Updating windows update, and retrieving old files :(

[Hibz&Dibz]

So yesterday we wereupdating the whole computer from the beginning to the
top. While we updated the Pc a whole new computer started and all my files
old documents pictures got all deleted and i'm not sure how to retrieve them
this is the second time it happened while we updat Microsoft Windows. I would
just like to know how to get them back as soon as possible even the documents
i had on Microsoft word processor because i have an exam to work on! :(
Please Help.

Thank you.

[Shenan Stanley]

Please explain what "While we updated the Pc a whole new computer started"
means...

Please be as detailed as possible.

If you happened to have meant that things looked different when you logged
in - check the C:\Documents and Settings\ directory for a sub-directory by
your username - if more than one - come back and list the ones you see.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[Hibz&Dibz]

"Shenan Stanley" wrote:

> What I ment "While we updated the Pc a whole new computer started" was that when i updated windows my computer told me to restart so when i reopened my computer everything thing erased as if it was a whole new account that needed to have new downloads from the start like when i first got my coomputer. I was just wondering if there any answers in getting back my lost files while i updated my computer. :s

>Thanks again,
Hibz &Dibz

[Shenan Stanley]

Hibz&Dibz wrote:
> So yesterday we wereupdating the whole computer from the beginning
> to the top. While we updated the Pc a whole new computer started
> and all my files old documents pictures got all deleted and i'm not
> sure how to retrieve them this is the second time it happened while
> we updat Microsoft Windows. I would just like to know how to get
> them back as soon as possible even the documents i had on Microsoft
> word processor because i have an exam to work on! :( Please Help.

Shenan Stanley wrote:
> Please explain what "While we updated the Pc a whole new computer
> started" means...
>
> Please be as detailed as possible.
>
> If you happened to have meant that things looked different when you
> logged in - check the C:\Documents and Settings\ directory for a
> sub-directory by your username - if more than one - come back and
> list the ones you see.

Hibz&Dibz wrote:
> What I ment "While we updated the Pc a whole new computer started"
> was that when i updated windows my computer told me to restart so
> when i reopened my computer everything thing erased as if it was a
> whole new account that needed to have new downloads from the start
> like when i first got my coomputer. I was just wondering if there
> any answers in getting back my lost files while i updated my
> computer. :s

The updates cannot 'erase' your computer... Could have exposed a broken
profile, though...

Check your C:\Documwents and Settings\ directory as I asked you to do
before. ;-)

[Harry Johnston [MVP]]

Hibz&Dibz wrote:

> What I ment "While we updated the Pc a whole new computer started" was that

> when i updated windows [...]

Please explain exactly what you mean by "updated windows". Were you using the
Windows Update web site to install updates, or were you using a Windows install
CD to upgrade to a new version of Windows?

Harry.