Unable to install 2 updates

[lntmyh]

Machine info-
Vista home premium 32bit
3gb ram
160 gb hdd

Other symptoms - Machine will not shut down normally requires hard boot
hangs in logging off.
- Takes 7-9 mins to boot up
- Task manager is unstable sometimes it does not allow you to open it
although it appears in taskbar.
- slow in general

The 2 updates that will not install are- IE 8 for Windows Vista
-Microsoft.net framework 3.5 servicepack 1 and .net framework 3.5
family update (KB951847) x86

Any help is appreciated I have been dealing with this for a couple of
months now.

--
lntmyh
Posted via http://www.vistaheads.com

[PA Bear [MS MVP]]

Are you running Vista, Vista SP1, or Vista SP2?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

[lntmyh]

Hello PA Bear and thnaks for responding.

I am running Vista SP1
Antivirus is CA ANTI VIRUS and it is up to date
No firewall besides windows
No Anti spyware.

'PA Bear [MS MVP Wrote:
> ;1609157']Are you running Vista, Vista SP1, or Vista SP2?

>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)?
> What third-party firewall (if any)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002

> 'BleepingComputer.com -> Hey, Software \"Vendors\", Stop installing
> FLUFF with your security updates !!!'
> (http://www.banthecheck.com)

>
>
> lntmyh wrote:
> > Machine info-
> > Vista home premium 32bit
> > 3gb ram
> > 160 gb hdd
> >
> > Other symptoms - Machine will not shut down normally requires hard
> boot
> > hangs in logging off.
> > - Takes 7-9 mins to boot up
> > - Task manager is unstable sometimes it does not allow you to open
> it
> > although it appears in taskbar.
> > - slow in general
> >
> > The 2 updates that will not install are- IE 8 for Windows Vista
> > -Microsoft.net framework 3.5 servicepack 1 and .net framework 3.5
> > family update (KB951847) x86
> >
> >
> > Any help is appreciated I have been dealing with this for a couple
> of
> > months now.

[PA Bear [MS MVP]]

See the "How to obtain help" section of
http://support.microsoft.com/KB/951847

For home users, no-charge support is available by calling 1-866-PCSAFETY
and/or 1-866-234-6020 in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB
number.

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Consumer Security Support home page
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

lntmyh wrote:
> Hello PA Bear and thnaks for responding.
>
> I am running Vista SP1
> Antivirus is CA ANTI VIRUS and it is up to date
> No firewall besides windows
> No Anti spyware.
>
> 'PA Bear [MS MVP Wrote:
>> Are you running Vista, Vista SP1, or Vista SP2?
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)?
>> What third-party firewall (if any)?
>>