Try posting the context of the error code in the logs?
E.g. in case you aren't aware of the file names of all the possible diagnostics
which could be created, search your harddrive for all files which contain the
string 800F0102 which were changed on the day that you ran the update.
Usually it is best to do this as soon as possible after you try the update
to avoid the possibility of subsequent updates being done which change
the last changed date.
HTH
Robert Aldwinckle
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I have been getting error 800F0102 when performing Windows Update. I
recently replaced Windows ME with XP Home Edition. I had to UnInstall XP to
go back to ME and then Reinstall XP. After that, I was able to install 2
updates with Windows Update but then Windows Update began trying to install
Windows Installer 3.1. It would download but never did successfully install
after several attempts. Each time the error code was 800F0102. My current
version of Windows Installer was 3.0.3790.2180.
After reading this Newsgroup I did the following:
1. Deleted all temporary internet files.
2. Reboot.
3. Installed Windows Installer 3.1 Redistributable (v2) from the Microsoft
Download site:
http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en
4. Reboot
5. I then was able to use Windows Update to install 34 new updates.
This seems to have fixed my problem. Hope it will help you solve yours.
Burt