RE: Workstations unable to use the shared fax

[Brandy Nee [MSFT]]

Hello Sam,

Thank you for posting to the SBS Newsgroup.

I understand that your Windows XP Home clients cannot send fax. If I have
misunderstood your concern, please let me know.

Please understand that SBS 2003 Shared Fax requires the client workstations
to join in domain. However, Windows XP Home Edition cannot join in SBS 2K3
domain so your client cannot use the Shared Fax service to send faxes.

We suggest customers that use Windows 2000 or upgrade to Windows XP
Professional so clients can send fax through the SBS 2003 Shared Fax
service.

For your additional information:

How to enable and configure the Fax service in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;306550

Hope this information helps. If anything is unclear, please feel free to
let me know. I am glad to be of assistance!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Workstations unable to use the shared fax
>thread-index: AcXJM9zsrrqwG9iWSFKKfju3TQoEaA==
>X-WBNR-Posting-Host: 66.17.50.78
>From: =?Utf-8?B?U2Ft?= <S...@discussions.microsoft.com>
>Subject: Workstations unable to use the shared fax
>Date: Tue, 4 Oct 2005 15:35:03 -0700
>Lines: 15
>Message-ID: <C359CFEE-4CBF-4A89...@microsoft.com>
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:158741
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>I have some XP Home workstations that can not send to the shared fax on
the
>server. They can view/change files on the shared folders. I have given
>'everyone' full access to the shared fax. The workstations are running
>Norton AV 2005. I have tried turning off internet worm protection. I've
>tried adding the ports (1024), adding the fxsclnt.exe to the rules etc.
Here
>is the kicker, some of the workstations can fax, some of them can not. I
>used network monitor on the server, with just one workstation running and
>captured data while sending a fax to the server. Some of the ports that
>appeared were 1044, 1034, 1045 - all added to the rules in NAV. And still
>the other wkst will not fax.
>
>How come some of them can fax? And other cannot? I can not find any
>differences between the two computers, or the two user accounts - one of
them
>works, one does not....terribly confusing. Any help is greatly
appreciated!
>Thanks much, Sam
>

[Sam]

Thank you for responding Brandy. I must not have been clear enough in my
last post. I have two computers that have HOME and can send faxes through
the server even though they are not a part of the domain. Why is it that
some XP HOME pc's can send faxes through my server, but some of them can not?

[Brandy Nee [MSFT]]

Hello Sam,

Thank you for posting back!

Please understand that Windows XP Home clients might be able to send faxes
by manually typing user name and passwords. However, Windows XP Home
edition is not officially supported in Windows 2003 (which includes SBS
2K3) environment.

SBS 2003 Shared Fax requires the workstations to join in the domain. As
Windows XP Home Edition cannot join in a domain you should not be able to
use the Shared Fax service to send faxes. If you setup a Windows XP Home
Edition client, installed the Fax Service from Add/Remove Windows
Components, browsed to my SBS 2003 server using \\Server_Name, input a
valid domain account and its password, double click on the shared fax
device (named "Fax") to install the fax printer, went to Printers and
Faxes, double clicked on the "Fax on Server_Name" icon and on the Fax
Console, you will get the following error "All fax printers are
inaccessible". If you then double click on the error message, you will get
the dialog box showing ''Fax Printer Connection error''.

We still suggest that use Windows 2000 or Windows XP Pro to send fax

through the SBS 2003 Shared Fax service.

I am appreciated your time and cooperation. If anything is unclear, please
feel free to let me know. I am looking forward to hearing from you!

Best regards,

Brandy Nee

>thread-index: AcXJ0SlaQmAPfJygQtu5r37TOv8MwA==

>X-WBNR-Posting-Host: 66.17.50.78
>From: =?Utf-8?B?U2Ft?= <S...@discussions.microsoft.com>

>References: <C359CFEE-4CBF-4A89...@microsoft.com>
<aSGeswXy...@TK2MSFTNGXA01.phx.gbl>
>Subject: RE: Workstations unable to use the shared fax
>Date: Wed, 5 Oct 2005 10:21:02 -0700
>Lines: 110
>Message-ID: <3F0FDEF1-9CDA-456B...@microsoft.com>

>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl

>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:159045
>X-Tomcat-NG: microsoft.public.windows.server.sbs

[Sam]

There is one thing that is unclear to me Brandy. Why is it that two of my
Windows XP Home workstations can use the shared fax service?

[Brandy Nee [MSFT]]

Hello Sam,

Thank you for posting back!

Please understand that we do not support Windows XP Home Edition in SBS 2K3
Network. As this issue occurs on two specific client workstations, you may
post this issue to the Windows XP Newsgroup
(microsoft.private.directaccess.WindowsXP) and that newsgroup will help on
Windows XP client workstation issue. Thanks for your understanding.

Thanks a lot for your understanding!

Best regards,

Brandy Nee

>thread-index: AcXKj/6ne+6zbS/vSsuLfaj4vkYgSg==

>X-WBNR-Posting-Host: 66.17.50.78
>From: =?Utf-8?B?U2Ft?= <S...@discussions.microsoft.com>
>References: <C359CFEE-4CBF-4A89...@microsoft.com>
<aSGeswXy...@TK2MSFTNGXA01.phx.gbl>

<3F0FDEF1-9CDA-456B...@microsoft.com>
<xhMNfgly...@TK2MSFTNGXA01.phx.gbl>

>Subject: RE: Workstations unable to use the shared fax

>Date: Thu, 6 Oct 2005 09:07:05 -0700
>Lines: 225
>Message-ID: <8D2D8AAB-C6B1-4C48...@microsoft.com>

>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl

>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:159354
>X-Tomcat-NG: microsoft.public.windows.server.sbs