window updates error code 80070422

[kteowee]

Hi,

I keep receiving this error message window update encountered unknown error
with error code 80070422. I am using window vista home basic sp1, 32 Bit.
I have done trouble shooting via ms website, and manual update. and still
getting the same error message.
Please advise what is next step.

Thanks and happy new year
--
Kteowee

[PA Bear [MS MVP]]

See...

Error message when you try to install updates by using the Windows Update
Web site or the Microsoft Update Web site: "0x80070422":
http://support.microsoft.com/kb/958043

[kteowee]

Thanks and happy 2010
I have done as per the instructions but still getting the same error
message.. any other solutions.
--
Kteowee

> .
>

[PA Bear [MS MVP]]

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

kteowee wrote:
> I have done as per the instructions but still getting the same error
> message.. any other solutions.
>

[kteowee]

Mcafee free trial, but now I am using threadfire and avast, and they are
current. I have uninstalled mcafee.
As for spyware I am using Super Antispaware and also window defender which
is preinstalled.
I don't think I have any 3rd party firewall..

Thanks
--
Kteowee

"PA Bear [MS MVP]" wrote:

> .
>

[PA Bear [MS MVP]]

Assuming the McAfee free trial had NOT expired before you installed Avast...

1. Download the McAfee Consumer Products Removal Tool, saving it to your
desktop:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

2. Close all open applications (i.e., anything with an icon on the taskbar).

3. Right-click on the file you saved in #1 above and select Run as
Administrator to run the utility. Don't TOUCH your keyboard until the run
completes, then reboot.

kteowee wrote:
> Mcafee free trial, but now I am using threadfire and avast, and they are
> current. I have uninstalled mcafee.
> As for spyware I am using Super Antispaware and also window defender which
> is preinstalled.
> I don't think I have any 3rd party firewall..
>
> Thanks
>

[kteowee]

Avast was installed after mcafee free trial expired..Do you think the OS
could be corrupted? I have ran virus checked and spyware checked, nothing was
detected. could it be conflict bewteen Avast and threadfire?
--
Kteowee

"PA Bear [MS MVP]" wrote:

> .
>

[PA Bear [MS MVP]]

Disregard my previous reply.

Help: I Got Hacked. Now What Do I Do?
http://technet.microsoft.com/en-us/library/cc700813.aspx

Back-up any personal data (none of which should be considered 100%
trustworthy at this point) then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

HOW TO do a clean install of Vista: See the "If you want to reinstall
Windows Vista by performing a clean installation..." section of
http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista#section_3

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx

NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial and download/run the
appropriate removal tool before installing any Windows Service Packs or IE
upgrades and before installing your new anti-virus application.

Norton Removal Tool
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Consumer Products Removal Tool
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Also see:

Steps To Help Prevent Spyware
http://www.microsoft.com/security/spyware/prevent.aspx

Steps to Help Prevent Computer Worms
http://www.microsoft.com/security/worms/prevent.aspx

Avoid Rogue Security Software!
http://www.microsoft.com/security/antivirus/rogue.aspx

Good luck!

kteowee wrote:
> Avast was installed after mcafee free trial expired..Do you think the OS
> could be corrupted? I have ran virus checked and spyware checked, nothing
> was detected. could it be conflict bewteen Avast and threadfire?
>