Windows says it can't check for updates!

[Kaz]

I go to check manually - nothing! I have my settings on automatic updates.
What do I do now?

Kaz

[Shenan Stanley]

Kaz wrote:
> I go to check manually - nothing! I have my settings on automatic
> updates. What do I do now?

Now?

You come back and give some details on your operating system and whatever
problem you are having (like "Windows _____ with Service Pack _" would be
good, exact messages you get on-screen when you try to update, how you are
trying to update in detail, anything you have tried in order to fix the
problem yourself, etc.)

;-)

If you need some help getting that information - here is how to get good and
detailed on your operating system information and share it with those here
so they might be able to direct you a little better...

You can obtain and supply the edition and version information:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.

What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.

How to determine whether a computer is running a 32-bit version or
64-bit version of the Windows operating system
http://support.microsoft.com/kb/827218

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[GTFord006]

Hey guys I have the same problem I think... I am setup for automatic updates
but have tried it manually too.

It says "Windows could not search for new updates" An error occurred while
checking for new updates for your computer. Error Code 80070424: Windows
update encountered an unknown error.

My details are:

Microsoft Windows Vista Home Edition Version 6.0 (Build 6001: Service Pack 1)
Mozilla Firefox Version 3.5.6
Internet Explorer 8 Version: 8.0.6001.18828 64-bit Edition
x64-based PC

[Shenan Stanley]

What antivirus software do you have?
Any third party firewalls?
Did you ever have McAfee or Norton software installed (AV or otherwise?)