Vista service pack 2

[Bradvalkner]

I logged on my Asus laptop this morning and the windows updater came up
saying there was a Vista service pack 2 available. it downloaded and then
restarted my computer. when it turned back in and was installing, it stopped
part way through and gave me this message.

!!0xc0000102!! 4630/76159 (imagingengine.dll)

it would not go any further with the install and the obove text was flashing
like there was a glitch... can anyone give me any hints or tips at what i
should do.. if at all possible i would like to avoid reformatting. ALOT of
programs that i have yet to back up will be lost. 12 hours of installs.

Any help would be appreciated.

[PA Bear [MS MVP]]

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
chat or e-mail support differs depending on your geographic location. Go to
http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 &
select appropriate category (i.e., Download issue; Installation issue;
Issues after you install a service pack).

You'll find additional support for Vista SP2 issues in
microsoft.public.windows.vista.general newsgroup and in these forums:

• http://social.answers.microsoft.com/Forums/en-US/vistawu/threads/

• http://social.technet.microsoft.com/forums/en-US/itprovistasp/threads/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

[Tae Song]

"Bradvalkner" <Bradv...@discussions.microsoft.com> wrote in message
news:6F8DA330-EABB-4646...@microsoft.com...

0xc0000102 Could not get file information.

Either there is file record corruption or a problem with the hard drive.

Try booting from the Vista DVD and run CHKDSK /R /X /V

/R - surface scan and check file integrity, (/F is implied) fix any problems
found
/X - take volume offline for scanning
/V - verbose, report on CHKDSK's progress (Not necessary, but surface scan
takes a long time, so you have something to look at and check the progress
while you wait.)