Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.

Dismiss

KB960089 Install Error

16 views

Skip to first unread message

redichip

unread,

Feb 11, 2009, 12:09:01 PM2/11/09

There seems to be a number of messages related to the KB960089 update. The
issue is still unresolved for me. The error code from Windows Update is 64C.
I proceeded to manually try to install the hotfix, but the installation still
fails. The log out put from the manual hotfix installation is below. Any help
is greatly appreciated. Thanks.

Scott

=== Verbose logging started: 2/11/2009 12:00:04 Build type: SHIP UNICODE
4.00.6001.00 Calling process: c:\69ddac6f66d54fd1ced6\hotfix.exe ===
MSI (c) (F4:F4) [12:00:04:859]: Resetting cached policy values
MSI (c) (F4:F4) [12:00:04:859]: Machine policy value 'Debug' is 0
MSI (c) (F4:F4) [12:00:04:859]: ******* RunEngine:
******* Product: {2373A92B-1C1C-4E71-B494-5CA97F96AA19}
******* Action:
******* CommandLine: **********
MSI (c) (F4:F4) [12:00:04:859]: Client-side and UI is none or basic: Running
entire install on the server.
MSI (c) (F4:F4) [12:00:04:859]: Grabbed execution mutex.
MSI (c) (F4:F4) [12:00:04:859]: Cloaking enabled.
MSI (c) (F4:F4) [12:00:04:859]: Attempting to enable all disabled privileges
before calling Install on Server
MSI (c) (F4:F4) [12:00:04:859]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (s) (BC:88) [12:00:04:890]: Grabbed execution mutex.
MSI (s) (BC:78) [12:00:04:890]: Resetting cached policy values
MSI (s) (BC:78) [12:00:04:890]: Machine policy value 'Debug' is 0
MSI (s) (BC:78) [12:00:04:890]: ******* RunEngine:
******* Product: {2373A92B-1C1C-4E71-B494-5CA97F96AA19}
******* Action:
******* CommandLine: **********
MSI (s) (BC:78) [12:00:04:890]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (BC:78) [12:00:04:890]: Adding MSIINSTANCEGUID to command line.
MSI (s) (BC:78) [12:00:04:921]: SRSetRestorePoint skipped for this
transaction.
MSI (s) (BC:78) [12:00:04:937]: End dialog not enabled
MSI (s) (BC:78) [12:00:04:937]: Original package ==>
C:\Windows\Installer\6db5f.msi
MSI (s) (BC:78) [12:00:04:937]: Package we're running from ==>
C:\Windows\Installer\6db5f.msi
MSI (s) (BC:78) [12:00:04:968]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{2373A92B-1C1C-4E71-B494-5CA97F96AA19}'.
MSI (s) (BC:78) [12:00:04:968]: APPCOMPAT: no matching ProductCode found in
database.
MSI (s) (BC:78) [12:00:04:968]: Detected that this product uses a multiple
instance transform.
MSI (s) (BC:78) [12:00:04:968]: Applying multiple instance transform
':SqlRun01.mst'...
MSI (s) (BC:78) [12:00:04:968]: Looking for storage transform: SqlRun01.mst
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2205 2: 3: Patch
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _Tables 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _Columns 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Media 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: File 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: TRANSFORM: 'PatchPackage' table is missing
or empty. No pre-transform fixup necessary.
MSI (s) (BC:78) [12:00:04:968]: TRANSFORM: Applying regular transform to
database.
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _Tables 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _Columns 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _Validation 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: File 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: RegLocator 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: AppSearch 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: DrLocator 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Directory 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Registry 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: CreateFolder 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlObjectSecurity 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Icon 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: InstallExecuteSequence 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: InstallUISequence 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: AdminExecuteSequence 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: AdminUISequence 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: AdvtExecuteSequence 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: AdvtUISequence 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlAction 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlActionsModule 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlDriveType 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ReserveCost 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Feature 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Class 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: PublishComponent 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ServiceControl 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ModuleDependency 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ModuleSignature 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ModuleExclusion 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ModuleComponents 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlBuiltInAccounts 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: MsiAssemblyName 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ServiceInstall 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlNativeImage 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlPropertyValues 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlUserSecurity 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlRegistry 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlServiceControl 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlHiveCopy 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlRegSecurity 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlGroup 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlGroupMember 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlConfig 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlUpgradeScript 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlHotfixScript 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlScript 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ActionText 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlSku 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlStart 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlServiceAccount 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlDelimitProperty 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlEquivalent 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlWizardSequence 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Dialog 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlMofcomp 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlWMISecurity 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlInstanceProperty 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlInstanceComponents 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlAssembly 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlPerfCounters 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlCollation 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlExecutable 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlFileSR 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlUnmanagedComponent 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlUpgradeComponent 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlProducts 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlTopLevelFeatureProducts
3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlFileRename 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlFollowComponents 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlLocalServers 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlVerIndependentProgID 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlServiceState 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlServiceProperty 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlServiceConfig 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlSupportFiles 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlDomainGroup 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: FeatureComponents 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Control 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ControlEvent 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ControlCondition 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ListBox 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ListView 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: ComboBox 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: CheckBox 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: EventMapping 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: RadioButton 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Upgrade 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: TextStyle 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: UIText 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Media 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Shortcut 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: SxsMsmGenComponents 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: MsiSFCBypass 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: RemoveRegistry 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: Environment 3: -2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlUpgradeFile 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlUpgradeRegistry 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _sqlUpgradeFolders 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 2262 2: _MsiPatchTransformView 3:
-2147287038
MSI (s) (BC:78) [12:00:04:968]: Couldn't find local patch ''. Looking for it
at its source.
MSI (s) (BC:78) [12:00:04:968]: Resolving Patch source.
MSI (s) (BC:78) [12:00:04:968]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (BC:78) [12:00:04:968]: User policy value 'DisableMedia' is 0
MSI (s) (BC:78) [12:00:04:968]: Machine policy value 'AllowLockdownMedia' is 1
MSI (s) (BC:78) [12:00:04:968]: SOURCEMGMT: Looking for sourcelist for
product {4A35EF4A-D868-4B15-A84D-3E8925AA9558}
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 1706 2:
{4A35EF4A-D868-4B15-A84D-3E8925AA9558} 3:
MSI (s) (BC:78) [12:00:04:968]: SOURCEMGMT: Failed to resolve source
MSI (s) (BC:78) [12:00:04:968]: Searching provided command line patches for
patch code {4A35EF4A-D868-4B15-A84D-3E8925AA9558}
MSI (s) (BC:78) [12:00:04:968]: Note: 1: 1402 2:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
3: 2
MSI (s) (BC:78) [12:00:04:984]: File will have security applied from OpCode.
MSI (s) (BC:78) [12:00:05:046]: Original patch ==>
c:\69ddac6f66d54fd1ced6\HotFixSQL\Files\sqlrun_sql.msp
MSI (s) (BC:78) [12:00:05:046]: Patch we're running from ==>
c:\Windows\Installer\1ca1b0.msp
MSI (s) (BC:78) [12:00:05:046]: Note: 1: 1708
MSI (s) (BC:78) [12:00:05:046]: Product: Microsoft SQL Server 2005 --
Installation failed.

MSI (s) (BC:78) [12:00:05:046]: Windows Installer installed the product.
Product Name: Microsoft SQL Server 2005. Product Version: 9.00.1399.06.
Product Language: 1033. Installation success or error status: 1612.

MSI (s) (BC:78) [12:00:05:062]: Attempting to delete file
c:\Windows\Installer\1ca1b0.msp
MSI (s) (BC:78) [12:00:05:062]: MainEngineThread is returning 1612
MSI (s) (BC:88) [12:00:05:062]: No System Restore sequence number for this
installation.
The installation source for this product is not available. Verify that the
source exists and that you can access it.
C:\Windows\Installer\6db5f.msi
MSI (c) (F4:F4) [12:00:05:062]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (F4:F4) [12:00:05:062]: MainEngineThread is returning 1612
=== Verbose logging stopped: 2/11/2009 12:00:05 ===

PA Bear [MS MVP]

unread,

Feb 11, 2009, 2:12:52 PM2/11/09

See the "How to obtain help..." section of
http://support.microsoft.com/kb/960089.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

redichip wrote:
> There seems to be a number of messages related to the KB960089 update. The
> issue is still unresolved for me. The error code from Windows Update is
> 64C.
> I proceeded to manually try to install the hotfix, but the installation
> still fails. The log out put from the manual hotfix installation is below.
> Any help is greatly appreciated. Thanks.

<snip>

Irene Liu

unread,

Feb 12, 2009, 10:17:01 PM2/12/09

Hi,

Looks like the log you provided is not for KB960089, but is for sql server
2005 RTM. Could you provide the following file? What's more, you said you
manual install the hotfix. where did you install the hotfix from?

1. %Program Files%\\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB960089_sqlrun_sql.msp.log

2. %Program Files%\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Hotfix\Summary.txt

0 new messages