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Windows Live Mail Error ID: 0x8BEE000B . . .

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Stan Shankman

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Jun 26, 2008, 4:14:40 PM6/26/08
to
Greetings all,

Recently, my ISP implemented some changes in their Mail system.
Now, I can't send Windows Live Picture Mail. (I used to be able to.)

I keep getting this error:

There was an error while publishing photos.
Subject 'picture test . . .'
Server: 'smtp1.mail.visi.com'
Windows Live Mail Error ID: 0x8BEE000B
Protocol: SMTP
Port: 25
Secure(SSL): No

I did a little checking on the web, and thought the problem must be with my
ISP (Visi.com).
I sent there support personnel an email about this, and was informed that no
change had been made that would prevent these email from being sent.
But I'm not so certain of that.

What must I do to find the problem?

Why can't I continue to send Windows Live Picture Mail?

What is so special about this picture mail anyway?

Why should I be able to send a picture, but not Picture Mail?

I believe all of my other mail is working okay and even being dealt with
properly by Visi.com's mail system.

Has Visi gone doofus on me? Or what?

Thoughts?

Anyone?

Thanks,

- Stan

Gary VanderMolen

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Jun 26, 2008, 6:10:13 PM6/26/08
to
"There was an error while publishing photos" seems to imply
a problem with the Microsoft photo server. I don't think
your ISP's server is involved in the photo publishing process.

--
Gary VanderMolen, MS-MVP (Mail)


"Stan Shankman" <stant...@visi.com> wrote in message news:Og5TDl81...@TK2MSFTNGP03.phx.gbl...

Stan Shankman

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Jun 26, 2008, 7:14:41 PM6/26/08
to
So? What about it? Is there a problem with the Microsoft Photo Server or
not?
Can you send Picture Mail?
I have not been able to for days now.


"Gary VanderMolen" <Ga...@NoMail.invalid> wrote in message
news:OKN8ol91...@TK2MSFTNGP05.phx.gbl...

Gary VanderMolen

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Jun 26, 2008, 7:31:20 PM6/26/08
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I don't use Picture Mail. Hopefully someone else who does
will jump in here.

--
Gary VanderMolen, MS-MVP (Mail)


"Stan Shankman" <stant...@visi.com> wrote in message news:eGfxqJ%231IH...@TK2MSFTNGP04.phx.gbl...

Ron Sommer

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Jun 26, 2008, 11:13:36 PM6/26/08
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You have to be signed in to use Photo email.
Are you signed in to Windows Live?
Photo email uploads the photo to the Microsoft server and inserts a
thumbnail in the email.
--
Ronald Sommer

"Stan Shankman" <stant...@visi.com> wrote in message

news:eGfxqJ#1IHA...@TK2MSFTNGP04.phx.gbl...

Stan Shankman

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Jun 27, 2008, 6:15:59 PM6/27/08
to
Ron and group,

Signed in? I think I am signed in. In the upper right corner of Live Mail,
it says "(online)".
I assume that means I am signed in.

Just to reiterate, I used to be able to send Windows Live Picture Mail.
I liked sending Live Picture Mail, and my contacts liked receiving it.
But recently, I have not been able to send any Live Picture Mail.
I keep getting that: 0X8BEE000B error.
It has been going on for weeks now.

I am under the impression that somehow my ISP (Visi.com) is preventing this
from working.
My suspicion is mainly based on the coincidence between the time of "work"
Visi did on their mail server, and the occurrence of my problem.
But, when I contacted my ISP (Visi.com), they inform me; "No change was made
that could be causing my problem."
I am suspicious this may not be true, and so I am here on this board asking
if anyone knows of any similar case when an ISP was at fault?

Or, does anyone have any thoughts about this? Is there anything specific
that I should be asking my ISP.

Is there anything I should be looking at?

I want to restore my ability to send Windows Live Picture Mail.

Thanks,

- Stan


"Ron Sommer" <rso...@nospam.ktis.net> wrote in message
news:eweaLPA...@TK2MSFTNGP05.phx.gbl...

Gary VanderMolen

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Jun 27, 2008, 6:51:31 PM6/27/08
to
If non-Photo email, including ones with attachments, are properly
handled by your ISP, I doubt they have any involvement with the
Photo email issue.

--
Gary VanderMolen, MS-MVP (Mail)


"Stan Shankman" <stant...@visi.com> wrote in message news:%236wOlNK...@TK2MSFTNGP04.phx.gbl...

Ruud

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Jul 1, 2008, 6:39:00 AM7/1/08
to
Hi Stan,

just to let you know that I'm having the exact same problem (could send
photo-mails before, can't anymore, always get 0x8bee000b. Normal mails work
fine). I've reported it to the helpdesk and they are investigating.

As for your question about WL Picture/Photo mail: the difference with
regular emails (with attached pictures) is that WLM uploads the actual
pictures to a web server and only includes thumbnails (with links to the
pictures) in the email itself.

This is much more efficient than sending the full-size pictures with the
email, especially if you send an email to multiple people.

Anyway, will update if I receive more info from the helpdesk.

Cheers,

Ruud

Ildhund

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Jul 1, 2008, 8:27:15 AM7/1/08
to
Googling for this error, I note that almost every instance is in a
foreign language - French, Spanish, German, Hebrew, Japanese,
Chinese.... This would indicate that there is some language mismatch
somewhere that is upsetting the photo email function. We saw various
examples of malfunction because of language differences in WLMail's
beta phases. I can only suggest ensuring that the same language -
that of the WLMail installation - is recorded everywhere and trying
again. This would include
(1) OS at Regional and Language Options in Control Panel,
(2) IE at Internet options > General > Languages in Control Panel
(put the language at the top of the list),
(3) Live ID by clicking the display name in the top right hand
corner and selecting View Windows Live account info. Once there,
check under Registered information that the right country and time
zone are entered,
(4) If the offending account is a Hotmail one, Hotmail > Options >
Customize > Select language,
(4) and just to be on the safe side, Input language while composing
the message.

If this doesn't help, then at least we'll have ruled out language
conflict as a possible cause.
--
Noel

"Stan Shankman" <stant...@visi.com> wrote in message
news:Og5TDl81...@TK2MSFTNGP03.phx.gbl...

Stan Shankman

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Jul 1, 2008, 6:32:26 PM7/1/08
to
Greetings all,

I still do not know what was going on, but I can tell all of you what I did
to make Windows Live Mail start sending Picture Mail again.

Using Windows Live Mail's "Tools" menu, I opened "Options". Went to the
"Advanced" tab, and clicked on "Maintenance". I placed a check in "compact
the database on shutdown every X runs". And I Chose "1" for the number of
runs.
I closed the Options pain, and then closed Live Mail. Soon afterwards, the
"Compact the Database" permission box appeared - I allow it to run. This
running (in my case) lasted for several minutes. After it finished I
restarted Windows Live Mail.

I know, I know you guys think the error was gone; right? But guess what? No
cigar.

However, I left the "every 1 runs" in place, and shut Live Mail down again
(and then again and even again). At this point memory fails me. But I can
say for certain that at some point (after a sufficient number of "runs"),
Windows Live Mail came back to being its old self. So now, I have no more
error 0x8BEE000B. Hallelujah!

How would anyone have known?

Just another mystery bubbling from the bits and stew that cook down in my
CPU . . .
:-)

So, if any of you are getting this same error, you may wish to try my
solution.

Oh, and I would like to take this opportunity to bid Bill Gates a fond adieu
from is daily rôle at Microsoft.
I will be watching to see what he does from now, and into the future.

- Stan


"Stan Shankman" <stant...@visi.com> wrote in message
news:Og5TDl81...@TK2MSFTNGP03.phx.gbl...

Ruud

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Jul 3, 2008, 11:25:01 AM7/3/08
to
Well, no update from the helpdesk yet, but I'm pretty sure I know what caused
and (by now) solved... the issue.

It turns out there is a 500 photos-per-calendar-month limit on the use of
photo-emails. I suspect the 0x8BEE000B error is trying to tell us we hit that
limit.

In any case, as we're now in a fresh new month, I thought I'd have a go once
more: and yep... photo-emails work fine for me again.

Ruud

Stan Shankman

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Jul 4, 2008, 7:24:41 PM7/4/08
to
Ruud,

I wasn’t even close to having sent 500 pictures.

No, this error was caused by some other mechanism but seems to have been
“fixed” by following the procedure in my earlier post.
Outwardly, it doesn’t seem that an uncompressed file structure should have
any bearing on the ability to send Picture Mail, but it sure seems to have.
Maybe it is yet some kind of bug.

- Stan


"Ruud" <Ru...@discussions.microsoft.com> wrote in message
news:435676CD-5B19-4325...@microsoft.com...

Noah

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Oct 16, 2008, 5:37:01 AM10/16/08
to
Had exact same problem - VERY easy fix. Try this:

In Live Mail, go to Tools -> Options -> Send. Uncheck the box for "Uploaded
larger images to the web..."

NB

Cragg

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Nov 13, 2008, 8:57:33 PM11/13/08
to
Here we are in November, and I've hit the same issue. I've tried the
suggested fixes to no avail. I too am nowhere near close to 500 or even 50.
We can't be the only people experiencing this. I've checked Microsoft
KB....nothing. Google searches....nothing (except this series of posts).
Everything was fine yesterday, and no changes were made to rhe system. I even
tried running Repair from the Add Remove programs in Control Panel. It looked
like it was installing new files, re-booted, and same error again.
Surely someone has the right fix.

...winston

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Nov 13, 2008, 11:36:25 PM11/13/08
to
Using IE8 ? If so, remove it and retry.

--
...winston
ms-mvp mail


"Cragg" <Cr...@discussions.microsoft.com> wrote in message news:094EBDF8-5AB2-4AAB...@microsoft.com...

Cragg

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Nov 14, 2008, 6:44:05 AM11/14/08
to
IE7
Maybe there's an issue with the Live server that after your first picture
upload it thinks you are at your limit.
If you meant to type IE7, then I'd rather give up Live than IE7

This reminds me of a bug with Microsoft Worldwide Telescope that has gone
unfixed for six months, won't allow the software to work with two very
popular mind you older video classes that meet spec. Someone is asleep at the
wheel.

Cragg

...winston

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Nov 14, 2008, 6:00:20 PM11/14/08
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No, IE8.

--
...winston
ms-mvp mail


"Cragg" <Cr...@discussions.microsoft.com> wrote in message news:20CA00FF-3785-473D...@microsoft.com...

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