Five Windows Updates won't install
wytzeschouten
I'm having trouble with five windows updates that all fail the install.
Where I'm at:
I'm running Windows XP and Service Pack 2 is installed. Other updates have
been installed without problems.
What I've done so far:
I've disabled both my ZoneLabs firewall and AVG Antivirus, but that didn't
help. I renamed the WINDOWS\SoftwareDistribution folder so that a new one was
installed. Through the Windows Update site, I did succeed in installing a new
version of the Windows Update software itself. But after that, still failure
on these five updates.
The codes for the updates are (in Dutch)
KB944653: Beveiligingsupdate voor Windows XP
KB941568: Beveiligingsupdate voor Windows XP
KB942615: Cumulatieve beveiligingsupdate voor Internet Explorer 7 voor
Windows XP
KB941569: Beveiligingsupdate voor Windows XP
KB942763: Update voor Windows XP
Where 'beveiligingsupdate' stands for Security, and the rest pretty much
looks like English anyway.
What should I do next?
Kind regards,
Wytze Schouten
PA Bear
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
==============
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport