Offline Files won't activate
James L. Williams
I have three brand new computers with Vista Business installed on them. The
first problem that I have with these is that offlien files is enabled, but
won't activate. Each of these three computers connect to a Windows 2003
Domain Server. The domain server has the "My Documents" folder for each
client computer redirect to the network server directory. It also sets up
that this file is to be available offline as these computers are laptops.
However Vista won't activate the offline folders. It says to restart
computer, but this doesn't help.
What is the problem?
Regards
James
Mike Benton
happy to hear that I'm not the only one. I can't even get someone to
acknowledge the issue.
Mike
"James L. Williams" <Jim_L_W...@hotmail.com> wrote in message
news:uEf9XXKX...@TK2MSFTNGP02.phx.gbl...
Jill Zoeller [MSFT]
some other reports of Offline Files/Folder Redirection issues and I can't
quite tell if this is the same issue. What's the symptom?
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"Mike Benton" <msnews...@michaelbenton.com> wrote in message
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Mike Benton
the control panel and choose "Offline Files" there are three buttons on this
panel. The bottom two are grayed out (at least on my machine). Those two
buttons are "Open Sync Center" and "View your offline files". On the button
you read, "Disable Offline Files". Below the button there is some text that
says, "Offline Files is enabled but not yet active. Restart this computer to
active Offline Files."
I restarted my computer many times. They have yet to activate. Its says the
same thing each time. The closest I've been able to get any type of any
error message is if I try to start the offline files service myself. Then I
receive the message, "Error 0x80070003: The system cannot find the path
specified."
I have an HP DV9260 laptop running the 64-bit version of Vista. If it helps,
I have the LAN, Wi-Fi, and bluetooth adapters. I'm wondering if it's not
some registry values that are either missing or invalid.
Mike Benton
"Jill Zoeller [MSFT]" <ji...@online.microsoft.com> wrote in message
news:eV3dhtOX...@TK2MSFTNGP05.phx.gbl...
James L. Williams
them. There is definately a problem here. What is really sad, is that we
are getting these kinds of errors with the Vista Business. How are
companies IT departments suppose to function when we get these very basic of
networking problems with a new product. In my opinion, I don't think Vista
was ready to be released to the public yet. There seems to be to many basic
problems with it still, ones that cripple a networking envirnoment.
Regards,
James
"Mike Benton" <msnews...@michaelbenton.com> wrote in message
news:B62CB226-B968-44FE...@microsoft.com...
Jill Zoeller [MSFT]
Files team for review. We may need you to generate some log files for us to
help us troubleshoot. I'll post an update when I have one.
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"James L. Williams" <Jim_L_W...@hotmail.com> wrote in message
news:%23bcXkAQ...@TK2MSFTNGP06.phx.gbl...
Jill Zoeller [MSFT]
Offline Files starts. Please review the following instructions carefully
before proceeding:
To reinitialize the Offline Files cache, create the following DWORD registry
value with a value of 1 and restart the system.
HKLM\System\CurrentControlSet\Services\CSC\Parameters\FormatDatabase
*Note that any unsynchronized changes will be lost. In addition, any files
and folders pinned by means other than Folder Redirection or Group Policy
will no longer be pinned on that client.*
The setting of this registry value may be automated using REG.EXE.
REG ADD "HKLM\System\CurrentControlSet\Services\CSC\Parameters" /v
FormatDatabase /t REG_DWORD /d 1 /f
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"Jill Zoeller [MSFT]" <ji...@online.microsoft.com> wrote in message
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James L. Williams
computers with a pre-installed Vista Business version.
Also, I have another issue however I am not sure where to post it. On the
start menu, you have default applications and files, however every time I
click "Remove From this List" on the default programs and files, they come
back after a system restart. Why won't they stay removed? I.E. I want to
remove AOL and Windows Media Player from the main Start Menu. So I click
"Remove From this List" and it goes away, but after I restart the computer,
they come back. I can't get rid of them. What is the problem here?
Regards,
James Williams
"Jill Zoeller [MSFT]" <ji...@online.microsoft.com> wrote in message
news:%23ziil%23QXHH...@TK2MSFTNGP02.phx.gbl...
Mike Benton
for answers. This worked!! Thankfully, that has been my only issue so far
with Vista. I'm a happy customer....
"Jill Zoeller [MSFT]" <ji...@online.microsoft.com> wrote in message
news:%23ziil%23QXHH...@TK2MSFTNGP02.phx.gbl...
Stefano
almost ready to re-install XP on my laptop. Would you mind to check if among
the reports you are troubleshooting there is this one too?
Quote
In the server (SBS 2003 R2) I have a folder with several sub-folders and
hundreds of files, The entire
folder is set to be available offline as they are all the
sub-folders and files. The problem is that some of these files are not
available when I go offline.
What is weird is that in Windows Explorer all the files, including the ones
that are not available, are marked with the green round logo with the two
yellow arrows indicating that they supposedly are available.
To make things more complicated and much worse is that if I right click on a
file/ click properties/ General tab the file show the above
mentioned logo; clicking the "Offline folders" tab the "Always
available offline" option is checked so people would assume that everything
is fine but under "Details" tab the file is listed as "Offline
Availability: Not available" and this is true, the file is not available!
Note that booting with XP the same file, in the same location, same Domain
etc. is available offline therefore is something specifically related to
Vista.
Another thing I noted is that all the files "really" available under
"Details" have, in the "Attribute" line a "A", the one not available do not
have it.
Unquote
Thanks in advance
Stefano
"Jill Zoeller [MSFT]" <ji...@online.microsoft.com> wrote in message
news:eV3dhtOX...@TK2MSFTNGP05.phx.gbl...
Jill Zoeller [MSFT]
if this helps.
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"Stefano" <Fri...@nospam.gmail.com> wrote in message
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Jill Zoeller [MSFT]
We found it interesting the two reports were from HP computers...I'm asking
the team if there's any more info we can gather to help us determine if this
is an OEM issue.
Unfortunately I don't have an answer to your other question. Try starting a
separate thread for this.
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"James L. Williams" <Jim_L_W...@hotmail.com> wrote in message
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James L. Williams
just an HP related issue. Have them check further.
Regards,
James
"Jill Zoeller [MSFT]" <ji...@online.microsoft.com> wrote in message
news:%23mlMoT0...@TK2MSFTNGP05.phx.gbl...
Jill Zoeller [MSFT]
permissions for the Offline Files cache? Specifically, the tool will gather
a list of extended attributes. This will help us find the root cause of this
problem.
Please contact me via email if you will run this tool. My address is current
minus "online."
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"James L. Williams" <Jim_L_W...@hotmail.com> wrote in message
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Jill Zoeller [MSFT]
the cache. I'm hoping you all have a machine available that you haven't run
the fix on yet.
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"Jill Zoeller [MSFT]" <ji...@online.microsoft.com> wrote in message
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Mike Benton
offline files system. Once I added the registry entry and rebooted my system
worked.
"Jill Zoeller [MSFT]" <ji...@online.microsoft.com> wrote in message
news:O%231D$l2XHH...@TK2MSFTNGP05.phx.gbl...
Stefano
also tried to format and re-install both Vista 32 and 64 but no luck; as a
last resort I wiped out and re-install the server OS, again no luck. Note
that this behavior is consistent on several computers, both desktops and
laptops, that are part of the domain. Again the fact that when booting to XP
the issue disappear confirms that the problem is Vista RTM related. Let me
know if there is any tool you would like me to run on my system to nail it
down. For the time being I reinstalled XP on the laptops but obviously this
is just a temporary solution.
Let me know
Stefano
"Jill Zoeller [MSFT]" <ji...@online.microsoft.com> wrote in message
news:%23jaOnS0...@TK2MSFTNGP04.phx.gbl...
Jill Zoeller [MSFT]
Wow, it's too bad that even a clean installation isn't working. There is one
other test I can have you run. It's easiest if you contact me via email for
instructions (remove "online" from my email address). The downside is that
once I get this log file from you, I can send it to the development team for
review but I can't guarantee a turnaround time or immediate solution (we are
a bit swamped right now). If you need closer assistance, I recommend opening
a case with Microsoft Product Support.
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"Stefano" <Fri...@nospam.gmail.com> wrote in message
news:6846C447-23C3-473E...@microsoft.com...
James L. Williams
I have post another issue that I have with these same computers regarding
the pinned files and programs on the start menu. However I have not see a
response, I beginnning to think that some things are just being ignored.
For all of my profiles, even the ones with Admin rights, every time you try
to make a change to the start menu, I.E. remove pin programs or add
programs, or just recent files, the moment I log off and then back on
again, the menu is back to factory install. I can't change anything on the
start menu. How about getting some help from Microsoft on this issue!
Would be nice. Maybe this is related to the Offline Files problem too.
Regards,
James
"Jill Zoeller [MSFT]" <ji...@online.microsoft.com> wrote in message
news:O%231D$l2XHH...@TK2MSFTNGP05.phx.gbl...
.
hvanantwerp
Hi,
I have the exact same issue with regards to the offline folders on 4
brand new Dell notebooks.
I have run the suggested fix on one of the 4 but to no avail.
It just keeps asking me to reboot, the other three have been untouched,
if there is anything you guys want me to run on them please let me know
so that I can try and accomodate.
Thanx,
Helgard
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hvanantwerp
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BrianHuang
HI,
i have imported the key and double check the key. But the issue
persists, i try to start the Offline Files service, but the following
message still received:
Windows could not start the Offline Files service on Local Computer.
Error 0x80070003: The system cannot find the path specified.
Is there any suggestion?
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BrianHuang
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jtbgroup
I have the same problem starting the service, I have tried the registry
fix, still not working. Please Help
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jtbgroup
Alex
I've exactly the same problem of Stefano, I would know if you have found a
solution...
Thanks in advance
Alex
Ronnie Vernon MVP
Your replying to a thread that was posted 5 months ago?
It would be better to start a new topic and describe the details of the
problem you are having.
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
"Alex" <Al...@discussions.microsoft.com> wrote in message
news:1690A354-3805-45E4...@microsoft.com...
modifiers
Hey guys. I went through the same problem. I had a dell notebook that
worked perfectly fine with Vista and Offline and a brand new gateway
that offline files would not activate. I also noticed that when I would
manually try to start the offline files service, it would give me an
error (0x80070003
"The system cannot find the path specified").
Anyway, it turned to be that it was an Vista Image problem... (saw it
on another post, and it seems to be a recurring issue with some
manufacturers).
I did a reinstall from the CD (and not from the recovery partition)
formatted the drive and the problem was solved.
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modifiers