Error Loading Media Center on MCE 2005
John Ivaska
can't figure out what they mean or how I should proceed.
ehshell.exe - Entry Point Not Found
The procedure entry point SymSetSymWithAddr64 could not be located in the
dynamic link library DBGHELP.dll
Click OK
Get the same box again
Click ok
ehshell.exe - Common Language Runtime Debugging Services
Application has generated an exception that could not be handled.
Process id=0xbb8 (3000), Thread id=0xbcc (3020)
Click ok
This closes out the errors and the program will not run. The only thing
that changed on the system is that I had to uninstall Pinnacle Studio 10 and
reinstall due to a menuing issue. That is the only thing that I think has
changed since the last time I knew MCE was working properly. I might have
also installed WMP11 in that same time window but not for sure.
Anyone have any ideas??
John
Doug Knox - [MS-MVP]
version of the DLL, in which the particular function being called does not
exist. By default, this DLL resides in C:\Windows\System32 and
C:\Windows\System32\dllcache. The latest version is 5.1.2600.2180. Locate
this file in Windows\System32 and right click it. Select Properties, and
verify the version is correct. If not, find the copy in the
System32\dllcache folder and check its version. If it is correct replace
the copy in System32 with the copy from System32\dllcache.
Version 5.1.2600.2180 is installed with Service Pack 2 for Windows XP.
--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
"John Ivaska" <jpiv...@ag.org> wrote in message
news:uQKLUI9D...@TK2MSFTNGP04.phx.gbl...
John Ivaska
something loaded a new version of that dll. I was bombing off on version
6.5.3.7
Copied the correct version from the dll cache and I was up and running!
Thanks again for all your help.
John
"Doug Knox - [MS-MVP]" <dkn...@Spammvps.org> wrote in message
news:104D1B89-3023-4208...@microsoft.com...
Doug Knox - [MS-MVP]
--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.
"John Ivaska" <jpiv...@ag.org> wrote in message
news:u27idsBE...@TK2MSFTNGP03.phx.gbl...
dad...@houston.rr.com
10) into my HP pavillion d4600y computer, used it to edit some video.
When I tried the HP Media Center some time later, I had the same
message. The dbghelp.dll file that comes with Pinnacle Studio 10 is
version 6.5.3.7. Replacing it with version 5.1.2600.2180 put me back in
business.
Thanks for the timely fix.
On Nov 24, 5:16 pm, "Doug Knox - [MS-MVP]" <dkno...@Spammvps.org>
wrote:
> You're welcome.
>
> --
> Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
> Display\Security
> Win 95/98/Me/XP Tweaks and Fixeshttp://www.dougknox.com
> --------------------------------
> Per user Group Policy Restrictions for XP Home and XP Prohttp://www.dougknox.com/xp/utils/xp_securityconsole.htm
> --------------------------------
> Please reply only to the newsgroup so all may benefit.
> Unsolicited e-mail is not answered.
>
> "John Ivaska" <jpiva...@ag.org> wrote in messagenews:u27idsBE...@TK2MSFTNGP03.phx.gbl...
>
>
>
> > Thanks for the great information. That was totally the issue. In fact
> > something loaded a new version of that dll. I was bombing off on version
> > 6.5.3.7
>
> > Copied the correct version from the dll cache and I was up and running!
>
> > Thanks again for all your help.
>
> > John
> > "Doug Knox - [MS-MVP]" <dkno...@Spammvps.org> wrote in message
> >news:104D1B89-3023-4208...@microsoft.com...
> >> This type of error (DBGHELP.DLL) usually indicates an incompatible/older
> >> version of the DLL, in which the particular function being called does
> >> not exist. By default, this DLL resides in C:\Windows\System32 and
> >> C:\Windows\System32\dllcache. The latest version is 5.1.2600.2180.
> >> Locate this file in Windows\System32 and right click it. Select
> >> Properties, and verify the version is correct. If not, find the copy in
> >> the System32\dllcache folder and check its version. If it is correct
> >> replace the copy in System32 with the copy from System32\dllcache.
>
> >> Version 5.1.2600.2180 is installed with Service Pack 2 for Windows XP.
>
> >> --
> >> Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
> >> Display\Security
> >> Win 95/98/Me/XP Tweaks and Fixes
> >>http://www.dougknox.com
> >> --------------------------------
> >> Per user Group Policy Restrictions for XP Home and XP Pro
> >>http://www.dougknox.com/xp/utils/xp_securityconsole.htm
> >> --------------------------------
> >> Please reply only to the newsgroup so all may benefit.
> >> Unsolicited e-mail is not answered.
>
> >> "John Ivaska" <jpiva...@ag.org> wrote in message
> >>news:uQKLUI9D...@TK2MSFTNGP04.phx.gbl...
> >>> When I try to launch the Media Center icon I get the following errors.
> >>> I can't figure out what they mean or how I should proceed.
>
> >>> ehshell.exe - Entry Point Not Found
> >>> The procedure entry point SymSetSymWithAddr64 could not be located in
> >>> the dynamic link library DBGHELP.dll
>
> >>> Click OK
>
> >>> Get the same box again
>
> >>> Click ok
>
> >>> ehshell.exe - Common Language Runtime Debugging Services
> >>> Application has generated an exception that could not be handled.
> >>> Process id=0xbb8 (3000), Thread id=0xbcc (3020)
>
> >>> Click ok
>
> >>> This closes out the errors and the program will not run. The only thing
> >>> that changed on the system is that I had to uninstall Pinnacle Studio 10
> >>> and reinstall due to a menuing issue. That is the only thing that I
> >>> think has changed since the last time I knew MCE was working properly.
> >>> I might have also installed WMP11 in that same time window but not for
> >>> sure.
>
> >>> Anyone have any ideas??
>
> >>> John- Hide quoted text -- Show quoted text -
ecurbj
Hi Doug,
I am having the same problem with Media Center that these guys
mentioned... I also recently loaded Pinnacle and the new Windows Media
Player on my machine. My version of the dbghelp.dll file is 6.5.3.7.
(in C:\WINDOWS\system32) and I don't seem to have the folder "dllcache"
that you mentioned. Do you have any suggestions as to where I might be
able to locate the version of this file that will allow my Media Center
to function again?
Thanks for your input!
--
ecurbj
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RichieNJim
Same problem here on a Dell XPS. Replaced Pinnacle Studio 10's version
6.5.3.7 in system32 folder with 5.1.2600.2180 version found in the
c:\i386 folder worked for me too. Thanks!!
--
RichieNJim
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RichieNJim
Hey rgunn2,
Yes, after applying this fix, media center and studio 10 get along
fine. No problems found so far!
Good luck,
--Richie
amolmankad
This is great info.
It very much happened with me like mentioned here.
I replaced the dgbhelp.dll file with the version 5.1.2600.2180 fro i368
and my media center started working one again.
Indeed that was the problem created by Pinnacle Mediacenter and
quickstart installion on my Notebook
Thanks for wonderful guidance.
--
amolmankad
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