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Cannot send email from an open Word doc using WLM

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peterbodea

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May 15, 2009, 2:58:40 PM5/15/09
to

I read a lot about other people that have this issue and I still didn't
find a solution for it. It used to work fine with the Beta WLM version.
I use Office 2007 and when I have a document opened I click send to
Email and it givves me the error: "Logon failed. You must log on to
Microsoft Exchangeto access your address book. Error code" Unspecified
Error". I have tried to play with the settings, and weird... sometimes
it works as a "one time" thing. But after that it doesn't... Any ideas?


--
peterbodea

Gary VanderMolen

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May 15, 2009, 3:06:25 PM5/15/09
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Windows XP or Vista? If Vista:
Open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. Click on "Windows
Live Mail". If it doesn't respond with "This program has all its defaults"
then fix it by clicking on the option indicated by the first green arrow.

Microsoft Office programs have a bad habit of grabbing the defaults
every time there is an update.

--
Gary VanderMolen, MS-MVP (Mail)


"peterbodea" <gu...@unknown-email.com> wrote in message news:23051cc280459675...@nntp-gateway.com...

peterbodea

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May 15, 2009, 3:21:53 PM5/15/09
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I did that (few times):D and still the same thing. And after I close
that error message a new window pops up : "Either there is no default
mail client or the default mail client cannot fulfil the messaging
request... " Like I said... it used to work fine, and sometimes (after
messing around with settings) it works ONCE.


--
peterbodea

Huib

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May 15, 2009, 3:59:23 PM5/15/09
to
Hi,
I have the same problem, i don't succeed to activate (WLM is the standard
e-mail).
Regards
Huib

"Gary VanderMolen" <ga...@NoMail.invalid> schreef in bericht
news:OY$T9AZ1J...@TK2MSFTNGP02.phx.gbl...

Bill

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May 15, 2009, 4:02:21 PM5/15/09
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"peterbodea" <gu...@unknown-email.com> wrote in message

news:dacbd41a78909315...@nntp-gateway.com...

open your registry and check this:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail

In the right window where it says default , right click on that, modify, and
enter Windows live Mail

Ever since Vista and updates with outlook etc it seems that the default
doesn't always stick, it always looks for outlook

Bill


Gary VanderMolen

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May 15, 2009, 3:57:12 PM5/15/09
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There is a variation of the Default Programs fix that may do the trick.
The following procedure will rewrite the default protocol
assignments in the registry:
Open the Default Programs applet, then click on "Set program
access and computer defaults." Expand the Custom selection, and
select Windows Live Mail. Click OK.


--
Gary VanderMolen, MS-MVP (Mail)


"peterbodea" <gu...@unknown-email.com> wrote in message news:dacbd41a78909315...@nntp-gateway.com...

Huib

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May 15, 2009, 4:45:47 PM5/15/09
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Hi,
I tried all this but nothing helps.
It seems indeed that Office is not leaving Outlook so that the register
update may do it, but i that is normally the last action i prefer to take.
regards
Huib

"Gary VanderMolen" <ga...@NoMail.invalid> schreef in bericht

news:#NwEVdZ1...@TK2MSFTNGP05.phx.gbl...

peterbodea

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May 15, 2009, 4:48:14 PM5/15/09
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I looked under HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail and in the right
side it is Wildows Live Mail Can't do much there ... I also did the
sugested Default Programs fix... same thing. Same error messages.


--
peterbodea

N. Miller

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May 15, 2009, 10:07:29 PM5/15/09
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Do you even have MS Office installed? If so, why not just uninstall it if
you aren't going to use it?

P.S. Isn't it wonderful how the MS Outlook Team automatically assumes you
wish to use Outlook? User defaults should be sacrosanct; and application
programmers should leave them alone.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Huib

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May 16, 2009, 2:38:24 AM5/16/09
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"N. Miller" <anon...@msnews.aosake.net> schreef in bericht
news:123hwllsna3qh$.dlg@msnews.aosake.net...

Hi,
Indeed it was installed before but i can't found how to uninstall MS Outlook
of course with keeping the Office itself.

Regards
Huib

Huib

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May 16, 2009, 11:02:30 AM5/16/09
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"N. Miller" <anon...@msnews.aosake.net> schreef in bericht
news:123hwllsna3qh$.dlg@msnews.aosake.net...

Hi,
I could uninstall MS Outlook via the CD and isn't seen anymore on the
systeem.
By accessing the e-mail via MSWord Windows Live Mail start up (so far so
good) but afterwards the attachment is failing with thr message : please
accces MS Exchange to get access for your adressbook"

My conclusion is that it can't work and that MS Office is so chauvinistic
that it don't allow anny other e-mail programs!
What do the experts think about it?
Regards
Huib

N. Miller

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May 16, 2009, 9:32:54 PM5/16/09
to
On Sat, 16 May 2009 17:02:30 +0200, Huib wrote:

> My conclusion is that it can't work and that MS Office is so chauvinistic
> that it don't allow anny other e-mail programs!
> What do the experts think about it?

Unfortunately, I have no experience with trying to remove just MS Outlook,
which is what I would have attempted under your circumstances. But I agree
that the MS Office Suite is "chauvinistic", and assume (sometimes
incorrectly) that the end user wants the full suite, including MS Outlook
active, and MS Outlook as the default email program. Probably because
Microsoft is geared toward support of the Office suite in an enterprise
environment, and not on a "Personal Computer" (in the literal sense of the
word, "personal").

...winston

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May 17, 2009, 3:49:18 AM5/17/09
to
Office 2007 with Outlook and WLM installed on Vista on one machine, Office 2003 with OL and WLM on another unit(XPSp3)..
- The function works here when either OL or WLM is set as default on both units(why ? not sure...I've tried to duplicate the issue
with installing either client first, second, remove/reinstall and couldn't)

OL is rather hardy on being the default...OL updates will return OL07 as the default client. On Vista its my preferred default, on
XP/OL3 unit WLM is my default).

--
...winston
ms-mvp mail

"Huib" <anon...@discussions.microsoft.com> wrote in message news:4a0ed593$0$2870$ba62...@news.skynet.be...

Bob Wang

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May 17, 2009, 6:13:57 PM5/17/09
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winston:

I have Vista Ultimate 64-bit & Office Professional 2007 on one desktop.
Vista Ultimate 32-bit & Office Pro 2007 on two laptops.
I use the Calendar function of Outlook, but not the mail part.
So, uninstalling Outlook would not be an option for me.

The problem of not being able to send an Office document, Word, Excel etc.
exists on all my machines.

Bob

>>>
"...winston" <winst...@gmail.com> wrote in message
news:OVvWYVs1...@TK2MSFTNGP04.phx.gbl...

...winston

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May 18, 2009, 5:41:38 AM5/18/09
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Bob,
I wish I could answer why but can't. It just works at this end..sorry
<qp>

The function works here when either OL or WLM is set as default on both units(why ? not sure...I've tried to duplicate the issue
with installing either client first, second, remove/reinstall and couldn't)
</qp>


--
...winston
ms-mvp mail

"Bob Wang" <bobby...@hotmail.com> wrote in message news:eXeSLzz1...@TK2MSFTNGP03.phx.gbl...

Ron Sommer

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May 18, 2009, 6:40:36 AM5/18/09
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You can't send from within Word, Excel, etc?
Can you send a file from your documents?
Any error messages?
--
Ron Sommer

"Bob Wang" <bobby...@hotmail.com> wrote in message
news:eXeSLzz1...@TK2MSFTNGP03.phx.gbl...

Neil

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May 18, 2009, 5:50:01 PM5/18/09
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I am having the same problem on a multi-user VISTA computer running MS Office
2007 Enterprise Edition. When I click on Send to Email Recipient in MS Word,
I get the error merssage that Word cannot log in. I applied all the default
changes and checked the registry. Windows Live Mail does open when I click on
the Send to Email, but it does not open a new email with the attachment.
Strangely, if I repeat the process, the new email does open with the
attachment. It seems to work mainly if WLM is not open when I click on the
Send to Email even though I have to go through the error message first.
Strange....

peterbodea

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May 19, 2009, 12:38:49 AM5/19/09
to

Neil, you have the same problem as I do... Let me know if you found
anything to solve this, I will do the same. I have talked to some other
people that say it works perfectly !!! I can't believe it... Obviously
we at least know it is not impossible :-)


--
peterbodea

rockfarmer

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Aug 23, 2009, 11:00:01 AM8/23/09
to

I have the same problem with Microsoft Office 2007 Home not being able to
access the Contact list for Live Mail even when Live Mail has all the
defaults, etc. Works OK with Windows Mail though.

Seems like Office is looking for the actual Address Book and not the Live
Contact list. There should be no conflict but there is.

What will happen when I go to Win 7 and use Live Mail?? Likely the same
problem.

...winston

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Aug 24, 2009, 7:16:55 AM8/24/09
to
Same thing...
Office 2007 and WLM have not been modified from either end.

--
...winston
ms-mvp mail

"rockfarmer" <rockf...@discussions.microsoft.com> wrote in message news:3C288344-2358-4701...@microsoft.com...

boom...@gmail.com

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Jul 23, 2012, 3:58:31 PM7/23/12
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This requires adding entries to the registry and isn't that difficult even for you not-so-savvy users.

Click: Start menu > Accessories > Run
Type: regedit
Click: OK and Yes if Account Control pops up

In the left pane browse to:

HKEY_LOCAL_MACHINE > Software > Microsoft > Windows Messaging Subsystem

The right pane should contain/look like the following:

http://i1171.photobucket.com/albums/r541/boomjabba/mail-key.jpg

Name Type Data

(Default) REG_SZ Windows Live Mail
CMC REG_SZ 1
CMCDLLNAME REG_SZ Mapi.dll
CMCDLLNAME32 REG_SZ Mapi32.dll
MAPI REG_SZ 1
MAPIX REG_SZ 1
MAPIXVER REG_SZ 1.0.0.1
OLEMessaging REG_SZ 1


***Caution, if there are different entries in your Windows Messaging Subsystem write them down, take a picture or print screen and paste into Paint...something just incase you need to change it back***

Right-click (Default) > Modify...
In the Value data box type: Windows Live Mail
Click: OK

To add the other items right-click in the empty space in the right pane: New > String Value
Name the new item as stated above
Once again right-click > Modify...
Enter the corresponding value
Rinse and Repeat for all items. Then exit registry.

This has worked for me on three separate systems. Now the "send" function in both Word and Excel opens a new message from WLM.

I also read in another forum (but didn't try it) where someone suggested chagning the registry key:

HKEY_LOCAL_MACHINE > Software > Clients > Mail

from (Default) REG_SZ (value not set)

to (Default) REG_SZ Windows Live Mail



Note: For users who wish to email as PDF or XPS (it's not available by default), simply search for: "office 2007 save as pdf" and download the small 1mb file and run. The link is currently:

http://www.microsoft.com/en-us/download/details.aspx?id=7

Hope this helps. Goodluck!
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