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Windows Explorer Slow to List Files When Browsing Folder

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Paul Jenkins

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Aug 27, 2008, 2:09:03 PM8/27/08
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I recently upgraded a server from Windows 2000 Server Standard SP4 to Windows
2003 Server Standard SP2. Actually, it wasn't really an upgrade per-se
because I built the new machine from scratch and restored the files to the
new server. *SOME* users are reporting Windows Explorer is very slow to open
one particular shared folder containing approx. 70,000 files. I still have
the 2000 server ... when I open that folder across the network from my XP SP3
workstation it takes approx. 20 seconds to open, yet the same folder open
the W2K3 server can take up to 6 minutes to open! The users who complain
about the W2K3 server being slow use a variety of hard-coded (100 Mbps Full
Duplex) and Auto settings, and are running either Windows 2000 Professional
SP4 or XP SP2/3. Other uses find the W2K3 servers folder opens in 20 - 30
seconds. has any one any ideas as to the root cause of this problem? Thanks,

PJ.

Paul Jenkins

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Aug 27, 2008, 2:16:15 PM8/27/08
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I should add that when I browse to the folder on the actual W2K3 console it
still takes several minutes to open, whereas on the W2K server console it
takes just seconds.

Meinolf Weber

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Aug 27, 2008, 2:31:00 PM8/27/08
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Hello Paul,

Did you install all patches after SP2 on the server?

See here:
http://www.chicagotech.net/netforums/viewtopic.php?t=969&sid=0d5f0ba94f4bcea3855546e41bc4fd1b

http://support.microsoft.com/?kbid=939527&SD=tech

Best regards

Meinolf Weber
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Paul Jenkins

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Aug 27, 2008, 2:43:01 PM8/27/08
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Yes, I ran Windows Update after installing SP2 and took all critical patches.

Paul.

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