this message can not be sent

janet

unread,

Oct 13, 2007, 8:30:01 AM10/13/07

to

When I try to send an email with a video attached it says this message could
not be sent because there is not enough memory

Gary VanderMolen

unread,

Oct 13, 2007, 1:34:41 PM10/13/07

to

How large is the file you are attaching?
Which antivirus are you using?

--
Gary VanderMolen [MS MVP-WLM]

"janet" <ja...@discussions.microsoft.com> wrote in message news:DE770FBA-E74D-428A...@microsoft.com...

janet

unread,

Oct 13, 2007, 1:43:01 PM10/13/07

to

136 MB McAFee security I think Norton anti virus

Gary VanderMolen

unread,

Oct 13, 2007, 5:25:05 PM10/13/07

to

Well, you have three problems, McAfee, Norton, and the file size.

Most mail providers will not let you send an email that is larger than
a certain size, typically in the 2-10 MB range. Check with
your mail provider as to what their maximum size limit is.

Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS-MVP WLM]

"janet" <ja...@discussions.microsoft.com> wrote in message news:78C6EA9A-067E-4792...@microsoft.com...

James Ezzell

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Nov 27, 2007, 6:29:00 PM11/27/07

to

--
James Ezzell

> When I try to send an email I get a message that says one or more recipients does not have a valid e-mail address. I hae checked the computer and it seems to be set up correctly. I need a solution.

Gary VanderMolen

unread,

Nov 27, 2007, 6:57:00 PM11/27/07

to

The error message is not talking about how your computer is set up.
It sounds like you are using an invalid email address for one of the
intended recipients.
If you need more help with this, right-click on the error message, copy,
then paste it into a reply here.

--
Gary VanderMolen [MS-MVP WLM]

"James Ezzell" <James...@discussions.microsoft.com> wrote in message news:9D66B67D-7E6F-4A59...@microsoft.com...

scott

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Nov 29, 2007, 1:42:03 PM11/29/07

to

scott

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Nov 29, 2007, 1:43:02 PM11/29/07

to

you can't right click on the error message. when it comes up

Gary VanderMolen

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Nov 29, 2007, 3:22:44 PM11/29/07

to

The typical email error message does permit right-clicking, but there
are some Windows error messages that don't. Where right-click doesn't
work, describe the error message as well as you can. If necessary, you
can do a screen grab of it, paste that into Paint, save as a .JPG, then
attach that.

--
Gary VanderMolen [MS-MVP WLM]

"scott" <sc...@discussions.microsoft.com> wrote in message news:83850B62-49DE-4A30...@microsoft.com...

andrea_Imane

unread,

Jan 1, 2008, 7:00:05 AM1/1/08

to

I cant seem to able to start a new thread, since i got my laptop with windows
vista i cannot reply to discussions or topics from the groups that i belong
to, yet i can do this in my old pc with windows xp. Why is this and how can i
send replies to these groups. Andrea

rober...@bellsouthnospam.net

unread,

Jan 1, 2008, 11:14:55 AM1/1/08

to

Try clicking on the group, then Message, then New Message. To send
replies instead, click on Reply for mail, or Reply Group for a newsgroup.

"andrea_Imane" <andrea...@discussions.microsoft.com> wrote in message
news:3EAD9233-B778-4BB6...@microsoft.com...

Dave

unread,

Mar 1, 2008, 12:38:38 PM3/1/08

to

Video files can be quite large... how large is your file?

--
http://get.live.com/wlmail/overview

"beezy" <be...@discussions.microsoft.com> wrote in message
news:DCB88601-999A-4420...@microsoft.com...
> how can i sent a video message from my computer with out it saying not
> enough
> memory?

Gary VanderMolen

unread,

Mar 1, 2008, 2:46:15 PM3/1/08

to

Which antivirus program are you running?

Depending on size, video files should probably be shared through
an intermediate website.

--
Gary VanderMolen, MS-MVP (WLMail)

"beezy" <be...@discussions.microsoft.com> wrote in message news:DCB88601-999A-4420...@microsoft.com...
> how can i sent a video message from my computer with out it saying not enough
> memory?
>
> "janet" wrote:
>

rober...@bellsouthnospam.net

unread,

Mar 11, 2008, 9:55:01 PM3/11/08

to

Many email servers have a limit on the size of outgoing messages of
around 10 MB. You may need to upload this video to a web site
that stores such videos, then send mail with instructions on how to
download it instead of the video itself.

"SaTaje''a Griffin" <SaTajea...@discussions.microsoft.com> wrote in
message news:E39FC4CA-4036-4680...@microsoft.com...
> 240 MB
> --
> Lil Griff 89

Dave

unread,

Mar 11, 2008, 10:28:36 PM3/11/08

to

Most email providers have a limit of 2-10 MB, Gmail has a 20 MB limit.
Even most big file hosting sites have a 100 MB limit.

You might try
http://www.sendthisfile.com/
http://www.transferbigfiles.com/
http://mashable.com/2007/05/23/7-ways-to-send-huge-files-25x-bigger-than-gmail

or use Skype.
or BitTorrent
http://www.poromenos.org/tutorials/bittorrent

--
http://get.live.com/wlmail/overview

"SaTaje''a Griffin" <SaTajea...@discussions.microsoft.com> wrote in
message news:E39FC4CA-4036-4680...@microsoft.com...
> 240 MB
> --
> Lil Griff 89
>
>
> "Gary VanderMolen" wrote:
>

Dr. JPC

unread,

Mar 26, 2008, 7:13:02 PM3/26/08

to

I have installed MSN Office 2007 Professional & changed from MSN hotmail to
Windows Live mail. Now when I try to send an email I get a message that I
don't have an account nor does it recognize my long time email address.
Has anyone had this problem??
snowb...@gmail.com

rober...@bellsouthnospam.net

unread,

Mar 26, 2008, 7:58:34 PM3/26/08

to

For problems with Windows Live Mail, you're likely to get better answers
in newsgroup:

microsoft.public.windows.live.mail.desktop

"Dr. JPC" <Dr...@discussions.microsoft.com> wrote in message
news:5F28F104-CB0B-44D5...@microsoft.com...

briancharlie

unread,

Mar 31, 2008, 5:31:36 AM3/31/08

to

Here too ..XP did works fine with all the installations I want to have
but Vista seems a dull experience...( sometimes..)..Even I have to use
Macbook for installing my Rhubcom.com turbomeeting ( see my sign. )
hardware device to have meetings with clients ..

--
briancharlie

'web conferencing' (http://www.rhubcom.com)
Posted via http://www.vistaheads.com

LOPEZ@discussions.microsoft.com R LOPEZ

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Apr 5, 2008, 8:06:00 PM4/5/08

to

rober...@bellsouthnospam.net

unread,

Apr 5, 2008, 8:41:12 PM4/5/08

to

This often means that the video file is large enough for the resulting
message
to exceed the size limit for your outgoing email server's size limit. This
limit
is set by your email provider, and it's usually difficult to get them to
raise it.
Does it work with smaller attachment files?

It can also mean interference from an antivirus program. What if any
antivirus programs, antispyware programs, firewall programs, and other
security programs do you have?

"R LOPEZ" <R LO...@discussions.microsoft.com> wrote in message
news:4FF09113-70EF-4FD8...@microsoft.com...

jim

unread,

Apr 13, 2008, 9:50:01 AM4/13/08

to

rober...@bellsouthnospam.net

unread,

Apr 13, 2008, 10:30:09 AM4/13/08

to

"jim" <j...@discussions.microsoft.com> wrote in message
news:BD83BF36-43FE-4D89...@microsoft.com...

How much free RAM memory do you have when you try this? How big is
the video file?

Many email providers set a limit on the size of messages you can send,
including any attachments.

Also, Windows Mail is not good at reporting errors caused by interference
from antivirus programs and often says that they were caused by running
out of memory instead. What if any antivirus programs do you have?

lobo@discussions.microsoft.com christ lobo

unread,

Apr 16, 2008, 12:49:06 PM4/16/08

to

thank u

Gary VanderMolen

unread,

Apr 16, 2008, 5:11:53 PM4/16/08

to

Well, you have two problems.
1. That file is way too large to send via email.
2. McAfee is not compatible with Windows Mail, and is likely to
cause mail problems over time.

For (1), I was going to recommend http://www.yousendit.com
but I see the largest file they will send for free is 100 MB. You can
Google for similar services that have a larger free file allowance.

For (2), I recommend that you uninstall McAfee, then download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)

"christ lobo" <christ lo...@discussions.microsoft.com> wrote in message news:1C7B4633-9CCC-468B...@microsoft.com...

tashfeen

unread,

Apr 17, 2008, 2:36:02 PM4/17/08

to

janet, i think it's mainly a RAM issue since the error message says
you don't have enough memory. how much RAM do you have installed?
other than that, McAfee Security and Norton have both been known to
cause problems with a variety of things, and they're also very RAM-
intensive. so i'd suggest it's time you opted for a different
antivirus and firewall. you might want to follow the following steps:

1. check out and download RAMBooster:
http://techqi.blogspot.com/2008/04/really-useful-stuff-rambooster-2.html.
it's extremely handy for systems with low memory.
2. go for a different firewall:
http://techqi.blogspot.com/2008/01/miscellaneous-security-software-part-2.html.
i'd suggest ZoneAlarm, but you might want to tryout the latest version
of Comodo, which reportedly eats less memory.
3. go for a different antivirus: http://avscan.blogspot.com. read the
reviews and decide for yourself. i wouldn't suggest AVG; it's been
horrible from my experience.
4. if you're using broadband, try speeding up your internet speed:
http://techqi.blogspot.com/2008/04/how-to-put-your-broadband-on-alien.html.
since you're trying to send a large file this could help. you might
also want to split the file and send it: http://www.google.ca/search?hl=en&q=split+large+files&meta=.

hope this helps.
--
tashfeen
http://avscan.blogspot.com
http://techqi.blogspot.com

On Apr 16, 2:11 pm, "Gary VanderMolen" <g...@NoMail.invalid> wrote:
> Well, you have two problems.
> 1. That file is way too large to send via email.
> 2. McAfee is not compatible with Windows Mail, and is likely to
> cause mail problems over time.
>

> For (1), I was going to recommendhttp://www.yousendit.com

> but I see the largest file they will send for free is 100 MB. You can
> Google for similar services that have a larger free file allowance.
>
> For (2), I recommend that you uninstall McAfee, then download
> and install a more compatibleantiviruslike:
> AVG free edition:http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
> or
> Avast free edition:http://www.avast.com/eng/download-avast-home.html
>
> With either of those, during the install phase you must select custom
> install, and then deselect the email scanning option.
> --
> Gary VanderMolen, MS-MVP (WLMail)
>

> "christ lobo" <christ l...@discussions.microsoft.com> wrote in messagenews:1C7B4633-9CCC-468B...@microsoft.com...
>
>
>
> > thank u
>
> > "janet" wrote:
>
> >> 136 MB McAFee security I think Nortonanti virus

>
> >> "Gary VanderMolen" wrote:
>
> >> > How large is the file you are attaching?

> >> > Whichantivirusare you using?

>
> >> > --
> >> > Gary VanderMolen [MS MVP-WLM]
>

> >> > "janet" <ja...@discussions.microsoft.com> wrote in messagenews:DE770FBA-E74D-428A...@microsoft.com...

> >> > > When I try to send an email with a video attached it says this message could

> >> > > not be sent because there is not enough memory- Hide quoted text -
>
> - Show quoted text -

rod retired relaxed

unread,

Apr 21, 2008, 8:10:00 AM4/21/08

to

I have been recieving e-mail from this source for awhile and had added them
to my list of contacts. Now the message says it is invalid. When I type in
the address or call and have them send another I try to add it again and it
says the address is already in my contacts but will not allow me to send.
--
rod

Gary VanderMolen

unread,

Apr 21, 2008, 4:08:17 PM4/21/08

to

To repeat myself:

If you need more help with this, right-click on the error message, copy,
then paste it into a reply here.

--
Gary VanderMolen, MS-MVP (WLMail)

"rod retired relaxed" <rodretir...@discussions.microsoft.com> wrote in message
news:95715254-AAE8-4F01...@microsoft.com...

jenney

unread,

Apr 24, 2008, 1:13:14 PM4/24/08

to

rober...@bellsouthnospam.net

unread,

Apr 24, 2008, 2:27:17 PM4/24/08

to

"jenney" <jen...@discussions.microsoft.com> wrote in message
news:C68DA03E-4831-46B8...@microsoft.com...

How big is the video? Many email providers have a size limit for messages
that you upload, including any attachments.

Also, problems in Windows Mail caused by antivirus programs are sometimes
reported as if the cause was not enough memory instead. What if any

fairykhan

unread,

May 9, 2008, 10:28:01 AM5/9/08

to

why not sent

noakes@discussions.microsoft.com eithne noakes

unread,

May 26, 2008, 3:16:01 PM5/26/08

to

i want to send e-mail without video but cannot

"janet" wrote:

> When I try to send an email with a video attached it says this message could

rober...@bellsouthnospam.net

unread,

May 26, 2008, 4:16:12 PM5/26/08

to

What happens if you try to do it?

If you get any error messages, right click on them and copy the
entire error messages into your next message.

Also, if the message you tried to send with video attached is still
in your Outbox, can you move it to the Drafts folder or delete it?
If not, break your connection to the internet, and while it is broken,
try to move or delete it again.

"eithne noakes" <eithne noa...@discussions.microsoft.com> wrote in message
news:1D30435F-CC7E-40E8...@microsoft.com...

wilson

unread,

Jun 3, 2008, 10:19:01 PM6/3/08

to

"Gary VanderMolen" wrote:

> How large is the file you are attaching?

> Which antivirus are you using?

> i don't know
> -- avr

> Gary VanderMolen [MS MVP-WLM]
>
>
> "janet" <ja...@discussions.microsoft.com> wrote in message news:DE770FBA-E74D-428A...@microsoft.com...

rober...@bellsouthnospam.net

unread,

Jun 4, 2008, 3:21:38 PM6/4/08

to

If you have anything from Norton, McAfee, or Trend installed,
tell us what you have.

Also check if you have either the Google Toolbar program or
SMS Desktop installed, and if so, uninstall them. Using a website
that offers a Google Search is not a problem, but check your
list of installed programs.

"wilson" <wil...@discussions.microsoft.com> wrote in message
news:46B610CF-F13C-431F...@microsoft.com...

CAREY

unread,

Jun 14, 2008, 3:59:00 AM6/14/08

to

CAREY

unread,

Jun 14, 2008, 4:02:00 AM6/14/08

to

CAREY

unread,

Jun 14, 2008, 4:01:01 AM6/14/08

to

CAREY

unread,

Jun 14, 2008, 4:01:00 AM6/14/08

to

CAREY

unread,

Jun 14, 2008, 4:04:00 AM6/14/08

to

CAREY

unread,

Jun 14, 2008, 4:06:00 AM6/14/08

to

CAREY

unread,

Jun 14, 2008, 4:07:01 AM6/14/08

to

rober...@bellsouthnospam.net

unread,

Jun 16, 2008, 2:44:43 PM6/16/08

to

Sending the same message every few minutes is more likely to make your
help slower than faster.

How big a video? Many email providers set a limit of around 10 MB on
how big a message they'll accept, including all attachments.

"CAREY" <CA...@discussions.microsoft.com> wrote in message
news:0A1C58BB-A964-4C76...@microsoft.com...

Bryce Buzzell

unread,

Jul 7, 2008, 1:40:01 AM7/7/08

to

--
Bryce Buzzell

rober...@bellsouthnospam.net

unread,

Jul 7, 2008, 4:00:55 PM7/7/08

to

How big is the video? Most email providers set a limit on how big a
message you can send, including all attachments. This limit is often
around 10 MB.

"Bryce Buzzell" <BryceB...@discussions.microsoft.com> wrote in message
news:5E88EADD-55B6-4D08...@microsoft.com...

julie

unread,

Jul 11, 2008, 9:17:01 AM7/11/08

to

julie

unread,

Jul 11, 2008, 9:18:01 AM7/11/08

to

"janet" wrote:

> When I try to send an email with a video attached it says this message could
> not be sent because there is not enough memory

did you get a reply janet? i have the same problem too

Gary VanderMolen

unread,

Jul 11, 2008, 1:56:29 PM7/11/08

to

If you want custom help, please describe your issue in detail,
complete with a copy of any error message.

--
Gary VanderMolen, MS-MVP (Mail)

"julie" <ju...@discussions.microsoft.com> wrote in message news:068CF41E-30EB-4AAA...@microsoft.com...

bruce

unread,

Sep 2, 2008, 2:19:00 PM9/2/08

to

Did windows advise a solution for sending video attachments.
--
b

Gary VanderMolen

unread,

Sep 2, 2008, 4:43:09 PM9/2/08

to

Yes, 'windows' responded. :-)

If you would like some custom help for your issue, please describe it in detail,
complete with any error messages.

--
Gary VanderMolen, MS-MVP (Mail)

"bruce" <br...@discussions.microsoft.com> wrote in message news:77949398-967E-40A4...@microsoft.com...

JANET

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Oct 19, 2008, 7:55:01 PM10/19/08

to

Unknown

unread,

Oct 19, 2008, 8:15:01 PM10/19/08

to

"janet" wrote:

> When I try to send an email with a video attached it says this message could

> not be sent because there is not enough memory.
I'VE NEVER HAD PROBLEM WITH XP- NOW I HAVE ALL KINDS OF PROBLEMS WITH
VISTA!!!!!!!!!!!!! HATE IT- WHY DID YOU TURN THIS OUT!!!!!!!!!!

Gary VanderMolen

unread,

Oct 19, 2008, 9:28:48 PM10/19/08

to

Better get that stuck Caps Lock key looked at.
If you have another issue you would like help with, give us the details
and include any error messages.

--
Gary VanderMolen, MS-MVP (Mail)

"RAR5...@AOL.COM" <RAR5...@AOL.COM@discussions.microsoft.com> wrote in message
news:31B54C6F-99A3-497D...@microsoft.com...

paul

unread,

Nov 1, 2008, 3:46:01 AM11/1/08

to

bong

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Nov 6, 2008, 3:24:00 AM11/6/08

to

Martinez@discussions.microsoft.com Fidel Martinez

unread,

Dec 9, 2008, 12:45:01 AM12/9/08

to

sambarber

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Feb 4, 2009, 6:45:04 AM2/4/09

to

isabel

unread,

Aug 1, 2009, 9:13:01 AM8/1/09

to

says that i can send any message@discussions.microsoft.com it says that i can send any message

unread,

Aug 28, 2009, 4:10:01 PM8/28/09

to

daniela--..

unread,

Nov 8, 2009, 5:34:01 PM11/8/09

to

gggrfgv

"janet" wrote:

> 136 MB McAFee security I think Norton anti virus

>
> "Gary VanderMolen" wrote:
>
> > How large is the file you are attaching?
> > Which antivirus are you using?
> >

> > --

> > Gary VanderMolen [MS MVP-WLM]
> >
> >
> > "janet" <ja...@discussions.microsoft.com> wrote in message news:DE770FBA-E74D-428A...@microsoft.com...

Bill

unread,

Dec 15, 2009, 11:25:01 AM12/15/09

to

For Gary:why are Norton and McAfee not compatible and will cause problems
over time!!!!?????
--
Bill

Charlie Tame

unread,

Dec 15, 2009, 12:07:25 PM12/15/09

to

Antivirus by it's nature have to be fairly aggressive and email clients
and servers can be sensitive to "Timing" and the flow of data, so if an
antivirus tries to pull a mail out of an incoming stream from the server
it can upset that flow. This can also have an impact if mails are stored
in a database like Outlook Express used to store them. If the antivirus
suddenly pulls out an infected piece of a mail the data store can become
corrupt.

Having you incoming mail checked sounds like a good idea, but from
experience it is only a matter of time before something like this goes
wrong, and your active protection knows about exactly the same viruses
so having your emails scanned as they come in really adds nothing but
extra risk.

Gary VanderMolen (MVP)

unread,

Dec 15, 2009, 1:16:16 PM12/15/09

to

I know this from long experience with providing technical support for
mail users. For some additional information, see
http://www.oehelp.com/OETips.aspx#3 and
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

"Bill" <Bi...@discussions.microsoft.com> wrote in message news:8CF20771-84E3-4B9C...@microsoft.com...

Sam Hobbs

unread,

Dec 16, 2009, 1:46:15 AM12/16/09

to

Viruses and other malicious software do tricky things; the better that
antivirus programs get, the more complicated and advanced that malicious
software must be. To be most effective, they (the malicious software and the
anti-malicious software) must do undocumented things within Windows.
Originally, Windows was not designed for security but Microsoft is improving
security in each new version of Windows.

If software developers are sloppy, they can easily make mistakes and those
mistakes can be very costly. Management attempts to avoid paying the price.
Well-organized and careful developers are costly; if management does not
understand the value of good developers, then they will employ or use
lower-quality developers and they will avoid dealing with the costs that
result from that.

There is one company in particular that I know provides long technical
instructions for their customers to use to fix problems caused by the
company's software. They don't pay for inexpensive script programmers that
can automate the process so their customers are not inconvenienced. That
shows a strong disregard of quality. They continue to sell software only due
to their reputation, and their reputation is quickly being destroyed by
themselves. When experts here say that an antivirus software often causes
problems, they have ample justification for saying that from past
experiences.

"Bill" <Bi...@discussions.microsoft.com> wrote in message
news:8CF20771-84E3-4B9C...@microsoft.com...

Level Doc@discussions.microsoft.com Next Level Doc

unread,

Dec 29, 2009, 7:43:01 PM12/29/09

to

bridget

unread,

Dec 29, 2009, 9:17:10 PM12/29/09

to

I cannot send e-mail but do receive. My internet support told me it is a
Microsoft issue not a internet. What exactly is the issue? My PC has been
great except for this problem as of Dec 27th. I contacted the support folk's
at Microsoft and they said they would could look at the problem for $200
plus since I do not have a software warranty. I didn't , since I have read
of so many other's with the same problem in the last few day's My PC is a
year old. Anyone have any idea's?
"Next Level Doc" <Next Level D...@discussions.microsoft.com> wrote in message
news:757ACCDF-68C7-4B4A...@microsoft.com...

slk759

unread,

Dec 30, 2009, 1:20:22 AM12/30/09

to

Please copy and paste the error message you get into this post. Have you
checked the Windstream web pages for instructions?

"bridget" <bf2...@windstream.net> wrote in message
news:#OKq1YPi...@TK2MSFTNGP02.phx.gbl...

mani

unread,

Apr 13, 2010, 3:53:02 PM4/13/10

to

lypolintan74

unread,

May 7, 2010, 2:51:01 AM5/7/10

to

matt

unread,

May 12, 2010, 5:26:41 PM5/12/10

to

i cant send any messages
"lypolintan74" <lypol...@live.ca> wrote in message
news:549B3446-323F-4F23...@microsoft.com...

Gary VanderMolen [MVP]

unread,

May 12, 2010, 6:50:02 PM5/12/10

to

We can't help without more details.
Do you get an error message when you try to send? If so, right-click
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"matt" <special...@yahoo.com> wrote in message news:et9OUnh8...@TK2MSFTNGP06.phx.gbl...

lamranialibenmohamedbenalitangier

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Jun 9, 2010, 5:41:40 PM6/9/10

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lamranialibenmohamedbenalitangier

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Jun 9, 2010, 5:41:40 PM6/9/10

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