Can't using www.update.microsoft.com to update other product

[seafoodghoul]

In the "Windows Update", there has a link to get other microsoft product
update, when i click the link, it will turn to "Microsoft Update" website,
after i accept to install the activeX, it take me to the error page and the
error code is "0x80070002", but i still can update the windows by "windows
update", i just can't recive the other product update. i try the method
http://support.microsoft.com/kb/956698/en-us, but it isn't work. Is reinstall
the windows to be the only way to fix this this problem?

[PA Bear [MS MVP]]

You receive a "0x80070002" or "0x80070003" error code...
http://support.microsoft.com/kb/910336

How do I reset Windows Update components?:
http://support.microsoft.com/kb/971058
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

[TaurArian]

seafoodghoul wrote:
:: In the "Windows Update", there has a link to get other microsoft

Perhaps this is relevant then - (assuming Windows XP of course)

http://support.microsoft.com/kb/914232
You may receive error code 0x80004005 or other error codes when you try to
start a Windows XP-based computer
0x80004005
0x80090006
0x8009001d
0x80070002
0x8007007f
0x8007007e
0x800705aa
0x8007007e
0x800405aa
0x80090019
0x800703e7
--

TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.

[seafoodghoul]

This method is work:
http://support.microsoft.com/kb/971058

thank you

[PA Bear [MS MVP]]

YW & thanks for your feedback.

QED: What caused the problem to begin with?