Cannot Install Access Runtime Application On Win Svr 2003 Standard

[Bob Jones]

We have a Windows application that was developed using
Office Developer XP; it is an Access 2002 (Runtime)
application. We have installed the app on systems that
used Win 98 SE, Win 2000, Win XP. These installs have
always worked perfectly. The app is installed via a
setup program created using the setup wizzard in Office
XP Developer.

We have a Win Server 2003 Standard box that we tried to
install the app on; the install always fails; we get the
following error:

"The Office System Pack Cannot Be Installed On This
System Because It
Requires Windows NT 4.0 Service Pack 6 Or Later"

Win NT 4.0 has never been installed on the box

Our app & setup program have always worked perfectly for
the last few years; we know of no bugs in them.

What is the problem? Any help?

We need to get the install accomplished to support a big
presentation next week.

Thanks

Bob Jones

[Tony Toews]

"Bob Jones" <bobj...@toad.net> wrote:

>"The Office System Pack Cannot Be Installed On This
>System Because It
>Requires Windows NT 4.0 Service Pack 6 Or Later"

http://www.granite.ab.ca/access/officespruntimewindows2003server.htm

The poster states "I just got off the phone with Microsoft. They are
able to reproduce the problem.

They were able to track the problem down to
c:\windows\system32\psapi.dll on their machine

They renamed the file and a newer version was automatically copied
from the cache folder.

I have not tried this yet. They said different machines could have
problems with different files. They suggested using filemon utility
from sysinternals.com to diagnose the install problem."

Tony
--
Tony Toews, Microsoft Access MVP
Please respond only in the newsgroups so that others can
read the entire thread of messages.
Microsoft Access Links, Hints, Tips & Accounting Systems at
http://www.granite.ab.ca/accsmstr.htm

[Tony Toews]

"Bob Jones" <bobj...@toad.net> wrote:

Note: I happened to notice your posting when doing to
groups.google.com search. I don't visit this newsgroup on a regular
basis so if you have any questions please email me directly.
Although I'm not sure I can tell you anything more than when the
original poster stated.