Cannot access Secure News Server (SSL Connection)

Ray Konopka

unread,

Apr 3, 2007, 4:04:24 AM4/3/07

to

Hi Everyone,

I have a new Vista machine and I am trying to setup Windows Mail
to access a private newsgroup that requires a secure connection (SSL)
{Advanced Page in Newsgroups Properties - port 563}.

Anyway, after creating the news account, I then try to access the
newsgroup list. Almost immediately, I get a message that says
that "The TCP/IP connection was unexpectedly terminated by the
server."

The odd thing is that I have my old machine, which is running
Win XP SP2 and using Outlook Express 6, and it has no problems
accessing the private newsgroup.

I have verified that all the information is correct. I also do not have
any problems accessing normal newsgroups (i.e. non SLL connections).

Any information would be most helpful.

Ray
--
Ray Konopka
Raize Software, Inc.

Julian

unread,

Apr 4, 2007, 9:42:00 PM4/4/07

to

"Ray Konopka" wrote:

I've had similar problems with Outlook Express/Vista but
for some reason or another (sorry to say I don't know why)
I can work around it by using Thunderbird instead.
I'm going to get my ISP (BT) on the case and if I get any joy
I'll let you know.

Cheers.

Ray Konopka

unread,

Apr 5, 2007, 6:39:32 PM4/5/07

to

Hi Julian,

Thunderbird wont work because it does not allow me to enter two
different newsgroup accounts that have the same server. One
account is for public newsgroups, the other account is for
private newsgroups. Thunderbird does not allow you to enter
in two accounts that point to the same server.

Ray

Julian

unread,

Apr 25, 2007, 8:06:01 PM4/25/07

to

"Ray Konopka" wrote:

> Hi Julian,
>
> Thunderbird wont work because it does not allow me to enter two
> different newsgroup accounts that have the same server. One
> account is for public newsgroups, the other account is for
> private newsgroups. Thunderbird does not allow you to enter
> in two accounts that point to the same server.
>

OK.

BTW I just has the same error again and follwed the autoroute back here for
help
and by the time I had checked these posts the problem had resolved itself. ie.
I immediately downloaded more newsgroup posts without any intervention
on my part.

Since we last "spoke" I have applied a hotfix...
http://support.microsoft.com/Default.aspx?kbid=933872

Lowery@discussions.microsoft.com Mary Lowery

unread,

Jun 18, 2007, 7:56:01 PM6/18/07

to

I'm a student with the University of Phoenix. I need to be able to gain
access to secure newsgroups through windows mail for class purposes. PLEASE
HELP ME. When I purchased my computer in May, I was informed that Vista was
compatiable with my online classes. If you do not have a solution to this
problem I will have to return this laptop and demand Windows XP Professional.
Which is the software that I requested from the start.

Frank Saunders, MS-MVP OE/WM

unread,

Jun 19, 2007, 3:35:24 PM6/19/07

to

"Mary Lowery" <Mary Low...@discussions.microsoft.com> wrote in message
news:64055462-8A89-464C...@microsoft.com...

> I'm a student with the University of Phoenix. I need to be able to gain
> access to secure newsgroups through windows mail for class purposes.
> PLEASE
> HELP ME. When I purchased my computer in May, I was informed that Vista
> was
> compatiable with my online classes. If you do not have a solution to this
> problem I will have to return this laptop and demand Windows XP
> Professional.
> Which is the software that I requested from the start.

Vista and Windows Mail are compatible with your needs. Follow the
instructions you are given for setting up Outlook Express, but do it in
Windows Mail. If you can't do that you won't be able to do it in WinXP
either.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

Brian Parliament

unread,

Jul 10, 2007, 8:42:00 PM7/10/07

to

I am having the same problem. Has anyone found a solution yet?

Brian

Renee

unread,

Jul 31, 2007, 3:24:02 PM7/31/07

to

I am in the same boat. I can't get my UoP stuff to work in Windows Mail. I
grabbed my old laptop and tried and it works fine.

Any suggestions? Is there a setting or something I'm supposed to do in
Windows Mail? I can't get my UoP email working either. :(

Please help.

Frank Saunders, MS-MVP OE/WM

unread,

Jul 31, 2007, 3:42:42 PM7/31/07

to

"Renee" <Re...@discussions.microsoft.com> wrote in message
news:7FFB9571-C269-476E...@microsoft.com...

Does UoP not have instructions on their Web site for setting up WinMail?

If not, follow their instructions for Outlook Express. The setup is the
same in the two programs.

Renee

unread,

Jul 31, 2007, 4:02:01 PM7/31/07

to

No, UoP doesn't offer instructions for WinMail, so I followed the OE
instructions. My newsgroups show up fine but I get the TCP/IP error. I
followed the same process on my XP box running OE6 and it all works fine.

Gary VanderMolen

unread,

Jul 31, 2007, 4:08:33 PM7/31/07

to

What is the exact wording of that "TCP/IP" error?

Gary VanderMolen

"Renee" <Re...@discussions.microsoft.com> wrote in message news:388FE4C0-4D5A-499D...@microsoft.com...

Renee

unread,

Jul 31, 2007, 4:22:03 PM7/31/07

to

Hi, the message says:

"The TCP/IP connection was unexpectedly terminated by the server."

Details are:

Account: afm203.phoenix.edu
Server: afm203.phoenix.edu
Protocol: NNTP
Port: 563
Secure(SSL): 1
Code: 800ccc0f

Gary VanderMolen

unread,

Jul 31, 2007, 5:09:37 PM7/31/07

to

I have no way of verifying whether your server name is correct.

However, Windows Mail has a default NNTP setting that some servers don't like.
Go to Tools, Options, Send, in the News Sending Format section click on
Plain Text Settings and change the format to Uuencode.

Gary VanderMolen

"Renee" <Re...@discussions.microsoft.com> wrote in message news:E7888043-54C3-40AF...@microsoft.com...

Brian Parliament

unread,

Jul 31, 2007, 5:34:02 PM7/31/07

to

I learned that the news server I was having this problem with was using an
old obsolete encryption method that windows mail does not support. You might
be able to use stunnel (stunnel.org) to make it work. I did not try stunnel.
The news server I am using is updating there server so I opted to wait. You
could contact your news server admin and ask them if they have plans to
update the encryption mechanism so it is compatible with Windows Mail.

Renee

unread,

Jul 31, 2007, 7:02:01 PM7/31/07

to

Thanks, guys. I tried the first suggestion posted by Gary. No luck.

I am calling UoP tech support, but I have a feeling I'm SOL. They are not
officially supporting OE anymore for classroom participation. They are
trying to move everyone to a web based interface :( Unfortunately, I'm
disconnected 90% of the time when I do school work, so this is not practical
to me.

Can you get OE to just load and work on Vista?????

Gary VanderMolen

unread,

Jul 31, 2007, 7:21:30 PM7/31/07

to

No, OE won't install on Vista.
We had some University of Phoenix news server issues here a
couple of months ago, but I don't remember if the problem was
the same as yours. I purge all posts older than one month.

Gary VanderMolen

"Renee" <Re...@discussions.microsoft.com> wrote in message news:1860F95B-DD3C-4557...@microsoft.com...

Renee

unread,

Jul 31, 2007, 7:28:00 PM7/31/07

to

I just got up and working. UoP TS was great.

The suggestion from Gary wasn't the answer this time. (Thanks though.)

Turns out you have to load the newsgroups and then in WinMail:

Tools --> accounts --> click on the class newsgroup --> properties

Under General tab:
Name must be in there
UoP email address must be in there (user...@email.phoenix.edu)
Apply

Under Server tab:
Check "This server requires me to logon"
Enter UoP username
Enter UoP password
Check "Remember password"
Apply

Under Advanced tab:
Ensure NNTP is 563
Ensure "This server requires SSL" is checked.
Apply

VOILA. It's working.

Thanks for the suggestions and help! I wanted to post my resolution for any
other UoP folks that are wanting the answer.

"Julian" wrote:

>
>
> "Renee" <Re...@discussions.microsoft.com> wrote in message

> news:1860F95B-DD3C-4557...@microsoft.com...

> > Thanks, guys. I tried the first suggestion posted by Gary. No luck.
> >
> > I am calling UoP tech support, but I have a feeling I'm SOL. They are not
> > officially supporting OE anymore for classroom participation. They are
> > trying to move everyone to a web based interface :( Unfortunately, I'm
> > disconnected 90% of the time when I do school work, so this is not
> > practical
> > to me.
> >
> > Can you get OE to just load and work on Vista?????
>

> No.
>
>

Gary VanderMolen

unread,

Jul 31, 2007, 7:52:00 PM7/31/07

to

Thanks for the feedback. I need to save this someplace because
I'm sure we'll get other UoP folks with the same issue.

Gary VanderMolen

"Renee" <Re...@discussions.microsoft.com> wrote in message news:71CC284D-CBDD-4627...@microsoft.com...

Renee

unread,

Jul 31, 2007, 8:20:02 PM7/31/07

to

Gary, they don't "officially" support the OE or WinMail solutions either.

If you do run into it again, the utility is hidden to the student now.

When someone logs into their UoP online account, they simply change a little
in the address bar after getting in to find the old utility.

The address upon logon:
https://ecampus.phoenix.edu/secure/courselist.asp

They have to change it to:
https://ecampus.phoenix.edu/secure/oe.asp

That will bring up the utility to download newsgroups for them.

Unknown

unread,

Jul 8, 2008, 4:08:07 AM7/8/08

to

The TCP/IP connection was unexpectedly terminated by the server. I am
another person with same problems. The default newsgroup Port was 563 & I've
also tried 119 but neither works. Using the settings off the web and other
email works and this was working a few weeks ago. Using the check box for
SSL and it comes up with Colde:800ccc0f.

rober...@bellsouthnospam.net

unread,

Jul 8, 2008, 11:42:46 AM7/8/08

to

Can you right click on the error message and copy all of it (usually about
two paragraphs) to your next message? Few people are very good about
guessing all the parts of it that offer useful information.

Also, if you use Outlook Express instructions under Windows Mail, don't
expect any sets of instructions that call for the HTTP protocol to work
under Windows Mail. Sets of Outlook Express instructions that call for
some other protocol, or don't tell you to change the default protocols,
will probably work under Windows Mail, though.

"Gar...@prodigy.net" <Gar...@prodigy.net@discussions.microsoft.com> wrote in
message news:A7D0EEE5-E200-4DCB...@microsoft.com...

Gary VanderMolen

unread,

Jul 8, 2008, 1:41:10 PM7/8/08

to

I have no experience with secure (SSL) news servers.
Does Windows Mail work for you using standard (non-secure) news servers?

--
Gary VanderMolen, MS-MVP (Mail)

"Gar...@prodigy.net" <Gar...@prodigy.net@discussions.microsoft.com> wrote in message
news:A7D0EEE5-E200-4DCB...@microsoft.com...

Cold:800ccc0f

unread,

Jul 14, 2008, 2:28:06 PM7/14/08

to

I'm having the same problem - it started on Thursday, July 13. Both my MS
Vista Machine and my MS XP laptop give the exact same message. I haven't
called comcast yet; I think that I'll send them an e-mail asking what they
know about it. If anybody else finds a solution, let us know.

dkat

unread,

Aug 18, 2008, 12:41:00 PM8/18/08

to

"Julian" wrote:

> I've had similar problems with Outlook Express/Vista

Can you tell me how to get outlook express on Vista? I really am having all
sorts of problems with Vista's Window Mail...

R. C. White

unread,

Aug 18, 2008, 4:33:33 PM8/18/08

to

Hi, dkat.

Outlook Express will not run on Vista. Windows Mail will not run on WinXP.
Windows Live Mail will run on both WinXP and Vista.

Both OE and WM are now dead-end products that Microsoft will no longer
improve or support. They would like us all to move to WLM.

Many of us prefer WLM, which you can download for free from:
Windows Live Mail
http://get.live.com/wlmail/overview

The peer-to-peer support newsgroup for WLM is at
microsoft.public.windows.live.mail.desktop (Ignore the word desktop; it was
dropped from the name of the program over a year ago.)

RC
--
R. C. White, CPA
San Marcos, TX
r...@grandecom.net
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

"dkat" <dk...@discussions.microsoft.com> wrote in message
news:EEE22E31-E2F4-4D1E...@microsoft.com...

Arnold@arnold.com Mr. Arnold

unread,

Aug 18, 2008, 4:46:59 PM8/18/08

to

"dkat" <dk...@discussions.microsoft.com> wrote in message
news:EEE22E31-E2F4-4D1E...@microsoft.com...
>
>

What kinds of problems are you having with WM?

You can also use the free Thunderbird email client program on Vista if you
opt not to use WM; it's very good.

Paul Montgomery

unread,

Aug 18, 2008, 7:46:42 PM8/18/08

to

On Aug 18, 3:46 pm, "Mr. Arnold" a.k.a. Anti on Chicken
Little(s), Little Mad Dog, The Lone Ranger, The Lone Ranger1,
Junk Yard Dog, General Paul Montgomery, General Paul
Montgomery1, General Paul Montgomery2, General Paul Montgomery3,
General Paul Montgomery4, General Paul Montgomery5, General Paul
Montgomery6, General Paul Montgomery7, and Paul Montgomery 9000
wrote:

> You can also use the free Thunderbird email client program on Vista if you
> opt not to use WM; it's very good.

He should know: He's tested it with all of the above monikers during
the past 10 days.

OH... and he's also tested it using my name and email address as
well. You can tell it's him by checking the headers and looking for
the originating IP 4.224.xxx.xxx or 4.225.xxx.xxx

Nikolai

unread,

Dec 27, 2009, 11:32:06 AM12/27/09

to

I had 800CCC0F error code with Windows Mail Live. What I did I opened
Advanced tag on Connection Settings and unchecked "This server requires
an encrypted connection (SSL)" on Incoming server (POP3) and "This
server requires an encrypted connection (SSL)" on Outgoing server (SMTP)
checkboxes. After that it went through.
Nikolai
http://www.pcsmartvancouver.ca

--
Nikolai
------------------------------------------------------------------------
Nikolai's Profile: http://forums.techarena.in/members/168013.htm
View this thread: http://forums.techarena.in/windows-vista-mail/718504.htm

http://forums.techarena.in