Sending mails through Windows Mail, receiving replies through gmai
MAR
but could receive through my Windows Mail account. Gary said to change my
outgoing mail SMTP, for a gmail account instead of the one I had (which is a
company email address).
The problem: I send mails through my company account/mail and the answers
land in my gmail inbox with my gmail address on it. I do not want that
because I'm dealing with clients and need to reflect a business address. I
need to have the same outgoing and incoming address.
Please help me here to correct this.
Thank you!
MAR
Angelica.
Gary VanderMolen (MVP)
1. Log in to your Gmail account via http://mail.gmail.com, then go here:
http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&answer=22370
Follow the procedure explained there to allow your business 'From' address
to be used with Gmail. When completed:
2. Open your Windows Mail, go to Tools, Accounts, select that mail
account, click Properties. On the General tab change the name and/or
email address as desired to reflect your business.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"MAR" <M...@discussions.microsoft.com> wrote in message news:49B8C857-A23A-4609...@microsoft.com...
MAR
steps, tried to establish account with my business, didn't let me do it.
Established it with gmail and I don't like what I get when I send emails:
xxxxxx (xxx...@gmail.com) on behalf of xxxxxxxx (rep...@corralvictoria.cl)
ON BEHALF OF...??? I can't have that happen. How can I solve this please?
thanks! MA
"Gary VanderMolen (MVP)" wrote:
> .
>
MAR
Followed your instructions Gary but couldn't set up business account, had to
use gmail. When sending email through my business mail i get this
unacceptable message:
Xxxxxxx (xxx...@gmail.com) on behalf of Xxxxxxx (rep...@corralvictoria.cl)
ON BEHALF!! I don't want to read that!! it is not professional. I changed
the setting to reflect the rep_usa as default on gmail and didn't help
either. Any suggestions please???
Thanks! MAR
"Gary VanderMolen (MVP)" wrote:
> .
>
Gary VanderMolen (MVP)
I just set up my Gmail account with a custom 'From' address, and when I
used it to send a message, the email as received in Windows Mail did not
show any evidence of being sent via Gmail. To be sure, when I looked at
the hidden headers (Ctrl+F3) there was a "Sender:" header that did
reveal the Gmail account address. My understanding is that the Microsoft
Outlook email program is one of very few that will take the hidden Sender
info and uses it to generate a visible "on behalf of" disclosure.
So, did you use Outlook to view the received message? Obviously, this
workaround is not perfect. You may want to investigate whether your ISP
will allow you to send email with any 'From' address. Some do, and they
are not likely to be sophisticated enough to add the hidden Sender header.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"MAR" <M...@discussions.microsoft.com> wrote in message news:A29FDA15-B26E-49FE...@microsoft.com...
MAR
(me) If I send it to myself using any of my email accounts, it shows like
that.
"Gary VanderMolen (MVP)" wrote:
> .
>
MAR
I'm looking at a "sent mail" address line. When I send an email from my
business mail (Windows Mail) to any of my other email addresses, that is what
shows up.
"Gary VanderMolen (MVP)" wrote:
> Where exactly are you looking when you see that unacceptable
> "Xxxxxxx (xxx...@gmail.com) on behalf of Xxxxxxx (xx...@corralvictoria.cl)"
> .
>
Gary VanderMolen (MVP)
shows that "on behalf of" phrase?
I don't think the sender is adding it because it doesn't do it for me
when I send from Windows Mail via the Gmail server using a
custom 'From' address.
Have you tried using your ISP's SMTP server to see if it will accept a
custom 'From' address?
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"MAR" <M...@discussions.microsoft.com> wrote in message news:B9D643FE-3B3D-4571...@microsoft.com...
Gary VanderMolen (MVP)
Sent Items folder of the computer you did the sending from?
I did the same test as you, and my sent copy does not say anything
about "on behalf of".
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"MAR" <M...@discussions.microsoft.com> wrote in message news:1DCA8448-FF43-428E...@microsoft.com...
slk759
Just a supportive FYI - I have one of these accounts too (school uses WLM
with custom @schoolname.edu) and I have to use my ISP SMTP which requires
login credentials when I send (I don't like "remember me" options). But the
received mail shows the From address as either my full name or the school
e-address (not the ISP e-address) as setup in the Account - General tab -
User Information section. If I look at it in WM or WLM it shows my full
name - if I look at it in the web access it shows my full name and school
e-address. The header shows the school e-address first, and the ISP
e-address further down. So, if I'm sending school mail to someone whom I
want to see the school reference, that is what they are seeing (and not my
ISP address which would be unfamiliar to them).
"Gary VanderMolen (MVP)" <ga...@NoMail.invalid> wrote in message
news:ux6jiQwe...@TK2MSFTNGP06.phx.gbl...
MAR
people in my company I send emails to, complain that I'm sending emails using
my gmail.com address, which I'm not since I'm composing and sending those
mails via Windows Mail. Actually I NEVER use gmail.com mail for anything!
So, when I receive "my own mail" I send myself from x...@companyname.cl to my
mail at Hotmail it says MY NAME (xx...@gmail.com) on behalf of MY NAME
(xx...@companyname.cl) ----- And that's what my company AND a "sister" company
y mail to, receives.
I don't understand this because apparently the clients I deal with here in
the US have responded to me directly to the xx...@companyname.cl and not
gmail.com
ANY clue here? has something to do with the .cl extension?
"Gary VanderMolen (MVP)" wrote:
> .
>
MAR
> No, I'm looking at emails I sent myself to my Hotmail address. Also, the
> people in my company I send emails to, complain that I'm sending emails using
> my gmail.com address, which I'm not since I'm composing and sending those
> mails via Windows Mail. Actually I NEVER use gmail.com mail for anything!
>
> So, when I receive "my own mail" I send myself from x...@companyname.cl to my
> mail at Hotmail it says MY NAME (xx...@gmail.com) on behalf of MY NAME
> (xx...@companyname.cl) ----- And that's what my company AND a "sister" company
> y mail to, receives.
> I don't understand this because apparently the clients I deal with here in
> the US have responded to me directly to the xx...@companyname.cl and not
> gmail.com
ALSO: When I send emails to clients using x...@companyname.cl, I also get a
copy of that mail in my gmail inbox.
slk759
Did you try using your ISP's SMTP server for you outgoing mail instead of
Gmail? Who is your ISP?
The From address is selected on the Windows Mail email compose window's From
line (click the arrow at the the end, or right click anywhere on the line).
If you are picking the company email address from that list you need to
verify what you have setup for that account at Windows Mail - Tools -
Accounts - General tab - User Information. What do you have there? (The
Server tab should reflect either the Gmail or ISP SMTP server, whichever
you've had to use - that's okay - but you need the User Info on the General
tab to reflect your company info.)
If you are selecting the company address in the From line and the User Info
for that account is entered as your company, then you need to address
whoever you're using for your SMTP server (see Server tab on account setup).
If it is Gmail, then maybe they can not support use of an "other" address
and plug in the Gmail address (with the "On behalf" message). If it is your
ISP maybe they can not support use of an "other" address. But you need to
ask them, the issue is not within Windows Mail.
Alternatively, have you asked anyone at your company to share with you how
they have theirs set up?
"MAR" <M...@discussions.microsoft.com> wrote in message
news:21CEABB8-EF8D-44C3...@microsoft.com...
MAR
PLEASE BEAR WITH ME... READ WITHIN YOUR TEXT.
"slk759" wrote:
> Did you try using your ISP's SMTP server for you outgoing mail instead of
> Gmail? Who is your ISP? THAT'S HOW I STARTED THE EMAIL CONECTION WITH THE FOREIGN COMPANY, THEY GAVE ME THEIR SMPT AND IT WORKED WELL FOR A WHILE UNTIL I STARTED USING COX WEB CONECTION. THAT'S WHEN THE TROUBLE STARTED AND I WAS TOLD TO CHANGE DE "SENDER SETTINGS" USING GMAIL AND THAT'S WHAT'S CAUSING THIS TROUBLE - ONLY - WHEN I COMMUNICATE WITH PEOPLE FROM MY COMPANY AND THEIR SISTER COMPANY, WHICH I DON'T KNOW IF THEY USE THE SAME PROVIDER. I'M NOT SURE WHO IS MY ISP, IS MY INTERNET SERVICE OR MY COMPANY'S? MY SERVICE PROVIDER NOW IS QWEST.
>
> The From address is selected on the Windows Mail email compose window's From line (click the arrow at the the end, or right click anywhere on the line). I DON'T HAVE AN ARROW TO CLICK AND CANNOT RIGHT CLICK THE "FROM" ADDRESS, I DON'T UNDERSTAND WHAT YOU MEAN HERE.
> If you are picking the company email address from that list you need to
> verify what you have setup for that account at Windows Mail - Tools -
> Accounts - General tab - User Information. What do you have there? ON THE "GENERAL" TAB "MAIL ACCOUNT" SAYS "WINDOWS MAIL", USER INFORMATION - NAME= MY NAME, ORGANIZATION= MY COMPANY NAME, E-MAIL ADDRESS=X...@XXX.CL, REPLY ADDRESS=X...@XXX.CL (BOTH THE SAME AND THIS IS MY EMAIL ADDRESS W/THE COMPANY), A "CHECK" IN THE "INCLUDE THIS ACCOUNT WHEN RECEIVING MAIL OR SYNCHRONIZING".
(The Server tab should reflect either the Gmail or ISP SMTP server,
whichever
> you've had to use - that's okay - but you need the User Info on the General
> tab to reflect your company info.) > SERVER - INCOMING MAIL SERVER IS A "POP3". INCOMING MAIL (POP3) MA...@XXX.CL, OUTGOING MAIL (SMTP) SMTP.GMAIL.COM, INCOMING MAIL SERVER - E-MAIL USERNAME=MY EMAIL X...@XXX.CL. "OUTGOING MAIL SERVER" IS CHECKED... "MY SERVER REQUIRES AUTHENTICATION
> If you are selecting the company address in the From line I DON'T KNOW HOW TO SELECT THE "FROM" LINE, WHEN I "CREATE MAIL" IN WINDOWS MAIL, I JUST CHOOSE THE PEOPLE I SEND IT TO AND MY EMAIL ADDRESS APPEARS AUTOMATICALLY WHEN I SEND THE EMAIL. I REALLY DON'T UNDERSTAND THIS and the User Info for that account is entered as your company, then you need to address whoever you're using for your SMTP server (see Server tab on account setup). THE SMTP SERVER THE SAME AS THE "OUTGOING MAIL (SMTP) IN THE WINDOWS MAIL PROPERTIES? IF SO, THEN IS SMTP.GMAIL.COM.
> If it is Gmail, then maybe they can not support use of an "other" address
> and plug in the Gmail address (with the "On behalf" message). If it is your
> ISP maybe they can not support use of an "other" address. But you need to
> ask them, WHO DO I ASK??? the issue is not within Windows Mail.
>
> Alternatively, have you asked anyone at your company to share with you how
> they have theirs set up? NO. AND I APPRECIATE YOU TRYING TO HELP ME HERE. I THINK I MIGHT NEED SOME "WALKING THROUGH" THIS PROBLEM. THANKS!
> .
>
MAR
EMAILS AT ALL NOW...
Subject 'test', Account: 'Windows Mail', Server: 'smtp.gmail.com', Protocol:
SMTP, Port: 465, Secure(SSL): No, Error Number: 0x800CCC19
===============================
"slk759" wrote:
> .
>
MAR
NAME AND PASSWORD" ... I DIDN'T HAVE TO DO THIS BEFORE AND I DON'T KNOW WHAT
INFORMATION TO USE. I TRIED USING MY PERSONAL MAIL AND PASSWORD AND THE
COMPANY'S AND DIDN'T WORK. SO NOW I'M REALLY IN A PICKLE BECAUSE I CANNOT
EVEN SEND MAILS. THIS IS A NIGHTMARE! PLEASE HELP ASAP!!!!!!!!!!!
"slk759" wrote:
> .
>
MAR
BUT THE OTHER ISSUES REMAIN... PLS HELP ME OUT HERE... THANKS!
"slk759" wrote:
> .
>
slk759
From the Gmail "HELP" link by typing in the search "on behalf of" . . . . .
. .
http://mail.google.com/support/bin/answer.py?hl=en&answer=22370
The last paragraph under the section titled "I'm a Gmail or Google Apps user
sending from an external address." reads as follows - read the last sentence
multiple times if needed ;) . . . . (Microsoft Outlook = Windows Mail in
your case):
"Your Gmail address will still be included in your email header's sender
field, to help prevent your mail from being marked as spam. Most email
clients don't display the sender field, though some versions of Microsoft
Outlook may display "From yourus...@gmail.com on behalf of
custom...@mydomain.com." For this reason, if you don't want 'on behalf
of' to appear in any of your messages, we recommend using the SMTP servers
of your other email provider."
That "we recommend using the SMTP server of your other email provider"
presents you with this alternate option . . . . . Your ISP is Cox
(apparently, based on what you said - you use Cox High Speed Internet -
right?) and I believe you are Cox "West" according to your post's headers.
I used this reference: http://support.cox.com/ then selected "Email"
in the "Learning Center" box, then selected "Windows Mail" in the "Select
Sub Topic" box, then selected the first "How to: Configure SMTP
Authentication in Windows Mail in Windows Vista". There's pictures there
that correlate to the following . . . . .
Go to Tools - Accounts - select the Company account - Properties. NOTE:
You will have to change all of the SMTP settings (NOT the POP / incoming
settings though). So you may want to copy all of that current setup down -
each tab, all fields, and checkboxes - maybe make screen prints - in case
you have to go back to it.
Now the changes . . . . On the Servers tab find "Outgoing mail server
(SMTP):" and enter, smtp.west.cox.net
At the bottom, CHECK "My server requires Authentication", and click the
"Settings..." button, and enter in "Logon Using" your COX email
(M...@cox.net - or whatever it is) - DO NOT check the box for "Log on using
Secure Password Authentication (uncheck it if there's a check there from
your previous setup!). Click the "Apply" button on the bottom of that tab,
and go to the "Advanced tab". ~~~~~~~ On the Advanced tab - Server Port
Numbers - the "Outgoing mail (SMTP):" should be 465 and a CHECK should be
in "This server requires a secure connection (SSL)" box right below it.
Click the "Apply" and then the "Okay" buttons on the bottom of that tab.
Close out, test an email and let us know. Don't be surprised *** if *** you
get a logon prompt anyway when you send that email - my "special" account
gives me a logon. You will be logging into COX, so use that email and
password *** if *** you get a logon prompt (I don't use those "remember me"
options in the account setup- I think that's why I'm getting the logon
prompt).
Good Luck !!
"MAR" <M...@discussions.microsoft.com> wrote in message
news:2688E42B-D48A-4B37...@microsoft.com...
Gary VanderMolen (MVP)
the SSL option (required by Gmail).
Go to Tools, Accounts, select that account, Properties, Advanced,
then check the SSL option for the outgoing (SMTP) server only..
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"MAR" <M...@discussions.microsoft.com> wrote in message news:4EE2ACDA-C2AC-4A9F...@microsoft.com...
slk759
"From:" line (just like there's a "To:" and a "Subject:" line). You can
"right click" (the right mouse button) anywhere in the blank area of that
line to see the list - or - at the far right end of that line you should see
a little downward pointing arrow - click on it to get a list. You would
want to pick you company email address. And hopefully, that COX SMTP setup
I told you to use on that account will work and display your company name /
email.
"MAR" <M...@discussions.microsoft.com> wrote in message
news:2688E42B-D48A-4B37...@microsoft.com...
Gary VanderMolen (MVP)
a message if you have only one mail account set up.
Note: When posting here please do not keep your Caps Lock key on.
It makes reading text more difficult, and is contrary to posting conventions.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"MAR" <M...@discussions.microsoft.com> wrote in message news:193C7A01-E471-4940...@microsoft.com...
Gary VanderMolen (MVP)
Cox or from Qwest. Please let us know which company bills you every month for
your Internet connection. That would be your ISP.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"MAR" <M...@discussions.microsoft.com> wrote in message news:2688E42B-D48A-4B37...@microsoft.com...
slk759
I think MAR just had the caps on because they answered in-line to one of my
posts and wanted me to be able to distinguish their replies. Then just
didn't turn it off, forgot, or whatever.
"Gary VanderMolen (MVP)" <ga...@NoMail.invalid> wrote in message
news:ODlw29Ef...@TK2MSFTNGP06.phx.gbl...
slk759
the COX setup I provided is still valid except, the server name should
change to "smtp.qwestoffice.net" according to:
http://help.qwestoffice.net/documents/gb/gettingstarted/old/Using_E-Mail/Send_&_Receive_E-Mail_Messages/Configure_E-Mail_Clients.htm
"Gary VanderMolen (MVP)" <ga...@NoMail.invalid> wrote in message
news:#XL1oAFf...@TK2MSFTNGP06.phx.gbl...
MAR
follow slk759's instructions on how to fix this problem using the (Cox) Qwest
info. Will let you know if it worked. Thanks!!! MAR
"slk759" wrote:
> .
>
MAR
gave me, got into cox's and qwest's web site and followed their steps, which
were similar, and still the same problem. About the "From" line you tell me.
I don't have that feature. My Windows Mail has a "Create Mail" and when I get
that window, I only have a choice of "To:", "CC": and "Subject":. If I right
click on that area you told me, I don't get anything, nor I see any little
arrow anywhere.
Remember when you give me any instructions, I have Qwest. I tried to
establish another email account with Qwest with my company's email and it
wouldn't let me. I give up for now.
"slk759" wrote:
> .
>
Gary VanderMolen (MVP)
I already answered that point yesterday. You will not have an option for
multiple 'From' selections in the compose screen unless you have more than
one mail account set up. It sounds like you only have *one* mail account
set up in your Widows Mail. You don't need multiple mail accounts if your
needs only require one mail account.
We can't help you unless you
a) provide a clear answer as to who your ISP is (Cox or Qwest), and
b) post the error message you get when you try sending after substituting
your ISP's SMTP server.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"MAR" <M...@discussions.microsoft.com> wrote in message news:295F5592-D464-47B2...@microsoft.com...
MAR
1- I only have one account with Windows Mail, business, don't want another
one.
2- If you read my last note, second paragraph says.... I have Qwest. - ISP
3- Cannot post error since I don't get any. The error is in the "From" line.
It says "Myname (xx...@gmail.com) on behalf of Myname (xx...@companyname.cl)
4- I canot have this when I contact clients
Thanks!
"Gary VanderMolen (MVP)" wrote:
> .
>
MAR
both, outgoing and incoming mail. that's what causing the troubles.
"Gary VanderMolen (MVP)" wrote:
> .
>
Gary VanderMolen (MVP)
You pay them good money each month, so they should be willing to support you.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"MAR" <M...@discussions.microsoft.com> wrote in message news:C0543949-A4FD-450A...@microsoft.com...
Gary VanderMolen (MVP)
an outgoing (SMTP) server port other than port 25, it's not going to work
the way you want.
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"MAR" <M...@discussions.microsoft.com> wrote in message news:B7264141-917E-4263...@microsoft.com...
slk759
post on 12-13-2009 has instructions)? You said you understood and would try
it. I gave you the setup for COX - my mistake. But those settings are the
same for QWEST, you just have to substitute their server name,
"smtp.qwestoffice.net" and that setup uses SMTP port 465 so you won't run
into the port 25 block.
"MAR" <M...@discussions.microsoft.com> wrote in message
news:B7264141-917E-4263...@microsoft.com...
MAR
send to my company (boss) overseas and not with clients here (?very odd) I
have left it alone if fear I might run into other troubles. But I might try
your instructions with Qwest once more. Thanks a million! MAR
J
"slk759" <slk...@nowhere.com> wrote in message
news:ObFeKnnf...@TK2MSFTNGP05.phx.gbl...
Bruce Hagen
Nothing to set up, just use BCC.
To use the BCC (Blind Carbon Copy) feature, In a new message window,
either click View | All Headers and type in the addresses separated by a;
Or: Click the To button. You will see your list of contacts and the choice
of putting them in the To, CC, or BCC field. Click on an address, then
click BCC to add it. Repeat for all the contacts you want. (Note: Most
ISPs have limits as to how many e-mails you can send a one time. 25 is
common, but it varies).
Put your own address in the To box. This is the only address/name that any
recipient will see. If you leave the To field blank, some people may not
receive the e-mail due to message rules they have set up, or restrictions
set by their ISP.
You can also make an entry in the Address Book using your e-mail address,
but putting something like Mailing List in the display field.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA
"J" <jdix...@kc.rr.com> wrote in message
news:eZ3x4d0i...@TK2MSFTNGP05.phx.gbl...