<snip>
1. Log on the machine in safe mode as the Administrator (You might be able to do this
without being in safe mode).
2. Rename the directory called SoftwareDistribution in the Windows directory
3. Rename the folder called CATROOT2 in the Windows>System32 directory
4. Reboot and try the Windows update again.
<snip>
It is my opinion that the Automatic Update service should be stopped before undertaking
the above and then restarted when finished.
To stop the Automatic Update service -
Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.
You can then try the instructions above recommended by another user who received MS
support.
Don't forget to start the Automatic Updates service when finished
Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.
Try WU again otherwise see the following links
Error message when you visit the Windows Update Web site or the Microsoft Update Web site:
"0x800A0046"
http://support.microsoft.com/kb/910338/en-us
One of the following entries may be logged in the %windir%\Windowsupdate.log file:
Date Time 3096 c1c COMAPI WARNING: Unable to listen to self-update/shutdown event
(hr=0X80070005) Date Time 3096 c1c COMAPI WARNING: Unable to establish connection to the
service. (hr=80070005)
You may receive an error message when you search for available updates on the Windows
Update Web site
http://support.microsoft.com/?kbid=883821
What causes Error 0x800a0046
http://www.updatexp.com/0x800a0046.html
When searching for available updates on the Update site, you receive the 0x800A0046 error.
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=20&ln=en
--
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TaurArian [MS-MVP] 2005-2007 - Australia
====================================
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