Link to Outlook not available

[Mike]

It seems as though I'm the only one that has the link to outlook option
available for the events calendars. I know it's cause the account has admin
rights, but everyone else is setup as a contributor. why can't anyone else
link to outlook?

[Charles Yang [MSFT]]

Hi

Thanks for your post.

According to your description, I understand that "Link to Outlook" is not
available for the sharepoint in all the non-administrator groups. If I am
off base, please let me know.

Based on my research, you can see Calendar created on WSS side by side once
you link them to the Outlook. You will need to be connected to the
companyweb site from a client that has Outlook 2003 on it. And then if you
go to see the Vacation calendar page on the companyweb you should see the
Link to Outlook option. So if this link is missing on the client computer,
please follow the steps below to see if the problem can be resolved:

1. If you logon on problematic workstation with Domain AD, the
problem still exists or not?
2. If you logon on your workstation with a problematic user, the
problem still exists or not?
3. Please uninstall outlook on one of the problematic workstation to
see if the problem can be resolved?
4. Please check the following registry:
A. Start Registry Editor.
B. Locate the following registry key:
HKey_Current_User\Software\Microsoft\Office\11\Outlook\Preferences\
C. Can you see a registry key named "DisableSTS"? If so, please
delete this key and restart the computer to see the result.

More info:
831052 How to Use Windows SharePoint Services Calendars in Outlook 2003
http://support.microsoft.com/?id=831052

I appreciate you investing time to perform tests. If you have questions or
concerns, please let me know. I am standing by to be of further assistance.

Sincerely,

Charles Yang (MFST)

Microsoft Online Support Engineer

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[Mike]

Charles,

Thanks for taking the time to help me. I believe I've figured out the
problem. Since I'm running OfficeXP and Outlook 2003 the problem was with the
Office Web Components, I needed to install OWC11. After that I did an Office
Upate for the Team Services Security update and all is well. Thanks Again.

[Charles Yang [MSFT]]

Hi Mike,

Thanks for letting us know that everythings work well now. Hope to work
with you again.
Have a nice day!
Best regards,

Your Name (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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[chris]

I was looking through old messages to find an answer to my problem. I have
Office XP and Outlook 2003 and the link to button is missing from calendars
and contacts. What is OWC11 (from message below) and where is it installed
and how to I get it. Thanks!

[Charles Yang [MSFT]]

Hi Chris,

Thanks for updates.

According to your description, I understand that you want to install OWC11
on system, as your convenience I would like to give you a link, you can
download it from following link:

http://www.microsoft.com/downloads/details.aspx?FamilyID=7287252c-402e-4f72-
97a5-e0fd290d4b76&displaylang=en

Hope the above information helpful, if you have any further concerns,
please let me know, I am glad to be any further updates.

Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

=====================================================

[chris]

I installed the OWC11, but that didn't solve my problem of the link to
Outlook button missing from our Sharepoint web page. Having the same problem
as the person below in this email thread. We only have three computers using
the server. One computer works fine. This user has Office 2000 with Outlook
2003 on his computer. The other two machines have worked at one point, but no
longer have the link to Outlook button. Both computers have Office XP with
Outlook 2003. I thought the problem might be the Office XP software, so
followed the advice of the person who started this thread. But, this
installation didn't help. Any other ideas?

[Mike Teegarden]

When I had this problem, I was asked to logon to a computer that did
display the link with a user from the computer that DID NOT display the
link. When I did that, the link was there, I selected it, then logged
off. When I went back to the computer that was not working, I logged
back in as the normal user, and this time the link was there.

-Mike

[chris]

I just tried that before I read your message, and no luck! There's something
with the user's profile and Internet Explorer that is traveling with the
login. I'm going to try updating IE to see if that helps. Thanks, though!!

[chris]

I've upgraded windows and office, but no luck.

My problem:

running office xp and Outlook 2003. Link to Outlook button in Contacts of
sharepoint page doesn't appear on 2 of 3 computers in the company. The
computer that has the Link to Outlook button is not running office xp.

Can anyone help?

[Charles Yang [MSFT]]

Hi Chris,

Thanks for updates.

Based on my research, to let the "Link to Outlook" option available, you
must have Outlook 2003 installed and ensure WSS Support is also included on
the client. For this issue, it is a WSS side issue.

For SBS 2k3 environment, the Outlook is default application installed to
the client workstation when they join the domain. For client computers that
cannot use the "Link to Outlook" option, I would suggest you to reinstall
outlook 2003 on problematic client, you can install outlook 2003 via the
"Assign application to client computers" wizard from the client computer
node of Server management. Then, assign the outlook 2003 to these computers
that do have not Outlook. After running the wizard, please logoff/logon
again to install the application automatically.

Please export your local PST to another location as backup purpose,
recreate a new e-mail profile. You can refer to following kb article:

829918 How to create a new e-mail profile in Outlook 2003
http://support.microsoft.com/?id=829918

Thanks for understanding in this issue, if you have any further concerns,
please let me know. I am here waiting for your updates.

[chris]

I do have Outlook 2003 installed on the two machines that have the problem.
On one machine, Outlook 2003 has been installed since the SBS 2003 was
installed.

The link button worked at one point before I started working here because
the original user of this computer was linked to Outlook. I don't know when
the link to button disappeared. But, now I have a new user and have created
that user and setup Outlook 2003 on this computer for her. Outlook 2003 is
working fine, except for the problem of not being able to link to the
company's contacts.

Considering this information, do I still need to reinstall Outlook 2003?

[Charles Yang [MSFT]]

Hi,

Thanks for updates.

It seems the issue you refer to is not similar to the original post. As the
issue is relate to WSS fields. In order to make the issue more clear, I
suggest you post a new thread for this issue. This will help us isolate the
issue more clearly.

I think it is your best interest to reinstall outlook on one of the client
computer to see if the issue can be resolve, please follow my steps to
reinstall outlook 2003.

I appreciate your understanding on this issue. I am here waiting for your