Failure to send out an internet email
Ray
below message. Other client computers can send email to the same email
address.
The message could not be sent because one of the recipients was rejected by
the server. The rejected e-mail address was RecipientName@RecipientDomain.
Subject "Hello", Account: 'OurMailServerName', Server: 'OurMailServerName',
Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my list of
allowed repthosts (#5.7.1), Port: 25, Secure(SSL): No, Server Error: 553,
Error Number: 0x800CCC79.
I have following queries and look for your advice.
1. Does this error message from our email server or recipient email
server?
2. Does the restriction (that domain isn't in my list of allowed
repthosts (#5.7.1)) on our email server or recipient email server?
3. Any suggestions to fix this problem?
Thanks,
Ray
PA Bear
OurISP.com
Are you connected to OurISP.com when you're sending or to AnotherISP.com?
See http://insideoe.tomsterdam.com/problems/errors.htm#550relay
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
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Ray
Thanks for your response.
OurMailServerName = the SMTP server of OurISP.com. The computer is
connecting to OurISP.com and can send emails to other addresses. The error
number is 553 not 550.
Ray
"PA Bear" <PAB...@mvps.org> wrote in message
news:ex25LI2h...@TK2MSFTNGP11.phx.gbl...
Jim Pickering
window to send mail. If your ISP requires authentication, you need to
adjust your mail account to permit it as follows on Outlook Express' main
menu:
Click Tools then Accounts
Click Mail
Double click the Affected Mail account
Click Servers tab
In the Account Name field, enter your full email address
Check My Server Requires Authentication at the bottom of the page.
Click Apply
Click Ok
Click Close
Close, then reopen Outlook Express and try sending then to test it.
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.
"Ray" <ray...@hkbn.net> wrote in message
news:uGNwNW2h...@TK2MSFTNGP12.phx.gbl...
N. Miller
> On one of client computers, it cannot send out an internet mail and got
> below message. Other client computers can send email to the same email
> address.
> The message could not be sent because one of the recipients was rejected by
> the server. The rejected e-mail address was RecipientName@RecipientDomain.
> Subject "Hello", Account: 'OurMailServerName', Server: 'OurMailServerName',
> Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my list of
> allowed repthosts (#5.7.1), Port: 25, Secure(SSL): No, Server Error: 553,
> Error Number: 0x800CCC79.
> I have following queries and look for your advice.
> 1. Does this error message from our email server or recipient email
> server?
It normally comes from "OurMailSever"; the recipient's mail server wouldn't
cause an MSOE error (unless you were connecting directly to that server;
which can be done, but isn't the normal way to operate).
> 2. Does the restriction (that domain isn't in my list of allowed
> repthosts (#5.7.1)) on our email server or recipient email server?
The restriction is on whichever SMTP server that MSOE is trying to submit
the email to.
> 3. Any suggestions to fix this problem?
It looks like Jim Pickering has nailed it. I just ran a test; I just ran a
little test, and got the same exact SMTP error, if not the identical verbose
message:
The message could not be sent because one of the recipients was rejected by
the server. The rejected e-mail address was '...@gmx.net'. Subject 'Test',
Account: 'Megumi', Server: 'Megumi'[1], Protocol: SMTP, Server Response:
'553 We do not relay without RFC2554 authentication.', Port: 24[2], Secure
(SSL): No, Server Error: 553, Error Number: 0x800CCC79
I 'created' the error by unchecking the "My server requires authentication"
box in the "Outgoing Mail Server" section of the "Server" tab in "Account
Properties". Which corresponds to Jim's advice.
If your server requires "POP before send", then MSOE has a problem; it
always attempts to send email before checking for email. The only way I can
see to work around that is to go into the account properties, to the "Send"
tab, and uncheck, "Send messages immediately". This will cause MSOE to place
the outgoing email into the Outbox, but hold it until you issue an explicit
"Send" command. You would then use the drop down arrow beside the "Send and
Receive All" button, then click on the "Receive All" button. Wait until the
email download is complete, then click on the "Send All" button.
Too bad that MSFT didn't think that through; they could have had the "Send
and Received All" button operate as a "Received and Send All" button.
Note: I run my own MTA, and have made some changes from normal operation:
[1] The MTA is available on a LAN, and uses the NetBIOS name of the computer
instead of a Fully Qualified Domain Name (FQDN). This is legal, and works.
[2] The MTA can listen on two ports, and I am just running a test of this
feature by requiring my LAN connections to use port 24 instead of port 25.
In another context, I would use port 587 per the details in RFC 2476.
--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint