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Not all Clients are showing up on WSUS server

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B@discussions.microsoft.com Scott B

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Sep 13, 2005, 5:36:22 PM9/13/05

I have about 83 workstations that are showing up, The rest of about 100 are
not there. I have run the client diagnostic tool, they are all the same,
Cannot figure out why some are connecting and some are not. I have to be
missing something????

WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://ieremote.fnfinc.com
WUStatusServer = http://ieremote.fnfinc.com
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS

Press Enter to Complete

Lawrence Garvin

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Sep 13, 2005, 11:04:53 PM9/13/05

Scott, post the %windir%\WindowsUpdate.log from one of the clients that is
not appearing.

The Client Diagnostic Tool does not indicate any errors in the client-side
configuration.

However, as we've seen over the past several months, there are many
different reasons that can manifest as the client not appearing on the
server.

"Scott B" <Scott B...@discussions.microsoft.com> wrote in message
news:A10F457E-BB6B-49CE...@microsoft.com...

Woofess

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Sep 14, 2005, 12:46:04 AM9/14/05

I am experiencing the same problem. I set up WSUS using both options for
assigning computers to groups, alternately. When using Group policy to assign
to groups I ensured the client side group name matched the WSUS group name .
However, using either method always gives the same result..All servers get
listed and all desktops plus my laptop are listed, but all other laptops (we
use laptops mainly) appear only once, one at a time, and then disappear after
they have had any patches applied. We use SOEs for all laptops (all are same
brand and model) and desktops etc, so there should be no difference in
network settings. Should I send a copy of one of the update logs of the
affected laptops as well?

regards
W:)

Scott B

unread,

Sep 14, 2005, 11:02:02 AM9/14/05

Lawrence, it looks like the clients are connecting to receive updates, but
not reporting back to the server???? let me know what you see. I had to
remove some of the log, it was too long to post.

AutomaticUpdates Success Content Install Installation
Ready: The following updates are downloaded and ready for installation. This
computer is currently scheduled to install these updates on Monday, September
12, 2005 at 9:00 PM: - Security Update for Windows XP (KB893066) - Update
for Outlook 2003 Junk Email Filter (KB902953)
2005-09-12 10:59:43 1028 10c AU WARNING: AU found no suitable session to
launch client in
2005-09-12 11:00:38 1028 540 Report Uploading 5 events using cached cookie,
reporting URL =
http://ieremote.fnfinc.com/ReportingWebService/ReportingWebService.asmx
2005-09-12 11:00:38 1028 540 Report Reporter successfully uploaded 5 events.
2005-09-12 18:39:52 1028 f44 AU AU found 2 updates for install at shutdown
2005-09-12 18:40:07 1028 d1c AU AU found 2 updates to install at shutdown.
2005-09-12 18:40:07 1028 d1c AU #############
2005-09-12 18:40:07 1028 d1c AU ## START ## AU: Install updates
2005-09-12 18:40:07 1028 d1c AU #########
2005-09-12 18:40:07 1028 d1c AU # Initiating install at shutdown
2005-09-12 18:40:07 1028 d1c AU # Approved updates = 2
2005-09-12 18:40:07 1028 d1c AU <<## SUBMITTED ## AU: Install updates /
installing updates [CallId = {96E9ACEB-5D2E-4227-9A73-4D7BED91F71F}]
2005-09-12 18:40:07 624 444 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0700) ===========
2005-09-12 18:40:07 624 444 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2005-09-12 18:40:07 624 444 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-09-12 18:40:07 624 444 Shutdwn WARNING: AU will install 2 updates.
2005-09-12 18:40:07 1028 198 Agent *************
2005-09-12 18:40:07 1028 198 Agent ** START ** Agent: Installing updates
[CallerId = AutomaticUpdates]
2005-09-12 18:40:07 1028 198 Agent *********
2005-09-12 18:40:07 1028 198 Agent * Updates to install = 2
2005-09-12 18:40:07 1028 198 Agent * Title = <NULL>
2005-09-12 18:40:07 1028 198 Agent * UpdateId =
{4324AC78-FDB4-42DE-BEDF-769A40627897}.100
2005-09-12 18:40:07 1028 198 Agent * Bundles 1 updates:
2005-09-12 18:40:07 1028 198 Agent *
{EFACDA33-F119-4495-B33B-79CCD1D188E9}.100
2005-09-12 18:40:07 1028 198 Agent * Title = <NULL>
2005-09-12 18:40:07 1028 198 Agent * UpdateId =
{E207B2C5-7A1C-4B35-8FEE-CD7CEBFA8EFB}.100
2005-09-12 18:40:07 1028 198 Agent * Bundles 1 updates:
2005-09-12 18:40:07 1028 198 Agent *
{6646B90D-AE7C-410D-A04C-0C4A6483765D}.100
2005-09-12 18:40:15 1028 198 DnldMgr Preparing update for install, updateId
= {EFACDA33-F119-4495-B33B-79CCD1D188E9}.100.
2005-09-12 18:40:15 3240 b54 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0700) ===========
2005-09-12 18:40:15 3240 b54 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-09-12 18:40:15 3240 b54 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-09-12 18:40:15 3240 b54 Handler :::::::::::::
2005-09-12 18:40:15 3240 b54 Handler :: START :: Handler: Windows Patch
Install
2005-09-12 18:40:15 3240 b54 Handler :::::::::
2005-09-12 18:40:15 3240 b54 Handler : Updates to install = 1
2005-09-12 18:40:15 3240 b54 Handler : Installing update
{EFACDA33-F119-4495-B33B-79CCD1D188E9}.100
2005-09-12 18:40:15 3240 dc Handler Installing with parameters=-q -z -er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\bc2e08df13ade612507748ca3eefdc83.
2005-09-12 18:40:21 3240 dc Handler Install completed with 0x80070bc2.
2005-09-12 18:40:21 3240 b54 Handler : Install completed: result type =
0x1, installer error = False, error = 0x80070bc2, disabled until reboot = No,
reboot required = Yes
2005-09-12 18:40:21 3240 b54 Handler :::::::::
2005-09-12 18:40:21 3240 b54 Handler :: END :: Handler: Windows Patch
Install
2005-09-12 18:40:21 3240 b54 Handler :::::::::::::
2005-09-12 18:40:21 1028 198 Report REPORT EVENT:
{5B912AAD-326F-43DF-ABAB-799DCE242B7C} 2005-09-12
18:40:21-0700 1 199 101 {4324AC78-FDB4-42DE-BEDF-769A40627897} 100 0 AutomaticUpdates Success Content
Install Installation successful and restart required for the following
update: Security Update for Windows XP (KB893066)
2005-09-12 18:40:21 1028 418 AU >>## RESUMED ## AU: Installing update
[UpdateId = {4324AC78-FDB4-42DE-BEDF-769A40627897}, succeeded]
2005-09-12 18:40:21 1028 198 DnldMgr Preparing update for install, updateId
= {6646B90D-AE7C-410D-A04C-0C4A6483765D}.100.
2005-09-12 18:40:21 3240 b54 Handler :::::::::::::
2005-09-12 18:40:21 3240 b54 Handler :: START :: Handler: MSI Install
2005-09-12 18:40:21 3240 b54 Handler :::::::::
2005-09-12 18:40:21 3240 b54 Handler : Updates to install = 1
2005-09-12 18:40:21 3240 b54 Handler Extracting MSP file stored in CAB
OUTLFLTR.CAB
2005-09-12 18:40:21 3240 b54 Handler MSI update
{6646B90D-AE7C-410D-A04C-0C4A6483765D}.100 using full-file patch
2005-09-12 18:40:21 3240 b54 Handler : Batch installing 1 updates
2005-09-12 18:40:22 3240 b54 Handler List of MSPs in transaction:
2005-09-12 18:40:22 3240 b54 Handler
C:\WINDOWS\SoftwareDistribution\Download\8c210684fa403ef1033f5ec2fe3fe194\OUTLFLTR.MSP
2005-09-12 18:40:22 3240 b54 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2005-09-12 18:40:42 3240 b54 Handler : MSI transaction completed. MSI:
0x00000000, Handler: 0x00000000, Source: No, Reboot: 0
2005-09-12 18:40:42 3240 b54 Handler :::::::::
2005-09-12 18:40:42 3240 b54 Handler :: END :: Handler: MSI Install
2005-09-12 18:40:42 3240 b54 Handler :::::::::::::
2005-09-12 18:40:42 1028 198 Report REPORT EVENT:
{61069684-BE17-4909-A3F7-A2063F12CB90} 2005-09-12
18:40:42-0700 1 197 101 {E207B2C5-7A1C-4B35-8FEE-CD7CEBFA8EFB} 100 0 AutomaticUpdates Success Content
Install Installation Successful: Windows successfully installed the following
update: Update for Outlook 2003 Junk Email Filter (KB902953)
2005-09-12 18:40:42 1028 540 AU >>## RESUMED ## AU: Installing update
[UpdateId = {E207B2C5-7A1C-4B35-8FEE-CD7CEBFA8EFB}, succeeded]
2005-09-12 18:40:42 1028 198 Agent *********
2005-09-12 18:40:42 1028 198 Agent ** END ** Agent: Installing updates
[CallerId = AutomaticUpdates]
2005-09-12 18:40:42 1028 198 Agent *************
2005-09-12 18:40:42 1028 198 AU # Install call complete for all calls,
reboot required = Yes
2005-09-12 18:40:42 1028 198 AU #########
2005-09-12 18:40:42 1028 198 AU ## END ## AU: Installing updates [CallId
= {96E9ACEB-5D2E-4227-9A73-4D7BED91F71F}]
2005-09-12 18:40:42 1028 198 AU #############
2005-09-12 18:40:42 1028 198 AU AU setting pending client directive to
'Reboot Pending'
2005-09-12 18:40:42 1028 198 AU AU Restart required....
2005-09-12 18:40:42 1028 198 AU AU setting next detection timeout to
2005-09-13 01:40:42
2005-09-12 18:40:42 1028 10c AU ########### AU: Initializing Automatic
Updates ###########
2005-09-12 18:40:42 1028 10c AU AU setting next detection timeout to
2005-09-13 01:40:42
2005-09-12 18:40:42 1028 10c AU # WSUS server: http://ieremote.fnfinc.com
2005-09-12 18:40:42 1028 10c AU # Detection frequency: 22
2005-09-12 18:40:42 1028 10c AU # Approval type: Scheduled (Policy)
2005-09-12 18:40:42 1028 10c AU # Scheduled install day/time: Every day at
21:00
2005-09-12 18:40:42 1028 10c AU # Auto-install minor updates: Yes (User
preference)
2005-09-12 18:40:42 1028 10c AU # AU is paused, not initializing any
handlers
2005-09-12 18:40:45 624 444 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=80010108
2005-09-12 18:40:47 1028 198 Report REPORT EVENT:
{690903EF-CF7D-4B5E-AE80-95D5E0434D2A} 2005-09-12
18:40:42-0700 1 193 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Restart Required: To complete the installation of the following
updates, the computer must be restarted. Until this computer has been
restarted, Windows cannot search for or download new updates: - Security
Update for Windows XP (KB893066) - Update for Outlook 2003 Junk Email Filter
(KB902953)
2005-09-12 18:40:48 1028 10c Service *********
2005-09-12 18:40:48 1028 10c Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-09-12 18:40:48 1028 10c Service *************
2005-09-13 07:15:49 1056 188 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0700) ===========
2005-09-13 07:15:49 1056 188 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-09-13 07:15:49 1056 188 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-09-13 07:15:49 1056 188 Service *************
2005-09-13 07:15:49 1056 188 Service ** START ** Service: Service startup
2005-09-13 07:15:49 1056 188 Service *********
2005-09-13 07:15:49 1056 188 Setup Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups.dll"
2005-09-13 07:15:50 1056 188 Agent * WU client version 5.8.0.2469
2005-09-13 07:15:50 1056 188 Agent * SusClientId =
'a0e2d63b-1789-4f35-9884-19a38888ac96'
2005-09-13 07:15:50 1056 188 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2005-09-13 07:15:50 1056 188 Agent * Access type: No proxy
2005-09-13 07:15:50 1056 188 Agent * Network state: Connected
2005-09-13 07:16:37 1056 188 Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-09-13 07:16:37 1056 188 Agent *********** Agent: Initializing global
settings cache ***********
2005-09-13 07:16:37 1056 188 Agent * WSUS server: http://ieremote.fnfinc.com
2005-09-13 07:16:37 1056 188 Agent * WSUS status server:
http://ieremote.fnfinc.com
2005-09-13 07:16:37 1056 188 Agent * Target group: (Unassigned Computers)
2005-09-13 07:16:37 1056 188 Agent * Windows Update access disabled: No
2005-09-13 07:16:37 1056 188 DnldMgr Download manager restoring 0 downloads
2005-09-13 07:16:37 1056 188 AU ########### AU: Initializing Automatic
Updates ###########
2005-09-13 07:16:37 1056 188 AU AU setting next detection timeout to
2005-09-13 14:16:37
2005-09-13 07:16:37 1056 188 AU # WSUS server: http://ieremote.fnfinc.com
2005-09-13 07:16:37 1056 188 AU # Detection frequency: 22
2005-09-13 07:16:37 1056 188 AU # Approval type: Scheduled (Policy)
2005-09-13 07:16:37 1056 188 AU # Scheduled install day/time: Every day at
21:00
2005-09-13 07:16:37 1056 188 AU # Auto-install minor updates: Yes (User
preference)
2005-09-13 07:16:37 1056 188 Report *********** Report: Initializing static
reporting data ***********
2005-09-13 07:16:37 1056 188 Report * OS Version = 5.1.2600.2.0.65792
2005-09-13 07:16:38 1056 188 Report * Computer Brand = Dell Inc.

2005-09-13 07:16:38 1056 188 Report * Computer Model = OptiPlex GX280

2005-09-13 07:16:38 1056 188 Report * Bios Revision = A04
2005-09-13 07:16:38 1056 188 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A04
2005-09-13 07:16:38 1056 188 Report * Bios Release Date =
2005-02-09T00:00:00
2005-09-13 07:16:38 1056 188 Report * Locale ID = 1033
2005-09-13 07:16:38 1056 188 AU #############
2005-09-13 07:16:38 1056 188 AU ## START ## AU: Search for updates
2005-09-13 07:16:38 1056 188 AU #########
2005-09-13 07:16:38 1056 188 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {50679F69-CB95-4BEB-8200-F8F29B63094B}]
2005-09-13 07:16:38 1056 338 Agent *************
2005-09-13 07:16:38 1056 338 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-09-13 07:16:38 1056 338 Agent *********
2005-09-13 07:16:48 1056 338 Agent * Found 0 updates and 8 categories in
search
2005-09-13 07:16:48 1056 338 Agent *********
2005-09-13 07:16:48 1056 338 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-09-13 07:16:48 1056 338 Agent *************
2005-09-13 07:16:48 1056 4d8 AU >>## RESUMED ## AU: Search for updates
[CallId = {50679F69-CB95-4BEB-8200-F8F29B63094B}]
2005-09-13 07:16:48 1056 4d8 AU # 0 updates detected
2005-09-13 07:16:48 1056 4d8 AU #########
2005-09-13 07:16:48 1056 4d8 AU ## END ## AU: Search for updates [CallId
= {50679F69-CB95-4BEB-8200-F8F29B63094B}]
2005-09-13 07:16:48 1056 4d8 AU #############
2005-09-13 07:16:48 1056 188 AU #############
2005-09-13 07:16:48 1056 188 AU ## START ## AU: Search for updates
2005-09-13 07:16:48 1056 188 AU #########
2005-09-13 07:16:48 1056 188 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {1FF3FF52-DC23-43F1-A368-6153BDF334DB}]
2005-09-13 07:16:48 1056 338 Report WARNING: Reporter failed to upload
events with hr = 8024000b.
2005-09-13 07:16:48 1056 338 Agent *************
2005-09-13 07:16:48 1056 338 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-09-13 07:16:48 1056 338 Agent *********
2005-09-13 07:16:59 1056 188 AU Forced install timer expired for scheduled
install
2005-09-13 07:17:00 1056 338 Setup *********** Setup: Checking whether
self-update is required ***********
2005-09-13 07:17:00 1056 338 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-09-13 07:17:00 1056 338 Setup * IsUpdateRequired = No
2005-09-13 07:17:01 1056 338 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-09-13 07:17:01 1056 338 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://ieremote.fnfinc.com/ClientWebService/client.asmx
2005-09-13 07:17:01 1056 338 PT Initializing simple targeting cookie,
clientId = a0e2d63b-1789-4f35-9884-19a38888ac96, target group = , DNS name =
fntie-pc45.fnfinc.com
2005-09-13 07:17:01 1056 338 PT Server URL =
http://ieremote.fnfinc.com/SimpleAuthWebService/SimpleAuth.asmx
2005-09-13 07:17:06 1056 338 Agent * Found 0 updates and 8 categories in
search
2005-09-13 07:17:06 1056 338 Agent *********
2005-09-13 07:17:06 1056 338 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-09-13 07:17:06 1056 338 Agent *************
2005-09-13 07:17:06 1056 554 AU >>## RESUMED ## AU: Search for updates
[CallId = {1FF3FF52-DC23-43F1-A368-6153BDF334DB}]
2005-09-13 07:17:06 1056 554 AU # 0 updates detected
2005-09-13 07:17:06 1056 554 AU #########
2005-09-13 07:17:06 1056 554 AU ## END ## AU: Search for updates [CallId
= {1FF3FF52-DC23-43F1-A368-6153BDF334DB}]
2005-09-13 07:17:06 1056 554 AU #############
2005-09-13 07:17:06 1056 554 AU AU setting next detection timeout to
2005-09-14 12:00:36
2005-09-13 07:17:06 1056 338 Report Uploading 2 events using cached cookie,
reporting URL =
http://ieremote.fnfinc.com/ReportingWebService/ReportingWebService.asmx
2005-09-13 07:17:06 1056 338 Report Reporter successfully uploaded 2 events.
2005-09-13 07:17:06 1056 338 Report REPORT EVENT:
{B1FC34ED-95B8-4E1D-A592-695BF2288DE8} 2005-09-13
07:16:37-0700 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2005-09-13 07:17:11 1056 338 Report REPORT EVENT:
{847879B7-B45E-4E4C-8B42-EB0C07721AD1} 2005-09-13
07:17:06-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
2005-09-13 07:17:11 1056 338 Report REPORT EVENT:
{2CDFC3B1-A106-40DC-9C22-6814DDD1D5F6} 2005-09-13
07:17:06-0700 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2005-09-13 07:28:34 1056 434 Report Uploading 3 events using cached cookie,
reporting URL =
http://ieremote.fnfinc.com/ReportingWebService/ReportingWebService.asmx
2005-09-13 07:28:34 1056 434 Report Reporter successfully uploaded 3 events.
2005-09-13 18:37:34 1056 620 AU AU found 0 updates for install at shutdown
2005-09-13 18:37:42 1056 620 AU AU Restart required....
2005-09-13 18:37:43 1056 188 AU ########### AU: Initializing Automatic
Updates ###########
2005-09-13 18:37:43 1056 188 AU # WSUS server: http://ieremote.fnfinc.com
2005-09-13 18:37:43 1056 188 AU # Detection frequency: 22
2005-09-13 18:37:43 1056 188 AU # Approval type: Scheduled (Policy)
2005-09-13 18:37:43 1056 188 AU # Scheduled install day/time: Every day at
21:00
2005-09-13 18:37:43 1056 188 AU # Auto-install minor updates: Yes (User
preference)
2005-09-13 18:37:43 1056 188 AU # AU is paused, not initializing any
handlers
2005-09-13 18:37:54 1056 188 Service *********
2005-09-13 18:37:54 1056 188 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2005-09-13 18:37:54 1056 188 Service *************
2005-09-14 07:15:54 1032 104 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0700) ===========
2005-09-14 07:15:54 1032 104 Misc = Process: C:\WINDOWS\System32\svchost.exe
2005-09-14 07:15:54 1032 104 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-09-14 07:15:54 1032 104 Service *************
2005-09-14 07:15:54 1032 104 Service ** START ** Service: Service startup
2005-09-14 07:15:54 1032 104 Service *********
2005-09-14 07:15:54 1032 104 Agent * WU client version 5.8.0.2469
2005-09-14 07:15:54 1032 104 Agent * SusClientId =
'a0e2d63b-1789-4f35-9884-19a38888ac96'
2005-09-14 07:15:54 1032 104 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2005-09-14 07:15:54 1032 104 Agent * Access type: No proxy
2005-09-14 07:15:54 1032 104 Agent * Network state: Connected
2005-09-14 07:16:41 1032 104 Agent *********** Agent: Initializing Windows
Update Agent ***********
2005-09-14 07:16:41 1032 104 Agent *********** Agent: Initializing global
settings cache ***********
2005-09-14 07:16:41 1032 104 Agent * WSUS server: http://ieremote.fnfinc.com
2005-09-14 07:16:41 1032 104 Agent * WSUS status server:
http://ieremote.fnfinc.com
2005-09-14 07:16:41 1032 104 Agent * Target group: (Unassigned Computers)
2005-09-14 07:16:41 1032 104 Agent * Windows Update access disabled: No
2005-09-14 07:16:41 1032 104 DnldMgr Download manager restoring 0 downloads
2005-09-14 07:16:41 1032 104 AU ########### AU: Initializing Automatic
Updates ###########
2005-09-14 07:16:41 1032 104 AU AU setting next detection timeout to
2005-09-14 14:16:41
2005-09-14 07:16:41 1032 104 AU # WSUS server: http://ieremote.fnfinc.com
2005-09-14 07:16:41 1032 104 AU # Detection frequency: 22
2005-09-14 07:16:41 1032 104 AU # Approval type: Scheduled (Policy)
2005-09-14 07:16:41 1032 104 AU # Scheduled install day/time: Every day at
21:00
2005-09-14 07:16:41 1032 104 AU # Auto-install minor updates: Yes (User
preference)
2005-09-14 07:16:41 1032 104 AU #############
2005-09-14 07:16:41 1032 104 AU ## START ## AU: Search for updates
2005-09-14 07:16:41 1032 104 AU #########
2005-09-14 07:16:41 1032 104 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {E78B051E-3E8B-43E6-85AD-52014C356DFE}]
2005-09-14 07:16:42 1032 1a8 Agent *************
2005-09-14 07:16:42 1032 1a8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-09-14 07:16:42 1032 1a8 Agent *********
2005-09-14 07:16:54 1032 1a8 Setup *********** Setup: Checking whether
self-update is required ***********
2005-09-14 07:16:54 1032 1a8 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-09-14 07:16:54 1032 1a8 Setup * IsUpdateRequired = No
2005-09-14 07:16:55 1032 1a8 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-09-14 07:16:55 1032 1a8 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://ieremote.fnfinc.com/ClientWebService/client.asmx
2005-09-14 07:16:56 1032 1a8 PT Initializing simple targeting cookie,
clientId = a0e2d63b-1789-4f35-9884-19a38888ac96, target group = , DNS name =
fntie-pc45.fnfinc.com
2005-09-14 07:16:56 1032 1a8 PT Server URL =
http://ieremote.fnfinc.com/SimpleAuthWebService/SimpleAuth.asmx
2005-09-14 07:16:56 1032 1a8 PT WARNING: GetCookie failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2005-09-14 07:16:56 1032 1a8 PT WARNING: SOAP Fault: 0x00012c
2005-09-14 07:16:56 1032 1a8 PT WARNING: faultstring:Fault occurred
2005-09-14 07:16:56 1032 1a8 PT WARNING: ErrorCode:ConfigChanged(2)
2005-09-14 07:16:56 1032 1a8 PT WARNING: Message:

2005-09-14 07:16:56 1032 1a8 PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2005-09-14 07:16:56 1032 1a8 PT WARNING:
ID:de75363c-e41b-43a0-9e3c-8b57c57b3e24
2005-09-14 07:16:56 1032 1a8 PT Initializing simple targeting cookie,
clientId = a0e2d63b-1789-4f35-9884-19a38888ac96, target group = , DNS name =
fntie-pc45.fnfinc.com
2005-09-14 07:16:56 1032 1a8 PT Server URL =
http://ieremote.fnfinc.com/SimpleAuthWebService/SimpleAuth.asmx
2005-09-14 07:17:04 1032 104 AU Forced install timer expired for scheduled
install
2005-09-14 07:17:05 1032 1a8 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2005-09-14 07:17:05 1032 1a8 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://ieremote.fnfinc.com/ClientWebService/client.asmx
2005-09-14 07:17:05 1032 1a8 Agent * Found 0 updates and 8 categories in
search
2005-09-14 07:17:05 1032 1a8 Report *********** Report: Initializing static
reporting data ***********
2005-09-14 07:17:05 1032 1a8 Report * OS Version = 5.1.2600.2.0.65792
2005-09-14 07:17:05 1032 1a8 Report * Computer Brand = Dell Inc.

2005-09-14 07:17:05 1032 1a8 Report * Computer Model = OptiPlex GX280

2005-09-14 07:17:05 1032 1a8 Report * Bios Revision = A04
2005-09-14 07:17:05 1032 1a8 Report * Bios Name = Phoenix ROM BIOS PLUS
Version 1.10 A04
2005-09-14 07:17:05 1032 1a8 Report * Bios Release Date =
2005-02-09T00:00:00
2005-09-14 07:17:05 1032 1a8 Report * Locale ID = 1033
2005-09-14 07:17:05 1032 1a8 Agent *********
2005-09-14 07:17:05 1032 1a8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2005-09-14 07:17:05 1032 1a8 Agent *************
2005-09-14 07:17:05 1032 5fc AU >>## RESUMED ## AU: Search for updates
[CallId = {E78B051E-3E8B-43E6-85AD-52014C356DFE}]
2005-09-14 07:17:05 1032 5fc AU # 0 updates detected
2005-09-14 07:17:05 1032 5fc AU #########
2005-09-14 07:17:05 1032 5fc AU ## END ## AU: Search for updates [CallId
= {E78B051E-3E8B-43E6-85AD-52014C356DFE}]
2005-09-14 07:17:05 1032 5fc AU #############
2005-09-14 07:17:05 1032 5fc AU AU setting next detection timeout to
2005-09-15 09:15:56
2005-09-14 07:17:11 1032 5fc Report REPORT EVENT:
{EDCE4861-889B-42DD-80B0-8E95FF925A51} 2005-09-14
07:17:05-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
2005-09-14 07:17:11 1032 5fc Report REPORT EVENT:
{138229E2-BFFB-44B5-8B17-DDD008E403C9} 2005-09-14
07:17:05-0700 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2005-09-14 07:23:09 1032 5fc Report Uploading 2 events using cached cookie,
reporting URL =
http://ieremote.fnfinc.com/ReportingWebService/ReportingWebService.asmx
2005-09-14 07:23:09 1032 5fc Report Reporter successfully uploaded 2 events.
2005-09-14 07:27:28 1032 8a4 AU AU found 0 updates for install at shutdown

Thanks
Scott

Lawrence Garvin

unread,

Sep 14, 2005, 12:12:40 PM9/14/05

I agree, Scott. There are no abnormal indications in this log save for the
one occurrence of the 0x8007400d this morning, which at first glance looks
like a transient error -- though it if continues to recur we'll want to look
harder at that.

The client did successsfully report to the WSUS Server, and it should be
appearing in "Unassigned Computers".

Typically, at this point, the question arises about duplicated SusClientID
values because of the use of an image to build clones that has not been
properly sysprepped.

Is there a possiblity that some or all of these 83 systems were built from
the same image?

"Scott B" <Sco...@discussions.microsoft.com> wrote in message
news:00B8CA66-495C-4F5D...@microsoft.com...

Scott B

unread,

Sep 14, 2005, 1:21:04 PM9/14/05

Lawrence, yes that must be it, all the ones not showing up are from the same
image. what now???

Lawrence Garvin

unread,

Sep 14, 2005, 1:33:31 PM9/14/05

Then we need to apply the standard "ooopss I used the same image to make my
clients fix"... :-)

Delete the values (SusClientId, PingId, AccountDomainSID) contained in the
registry subkey
HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate

at each client. (You might pick one or two to verify that this is the
correct problem/solution first.)

Then restart the Automatic Updates service.

Wait 15 minutes for the service-startup detection to complete and obtain a
new SusClientID.

Run 'wuauclt /detectnow' to initiate a detection cycle with the new
SusClientID.

Wait 20 minutes, then check the WSUS server for the presence of the
"repaired" clients.

If that works, Torgeir has a script that will allow you to update the rest
of your systems via logon, so that you don't have to go physically to each
machine.

===============
Hi,

A couple of scripts in the links below that handles the registry values
AccountDomainSid, PingID and SusClientId.

http://groups.google.co.uk/group/microsoft.public.windowsupdate/msg/88c6e4e5317f24c9?dmode=source&hl=en
and
http://groups.google.co.uk/group/microsoft.public.softwareupdatesvcs/browse_frm/thread/fc4604f11ccb4da8/9086f6030b19268a#9086f6030b19268a

--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx
===============

"Scott B" <Sco...@discussions.microsoft.com> wrote in message

news:E1735FA9-74D6-42C3...@microsoft.com...

Woofess

unread,

Sep 15, 2005, 2:41:03 AM9/15/05

"Lawrence Garvin" wrote:

> Then we need to apply the standard "ooopss I used the same image to make my
> clients fix"... :-)
>
> Delete the values (SusClientId, PingId, AccountDomainSID) contained in the
> registry subkey
> HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate
>
> at each client. (You might pick one or two to verify that this is the
> correct problem/solution first.)
>
> Then restart the Automatic Updates service.

Many thanks...this solved my problem:)
From experimentation I found that I only had to carry out the two
instructions above to solve the problem.
Also, because we use a remote connection app (Dameware Utilities), I was
able to modify
the registry of each PC remotely and restart the Autoupdate Service on each
PC which was connected
to the network.
In our case it saved creating login script commands and testing them etc.

regards
G:)

Scott B

unread,

Sep 15, 2005, 3:50:02 PM9/15/05

Cudos to Lawrence! That was my problem. Thanks for all your help.

Scott

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