Microsoft Update - Problem with displaying page

[Alex]

I was attempting to download the updates, and I ran into a problem and could
not continue. The message provided was
"The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem."
(error number 0x80072EE2).

I'm using Windows XP SP2, with Norton and Spysweeper installed.

Any help?

[Robin Walker [MVP]]

Alex <Al...@discussions.microsoft.com> wrote:

Please disable all anti-virus, anti-spyware, download accelerators,
popup-blockers, 3rd-party firewalls (re-enable Window Firewall if you
disable another one).

Then try Windows Updates again.

--
Robin Walker [MVP Networking]
rd...@cam.ac.uk

[MowGreen [MVP]]

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message
when you try to use the Windows Update Web site or the Microsoft Update
Web site
http://support.microsoft.com/kb/836941

Start with " Step 6: Remove the proxy server entry from the WinHTTP
proxy configuration "

Norton most likely has created a proxy to scan the incoming email.
According to Symantec :
http://service1.symantec.com/SUPPORT/nav.nsf/docid/1999081710370006?Open&docid=2000041544975966&nsf=sunset-c2002kb.nsf&view=0

> NAV provides multiple layers of protection. Email scanning is just one of those layers.
> Even if you are not running Email Scanning, your computer is protected against viruses
> that are distributed as email attachments by NAV Auto-Protect. Auto-Protect will scan any
> incoming files, including email attachments, as they are saved to your hard drive. To make
> sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and
> run LiveUpdate regularly to ensure that you have the most recent virus definitions.

So, recommend disabling the email scanner as it presents more issues
then it's worth. Also, configure NAV to NOT scan the files mentioned in
this MSKB:

Virus scanning recommendations for computers that are running Windows
Server 2003, Windows 2000, or Windows XP
http://support.microsoft.com/kb/822158

MowGreen [MVP 2003-2007]
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*-343-* FDNY
Never Forgotten
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