I have a problem when I will install the latest security update to Microsoft
PowerPoint 2003 (kb969615), a security update Microsoft has released May 12,
2009.
When I visit Microsoft Update and select scans after all updates, Microsoft
Update has installed a other update to Microsoft PowerPoint (KB957784), but
not security update kb969615.
When I now try to install security update kb969615 , I see the following
message:
There are no products affected by this package installed on this system.
I am somewhat confused by this message, because I normaly use a third party
security scanner there is tell me about new security updates to Windows,
Office or other software I have installed on my computer. This third party
security scanner is Secunia PSI, and this security scanner is recommend that
I install security update kb969615. I have also used F-Secure Online-scanner,
and this program also recommend that I install security update kb969615.
Have other users experienced the same problem, or have other users a
suggested solution to how I can install kb969615?
I have tried to uninstall Microsoft PowerPoint 2003 and reinstall it, but
unfortunately I have the same problem.
I have a additional question I hope one of the person can answer:
How can I remove a installed security update (e.g. a security update to
Microsoft Office) I have installed via Microsoft Update, but I can not remove
via Add / remove programms in the Windows Control Panel?
I using Windows XP Service Pack 3 as operating system, and I use Microsoft
Office 2003 Service Pack 3 with all installed security updates (but not
kb969615).
Many thanks in advance for any answers, and have a nice day.
Regards,
Anders Boholdt-Petersen, Denmark
If MS PowerPoint *Viewer* 2003 is not installed, you don't need KB969615 and
it will not be offered by Windows Update. If Secunia's telling you that you
need it, take it up with Secunia, please.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Thanks for your message.
1. what is the difference between MS PowerPoint *Viewer* 2003 and MS
PowerPoint 2003 SP3, and how can I check if I have one or the other program
installed?
2. It is posible to remove security updates I have installed via Microsoft
Update?
Microsoft Update describes that I can remove installed security updates from
Add / Remove Programs in Windows Control Panel, but I have ascertain that not
all installed security Updates can be removed via Add / Remove programs in
Windows Control Panel.
I will tried to contact Secunia and F-Secure regarding detection of security
update KB969615, so hopefully the developers of the programs can fix the
errors in the security-scanners.
Thanks for the answers.
Regards,
Anders, Denmark
A2. In WinXP, any security update listed in Add/Remove Programs can be
uninstalled...assuming a REMOVE or UNINSTALL button is available for the
update.
NB: To be able to see all security updates in Add/Remove Programs, the "Show
Updates" box at the top must be checked.
Thanks for your answers.
It is posible for Microsoft to take a look on the problem I describe?
I can not remove PowerPoint Viewer 2003, because I not have installed the
program on my system. Can I download PowerPoint Viewer for free, if yes, do
you have a link to the download page?
Very thanks for your answers.
If you didn't have PowerPoint 2003 SP3 installed, Windows Update wouldn't
have offered KB957784 to your computer, Anders.
If you need additional assistance, please see the "How to obtain help..."
section of http://support.microsoft.com/kb/969615 or
http://support.microsoft.com/kb/957784.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
andersbp wrote:
> Thanks for your answers.
>
> It is posible for Microsoft to take a look on the problem I describe?
>
> I can not remove PowerPoint Viewer 2003, because I not have installed the
> program on my system. Can I download PowerPoint Viewer for free, if yes,
> do
> you have a link to the download page?
>
<snip>
> There is no problem: You don't have PowerPoint Viewer 2003 installed so
> Windows Update didn't offer KB969615 to your computer (since you don't
> need it, despite what Secunia says). For the same reason, you cannot
> install KB969615 manually either.
Secunia uses Windows Update to determine which Windows and Office updates are
needed, so there may indeed be something odd going on.
Anders, when you visit the Microsoft Update web site, does it detect KB969615 as
needed?
Harry.
See the "How to obtain help..." section of
http://support.microsoft.com/kb/969615
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002