Can not get any internet
Vicky
KB942571 and KB915597. After these have installed I then can not access
internet explorer says "page can not be displayed." Did a system restore
back to yesterday and everything ok. Got the message to download the updates
again and the same thing happened. What on earth is going on because last
week the update knocked out my Outlook which I can no longer use !!!!!
--
Vicky
PA Bear
What Norton application is installed on the machine?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/
sweetsirenaty
to accept the all the updates except for the IE 7 update.
I have Vista Prem, IE 7, Norton 360
--
"I could care less" - Just try this mindset sometimes...it will relieve you
of your worries and apprehensions.
hi
Ottmar Freudenberger
> Well the same thing happened to me. After doing a system restore, I figured
> to accept the all the updates except for the IE 7 update.
>
> I have Vista Prem, IE 7, Norton 360
See http://support.microsoft.com/kb/942818/en-us for hints.
Bye,
Freudi
Alan
And, I'm hoping the tortured spelling of your name, "sweetsirenaty," is only
a bit of poetic license.
Alan
"sweetsirenaty" <sweets...@discussions.microsoft.com> wrote in message
news:3DD39409-8264-4C16...@microsoft.com...
PA Bear
installing any updates.
If no joy...
1. Uninstall all Norton software via Add/Remove Programs.
2. Enable the Windows Firewall.
3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7**
5. Manually update your new anti-virus application then run a full system
scan.
Do your problems persist now?
[Don't forget to subscribe to your new AV app before the free-trial period
runs out!]
* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home-users/anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/
sweetsirenaty wrote:
> Well the same thing happened to me. After doing a system restore, I
> figured
> to accept the all the updates except for the IE 7 update.
>
> I have Vista Prem, IE 7, Norton 360
>
Vicky
with IE Version 7
--
Vicky
Ottmar Freudenberger
>I don't use Norton I am using Panda at the moment
The same story with an different actor.
> - running on Windows XP with IE Version 7
See http://support.microsoft.com/kb/942818/en-us for hints.
Bye,
Freudi
Len
Try uninstalling KB939653 (Add/Remove Programs)
Len
Ottmar Freudenberger
> On Oct 10, 1:22 pm, "Ottmar Freudenberger" <fre...@gmx.net> wrote:
>> "Vicky" <Vi...@discussions.microsoft.com> schrieb:
>>
>> >I don't use Norton I am using Panda at the moment
>>
>> The same story with an different actor.
>>
>> > - running on Windows XP with IE Version 7
>>
> Try uninstalling KB939653 (Add/Remove Programs)
That doesn't resolve the underlying issue nor does it secure the system.
And no, I don't have any issue so far.
Bye,
Freudi
wer...@thorstenbehling.de
The update KB939653 IE7 under Vista installs new iexplore.exe and,
yes, sometimes a virus scanner or an other security software doesn't
allow writting a iexplore.exe to a directory. So, disable the security
software and retry to install the KB939653 Patch.
But, I think, the main reason why it will not work is that the UAC
(User access control) will forbid the required actions and it doesn't
ask for it as well. So, disable the UAC only for the first starting of
the Internet Explorer. So, it can do things that only an administrator
could do. Yes, you will say, then I can run it as administrator, but,
by me, it doesn't work.
The Internet Explorer will stuck and hang while starting.
After the Disable actions and a restart, just start the Internet
Explorer as usual, then activate the UAC again for security reasons.
The switching of the UAC could be done easily by starting MSconfig,
and then under TOOLS->Deactive user access control (or something like
this).
Another list selection says something like Activate user access
control...Don't forget to restart after switching something.
Greetings, MagicianWonder
Ottmar Freudenberger
> The update KB939653 IE7 under Vista installs new iexplore.exe and,
> yes, sometimes a virus scanner or an other security software doesn't
> allow writting a iexplore.exe to a directory. So, disable the security
> software and retry to install the KB939653 Patch.
Yup, while it "may" not be enough to "disable" Security Software via
their context menues and options.
> But, I think, the main reason why it will not work is that the UAC
> (User access control) will forbid the required actions and it doesn't
> ask for it as well.
I don't think so, since the very same *may* happen on Windows XP and
Windows Server 2003 also - without any UAC implemented. False blocking
3rd party "Security Software" is in almost all cases i've seen so far
the cause for the issues in question.
Bye,
Freu"http://patch-info.de/artikel/2007/10/09/414 - Bekannte Probleme"di
wer...@thorstenbehling.de
> I don't think so, since the very same *may* happen on Windows XP and
> Windows Server 2003 also - without any UAC implemented. False blocking
> 3rd party "Security Software" is in almost all cases i've seen so far
> the cause for the issues in question.
I've seen it on a system already for this kb939653 problem. Disabling
UAC, restart, starting internet explorer, Activate UAC, restart, and
thats it.
It works for that particular system at least. You are right with your
general speakting, but in that case it works very well.
bye
themiller
this on 2 machines and the other updates had no effect but KB 939653 stopped
the functionality whilst my antivirus still updated when prompted. I
recommend that this update is not installed until MS sort it out.
--
I''m a technophobe! Help!!!
Ottmar Freudenberger
> The problem seems to be in the IE7 cumulative update KB939653
Nope, on the "Security Software" running in the background while
installing KB939653 (and *any* other past and future IE7 update).
> as I've tried
> this on 2 machines and the other updates had no effect but KB 939653 stopped
> the functionality whilst my antivirus still updated when prompted.
Hehe, *which* AV software are you using? Please provide the exact
version number while reading http://support.microsoft.com/kb/942818
in the meantime.
> I recommend that this update is not installed until MS sort it out.
That's a bad advice, if you ask me. Why? The security holes fixed with
update are still open whithout the update beeing installed - and the
underlying problem which causes the installation issue ("Security Soft-
ware" blocking the new iexplore.exe wrongly) is still present too.
Bye,
Freudi
PA Bear
http://support.microsoft.com/kb/939653 (KB article for the IE update
released on 09 Oct-07) points you to the following KB article:
Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed"
http://support.microsoft.com/kb/942818
--
~PA Bear
sweetsirenaty wrote:
> Well the same thing happened to me. After doing a system restore, I
> figured
> to accept the all the updates except for the IE 7 update.
>
> I have Vista Prem, IE 7, Norton 360
>
Robbie
This seems to be a major problem (KB939653) I've deleted it twice and now
it doesn't seem to want to re-install, which is a relief. A problem that it
has left behind is that some programmes that could connect to the internet
now refuse to. An example being getting information for cd's for copying on
to my mp3 player. Has anyone else had this problem. By the way I've
included Windows Media Player in my Windows Firewall exceptions but to no
effect
Ottmar Freudenberger
> This seems to be a major problem (KB939653)
Nope, see http://support.microsoft.com/kb/942818 and please provide
the name and version of the AV software you're running *including*
your Windows version.
> By the way I've included Windows Media Player in my Windows Firewall
> exceptions but to no effect
Ehm, what did you expect? Someone singing the MSKB article above for
you? ;-)
KB939653 is a cumulative update for *IE*. And you *don't* need nor
want to bore a hole for Windows Media Player into the Windows Firewall.
Bye,
Freudi
--
Macht euer Windows sicherer: http://windowsupdate.microsoft.com - jetzt!
http://www.microsoft.com/germany/sicherheit/
Infos zu aktuellen Patches für IE, OE und WinXP: http://patch-info.de
Letzte Aktualisierung: IE - 11.10.07 / OE - 09.10.07 / WinXP - 09.10.07