Re: Cannot install office 2007 due to a 1402 eroor: the registry key..
erk
Frustrated Scott;601043 Wrote:
> I have attempted to install Office Professional Plus 2007and get this
> error:
>
> Microsoft Office Porfesional Plus 2007 encountered an error during
> setup.
>
> Error 1402. Setup cannot open the registry key
> UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
> [ermission to access the registry. (Paraphrase on the rest) Contact
> Microsoft for help
>
> I have been into the registry and found the this key I do not have
> permission to access it and after attempting to gain access I was still
> continually denied. Any and all help would be appreciated. Thank you.
I had the same problem trying to load office 2007.
Go into the registry and find the key stated in the error code.
Right click on the key and click permissions. When the "do not have
permission" prompt comes up just click OK and that should open the
permissions box.
Click the advanced button (bottom right corner), owner tab, then under
change name to, click on your pc and hit the apply button/OK. That
should take you back to permissions. Now add your pc name,
administrator, and system to the group and user names box, and check the
full control and read boxes for each one. Now try the install again.
When I did my office install I had to do this 7 times for different reg
keys.
It was very frustrating to say the least.
Good Luck hope this helps you.
--
erk
Mike Hall - MVP
message news:838F7190-0881-4906...@microsoft.com...
>I have attempted to install Office Professional Plus 2007and get this
>error:
>
> Microsoft Office Porfesional Plus 2007 encountered an error during setup.
>
> Error 1402. Setup cannot open the registry key
> UNKNOWN\.wll\Word.Addin.8\ShellNew. Verify that you have sufficient
> [ermission to access the registry. (Paraphrase on the rest) Contact
> Microsoft for help
>
> I have been into the registry and found the this key I do not have
> permission to access it and after attempting to gain access I was still
> continually denied. Any and all help would be appreciated. Thank you.
Find the Office 'Setup' file on the installation media, right click on it
and try 'running as administrator, OR install Office while logged in to an
administrator profile..
--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx
Frustrated Scott
gotten it fully installed, any other suggestions.
MerlinsWeb
Administrator permission to the registry keys in question, Office 2007 Small
Business still cannot install. See balow for specific error:
---
Description
Microsoft Office Small Business 2007 Trial setup did not complete
successfully. We are sorry for the inconvenience.
Problem signature
Problem Event Name: Office12Setup
Problem Signature 01: {91120000-00CA-0000-0000-0000000FF1CE}
Problem Signature 02: 12.0.4518.1014
Problem Signature 03: UnregisterExtensionInfo
Problem Signature 04: 1603
Problem Signature 05: 0x1402
Problem Signature 06: Error 1402.Setup cannot open the registry key
UNKNOWN\.pcb\PCBFile\ShellNew. Verify that you have suff
Problem Signature 07: X
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
---
I am running Windows Vista Business
Dell Dimension E521
AMD Athlon X2 64 Dual Core 4600+
3GB PC2 4200 Mem
256MB ATI Radeon X1300
Thanx.
That Guy
windows installer and reboot. then try installing again. The reactivate
service and re-start again.
"MerlinsWeb" <Merli...@discussions.microsoft.com> wrote in message
news:B0FF796D-45EF-4C3B...@microsoft.com...
MerlinsWeb
having the same 1402 error for the latest Acrobat CS3 update as well; it too
has failed multiple times.
I have tried running the Office installer as the admin, same error. I have
disabled anti-virus, no luck. Why have the registry permissions for Vista
suddenly become inaccessible?
Thanx
MerlinsWeb
resolved: Is there a need for the registry keys in Windows Vista to have
various levels of permission? If so, has Microsoft developed a tool which
will allow the registry to become accessible to known applications such as
Office 2007 and the Adobe Suites?
BTW, disabling all non-essential services in msconfig except the windows
installer and rebooting has no effect on the registry. Those problematic
registry keys have the same permission even in safe mode.
Thanx.
LordSnake
Did anyone solve this, I am having same issue with Office 2007
Enterprise on windows 2008 server 64 bit.
I cannot even find the registry key is refers to, doesn't seem to
exist.
--
LordSnake
Peter Foldes
Canned answer
For Office Enterprise issues see the following. Support on this version is only
available from MS or your IT Department and we cannot help you here with the Office
Enterprise version.
Sorry but we do not know if it is Pirated or not. You should have gotten these
instructions as above on your Home Program purchase from your Company
The support for Office 2007 Enterprise is free and look and open
last question
http://www.microsoft.com/licensing/sa/benefits/home_use_rights/faq.mspx
Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLicense/L1033/overview.asp
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
"LordSnake" <gu...@unknown-email.com> wrote in message
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Nalange
I h a v e e x a c t l y t h e s a m e p r o b l e m .
C o u l d y o u p r o v i d e t h e s o l u t i o n ?
T h a n k y o u !
--
Nalange
DL
"Nalange" <gu...@unknown-email.com> wrote in message
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