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Windows Update no longer working 0x80004002

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Jun 13, 2007, 1:08:49โ€ฏPM6/13/07
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Windows automatic update is no longer working. Since June 10 I get
0x80004002 related errors.
Then today I tried to update manually from the windows update site,
which brings me in an endless loop. The message after selecting quick
update is that necessary registrations and files are not on the
computer, I am asked to correct this, I continue, Windows is
downloading and registering the files (tells the webpage), after which
I am redirected to the update page again. I select quick update, get
the same error that the necessary registrations and files are not on
the computer. This happens continuously.

I registered the servicesregsvr32 /s wuapi.dll, regsvr32 /s wups.dll,
regsvr32 /s wuaueng.dll, regsvr32 /s wuaueng1.dll, regsvr32 /s
wucltui.dll, regsvr32 /s wuweb.dll, regsvr32 /s jscript.dll, regsvr32 /
s atl.dll, regsvr32 /s softpub.dll, regsvr32 /s msxml3.dll

I reregistered
regsvr32 /s wuapi.dll, regsvr32 /s wuaueng.dll, regsvr32 /s
wuaueng1.dll, regsvr32 /s wucltui.dll, regsvr32 /s wups.dll, regsvr32 /
s wups2.dll, regsvr32 /s wuweb.dll

both attempts between net stop wuauserv/net start wuauserv
I rebooted, before and after, no errors in the eventlogs

Then I tried force install WUA with WindowsUpdateAgent20-x86.exe /
wuforce and after that tried to update from Windows Update website.
Again, I am in the same loop: I select quick scan, get the error
message that necessary registrations and files are not on the
computer, I am asked to correct this, I continue, files are
downloaded, files are registered according to the progressbar on the
webpage, I am redirected to the update page, I select quick update
but the same error message about missing files appears.
Continious....

Below I copy my WindowsUpdatde log from the attempt to force install
WUA

Thank you very much for your time on this matter, I hope someone can
help me out.


=============================================================================


2007-06-13 18:39:34 4048 1690 Setup * Inf file: C:\WINDOWS
\SoftwareDistribution\WebSetup\wusetup.inf
2007-06-13 18:39:34 4048 1690 Setup Update required for C:\WINDOWS
\system32\cdm.dll: target version = 5.8.0.2694, required version =
5.8.0.2469
2007-06-13 18:39:34 4048 1690 Setup Update required for C:\WINDOWS
\system32\iuengine.dll: target version = 5.8.0.2694, required version
= 5.8.0.2469
2007-06-13 18:39:34 4048 1690 Setup Update required for C:\WINDOWS
\system32\wuapi.dll: target version = 5.8.0.2694, required version =
5.8.0.2469
2007-06-13 18:39:34 4048 1690 Setup Update required for C:\WINDOWS
\system32\wuauclt.exe: target version = 5.8.0.2694, required version =
5.8.0.2469
2007-06-13 18:39:34 4048 1690 Setup Update required for C:\WINDOWS
\system32\wuauclt1.exe: target version = 5.8.0.2694, required version
= 5.8.0.2469
2007-06-13 18:39:34 4048 1690 Setup Update required for C:\WINDOWS
\system32\wuaucpl.cpl: target version = 5.8.0.2694, required version =
5.8.0.2469
2007-06-13 18:39:34 4048 1690 Setup Update required for C:\WINDOWS
\system32\wuaueng.dll: target version = 5.8.0.2694, required version =
5.8.0.2469
2007-06-13 18:39:34 4048 1690 Setup Update required for C:\WINDOWS
\system32\wuaueng1.dll: target version = 5.8.0.2694, required version
= 5.8.0.2469
2007-06-13 18:39:34 4048 1690 Setup Update required for C:\WINDOWS
\system32\wucltui.dll: target version = 5.8.0.2694, required version =
5.8.0.2469
2007-06-13 18:39:34 4048 1690 Setup Update required for C:\WINDOWS
\system32\wups.dll: target version = 7.0.6000.374, required version =
5.8.0.2469
2007-06-13 18:39:34 4048 1690 Setup Update required for C:\WINDOWS
\system32\wups2.dll: target version = 7.0.6000.374, required version =
5.8.0.2469
2007-06-13 18:39:34 4048 1690 Setup * IsUpdateRequired = Yes
2007-06-13 18:39:34 4048 1720 Setup *************
2007-06-13 18:39:34 4048 1720 Setup ** START ** Setup: Downloading
client CABs
2007-06-13 18:39:34 4048 1720 Setup *********
2007-06-13 18:39:34 4048 1720 Setup * Main CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/nl
2007-06-13 18:39:34 4048 1720 Setup * MUI CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/mui
2007-06-13 18:39:34 4048 1720 Setup * Download directory: C:\WINDOWS
\SoftwareDistribution\WebSetup
2007-06-13 18:39:37 4048 1720 Setup *********
2007-06-13 18:39:37 4048 1720 Setup ** END ** Setup: Downloading
client CABs
2007-06-13 18:39:37 4048 1720 Setup *************
2007-06-13 18:39:37 4048 1720 Setup *************
2007-06-13 18:39:37 4048 1720 Setup ** START ** Setup: Installing
client binaries
2007-06-13 18:39:37 4048 1720 Setup *********
2007-06-13 18:39:37 4048 1720 Setup * Download directory: C:\WINDOWS
\SoftwareDistribution\WebSetup
2007-06-13 18:39:37 4048 1720 Setup * Stop and start service: Yes
2007-06-13 18:39:37 544 1350 Agent Sending shutdown notification to
client
2007-06-13 18:39:37 4048 13bc COMAPI WARNING: Received service
shutdown/self-update notification.
2007-06-13 18:39:37 544 1350 Service *********
2007-06-13 18:39:37 544 1350 Service ** END ** Service: Service
exit [Exit code = 0x240001]
2007-06-13 18:39:37 544 1350 Service *************
2007-06-13 18:39:40 4048 1720 Setup Starting file operations for
section cdm
2007-06-13 18:39:40 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\cdm.dll to C:\WINDOWS
\system32\cdm.dll.wusetup.2665156.new
2007-06-13 18:39:40 4048 1720 Setup Setup successfullly moved C:
\WINDOWS\system32\cdm.dll.wusetup.2665156.new to C:\WINDOWS
\system32\cdm.dll
2007-06-13 18:39:40 4048 1720 Setup File operations for section cdm
completed successfully
2007-06-13 18:39:40 4048 1720 Setup Starting file operations for
section iuengine
2007-06-13 18:39:41 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\iuengine.dll to C:\WINDOWS
\system32\iuengine.dll.wusetup.2665250.new
2007-06-13 18:39:41 4048 1720 Setup Setup successfullly moved C:
\WINDOWS\system32\iuengine.dll.wusetup.2665250.new to C:\WINDOWS
\system32\iuengine.dll
2007-06-13 18:39:41 4048 1720 Setup File operations for section
iuengine completed successfully
2007-06-13 18:39:41 4048 1720 Setup Starting file operations for
section wuapi
2007-06-13 18:39:41 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wuapi.dll to C:\WINDOWS
\system32\wuapi.dll.wusetup.2665343.new
2007-06-13 18:39:41 4048 1720 Setup WARNING: Could not move C:\WINDOWS
\system32\wuapi.dll to C:\WINDOWS\system32\wuapi.dll.wusetup.
2665343.bak due to 0x80070020
2007-06-13 18:39:41 4048 1720 Setup File operations for section wuapi
completed successfully
2007-06-13 18:39:41 4048 1720 Setup Starting file operations for
section wuauclt
2007-06-13 18:39:41 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wuauclt.exe to C:\WINDOWS
\system32\wuauclt.exe.wusetup.2665468.new
2007-06-13 18:39:41 4048 1720 Setup Setup successfullly moved C:
\WINDOWS\system32\wuauclt.exe.wusetup.2665468.new to C:\WINDOWS
\system32\wuauclt.exe
2007-06-13 18:39:41 4048 1720 Setup File operations for section
wuauclt completed successfully
2007-06-13 18:39:41 4048 1720 Setup Starting file operations for
section wuauclt1
2007-06-13 18:39:41 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wuauclt1.exe to C:\WINDOWS
\system32\wuauclt1.exe.wusetup.2665562.new
2007-06-13 18:39:41 4048 1720 Setup Setup successfullly moved C:
\WINDOWS\system32\wuauclt1.exe.wusetup.2665562.new to C:\WINDOWS
\system32\wuauclt1.exe
2007-06-13 18:39:41 4048 1720 Setup File operations for section
wuauclt1 completed successfully
2007-06-13 18:39:41 4048 1720 Setup Starting file operations for
section wuaucpl
2007-06-13 18:39:41 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wuaucpl.cpl to C:\WINDOWS
\system32\wuaucpl.cpl.wusetup.2665750.new
2007-06-13 18:39:41 4048 1720 Setup Setup successfullly moved C:
\WINDOWS\system32\wuaucpl.cpl.wusetup.2665750.new to C:\WINDOWS
\system32\wuaucpl.cpl
2007-06-13 18:39:41 4048 1720 Setup File operations for section
wuaucpl completed successfully
2007-06-13 18:39:41 4048 1720 Setup Starting file operations for
section wuaueng_WebSetup
2007-06-13 18:39:41 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wuaueng.dll to C:\WINDOWS
\system32\wuaueng.dll.wusetup.2665843.new
2007-06-13 18:39:41 4048 1720 Setup Setup successfullly moved C:
\WINDOWS\system32\wuaueng.dll.wusetup.2665843.new to C:\WINDOWS
\system32\wuaueng.dll
2007-06-13 18:39:41 4048 1720 Setup File operations for section
wuaueng_WebSetup completed successfully
2007-06-13 18:39:41 4048 1720 Setup Starting file operations for
section wuaueng1
2007-06-13 18:39:41 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wuaueng1.dll to C:\WINDOWS
\system32\wuaueng1.dll.wusetup.2666015.new
2007-06-13 18:39:41 4048 1720 Setup Setup successfullly moved C:
\WINDOWS\system32\wuaueng1.dll.wusetup.2666015.new to C:\WINDOWS
\system32\wuaueng1.dll
2007-06-13 18:39:41 4048 1720 Setup File operations for section
wuaueng1 completed successfully
2007-06-13 18:39:41 4048 1720 Setup Starting file operations for
section wucltui
2007-06-13 18:39:41 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wucltui.dll to C:\WINDOWS
\system32\wucltui.dll.wusetup.2666109.new
2007-06-13 18:39:41 4048 1720 Setup Setup successfullly moved C:
\WINDOWS\system32\wucltui.dll.wusetup.2666109.new to C:\WINDOWS
\system32\wucltui.dll
2007-06-13 18:39:41 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wuauhelp.chm to C:\WINDOWS\help
\wuauhelp.chm.wusetup.2666187.new
2007-06-13 18:39:41 4048 1720 Setup Setup successfullly moved C:
\WINDOWS\help\wuauhelp.chm.wusetup.2666187.new to C:\WINDOWS\help
\wuauhelp.chm
2007-06-13 18:39:42 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wuau.adm to C:\WINDOWS\INF
\wuau.adm.wusetup.2666250.new
2007-06-13 18:39:42 4048 1720 Setup Setup successfullly moved C:
\WINDOWS\INF\wuau.adm.wusetup.2666250.new to C:\WINDOWS\INF\wuau.adm
2007-06-13 18:39:42 4048 1720 Setup File operations for section
wucltui completed successfully
2007-06-13 18:39:42 4048 1720 Setup Starting file operations for
section wups
2007-06-13 18:39:42 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wups.dll to C:\WINDOWS
\system32\wups.dll.wusetup.2666328.new
2007-06-13 18:39:42 4048 1720 Setup File operations for section wups
completed successfully
2007-06-13 18:39:42 4048 1720 Setup Starting file operations for
section wups2
2007-06-13 18:39:42 4048 1720 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wups2.dll to C:\WINDOWS
\system32\wups2.dll.wusetup.2666421.new
2007-06-13 18:39:42 4048 1720 Setup File operations for section wups2
completed successfully
2007-06-13 18:39:42 4048 1720 Setup Starting registry operations for
section cdm
2007-06-13 18:39:42 4048 1720 Setup Completed registration operations
for section cdm: status 0
2007-06-13 18:39:42 4048 1720 Setup Starting registry operations for
section iuengine
2007-06-13 18:39:42 4048 1720 Setup Completed registration operations
for section iuengine: status 0
2007-06-13 18:39:42 4048 1720 Setup Starting registry operations for
section wuapi
2007-06-13 18:39:42 4048 1720 Setup Completed registration operations
for section wuapi: status 0
2007-06-13 18:39:42 4048 1720 Setup Starting registry operations for
section wuauclt
2007-06-13 18:39:42 4048 1720 Setup Completed registration operations
for section wuauclt: status 0
2007-06-13 18:39:42 4048 1720 Setup Starting registry operations for
section wuauclt1
2007-06-13 18:39:42 4048 1720 Setup Completed registration operations
for section wuauclt1: status 0
2007-06-13 18:39:42 4048 1720 Setup Starting registry operations for
section wuaucpl
2007-06-13 18:39:42 4048 1720 Setup Completed registration operations
for section wuaucpl: status 0
2007-06-13 18:39:42 4048 1720 Setup Starting registry operations for
section wuaueng_WebSetup
2007-06-13 18:39:42 4048 1720 Setup Registering binary: C:\WINDOWS
\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll"
2007-06-13 18:39:43 4048 1720 Setup Completed registration operations
for section wuaueng_WebSetup: status 0
2007-06-13 18:39:43 4048 1720 Setup Starting registry operations for
section wuaueng1
2007-06-13 18:39:43 4048 1720 Setup Registering binary: C:\WINDOWS
\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng1.dll"
2007-06-13 18:39:43 4048 1720 Setup Completed registration operations
for section wuaueng1: status 0
2007-06-13 18:39:43 4048 1720 Setup Starting registry operations for
section wuauserv_WebSetup
2007-06-13 18:39:43 4048 1720 Setup Completed registration operations
for section wuauserv_WebSetup: status 0
2007-06-13 18:39:43 4048 1720 Setup Starting registry operations for
section wucltui
2007-06-13 18:39:43 4048 1720 Setup Registering binary: C:\WINDOWS
\system32\regsvr32.exe /s "C:\WINDOWS\system32\wucltui.dll"
2007-06-13 18:39:43 4048 1720 Setup Completed registration operations
for section wucltui: status 0
2007-06-13 18:39:43 4048 1720 Setup Starting registry operations for
section wups
2007-06-13 18:39:43 4048 1720 Setup Completed registration operations
for section wups: status 0
2007-06-13 18:39:43 4048 1720 Setup Starting registry operations for
section wups2
2007-06-13 18:39:43 4048 1720 Setup Completed registration operations
for section wups2: status 0
2007-06-13 18:39:43 4048 1720 Setup Starting registry operations for
section winhttp
2007-06-13 18:39:43 4048 1720 Setup Completed registration operations
for section winhttp: status 0
2007-06-13 18:39:43 4048 1720 Setup Processing registry operations
completed. Deleting backup files.
2007-06-13 18:39:43 4048 1720 Setup Successfully deleted backup file C:
\WINDOWS\system32\cdm.dll.wusetup.2665156.bak
2007-06-13 18:39:43 4048 1720 Setup Successfully deleted backup file C:
\WINDOWS\system32\iuengine.dll.wusetup.2665265.bak
2007-06-13 18:39:43 4048 1720 Setup Successfully deleted backup file C:
\WINDOWS\system32\wuauclt.exe.wusetup.2665468.bak
2007-06-13 18:39:43 4048 1720 Setup Successfully deleted backup file C:
\WINDOWS\system32\wuauclt1.exe.wusetup.2665578.bak
2007-06-13 18:39:43 4048 1720 Setup Successfully deleted backup file C:
\WINDOWS\system32\wuaucpl.cpl.wusetup.2665750.bak
2007-06-13 18:39:43 4048 1720 Setup Successfully deleted backup file C:
\WINDOWS\system32\wuaueng.dll.wusetup.2665843.bak
2007-06-13 18:39:43 4048 1720 Setup Successfully deleted backup file C:
\WINDOWS\system32\wuaueng1.dll.wusetup.2666031.bak
2007-06-13 18:39:43 4048 1720 Setup Successfully deleted backup file C:
\WINDOWS\system32\wucltui.dll.wusetup.2666109.bak
2007-06-13 18:39:43 4048 1720 Setup Successfully deleted backup file C:
\WINDOWS\help\wuauhelp.chm.wusetup.2666187.bak
2007-06-13 18:39:43 4048 1720 Setup Successfully deleted backup file C:
\WINDOWS\INF\wuau.adm.wusetup.2666250.bak
2007-06-13 18:39:44 544 12dc Misc =========== Logging initialized
(build: 5.8.0.2469, tz: +0200) ===========
2007-06-13 18:39:44 544 12dc Misc = Process: C:\WINDOWS
\System32\svchost.exe
2007-06-13 18:39:44 544 12dc Misc = Module: C:\WINDOWS
\system32\wuaueng.dll
2007-06-13 18:39:44 544 12dc Service *************
2007-06-13 18:39:44 544 12dc Service ** START ** Service: Service
startup
2007-06-13 18:39:44 544 12dc Service *********
2007-06-13 18:39:44 544 12dc Setup Ignoring cache file C:\WINDOWS
\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll
\5.8.0.2469\wuapi.dll: Target file C:\WINDOWS\system32\wuapi.dll
version 5,8,0,2694 is greater than cache version version 5,8,0,2469
2007-06-13 18:39:44 544 12dc Setup Ignoring cache file C:\WINDOWS
\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll
\5.8.0.2469\wups.dll: Target file C:\WINDOWS\system32\wups.dll version
7,0,6000,374 is greater than cache version version 5,8,0,2469
2007-06-13 18:39:44 544 12dc Setup Ignoring cache file C:\WINDOWS
\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll
\5.8.0.2469\wups2.dll: Target file C:\WINDOWS\system32\wups2.dll
version 7,0,6000,374 is greater than cache version version 5,8,0,2469
2007-06-13 18:39:44 544 12dc Agent * WU client version 5.8.0.2469
2007-06-13 18:39:44 544 12dc Agent * SusClientId = '538822fa-
d44f-4c00-ab47-d32f581a2a60'
2007-06-13 18:39:44 544 12dc Agent * Base directory: C:\WINDOWS
\SoftwareDistribution
2007-06-13 18:39:44 544 12dc Agent * Access type: No proxy
2007-06-13 18:39:44 544 12dc Agent * Network state: Connected
2007-06-13 18:39:46 4048 1720 Setup *********
2007-06-13 18:39:46 4048 1720 Setup ** END ** Setup: Installing
client binaries
2007-06-13 18:39:46 4048 1720 Setup *************
2007-06-13 18:39:51 5512 1484 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: +0200) ===========
2007-06-13 18:39:51 5512 1484 Misc = Process: C:\WINDOWS
\system32\wuauclt.exe
2007-06-13 18:39:51 5512 1484 Misc = Module: C:\WINDOWS
\system32\wuaueng.dll
2007-06-13 18:39:51 5512 1484 DtaStor FATAL: Datastore version is
incorrect. Expected 0.55-0.65, but got 0.66.
2007-06-13 18:39:51 5512 1484 DtaStor WARNING: Forcing re-creation of
data store
2007-06-13 18:39:54 5512 1484 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2007-06-13 18:39:54 5512 1484 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-06-13 18:39:54 544 134c Agent WARNING: Failed to read the
service id for re-registration 0x80070002
2007-06-13 18:39:54 544 134c Agent WARNING: Missing service entry in
the backup data store; cleaning up
2007-06-13 18:39:54 544 134c Report WARNING: Failed to query for
service properties: 80004002
2007-06-13 18:39:54 544 134c Agent *********** Agent: Initializing
Windows Update Agent ***********
2007-06-13 18:39:54 544 134c Agent *********** Agent: Initializing
global settings cache ***********
2007-06-13 18:39:54 544 134c Agent * WSUS server: <NULL>
2007-06-13 18:39:54 544 134c Agent * WSUS status server: <NULL>
2007-06-13 18:39:54 544 134c Agent * Target group: (Unassigned
Computers)
2007-06-13 18:39:54 544 134c Agent * Windows Update access
disabled: No
2007-06-13 18:39:56 544 134c DnldMgr Download manager restoring 0
downloads
2007-06-13 18:39:56 544 134c Agent * Failed to load persisted
download calls, error = 0x80004002
2007-06-13 18:39:58 544 134c Agent WARNING:
DeleteVolatileServices::GetServiceList failed with 0x80004002.
2007-06-13 18:40:00 544 134c DnldMgr FATAL:
DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with
0x80004002.
2007-06-13 18:40:00 544 134c DnldMgr FATAL:
DM:CAgentDownloadManager::DelayedInit: RestoreDownloadJobs failed with
0x00000000.
2007-06-13 18:40:02 544 f20 Agent WARNING: WU client fails
CClientCallRecorder::EnumerateService with error 0x80004002
2007-06-13 18:40:02 4048 1690 COMAPI WARNING:
ISusInternal::EnumerateService failed, hr=80004002
2007-06-13 18:40:03 544 d50 DnldMgr FATAL:
DM:CAgentDownloadManager::CheckAllCallDownloadStates: GetSession
failed with 0x80004002.
2007-06-13 18:40:10 4048 1690 Setup *********** Setup: Checking
whether self-update is required ***********
2007-06-13 18:40:10 4048 1690 Setup * Inf file: C:\WINDOWS
\SoftwareDistribution\WebSetup\wusetup.inf
2007-06-13 18:40:10 4048 1690 Setup Update NOT required for C:\WINDOWS
\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:40:10 4048 1690 Setup Update NOT required for C:\WINDOWS
\system32\iuengine.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-06-13 18:40:10 4048 1690 Setup Update NOT required for C:\WINDOWS
\system32\wuapi.dll: target version = 5.8.0.2694, required version =
5.8.0.2469
2007-06-13 18:40:10 4048 1690 Setup Update NOT required for C:\WINDOWS
\system32\wuauclt.exe: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:40:10 4048 1690 Setup Update NOT required for C:\WINDOWS
\system32\wuauclt1.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-06-13 18:40:10 4048 1690 Setup Update NOT required for C:\WINDOWS
\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:40:10 4048 1690 Setup Update NOT required for C:\WINDOWS
\system32\wuaueng.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:40:10 4048 1690 Setup Update NOT required for C:\WINDOWS
\system32\wuaueng1.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-06-13 18:40:10 4048 1690 Setup Update NOT required for C:\WINDOWS
\system32\wucltui.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:40:10 4048 1690 Setup Update NOT required for C:\WINDOWS
\system32\wups.dll: target version = 7.0.6000.374, required version =
5.8.0.2469
2007-06-13 18:40:10 4048 1690 Setup Update NOT required for C:\WINDOWS
\system32\wups2.dll: target version = 7.0.6000.374, required version =
5.8.0.2469
2007-06-13 18:40:10 4048 1690 Setup * IsUpdateRequired = No
2007-06-13 18:40:29 544 12dc AU ########### AU: Initializing
Automatic Updates ###########
2007-06-13 18:40:29 544 12dc AU AU setting next detection timeout to
2007-06-13 16:40:29
2007-06-13 18:40:31 544 12dc AU # Approval type: Pre-install notify
(User preference)
2007-06-13 18:40:31 544 12dc AU # Auto-install minor updates: No
(User preference)
2007-06-13 18:40:33 544 12dc AU FATAL: Failed to get session from
datastore, error = 0x80004002
2007-06-13 18:40:33 544 12dc AU FATAL: Failed to Unserialize from
data store, error = 0x80004002
2007-06-13 18:40:33 544 12dc AU # WARNING: Exit code = 0x80004002
2007-06-13 18:40:33 544 12dc AU WARNING: InitAUComponents Failed,
will restart AU in 30 mins, error = 0x80004002
2007-06-13 18:40:33 544 12dc AU AU Restart required....
2007-06-13 18:55:08 544 478 Agent WARNING: WU client fails
CClientCallRecorder::EnumerateService with error 0x80004002
2007-06-13 18:55:08 4048 10dc COMAPI WARNING:
ISusInternal::EnumerateService failed, hr=80004002
2007-06-13 18:55:13 544 76c Agent WARNING: WU client fails
CClientCallRecorder::EnumerateService with error 0x80004002
2007-06-13 18:55:13 4048 10dc COMAPI WARNING:
ISusInternal::EnumerateService failed, hr=80004002
2007-06-13 18:55:28 4048 10dc Setup *********** Setup: Checking
whether self-update is required ***********
2007-06-13 18:55:28 4048 10dc Setup * Inf file: C:\WINDOWS
\SoftwareDistribution\WebSetup\wusetup.inf
2007-06-13 18:55:28 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:55:28 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\iuengine.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-06-13 18:55:28 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wuapi.dll: target version = 5.8.0.2694, required version =
5.8.0.2469
2007-06-13 18:55:28 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wuauclt.exe: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:55:28 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wuauclt1.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-06-13 18:55:28 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:55:28 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wuaueng.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:55:28 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wuaueng1.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-06-13 18:55:28 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wucltui.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:55:28 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wups.dll: target version = 7.0.6000.374, required version =
5.8.0.2469
2007-06-13 18:55:28 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wups2.dll: target version = 7.0.6000.374, required version =
5.8.0.2469
2007-06-13 18:55:28 4048 10dc Setup * IsUpdateRequired = No
2007-06-13 18:55:39 4048 10dc COMAPI -------------
2007-06-13 18:55:39 4048 10dc COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-06-13 18:55:39 4048 10dc COMAPI ---------
2007-06-13 18:55:39 4048 10dc COMAPI - Online = Yes; Ignore download
priority = No
2007-06-13 18:55:39 4048 10dc COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2007-06-13 18:55:39 4048 10dc COMAPI - ServiceID = {9482F4B4-
E343-43B6-B170-9A65BC822C77}
2007-06-13 18:55:39 4048 10dc COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-06-13 18:55:39 544 2e8 Agent *************
2007-06-13 18:55:39 544 2e8 Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2007-06-13 18:55:39 544 2e8 Agent *********
2007-06-13 18:55:40 544 2e8 Report *********** Report: Initializing
static reporting data ***********
2007-06-13 18:55:40 544 2e8 Report * OS Version =
5.1.2600.2.0.65792
2007-06-13 18:55:41 544 2e8 Report * Computer Brand = System
manufacturer
2007-06-13 18:55:41 544 2e8 Report * Computer Model = System
Product Name
2007-06-13 18:55:41 544 2e8 Report * Bios Revision = 080009
2007-06-13 18:55:41 544 2e8 Report * Bios Name = BIOS Date:
12/13/05 11:07:57 Ver: 08.00.09
2007-06-13 18:55:41 544 2e8 Report * Bios Release Date =
2005-12-13T00:00:00
2007-06-13 18:55:41 544 2e8 Report * Locale ID = 1043
2007-06-13 18:55:43 544 2e8 Agent * WARNING: Exit code = 0x80004002
2007-06-13 18:55:43 544 2e8 Agent *********
2007-06-13 18:55:43 544 2e8 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2007-06-13 18:55:43 544 2e8 Agent *************
2007-06-13 18:55:43 544 2e8 Agent WARNING: WU client failed Searching
for update with error 0x80004002
2007-06-13 18:55:43 4048 1720 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-06-13 18:55:43 4048 1720 COMAPI - Updates found = 0
2007-06-13 18:55:43 4048 1720 COMAPI - WARNING: Exit code =
0x00000000, Result code = 0x80004002
2007-06-13 18:55:43 4048 1720 COMAPI ---------
2007-06-13 18:55:43 4048 1720 COMAPI -- END -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-06-13 18:55:43 4048 1720 COMAPI -------------
2007-06-13 18:55:43 4048 10dc COMAPI WARNING: Operation failed due to
earlier error, hr=80004002
2007-06-13 18:55:43 4048 10dc COMAPI FATAL: Unable to complete
asynchronous search. (hr=80004002)
2007-06-13 18:55:46 544 2e8 Report REPORT EVENT:
{9773CFF8-652F-4962-9E34-B87FFA31C23A} 2007-06-13 18:55:40+0200 1 148
101 {00000000-0000-0000-0000-000000000000} 0 80004002 WindowsUpdate
Failure Software Synchronization Error: Agent failed detecting with
reason: 0x80004002
2007-06-13 18:55:48 4048 10dc Setup WARNING: Setup operation mode is
Fixup
2007-06-13 18:55:49 4048 10dc Setup *********** Setup: Checking
whether self-update is required ***********
2007-06-13 18:55:49 4048 10dc Setup * Inf file: C:\WINDOWS
\SoftwareDistribution\WebSetup\wusetup.inf
2007-06-13 18:55:49 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:55:49 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\iuengine.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-06-13 18:55:49 4048 10dc Setup Update required for C:\WINDOWS
\system32\wuapi.dll: target version = 5.8.0.2694, required version =
5.8.0.2469
2007-06-13 18:55:49 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wuauclt.exe: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:55:49 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wuauclt1.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-06-13 18:55:49 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:55:49 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wuaueng.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:55:49 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wuaueng1.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2007-06-13 18:55:49 4048 10dc Setup Update NOT required for C:\WINDOWS
\system32\wucltui.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2007-06-13 18:55:49 4048 10dc Setup Update required for C:\WINDOWS
\system32\wups.dll: target version = 7.0.6000.374, required version =
5.8.0.2469
2007-06-13 18:55:49 4048 10dc Setup Update required for C:\WINDOWS
\system32\wups2.dll: target version = 7.0.6000.374, required version =
5.8.0.2469
2007-06-13 18:55:49 4048 10dc Setup * IsUpdateRequired = Yes
2007-06-13 18:55:49 4048 df4 Setup *************
2007-06-13 18:55:49 4048 df4 Setup ** START ** Setup: Downloading
client CABs
2007-06-13 18:55:49 4048 df4 Setup *********
2007-06-13 18:55:49 4048 df4 Setup * Main CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/nl
2007-06-13 18:55:49 4048 df4 Setup * MUI CAB URL:
http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x86/XP/mui
2007-06-13 18:55:49 4048 df4 Setup * Download directory: C:\WINDOWS
\SoftwareDistribution\WebSetup
2007-06-13 18:55:50 4048 df4 Setup *********
2007-06-13 18:55:50 4048 df4 Setup ** END ** Setup: Downloading
client CABs
2007-06-13 18:55:50 4048 df4 Setup *************
2007-06-13 18:55:50 4048 df4 Setup *************
2007-06-13 18:55:50 4048 df4 Setup ** START ** Setup: Installing
client binaries
2007-06-13 18:55:50 4048 df4 Setup *********
2007-06-13 18:55:50 4048 df4 Setup * Download directory: C:\WINDOWS
\SoftwareDistribution\WebSetup
2007-06-13 18:55:50 4048 df4 Setup * Stop and start service: Yes
2007-06-13 18:55:50 544 12dc Agent Sending shutdown notification to
client
2007-06-13 18:55:50 4048 16e4 COMAPI WARNING: Received service
shutdown/self-update notification.
2007-06-13 18:55:50 544 12dc Service *********
2007-06-13 18:55:50 544 12dc Service ** END ** Service: Service
exit [Exit code = 0x240001]
2007-06-13 18:55:50 544 12dc Service *************
2007-06-13 18:55:53 4048 df4 Setup Starting file operations for
section wuapi
2007-06-13 18:55:53 4048 df4 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wuapi.dll to C:\WINDOWS
\system32\wuapi.dll.wusetup.3637546.new
2007-06-13 18:55:53 4048 df4 Setup WARNING: Could not move C:\WINDOWS
\system32\wuapi.dll to C:\WINDOWS\system32\wuapi.dll.wusetup.
3637546.bak due to 0x80070020
2007-06-13 18:55:53 4048 df4 Setup File operations for section wuapi
completed successfully
2007-06-13 18:55:53 4048 df4 Setup Starting file operations for
section wups
2007-06-13 18:55:53 4048 df4 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wups.dll to C:\WINDOWS
\system32\wups.dll.wusetup.3637625.new
2007-06-13 18:55:53 4048 df4 Setup File operations for section wups
completed successfully
2007-06-13 18:55:53 4048 df4 Setup Starting file operations for
section wups2
2007-06-13 18:55:53 4048 df4 Setup Successfully copied source file C:
\WINDOWS\SoftwareDistribution\WebSetup\wups2.dll to C:\WINDOWS
\system32\wups2.dll.wusetup.3637718.new
2007-06-13 18:55:53 4048 df4 Setup File operations for section wups2
completed successfully
2007-06-13 18:55:53 4048 df4 Setup Starting registry operations for
section cdm
2007-06-13 18:55:53 4048 df4 Setup Completed registration operations
for section cdm: status 0
2007-06-13 18:55:53 4048 df4 Setup Starting registry operations for
section iuengine
2007-06-13 18:55:53 4048 df4 Setup Completed registration operations
for section iuengine: status 0
2007-06-13 18:55:53 4048 df4 Setup Starting registry operations for
section wuapi
2007-06-13 18:55:53 4048 df4 Setup Completed registration operations
for section wuapi: status 0
2007-06-13 18:55:53 4048 df4 Setup Starting registry operations for
section wuauclt
2007-06-13 18:55:53 4048 df4 Setup Completed registration operations
for section wuauclt: status 0
2007-06-13 18:55:53 4048 df4 Setup Starting registry operations for
section wuauclt1
2007-06-13 18:55:53 4048 df4 Setup Completed registration operations
for section wuauclt1: status 0
2007-06-13 18:55:53 4048 df4 Setup Starting registry operations for
section wuaucpl
2007-06-13 18:55:53 4048 df4 Setup Completed registration operations
for section wuaucpl: status 0
2007-06-13 18:55:53 4048 df4 Setup Starting registry operations for
section wuaueng_WebSetup
2007-06-13 18:55:53 4048 df4 Setup Registering binary: C:\WINDOWS
\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll"
2007-06-13 18:55:54 4048 df4 Setup Completed registration operations
for section wuaueng_WebSetup: status 0
2007-06-13 18:55:54 4048 df4 Setup Starting registry operations for
section wuaueng1
2007-06-13 18:55:54 4048 df4 Setup Registering binary: C:\WINDOWS
\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng1.dll"
2007-06-13 18:55:54 4048 df4 Setup Completed registration operations
for section wuaueng1: status 0
2007-06-13 18:55:54 4048 df4 Setup Starting registry operations for
section wuauserv_WebSetup
2007-06-13 18:55:54 4048 df4 Setup Completed registration operations
for section wuauserv_WebSetup: status 0
2007-06-13 18:55:54 4048 df4 Setup Starting registry operations for
section wucltui
2007-06-13 18:55:54 4048 df4 Setup Registering binary: C:\WINDOWS
\system32\regsvr32.exe /s "C:\WINDOWS\system32\wucltui.dll"
2007-06-13 18:55:55 4048 df4 Setup Completed registration operations
for section wucltui: status 0
2007-06-13 18:55:55 4048 df4 Setup Starting registry operations for
section wups
2007-06-13 18:55:55 4048 df4 Setup Completed registration operations
for section wups: status 0
2007-06-13 18:55:55 4048 df4 Setup Starting registry operations for
section wups2
2007-06-13 18:55:55 4048 df4 Setup Completed registration operations
for section wups2: status 0
2007-06-13 18:55:55 4048 df4 Setup Starting registry operations for
section winhttp
2007-06-13 18:55:55 4048 df4 Setup Completed registration operations
for section winhttp: status 0
2007-06-13 18:55:55 4048 df4 Setup Processing registry operations
completed. Deleting backup files.
2007-06-13 18:55:55 544 ed0 Misc =========== Logging initialized
(build: 5.8.0.2469, tz: +0200) ===========
2007-06-13 18:55:55 544 ed0 Misc = Process: C:\WINDOWS
\System32\svchost.exe
2007-06-13 18:55:55 544 ed0 Misc = Module: C:\WINDOWS
\system32\wuaueng.dll
2007-06-13 18:55:55 544 ed0 Service *************
2007-06-13 18:55:55 544 ed0 Service ** START ** Service: Service
startup
2007-06-13 18:55:55 544 ed0 Service *********
2007-06-13 18:55:55 544 ed0 Setup Ignoring cache file C:\WINDOWS
\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll
\5.8.0.2469\wuapi.dll: Target file C:\WINDOWS\system32\wuapi.dll
version 5,8,0,2694 is greater than cache version version 5,8,0,2469
2007-06-13 18:55:55 544 ed0 Setup Ignoring cache file C:\WINDOWS
\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll
\5.8.0.2469\wups.dll: Target file C:\WINDOWS\system32\wups.dll version
7,0,6000,374 is greater than cache version version 5,8,0,2469
2007-06-13 18:55:55 544 ed0 Setup Ignoring cache file C:\WINDOWS
\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll
\5.8.0.2469\wups2.dll: Target file C:\WINDOWS\system32\wups2.dll
version 7,0,6000,374 is greater than cache version version 5,8,0,2469
2007-06-13 18:55:55 544 ed0 Agent * WU client version 5.8.0.2469
2007-06-13 18:55:55 544 ed0 Agent * SusClientId = '538822fa-
d44f-4c00-ab47-d32f581a2a60'
2007-06-13 18:55:55 544 ed0 Agent * Base directory: C:\WINDOWS
\SoftwareDistribution
2007-06-13 18:55:55 544 ed0 Agent * Access type: No proxy
2007-06-13 18:55:55 544 ed0 Agent * Network state: Connected

mvoldman

unread,
Jun 22, 2007, 4:49:01โ€ฏAM6/22/07
to

"salto" wrote:

> \WINDOWS\system32\wuaueng1.dll.wusetup.2666031.bakmtor1812

mvoldman

unread,
Jun 22, 2007, 4:51:00โ€ฏAM6/22/07
to
I have same issue with Vista 64. Help, anyone..

Failed to connect to AU engine to get notification handle, hr=80004002

My windowsUpdate.log

2007-06-21 10:33:29:363 5000 1174 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: -0500) ===========
2007-06-21 10:33:29:363 5000 1174 Misc = Process:
C:\Windows\system32\wuauclt.exe
2007-06-21 10:33:29:363 5000 1174 Misc = Module:
C:\Windows\system32\wucltux.dll
2007-06-21 10:33:29:363 5000 1174 CltUI FATAL: Failed to connect to AU
engine to get notification handle, hr=80004002
2007-06-21 10:33:29:544 392 1058 AU AU received handle event
2007-06-21 10:33:29:544 392 1058 AU AU setting pending client directive to
'Install Approval'
2007-06-21 10:33:44:549 392 1058 AU Launched new AU client for directive
'Install Approval', session id = 0x1

jflanagan

unread,
Jun 22, 2007, 2:01:33โ€ฏPM6/22/07
to
I had experienced a similar issue with a few of my XP clients. I found
some advice at the following site that has helped in my case:

http://msmvps.com/blogs/athif/archive/2006/05/17/Error-0x80004002.aspx

I had to both re-create the datastore and reinstall the client; I also
used the /resetauthorization switch when running detection after
completing those two steps.

I will say I have not worked with Vista clients yet, so I don't know
if the process will work in that case.

Good luck!

Jenna

On Jun 22, 4:51 am, mvoldman <mvold...@discussions.microsoft.com>
wrote:

> > ===========================================================================ยญ==

> >http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x8...


> > 2007-06-13 18:39:34 4048 1720 Setup * MUI CAB URL:

> >http://download.windowsupdate.com/v6/windowsupdate/b/selfupdate/AU/x8...

> ...
>
> read more ยป- Hide quoted text -
>
> - Show quoted text -


mvoldman

unread,
Jun 24, 2007, 11:03:05โ€ฏPM6/24/07
to
Thanks Jenna,

Now I have problem with WUA installation, installation failed with error
80070002

Mikhail


"jflanagan" wrote:

> > > ===========================================================================-==

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