 796 73c Misc WARNING: SendRequest failed with hr = > 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes > used : <> > 2008-04-16 11:56:47:144 796 73c PT + Last proxy send request failed with > hr = 0x80072EE2, HTTP status code = 0 > 2008-04-16 11:56:47:144 796 73c PT + Caller provided credentials = No > 2008-04-16 11:56:47:144 796 73c PT + Impersonate flags = 0 > 2008-04-16 11:56:47:144 796 73c PT + Possible authorization schemes used = > 2008-04-16 11:56:47:144 796 73c PT WARNING: SyncUpdates failure, error = > 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200 > 2008-04-16 11:56:47:144 796 73c PT WARNING: PTError: 0x80072ee2 > 2008-04-16 11:56:47:144 796 73c PT WARNING: SyncUpdates_WithRecovery > failed.: 0x80072ee2 > 2008-04-16 11:56:47:144 796 73c PT WARNING: Sync of Updates: 0x80072ee2 > 2008-04-16 11:56:47:144 796 73c PT WARNING: SyncServerUpdatesInternal > failed: 0x80072ee2 > 2008-04-16 11:56:47:144 796 73c Agent * WARNING: Failed to synchronize, > error = 0x80072EE2
> "Sandy" wrote:
> > 1) start with Hyper-V VM (Server 2008 RTM, all patched and up-to-date), > > 2) install Server 2003 x64, > > 3) install SP2, > > 4) install integration services, > > 5) access Windows Update, select Custom ... and wait.
> > End result is error # 0x80072EE2.
> > And that, literally, is it: I don't make *any* changes to the defaults > > that result from the above steps.
> > Yes, I have worked my way through all the help links and steps and, > > while they all sound like reasonable possibilities, none of them apply > > (i.e., none of the issues they describe are present).
> > I can directly access all the various URLs that I see references to. > > I have no problems with Windows Update from the underlying > > Server 2008 installation. I have no problems from a separate > > x64 Server 2003 beside it. I have no problems from a separate > > x86 Server 2003 beside that.
> > I've appended the last chunk of entries that Automatic Updates > > wrote to the WindowsUpdate log file in case it's of any use.
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