Remote Web Workplace
Warren Pierro
firewall with ports 25, 110, 80, 443,444, 4125 and 3389 forwarded to the
internal server IP. The router has a static IP. Exchange remote works fine
and remote desktop connects to the server over the internet. When I try to
log onto the remote web workplace it won't accept the users credentials. Can
anyone give me help?
--
procompserv
Warren Pierro
Runtime Error
Description: An application error occurred on the server. The current custom
error settings for this application prevent the details of the application
error from being viewed remotely (for security reasons). It could, however,
be viewed by browsers running on the local server machine.
Details: To enable the details of this specific error message to be viewable
on remote machines, please create a <customErrors> tag within a "web.config"
configuration file located in the root directory of the current web
application. This <customErrors> tag should then have its "mode" attribute
set to "Off".
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>
Notes: The current error page you are seeing can be replaced by a custom
error page by modifying the "defaultRedirect" attribute of the application's
<customErrors> configuration tag to point to a custom error page URL.
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
--
procompserv
Brandy Nee [MSFT]
Thank you for posting to the SBS Newsgroup.
I am sorry for the delayed response due to the weekend. Please understand
that the newsgroups are staffed weekdays by Microsoft Support professionals
to answer your systems and applications questions. Your understanding is
greatly appreciated!
I understand that you encountered "Server Error in '/Remote' Application"
error message when trying to access the RWW. If I have misunderstood your
issue, please let me know.
Based on my experience, this is a complicated issue and we need time to
troubleshoot the issue. I suggest that you try my suggestions first and if
the issue persists, please help me to gather more detailed information for
research:
=============
Suggestion 1:
823379 You receive a "Server Error in '/' Application. Access to the path
<path> is denied" error message when you log on to Windows SharePoint
Services
http://support.microsoft.com/?id=823379
Suggestion 2:
This issue may occur if the Local Service and Network Service accounts do
not have Full Control to the "Temporary ASP.NET Files" folder. In this
case, we need to add appropriate permissions to each folder. To do this:
a. Add IIS_WPG, Local Service and Network Service account Read & Execute,
List Folder Contents, and Read permissions to
%windir%\Microsoft.NET\Framework\v1.1.4322.
b. Add IIS_WPG, Local Service and Network Service account Full Control
permission to %windir%\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET
Files.
c. Run "iisreset" and then check if the issuer still occurs.
For your reference:
DCPROMO does not retain permissions on some IIS folders
http://support.microsoft.com/kb/332097
=============
In order to supplement your description, I need your help to gather the
following information:
1. Can you access following web links on the SBS Server Console?
a. https://localhost/remote?
b. http://companyweb?
c. http://localhost/backup?
d. http://localhost/monitoring?
2. Could you access RWW before? Do you have any other software installed on
the SBS Server, e.g. CRM?
The problem may occur when a file named web.config is located in
C:\Inetpub\wwwroot folder.
By default this file should not exist. Please go ahead to have it a check.
If there is a file with name web.config, please delete it to the recycle
bin, and test the issue again.
3. Please follow the steps below to gather more detailed error:
a. Make a copy of Inetpub\Remote\web.config for backup purpose.
b. Open web.config with Notepad.
c. Replace <customErrors mode="On" defaultRedirect="error.aspx" /> with
<customErrors mode="Off" />
Please note that the text is case sensitive.
d. Save the file.
e. Click Start, click Run, type "iisreset" and press ENTER.
f. Re-produce the issue and send me (v-br...@microsoft.com) the screen
shot for the new error message.
Please take your time to perform the steps and gather the information for
further research. I am looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>Thread-Topic: Remote Web Workplace
>thread-index: AcYun2i4ku5vn5JATEal5+URKp8lGA==
>X-WBNR-Posting-Host: 64.252.8.204
>From: "=?Utf-8?B?V2FycmVuIFBpZXJybw==?="
<Warren...@discussions.microsoft.com>
>References: <33EC9969-C132-4277...@microsoft.com>
>Subject: RE: Remote Web Workplace
>Date: Fri, 10 Feb 2006 16:09:22 -0800
>Lines: 51
>Message-ID: <60EB9124-84E9-4546...@microsoft.com>
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>X-Tomcat-NG: microsoft.public.windows.server.sbs
Warren Pierro
was that I downloaded and installed .NET v2.0 and it installed with the wrong
permissions for SBS 2003. Once I changed the ACLs everything worked.
--
procompserv
Brandy Nee [MSFT]
Thank you for posting back!
I am glad to hear that the issue has being solved and thing is working
correctly on your side now!
Yeah, we have seen some cases that after install some software, the files
permissions changes and then the issue occurs.
It is my pleasure to work with you on this issue. If you need any
assistance in the future, please feel free to keep posting back in our
Newsgroup. We are glad to be working with you again!
Best regards,
Brandy Nee
>thread-index: AcYwmUbkEWSolXsNRA+ESNb2MA6JkA==
>X-WBNR-Posting-Host: 64.252.8.204
>From: "=?Utf-8?B?V2FycmVuIFBpZXJybw==?="
<Warren...@discussions.microsoft.com>
>References: <33EC9969-C132-4277...@microsoft.com>
<60EB9124-84E9-4546...@microsoft.com>
<6XfP$GGMGH...@TK2MSFTNGXA01.phx.gbl>
>Subject: RE: Remote Web Workplace
>Date: Mon, 13 Feb 2006 04:30:30 -0800
>Lines: 216
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>X-Tomcat-NG: microsoft.public.windows.server.sbs
Brandy Nee [MSFT]
Thank you for posting to the SBS Newsgroup.
I am sorry but from your description I do not have a clear image what exact
RWW issue you are experiencing. In order to supplement your description, I
need your help to gather the following information:
1. Where do you put the "Watchguard Firebox firewall"? I assume is in front
of the SBS Server. Am I right?
2. How many NICs have been installed on your SBS Server?
3. Do you have ISA Server installed? If yes, is it ISA 2K or ISA 2K4?
4. What is your Network Topology? For example:
{Internet} {Watchguard Firebox firewall} {NIC1} {SBS 2K3 Server }{}{}{}
5. What exact error message?
6. In your post, you mentioned "I cannot connect to RWW. Internally, I can
connect to each individual client computer, but not to the server." I have
following questions regarding your issue:
a. I need to know what exact issue you are experiencing:
i. You cannot access RWW in LAN?
OR
ii. You cannot RDP to SBS Server desktop internally?
b. If the issue is you cannot connect RWW Internally, can you see the RWW
log on page, or you can see the RWW log on page, but after you input your
credential, the page cannot be loaded?
c. Do you encounter any error message? Open IE -> Tools -> Internet Options
-> Advanced -> Uncheck the box "Show friendly HTTP error messages". Close
and open IE again. Reproduce the issue and type the error message word by
word the Newsgroup.
For your information:
If there is a router installed in front of the SBS server, you need to
configure the port redirection on the router for the following ports:
TCP 25 This port is used for incoming SMTP traffic. If you are using
POP3 connector, there is no need to open this port.
TCP 110 This port is used for POP3 mail clients.
TCP 443 SSL
TCP 444 Companyweb SSL
TCP 4125 Remote Web Workplace
TCP 3389 Terminal services
TCP 1723 PPTP VPN connection
GRE port (protocol number 47) This port is used for incoming PPTP VPN
connection.
Please take your time to collect the information for research. I am looking
forward to hearing from you!
Best regards,
Brandy Nee
>thread-index: AcYzM8YUx7aFDt/8TUmqbbl2MvyH9g==
>X-WBNR-Posting-Host: 69.211.56.171
>From: =?Utf-8?B?U0ZE?= <S...@discussions.microsoft.com>
>Subject: Remote Web Workplace
>Date: Thu, 16 Feb 2006 12:01:28 -0800
>Lines: 17
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>
>Hello! I apologize if this post seems redundant, but I am having issues.
In
>the past, I was able to connect to Remote Web Workplace (RWW) both from
LAN
>and from internet (home). My company's ISP is Comcast, however, using DHCP
>for IP, not Static IP (which I'm sure is recommended). Our SBS2003 only
has
>SP1 (afraid to upgrade).
>We have recently installed a Watchguard Firebox firewall. Based on my
>research, I have opened, what I believe, are all the necessary ports in
the
>firewall (done through the Add Service Wizard in the Firebox Utility). No
>other SBS2003 settings were changed, and I am using both my account to
>attempt as well as the Administrator account, with no success.
>The problem is, I cannot connect to RWW. Internally, I can connect to each
>individual client computer, but not to the server. Externally, I cannot
>connect at all. I repeatedly gather the ISP information, as I know DHCP
>always changes. Based on my information, I can ping the Default Gateway
with
>success, but not the IP address. I can also tracert the Default Gateway,
but
>cannot tracert the IP address. Please help as RWW is a VERY convenient
tool.
>Sorry for the long post but I'm trying to be as detailed as possible.
>
SFD
all points, as I'm drawing responses from memory.. won't be back at work
until Saturday and hoping to address some of these issues then.
1. ISP Modem >> Watchguard Firewall >> NIC 1; NIC2 >> Switch
2. Have two (2) NICs
3. No ISA server
4. {Internet} {Firewall} {NIC1} {SBS 2K3 Server}
5. Error message, when it DOES pop up: "Cannot or Unable to Connect"-type
error message.. please check connections or make sure computer is on..
something like that is the best I can recall.
6. Cannot access RWW in LAN at all. I get to the logon screen, enter
Administrator and get the abovementioned message from any LAN client I
attemtp logon from. I am able to connect to client desktops from the RWW
logon screen, after entering name and password from the Connect to Client
Desktops. I cannot, however, connect to the server when clicking it on the
Connect to Server Desktop screen.
c. Am unable to reproduce this error at this time. I apologize.
Finally, no router involved. The server handles DHCP for our internal LAN
(suggested via Dell, which everything was purchased through).
Again, RWW has worked in the past, both on the LAN and from my home PC. I
cannot recall when it exactly stopped working, but I presume it was before
the installation of the firewall.
I apologize for my lack of information but really appreciate the post. I
look forward to your responses. Sincerest thanks!!
Brandy Nee [MSFT]
Thank you for posting back!
I am sorry for the delayed response due to the weekend. Please understand
that the newsgroups are staffed weekdays by Microsoft Support professionals
to answer your systems and applications questions. Your understanding is
greatly appreciated!
I am sorry but from your description (point 6), I still cannot have a clear
image whether this is a RWW or RDP issue. Please see:
You mentioned "Cannot access RWW in LAN at all. I get to the logon screen,
enter Administrator and get the abovementioned message from any LAN client
I attemtp logon from." At this point, I think your issue is you cannot log
in RWW. This is a RWW issue.
However, what you mentioned later was "I am able to connect to client
desktops from the RWW logon screen". You just said you "Cannot access RWW
in LAN at all", but how did you "connect to client desktops from the RWW
logon screen" then?
Also, please explain clearly "after entering name and password from the
Connect to Client Desktops. I cannot, however, connect to the server when
clicking it on the Connect to Server Desktop screen". I assume you CANNOT
RDP to client workstations desktops but CAN RDP to SBS Server. Am I right?
Beside all the above, I also need your help to gather following
information:
1. I need the full content of the error message for accurate research. I
suggest that you capture screen shot for each of the error messages you
have met and send them to the Newsgroup. so I can have a clear image for
your issue.
To capture screen shots, please see:
a. When the screen appears, press the Print Screen key several times, which
is to the right of the F12 key on the keyboard.
b. Open Paint or Microsoft Word or WordPad.
c. Click Edit (menu) -> Paste or press Ctrl + V.
d. Click File (menu) -> Save. Save it to a file and attach it in email to
send it to me
2. Can you access Companyweb through RWW?
3. For your additional information:
On the problematic computer, right click My Computer, Properties, on the
Remote tab, make sure you have checked the two boxes "Remote Assistance"
and "Remote Desktop".
Please take your time to gather all information for research. I am looking
Best regards,
Brandy Nee
>thread-index: AcYzihqpGVJ+USB+SSSgRQcNklR/LQ==
>X-WBNR-Posting-Host: 69.211.56.171
>From: =?Utf-8?B?U0ZE?= <S...@discussions.microsoft.com>
>References: <246F1AD1-9802-4E7A...@microsoft.com>
<SHjP4u2...@TK2MSFTNGXA01.phx.gbl>
>Subject: RE: Remote Web Workplace
>Date: Thu, 16 Feb 2006 22:19:27 -0800
>Lines: 24
>Message-ID: <2219271E-C4F4-488C...@microsoft.com>
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Jack
be installed on a Win Server 2003 box to provide the same faetures and
functionality that exists in RWW under SBS?
Jack
Kevin Weilbacher [SBS-MVP]
RWW was designed by the Microsoft SBS Development team for SBS.
--
Kevin Weilbacher [SBS-MVP]
"The days pass by so quickly now, the nights are seldom long"
"Jack" <Sonom...@newsgroups.nospam> wrote in message
news:e5Nd9TAO...@TK2MSFTNGP11.phx.gbl...
Jack
Exchange? Or could I build a SMS with RWW that will allow me to
manage/access the instance on SBS as well as the Win2003 Svr?
Any ideas?
jack
"Kevin Weilbacher [SBS-MVP]" <kweil...@gte.net> wrote in message
news:eCDm4QBO...@TK2MSFTNGP09.phx.gbl...
Scott Krall
Linksys router with port 110 & 443 forwarded to 192.168.1.2. ISP has
remote.edwardselectricinc.com forwared to external address of router. POP3
is working ok but not RWW. What am I missing?
Thomas Goodson
and I have that setup to forward on my system and it is working.
** Tom **
"Scott Krall" <skr...@ptd.net> wrote in message
news:%23OlJ4da...@TK2MSFTNGP12.phx.gbl...