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slow portrait - confront the demon !

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Shaun Herlihy

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Sep 14, 2004, 8:30:37 AM9/14/04
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I, like many people submitting content to this newsgroup
have been fighting with SP2 for acceptable speed with any
handwriting task since it was released. Following on from
various other threads I tried landscape VS. portrait
after reloading SP2 again this morning, what a
difference. In portrait, even with 750 MB RAM on my
TC1000 it's a crawl that's too slow to use sensibly, in
landscape it's fantastic and everything it Should be.

Even if this problem is confined, as it appear, to
TC1000's it's a monstrous bug in the new operating system
that microsoft should be ashamed of, after all, its not
as if this type of Tablet is uncommon and it's not as if
people would normally prefer landscape to portrait for
handwriting and drawing.

I'm getting pretty fed up seeing everyone in this
newsgroup being told, get more RAM, update your drivers
reload everything again from scratch (like that's
practical in a corporate environment) and you've got a
virus..... IT'S A BUG, LET'S CALL IT A BUG AND SOMEONE
PLEASE FIX IT!

Chris H.

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Sep 14, 2004, 9:25:53 AM9/14/04
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And it really also could be a problem with the drivers, Shaun. Have you
looked into that situation, and perhaps contacted the OEM? Drivers really
are an issue when an update to the operating system is made, simply because
they do lag behind. The various companies do not write newer drivers until
after the update is finalized.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Shaun Herlihy" <anon...@discussions.microsoft.com> wrote in message
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Callahan

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Sep 14, 2004, 10:58:26 AM9/14/04
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I'm sorry if this is a horrible question, but why can't the authors of the update
write with existing drivers, existing conditions, in mind? Why must they force
the rest of the world to conform? It is as if the software has a problem with
this or that, so they make a change to the code that requires the multitude of
driver writers to modify their code to essentially fix what the update driver
writers broke. It worked before, but after the update it doesn't, what broke it?
Did it actually *have* to be broken? For *all* of those products?

I am a stauch industry member, occasional microsoft contractor, and supporter of
many security changes that have come out. But I too wonder why the wheel keeps
needing to be reinvented.

--


-callahan
"Chris H." <winx...@hotmail.com> wrote in message
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Cheryl Wise

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Sep 14, 2004, 11:59:35 AM9/14/04
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Possibly because there are thousands of drivers out there? Many of them not
certified to submitted to Microsoft for testing? Video drivers in particular
tend to be uncertified and results on drivers that haven't been certified
tend to be unpredictable.

I don't know what video drivers the HP uses but I've had problems with
various ATI drivers (with or without operating system updates) off and on
for years. Don't get me wrong I actually like ATI video cards, the vast
majority of my computers have had them but over the years there have been
several drivers released that were buggy.

--

Cheryl D Wise
Microsoft FrontPage MVP
http://mvp.WiserWays.com


"Callahan" <ca_callahan@WHATZA_HEYcomputer.org> wrote in message
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Josh Einstein

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Sep 14, 2004, 1:52:43 PM9/14/04
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Most likely it is a graphics driver issue. I don't know of the fix, but I
know it's not limited to TC1000. Most of the people that I've seen that have
the problem have used beta or RC versions of the service pack. If that is
the case, then you gotta expect problems to occur.

Anyway, it's a bug, you're right. Hopefully MS is monitoring the issue.

--
Josh Einstein
Einstein Technologies
--------------------------------------------------------
Add ink input to Outlook with Tablet Enhancements for Outlook! Only $19.99!
http://www.einsteinware.com

"Shaun Herlihy" <anon...@discussions.microsoft.com> wrote in message
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Chris H.

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Sep 14, 2004, 3:05:10 PM9/14/04
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Microsoft does not write drivers, Callahan. Each hardware company is
responsible for the way they want their products to perform. I'm quite sure
they'd get all wound up if Microsoft were to step in. Take a look at
Nvidia, for instance. On the GeForce series graphics card alone, they have
had numerous releases of their drivers since Windows XP was released.

--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Callahan" <ca_callahan@WHATZA_HEYcomputer.org> wrote in message
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Callahan

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Sep 14, 2004, 6:05:11 PM9/14/04
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Yeah, you've got a point. I was thinking more along the lines of having the
updates work with existing drivers in the library in the OS itself.

I had, probably erroneously, thought that the tablet drivers that were built
in were known and accessible to the microsoft update coders. I am not
saying that MS should rewrite anyone's drivers. I am just wishing the they
would try to have their fixes actually work with the drivers that they know
of. I am sure that is a standard as to how and why the drivers work with
the OS, so (and I could be way wrong here) as long as the update continues
to uphold those standards, then shouldn't the drivers work?

-"going out on a limb here" callahan


"Chris H." <winx...@hotmail.com> wrote in message

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Chris H.

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Sep 15, 2004, 2:55:16 AM9/15/04
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The non-Microsoft drivers are never written exactly to coincide with the
release of a service pack update or the launch of a new operating system.
Back when Windows XP was launched, it was a few weeks to a couple months in
some cases for the graphics card manufacturers (as an example) to write
their updates to the final XP code.

The reason? They don't spend the time in attempts to guess where the final
code is going to land. They wait until the code is finalized, then do their
alterations and testing. Windows XP, if you'll recall, shipped with "mini"
drivers (furnished by the various manufacturers) for such hardware as
graphics and sound cards. Remember there was no OpenGL support on graphics
cards when XP first launched? The drivers furnished within the XP package
got the cards up and running, though not completely, until the various
companies re-wrote their software.


--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Callahan" <calla...@SPAMBAD.comcast.net> wrote in message
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anon...@discussions.microsoft.com

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Sep 15, 2004, 9:32:25 AM9/15/04
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This was a genuine microsoft final version download.

I also hope microsoft are monitoring the issue, and
looking for a fix. I just hope we avoid a situation where
everybody claims it is somebody else's problem and lots
of people are left with a half functioning product!

>.
>

Shaun Herlihy

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Sep 15, 2004, 9:47:02 AM9/15/04
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whilst I accept what you say it doesn't in my opinion
alter the fact that with an unmodified, out of the box
standard and quite common product (TC1000) Microsoft have
chosen to release a product that in its most basic and
core function doesn't work with drivers that have been
preinstalled on a 1 year old system. Unlike desktop PC's
why would you choose to update a graphics driver (which
is the one everybody seems to be pointing the finger at),
it's not as if you can change the monitor on a tablet!

>.
>

Chris H.

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Sep 15, 2004, 9:54:51 AM9/15/04
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Microsoft does not furnish anything but the drivers given to them from the
various OEM sources. It would be up to that provider to improve the item.

--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


<anon...@discussions.microsoft.com> wrote in message
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Chris H.

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Sep 15, 2004, 10:03:01 AM9/15/04
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I'm certainly no expert on neither software writing nor especially hardware
drivers, but the method of calling a driver into action may have changed,
Shaun. It is like the new security items, and how an anti-virus program is
identified by the Security Center. It isn't the Security Center actually
reaching out to find software on your system, identifying it and checking to
see if it is current, but the AV itself carrying a specific stub to wave a
flag in the proper identification to the Security Center. If the AV writers
don't send a proper message, the AV doesn't "talk" to the right location.

--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Shaun Herlihy" <anon...@discussions.microsoft.com> wrote in message

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Callahan

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Sep 15, 2004, 1:13:59 PM9/15/04
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I think I've been missing the point. I think what you've been politely trying to
say, is Microsoft creates an update that does it's own thing. Regardless of the
drivers that it will no longer cooperate with. It is up to the driver
manufacturers to find out about the update, find out if the update "breaks" their
driver, and then create a new driver that actually works with the new update.

Because those manufacturers are busy doing other things, like creating new
devices, selling them, and such, there may be a lag of some time between when the
update doesn't work with installed drivers, and when the newer drivers actually
come out.

Doesn't that kind of stink for the consumers though? (actually that is a
rhetorical question, you are in no way responsible for its answer. <g>)
--


-callahan
"Chris H." <winx...@hotmail.com> wrote in message

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Kathy J

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Sep 15, 2004, 1:15:53 PM9/15/04
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Shaun,
I bought my TC1000 last Nov. I have since updated drivers twice. I think you
might want to check the HP/Compaq site and see if you do have the most
recent drivers. I suggest this because when I added XP SP2 to my machine, I
scratch built the system and then downloaded new drivers, then added XPSP2.
I haven't had any problems going into Portrait mode. I am thinking that the
problem you are having was brought up with a change in SP2, but had actually
already been fixed.

FYI: As a PPT expert, I can tell you that just because a driver seems to be
working doesn't mean that it is the right one. I would guess that if you put
together a test PPT presentation with animations or videos, you would find
that the old drivers have problems running it as you expect.

Just my two cents and experiences.

--
Kathryn Jacobs, Microsoft MVP PowerPoint and OneNote
Co-Author of Life on OneNote - Coming Fall 2004 from Holy Macro! Books
Get OneNote answers at http://www.onenoteanswers.com
Get PowerPoint answers at http://www.powerpointanswers.com
Want to learn OneNote? Check out
http://www.eclecticacademy.com/newclasses.htm#onenote

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived

"Shaun Herlihy" <anon...@discussions.microsoft.com> wrote in message

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Chris H.

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Sep 15, 2004, 1:26:15 PM9/15/04
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Well, close. 8-) The OEM companies never try guessing what final code will
be, hence they wait. It is a smart thing to do on their part, even though
there may be a slight hit on the user end perhaps losing some functionality
for a while. It really is the nature of the beast, when you think about it.
There are so many interacting functions, manufacturers, etc., on a computer.
They're actually pretty amazing, and fortunately hardware companies do
supply free driver updates. 8-)

--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Callahan" <ca_callahan@WHATZA_HEYcomputer.org> wrote in message

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root

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Sep 15, 2004, 3:52:43 PM9/15/04
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"Chris H." <winx...@hotmail.com> wrote in message
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> Microsoft does not write drivers,

That's utterly FALSE. MS writes more device drivers than anybody in the
industry.
MS however does not write all device drivers and usually the first driver
for a device is written by the device mfg.

> Callahan. Each hardware company is
> responsible for the way they want their products to perform. I'm quite
sure
> they'd get all wound up if Microsoft were to step in. Take a look at
> Nvidia, for instance. On the GeForce series graphics card alone, they
have
> had numerous releases of their drivers since Windows XP was released.

And gaming graphics drivers are an example of what?

Ronald E Jeffries

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Sep 15, 2004, 10:23:49 PM9/15/04
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On Wed, 15 Sep 2004 06:54:51 -0700, "Chris H." <winx...@hotmail.com>
wrote:

>Microsoft does not furnish anything but the drivers given to them from the
>various OEM sources. It would be up to that provider to improve the item.

Even given that it was a Microsoft change that broke it,
unfortunately.

--
Ron Jeffries
www.XProgramming.com
I'm giving the best advice I have. You get to decide if it's true for you.

Chris H.

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Sep 15, 2004, 11:06:32 PM9/15/04
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From http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx under
"Before You Download SP2":
=====
Get the latest manufacturer updates for SP2.
Microsoft works closely with PC manufacturers to test and develop products
before they are released. As a result, manufacturer-specific support
information for SP2 might already be available online.
As one of the steps to ensuring you have all of the support information you
need to install, SP2 we recommend visiting your PC manufacturer's Web site
(http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx) first and search for
any information about SP2 that might apply to your computer.
=====

We are free to investigate changes before we decide to institute them.


--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Ronald E Jeffries" <ronje...@acm.org> wrote in message
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Shaun Herlihy

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Sep 16, 2004, 3:40:27 AM9/16/04
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Unfortunately the reality is very different for low
volume specialty products like Tablets. I tried HP
yesterday and got routed around the system with no-one
willing to take ownership of tablet support and ended up
being referred back to the general warranty support
numbers....A corporate we will help you message is not
always true on the ground.

>.
>

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