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automatic updates won't stay enabled

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Leslie@discussions.microsoft.com Melanie Leslie

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Oct 30, 2009, 2:52:01 PM10/30/09
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I can't install updates because the automatic update service on my computer
will not stay on. I turn it on (start it) and a few minutes later it is off
again. How can I fix this? Thank you
-Melanie

Ǝиçεl

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Oct 30, 2009, 3:27:01 PM10/30/09
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When requesting help in a newsgroup or a forum, please state your full
Windows version, edition and service pack level, and perhaps what other
antivirus or antimalware software you may have installed. Security suite and
firewall
<http://support.microsoft.com/kb/555375>
-=-


First - ensure you do not have "Vundo".

It seems possible that your Windows installation has been deliberately
damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
protected by a rootkit.)) so as to prevent you updating your system or
removing the trojan.

Your first priority must be to cleanse your PC of all malware.

A very good antimalware app is SUPERAntiSpyware and Malwarebytes
Anti-Malware.

There is a free version (on demand scanning only)
<http://www.superantispyware.com/>
Reboot
-=-

Try running Malwarebytes Anti-Malware... download, update, and perform a
full system scan:
<http://www.malwarebytes.org/mbam.php>
Reboot
-=-

Good luck


Let us know what hªppens.


Ǝиçεl

Sandstorm

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Feb 18, 2010, 8:08:01 AM2/18/10
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This SUPERAntiSpyware scan tried to load three malicious programs. Don't use
it.
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