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Re: Windows Update error 0x80070005

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MowGreen [MVP]

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Jan 3, 2007, 2:18:34 AM1/3/07

> 2007-01-02 20:30:26 816 6e8 Handler FATAL: UH: 0x80070005: Inventory
> failed
> 2007-01-02 20:30:26 816 6e8 Handler FATAL: UH: 0x80070005:
> GetNextRequiredFiles failed
> 2007-01-02 20:30:26 816 6e8 Handler FATAL: UH: 0x80070005:
> GetRequiredFilesForSandboxState failed
> 2007-01-02 20:30:26 816 6e8 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070005.
> 2007-01-02 20:30:26 816 6e8 DnldMgr Error 0x80070005 occurred while
> downloading update; notifying dependent calls.

This section of the log is *definitely* caused by Permissions issues ...
IOW, Access Denied.
Suggest running FileMon by Systinternals/MS
http://www.microsoft.com/technet/sysinternals/FileAndDisk/Filemon.mspx

during the installation of an update to determine which folder/file is
encrypted and preventing the install.
The User Account that encrypted the folder/file would then have to log
on and UNencrypt it to enable updates to install.

If by 'EFS enabled on my home account, but nowhere else' you are
referring to the User Account folder in Documents and Settings, then,
depending on the update being installed, the issue is most likely based
there, even if the Local Settings\Temp folder is not encrypted.

MowGreen [MVP 2003-2007
===============
*-343-* FDNY
Never Forgotten
===============

Drummer12 wrote:

> I am getting this 0x80070005 error, but only when I download Windows XP
> updates, not .NET updates, Office updates, etc. I do have EFS enabled
> on my home folder, but nowhere else (and not my temp folder within my
> home folder either).
>
> Any ideas??? This is weird.
>
> Tail of the log:
>
> 2007-01-02 20:30:23 816 6e8 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {B79264A4-8376-49BD-866A-A181F7143753}.100]
> ***********
> 2007-01-02 20:30:23 816 6e8 DnldMgr * Queueing update for download
> handler request generation.
> 2007-01-02 20:30:23 816 6e8 DnldMgr Generating download request for
> update {B79264A4-8376-49BD-866A-A181F7143753}.100
> 2007-01-02 20:30:23 816 6e8 Handler Windows Patch download for
> UpdateId = {B79264A4-8376-49BD-866A-A181F7143753}: selected action is
> download express (delta).
> 2007-01-02 20:30:25 816 6e8 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x5 (5)
> 2007-01-02 20:30:25 816 6e8 Handler FATAL: UH: 0x80070005: Inventory
> failed
> 2007-01-02 20:30:25 816 6e8 Handler FATAL: UH: 0x80070005:
> GetNextRequiredFiles failed
> 2007-01-02 20:30:25 816 6e8 Handler FATAL: UH: 0x80070005:
> GetRequiredFilesForSandboxState failed
> 2007-01-02 20:30:25 816 6e8 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070005.
> 2007-01-02 20:30:25 816 6e8 DnldMgr Error 0x80070005 occurred while
> downloading update; notifying dependent calls.
> 2007-01-02 20:30:25 816 6e8 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {7F52EB01-00C6-4B25-A249-774392E49FA4}.102]
> ***********
> 2007-01-02 20:30:25 816 6e8 DnldMgr * Queueing update for download
> handler request generation.
> 2007-01-02 20:30:25 816 6e8 DnldMgr Generating download request for
> update {7F52EB01-00C6-4B25-A249-774392E49FA4}.102
> 2007-01-02 20:30:25 816 6e8 Handler Windows Patch download for
> UpdateId = {7F52EB01-00C6-4B25-A249-774392E49FA4}: selected action is
> download express (delta).
> 2007-01-02 20:30:26 816 6e8 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x5 (5)
> 2007-01-02 20:30:26 816 6e8 Handler FATAL: UH: 0x80070005: Inventory
> failed
> 2007-01-02 20:30:26 816 6e8 Handler FATAL: UH: 0x80070005:
> GetNextRequiredFiles failed
> 2007-01-02 20:30:26 816 6e8 Handler FATAL: UH: 0x80070005:
> GetRequiredFilesForSandboxState failed
> 2007-01-02 20:30:26 816 6e8 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070005.
> 2007-01-02 20:30:26 816 6e8 DnldMgr Error 0x80070005 occurred while
> downloading update; notifying dependent calls.
> 2007-01-02 20:30:27 816 6e8 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {2E68AE57-ED87-4700-8FC6-008D98DEC7AF}.101]
> ***********
> 2007-01-02 20:30:27 816 6e8 DnldMgr * Queueing update for download
> handler request generation.
> 2007-01-02 20:30:27 816 6e8 DnldMgr Generating download request for
> update {2E68AE57-ED87-4700-8FC6-008D98DEC7AF}.101
> 2007-01-02 20:30:27 816 6e8 Handler Windows Patch download for
> UpdateId = {2E68AE57-ED87-4700-8FC6-008D98DEC7AF}: selected action is
> download express (delta).
> 2007-01-02 20:30:28 816 6e8 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x5 (5)
> 2007-01-02 20:30:28 816 6e8 Handler FATAL: UH: 0x80070005: Inventory
> failed
> 2007-01-02 20:30:28 816 6e8 Handler FATAL: UH: 0x80070005:
> GetNextRequiredFiles failed
> 2007-01-02 20:30:28 816 6e8 Handler FATAL: UH: 0x80070005:
> GetRequiredFilesForSandboxState failed
> 2007-01-02 20:30:28 816 6e8 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070005.
> 2007-01-02 20:30:28 816 6e8 DnldMgr Error 0x80070005 occurred while
> downloading update; notifying dependent calls.
> 2007-01-02 20:30:28 816 6e8 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {60FEEC14-76E1-4C1E-B88E-FE9553FAD9C7}.100]
> ***********
> 2007-01-02 20:30:28 816 6e8 DnldMgr * Queueing update for download
> handler request generation.
> 2007-01-02 20:30:28 816 6e8 DnldMgr Generating download request for
> update {60FEEC14-76E1-4C1E-B88E-FE9553FAD9C7}.100
> 2007-01-02 20:30:28 816 6e8 Handler Windows Patch download for
> UpdateId = {60FEEC14-76E1-4C1E-B88E-FE9553FAD9C7}: selected action is
> download express (delta).
> 2007-01-02 20:30:29 816 6e8 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x5 (5)
> 2007-01-02 20:30:29 816 6e8 Handler FATAL: UH: 0x80070005: Inventory
> failed
> 2007-01-02 20:30:29 816 6e8 Handler FATAL: UH: 0x80070005:
> GetNextRequiredFiles failed
> 2007-01-02 20:30:29 816 6e8 Handler FATAL: UH: 0x80070005:
> GetRequiredFilesForSandboxState failed
> 2007-01-02 20:30:29 816 6e8 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070005.
> 2007-01-02 20:30:29 816 6e8 DnldMgr Error 0x80070005 occurred while
> downloading update; notifying dependent calls.
> 2007-01-02 20:30:29 816 6e8 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {FA91B056-6503-45B2-B998-9F0BB03B7868}.100]
> ***********
> 2007-01-02 20:30:29 816 6e8 DnldMgr * Queueing update for download
> handler request generation.
> 2007-01-02 20:30:29 816 6e8 DnldMgr Generating download request for
> update {FA91B056-6503-45B2-B998-9F0BB03B7868}.100
> 2007-01-02 20:30:30 816 6e8 Handler Windows Patch download for
> UpdateId = {FA91B056-6503-45B2-B998-9F0BB03B7868}: selected action is
> download express (delta).
> 2007-01-02 20:30:30 816 6e8 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x5 (5)
> 2007-01-02 20:30:30 816 6e8 Handler FATAL: UH: 0x80070005: Inventory
> failed
> 2007-01-02 20:30:30 816 6e8 Handler FATAL: UH: 0x80070005:
> GetNextRequiredFiles failed
> 2007-01-02 20:30:30 816 6e8 Handler FATAL: UH: 0x80070005:
> GetRequiredFilesForSandboxState failed
> 2007-01-02 20:30:30 816 6e8 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070005.
> 2007-01-02 20:30:30 816 6e8 DnldMgr Error 0x80070005 occurred while
> downloading update; notifying dependent calls.
> 2007-01-02 20:30:30 816 6e8 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {4E91B675-E239-4ED1-8AD7-D02F6E559BFB}.100]
> ***********
> 2007-01-02 20:30:30 816 6e8 DnldMgr * Queueing update for download
> handler request generation.
> 2007-01-02 20:30:30 816 6e8 DnldMgr Generating download request for
> update {4E91B675-E239-4ED1-8AD7-D02F6E559BFB}.100
> 2007-01-02 20:30:31 816 6e8 Handler Windows Patch download for
> UpdateId = {4E91B675-E239-4ED1-8AD7-D02F6E559BFB}: selected action is
> download express (delta).
> 2007-01-02 20:30:31 816 6e8 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x5 (5)
> 2007-01-02 20:30:31 816 6e8 Handler FATAL: UH: 0x80070005: Inventory
> failed
> 2007-01-02 20:30:31 816 6e8 Handler FATAL: UH: 0x80070005:
> GetNextRequiredFiles failed
> 2007-01-02 20:30:31 816 6e8 Handler FATAL: UH: 0x80070005:
> GetRequiredFilesForSandboxState failed
> 2007-01-02 20:30:31 816 6e8 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070005.
> 2007-01-02 20:30:31 816 6e8 DnldMgr Error 0x80070005 occurred while
> downloading update; notifying dependent calls.
> 2007-01-02 20:30:31 816 6e8 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {0A79D448-3156-48F6-AA22-A3C14258A956}.100]
> ***********
> 2007-01-02 20:30:31 816 6e8 DnldMgr * Queueing update for download
> handler request generation.
> 2007-01-02 20:30:31 816 6e8 DnldMgr Generating download request for
> update {0A79D448-3156-48F6-AA22-A3C14258A956}.100
> 2007-01-02 20:30:32 816 6e8 Handler Windows Patch download for
> UpdateId = {0A79D448-3156-48F6-AA22-A3C14258A956}: selected action is
> download express (delta).
> 2007-01-02 20:30:33 816 6e8 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x5 (5)
> 2007-01-02 20:30:33 816 6e8 Handler FATAL: UH: 0x80070005: Inventory
> failed
> 2007-01-02 20:30:33 816 6e8 Handler FATAL: UH: 0x80070005:
> GetNextRequiredFiles failed
> 2007-01-02 20:30:33 816 6e8 Handler FATAL: UH: 0x80070005:
> GetRequiredFilesForSandboxState failed
> 2007-01-02 20:30:33 816 6e8 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070005.
> 2007-01-02 20:30:33 816 6e8 DnldMgr Error 0x80070005 occurred while
> downloading update; notifying dependent calls.
> 2007-01-02 20:30:33 816 6e8 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {418BD412-1A4C-44B7-8C96-5515E77F8657}.100]
> ***********
> 2007-01-02 20:30:33 816 6e8 DnldMgr * Queueing update for download
> handler request generation.
> 2007-01-02 20:30:33 816 6e8 DnldMgr Generating download request for
> update {418BD412-1A4C-44B7-8C96-5515E77F8657}.100
> 2007-01-02 20:30:33 816 6e8 Handler Windows Patch download for
> UpdateId = {418BD412-1A4C-44B7-8C96-5515E77F8657}: selected action is
> download express (delta).
> 2007-01-02 20:30:34 816 6e8 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x5 (5)
> 2007-01-02 20:30:34 816 6e8 Handler FATAL: UH: 0x80070005: Inventory
> failed
> 2007-01-02 20:30:34 816 6e8 Handler FATAL: UH: 0x80070005:
> GetNextRequiredFiles failed
> 2007-01-02 20:30:34 816 6e8 Handler FATAL: UH: 0x80070005:
> GetRequiredFilesForSandboxState failed
> 2007-01-02 20:30:34 816 6e8 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070005.
> 2007-01-02 20:30:34 816 6e8 DnldMgr Error 0x80070005 occurred while
> downloading update; notifying dependent calls.
> 2007-01-02 20:30:34 816 6e8 DnldMgr *********** DnldMgr: New download
> job [UpdateId = {8EED21A4-D10B-458D-B51A-1C2AAB4EF14A}.100]
> ***********
> 2007-01-02 20:30:34 816 6e8 DnldMgr * Queueing update for download
> handler request generation.
> 2007-01-02 20:30:34 816 6e8 DnldMgr Generating download request for
> update {8EED21A4-D10B-458D-B51A-1C2AAB4EF14A}.100
> 2007-01-02 20:30:34 816 6e8 Handler Windows Patch download for
> UpdateId = {8EED21A4-D10B-458D-B51A-1C2AAB4EF14A}: selected action is
> download express (delta).
> 2007-01-02 20:30:34 2972 bd4 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2007-01-02 20:30:35 816 6e8 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x5 (5)
> 2007-01-02 20:30:35 816 6e8 Handler FATAL: UH: 0x80070005: Inventory
> failed
> 2007-01-02 20:30:35 816 6e8 Handler FATAL: UH: 0x80070005:
> GetNextRequiredFiles failed
> 2007-01-02 20:30:35 3448 9bc COMAPI >>-- RESUMED -- COMAPI: Download
> [ClientId = MicrosoftUpdate]
> 2007-01-02 20:30:35 3448 9bc COMAPI - WARNING: Download call aborted
> 2007-01-02 20:30:35 3448 9bc COMAPI - WARNING: Exit code =
> 0x80240FFF; Call error code = 0x8024000B
> 2007-01-02 20:30:35 3448 9bc COMAPI ---------
> 2007-01-02 20:30:35 3448 9bc COMAPI -- END -- COMAPI: Download
> [ClientId = MicrosoftUpdate]
> 2007-01-02 20:30:35 3448 9bc COMAPI -------------
> 2007-01-02 20:30:35 816 6e8 Handler FATAL: UH: 0x80070005:
> GetRequiredFilesForSandboxState failed
> 2007-01-02 20:30:35 816 6e8 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadRequests:
> GenerateDownloadRequest failed with 0x80070005.
> 2007-01-02 20:30:35 816 6e8 DnldMgr Error 0x80070005 occurred while
> downloading update; notifying dependent calls.
> 2007-01-02 20:30:35 816 6e8 Agent *********
> 2007-01-02 20:30:35 816 6e8 Agent ** END ** Agent: Downloading
> updates [CallerId = MicrosoftUpdate]
> 2007-01-02 20:30:35 816 6e8 Agent *************
> 2007-01-02 20:30:35 816 6e8 Report REPORT EVENT:
> {D1AA9E0B-A5B2-4788-914D-B2BA1A56F4F9} 2007-01-02
> 20:30:25-0500 1 161 101 {5BC6E116-9964-4452-AE5A-C54BD709BC53} 100 80070005 MicrosoftUpdate Failure Content
> Download Error: Download failed.
> 2007-01-02 20:30:35 816 6e8 Report REPORT EVENT:
> {2BE20F27-8F44-43F1-94E0-55453AA3C0BF} 2007-01-02
> 20:30:27-0500 1 161 101 {1E59F963-12F5-4BFD-A73D-366921779C28} 102 80070005 MicrosoftUpdate Failure Content
> Download Error: Download failed.
> 2007-01-02 20:30:35 816 6e8 Report REPORT EVENT:
> {AFAFEA02-768B-4B4B-8361-9CBC53C437AE} 2007-01-02
> 20:30:28-0500 1 161 101 {AADB419D-3C09-408D-9D64-20A451CBD5BC} 101 80070005 MicrosoftUpdate Failure Content
> Download Error: Download failed.
> 2007-01-02 20:30:35 816 6e8 Report REPORT EVENT:
> {040AD89F-3C2B-41F3-868E-EB083C628005} 2007-01-02
> 20:30:29-0500 1 161 101 {D80D91CF-6361-4FDF-B35D-F05077902973} 100 80070005 MicrosoftUpdate Failure Content
> Download Error: Download failed.
> 2007-01-02 20:30:35 816 6e8 Report REPORT EVENT:
> {BEC09BC7-6573-4956-9CFC-4C32A58410C0} 2007-01-02
> 20:30:30-0500 1 161 101 {2FCDEFD7-B98F-4A25-8DF4-F8060AFC0942} 100 80070005 MicrosoftUpdate Failure Content
> Download Error: Download failed.
> 2007-01-02 20:30:35 816 6e8 Report REPORT EVENT:
> {FD957EC4-5673-46CE-9094-1E21F9421AA0} 2007-01-02
> 20:30:31-0500 1 161 101 {1AFB1AFE-9AAF-4DC4-9DAC-C75303A84655} 100 80070005 MicrosoftUpdate Failure Content
> Download Error: Download failed.
> 2007-01-02 20:30:35 816 6e8 Report REPORT EVENT:
> {173EC38A-0B5C-4C19-B962-C3090F97723A} 2007-01-02
> 20:30:33-0500 1 161 101 {70E702CB-5D44-494D-8594-476AC774CD51} 100 80070005 MicrosoftUpdate Failure Content
> Download Error: Download failed.
> 2007-01-02 20:30:39 816 6e8 Report REPORT EVENT:
> {B37BA078-7FBE-4F6A-AB3D-5F0DFA5C4FE8} 2007-01-02
> 20:30:34-0500 1 161 101 {06F7520C-2CF3-46AB-A457-402327016632} 100 80070005 MicrosoftUpdate Failure Content
> Download Error: Download failed.
>

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