windows update XP SP3 patches found but will not download
Krik
new install of XP was activated and validated using my original product key.
The updater worked to update to SP3 and several security patches, probably
10-12 updates today.
I upgraded to IE7 and Media player 11 without problem. It seems though that
as soon as I installed Windows Defender that the updater stopped downloading
the security patches. It continues to find the patches both when I run
updater manually and automatically. But in neither case will the files be
downloaded. Since the files are not being downloaded of course the file size
and minutes to be installed are zero. After I installed the non-downloaded
files a window opens and says the install failed but there is never an error
message. Of course the install will fail since the download failed as
evidenced by the zero bytes and minutes.
When I installed Defender or after running the updater (I forgot the order
of events) I saw an error message of 0X80004002.
I have since uninstalled Defender but that did not help either.
I have have read several posts and tried fixes such as:
1. running CCleaner in regular and safe mode - nothing found other than temp
internet files
2. scanned drive with SPybot - nothing found but cookies. Also tried
updater with Spybot turned off but the problem started before Spybot was
installed.
3. clock time and date are correct.
4 made numerous changes to IE security settings as suggested in various
threads to no avail.
5. changes to activeX controls (enabling items) but the changes did not help
This is the second clean install I have made on this computer this week. It
seems that the updater quick working both times after installing Windows
Defender. The install today was to verify when it quit working and I am sure
that it was after installing Defender.
The machine is a Compaq Pentium 4 with 1.5 meg of ram. I have a second
machine that is not experiencing this problem. Help!! Please!!
Krik
Shenan Stanley
Tried this...?
As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.
http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.
*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
Krik
Method 1 was successful. GREAT!!! Thanks. I spent approximately 20 hours
on this issue and felt all along it was something simple.
Again Thanks